When we need to get out of our house with our six year old, a solid option is always Dave and busters for some fun! We visited on New Year's Eve and surprisingly, it wasn't very crowded. Most of the games worked and the staff was friendly. I love that they have a wide selection of games for everyone whether you're 10, 20, or 40 and they have single player games and games you can play with friends. Dave and busters will continue to be a go to for us for family entertainment in the new year. read more

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This was the WORST service i have ever had. Our server was Sydney and if you want to enjoy your time with your family, make sure she isn't your server. Im honestly not sure if it was her first or last day. We placed our drink orders and didn't get them for 20 minutes, in fact we only got them when someone from our table got up and ask where our drinks were. The place was empty too, we were the only party sat down. After getting our drinks we said we were ready to order, Sydney told us she'll be right back to take that order. We waited 20 minutes for her to ORDER FOOD, and again we only ordered our food when someone from our table got up and asked the manger if we can get our server over to order food. What was she doing during this time? Sitting at a table with other servers, kissing her boyfriend. Yep. Got our food, that was terrible but a different story (all cold btw, see the picture of the boneless wings from the triple play - disappointing). That picture you see below of the appetizer, $30 - 5 bottom of the bag boneless wings. We then tell Sydney we are ready to check out and want our checks. We waited 20 minutes to get those, probably longer because when I looked over she didn't even get them yet - she was sitting at the table with her boyfriend again. It wasn't until she saw me staring at her, that she got up and STARTED getting the checks ready. Management was aware of this, but probably too busy kissing their girlfriend too. Anyways, i won't be wasting any more time or money at this dave and busters. read more

Service is absolutely horrible. Staff would rather b.s. with each other than pay attention to their customers Waited 20 minutes for pretzel sticks to have with our beer. They obviously sat in the window for a long time because the ends were so hard you couldn't bite them, and the cheese sauce had a film on the top that was hard to break through. It was actually gross so we didn't eat it. This is the only place in the mall to stop for a beer and next time we will skip it for sure. read more

Dave & Buster's Winston-Salem - Soft Pretzel Sticks - Arcades Near Me - Winston-salem, North Carolina

My son and I came for Saturday night, fun. We had never been to Dave & Buster's before. We decided to eat first. The dining area was large and we were sat right away. Our server was nice, but it was loud so it could be hard to hear at times. We ordered the kids chicken bites and I had the chicken Parmesan. It was early so I was able to get the gameplay special which made my meal worthwhile. My son loved his dish and mine was OK. The pasta was good, but the chicken was a little small and next time I would try a different dish. After we ate, we used an app reward to get extra tokens. We were able to enjoy several games. I liked how you could just tap the card and everything was visible on the app. We had about 500 tickets and save them to get a big prize next time. I must say that all the staff we interacted with were really great. Everyone was super nice and helpful. We will definitely be back to enjoy the games. read more

Dave & Buster's Winston-Salem - Arcades Near Me - Winston-salem, North Carolina

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It's never organized the servers the managers nobody smiled or meet and greet you. The food be a five out of 10. And it's always seem like they always overwhelmed. The managers is everywhere and nobody can answer no question​ read more

202408031907 Busy. Send someone early to reserve table. Good service. The ribs are fall off the bone tender, but the sirloin is a little dry. The old fashioned style mash potatoes are bland, but the fresh vegetables are actually fresh. As always, the rolls with cinnamon butter are yum. The place is rock'n, the decore is Roadhouse rustic. read more

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I have been to the location in Winston-Salem, NC, a few times before, and I have always had a great time, and this time was no different. Since my last visit a few years ago, they have added some new games, which is always a welcome surprise. A new game that caught my attention was the life-sized Hungry, Hungry Hippos game. Playing it in a bigger version was fun than the board game we all played as kids and brought back some good nostalgia. While I did not have a bad experience here, I will say that you should steer clear of the food; it is overpriced and, truthfully, not good. I have had an appetizer and an entrée in my previous experiences, and I remember it being bland and dissatisfying. The mozzarella cheese sticks were small, and as much breading as they were cheese, and the cheese steak was more bread than anything else. This is why when I went there, I ate before I got there to avoid getting trapped in the calamity of the food at Dave & Buster's. The food issues aside, I enjoy coming here and playing games. It is nice that you do not have to fool with quarters or money, and the tickets you win for playing said games is uploaded to your card. That is extremely nice and makes life easier when you want to return to Dave & Busters, as you do not have to pay a fee to activate the card again, and the tickets stay on the card. read more

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We bought $300 in gift cards as gifts at Christmas and got $60 in bonus gift cards that we were planning to use this weekend. We went in and found out that the bonus cards expired, but that was not communicated on the cards or in the email itself. The manager (who took 15 minutes to come talk to us) could not do anything about it, so we reached out to corporate. Corporate got back to us quickly, but in spite of their lack of communication refused to honor the bonus cards. We will not be gifting D&B gift cards again and they will not ever get our business again. read more

I normally don't go there for the food, as the games are always a big hit, especially on date nights or with a group. But the food here is really good, the bartender was nice and the food came out presentable and hot. Ordered the "Pretzel Dogs" and the "Cheese Stick Stack". They were absolutely delicious and a great way to end a night of gaming. Also recommend trying some of the drinks on the menu (if you're older enough, of course)!! read more

Dave & Buster's Winston-Salem - Cheese Stick Stack - Arcades Near Me - Winston-salem, North Carolina

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This is a fun place to visit especially if you have a kid and want to keep them busy. Let me start off by saying this Dave and busters has the best Coca-Cola I have ever had. I don't know how they keep it but it was fizzy, spicy and not syrupy. They serve it well. We ordered a chicken bite kids meal for my three-year-old niece and it was poorly done. It was a dry chicken strip that was cut into 5 pieces. There were some fries under the bites. We also ordered some chicken wings and chicken strips. They were both dry. There's nothing to rave about here. I recommend the Carolina sauce. The Korean sauce was too sweet. The fries on the side were tasty. The games for the most part are a money trap but it's fun. A lot of them were not self explanatory and just swallowed money fast. Mera's Tip: play and drink coke read more

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Went here last Sunday on a date and we both were not impressed with this place. It caught our attention due to the games and thought what a great way to chill and hang out but the games were mediocre at best. Mainly geared towards kids than adults. I get this is a "family" friendly location but it seemed majority of the games were child like. They had air hockey but no skeet ball. The closest was the bowling game. They did have the basketball game and racing games that brought back childhood memories but it could be better in my opinion especially for the price to play these games. The beer also wasn't very cold and the air conditioning didn't seem to be on or wasn't turned down to a comfortable temperature. We likely won't be back. read more

The female server i encountered unfortunately about 3 weeks ago was rude and extremely unprofessional. Had an attitude from the get go when i sat down to eat. I got up and left and i went elsewhere for my food order. This "lady" needs a MAJOR attitude adjustment. I do NOT recommend this place to anyone seeking decent service and food. Go elsewhere FAST!!! read more

Brooze and Videogames? Food is okay for what it is. It's a Chucky cheese for grown ups .

We had a great experience until an interaction with the General Manager. We spent $180 dining in followed by the arcade. We are level 7 rewards members so we spend lots of time at Dave & Buster's. I went to the bar and waited a while before being helped. I wasn't bothered by waiting as I was in no rush. The General Manager noticed me waiting and said I'd be helped momentarily. I placed my order with a bartender. A few minutes later, that General Manager handed the drink to me, asked me to tell him how it was, and as I was opening my wallet, he said "You're good, don't worry about it." I'm a food service General Manager myself, so I'm familiar with this phrase meaning "It's on us". Three minutes later, I was tracked down by the original bartender with a receipt, stating that I left without paying the tab! This was not the bartenders fault. This is poor communication by the General Manager and I feel awful for the staff at this Dave & Buster's for these sorts of experiences. Side note: For a Friday night, it was very quiet at this Dave & Buster's! My family was shocked to experience such a quiet experience for a Friday. The other locations are always packed on Fridays! read more

Service--by that, I mean, what service? If you don't mind going to the bar to be ignored for 40 minutes without an acknowledgment or anything, then this is where you need to go. Yes, they are under-staffed. In this day and age, I'm not sure how any restaurants can staff to par but Outback in High Point certainly did so and exceeded our expectations yesterday serving up a delicious meal in record time and giving outstanding expectations.. Was this an anomaly? No I guess we're a glutton for punishment because the exact same thing happened last time. I guess we were just plain dumb thinking we would have a different experience this year. it's not exactly like we came at a busy time at 3:30 in the afternoon either. Come to Dave & Buster's, where your waste about three hours of your life, trying to get a bite to eat in a very noisy atmosphere. I'm still waiting on my food so if I ever get it, I'm hoping it'll at least be tasty. if not, I guess they'll be part two of the review. read more

This place is way better then the 2 1/2 stars it gets on its reviews. We have been here a dozen times. Staff is awesome, if something breaks or doesn't payout a jackpot they make it right. Food is quick serve restaurant style - so critics should expect a TGIFridays kind of dinner. Place is as clean as it can be for the foot traffic. They post a sheriff during busy times so it's as safe as a place can be. We have fun every time. We bring our 8 year old with no issues. I say 4 stars but gave 5 on rating to boost them - definitely not 2 1/2 stars - don't be afraid to come here. Save your card - download the app on your phone and you can skip the register at the front by loading your own play card before you get there. Save your tickets and get something good. All of the games here work and it is possible to hit the big jackpots - we do. Crane machines are questionable - but rest of stuff is good. Go have some fun! read more

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Alliza was super sweet! She asked at the Game Center if we had been there before. When we mentioned it was our first time, she took her time to show us how it all worked. It's always a little wild when you come in with toddlers. But when there's someone patient enough to help, it makes a huge difference. Will definitely be back. read more

I was in the woman's bathroom and a man came in and started yelling at me and saying he wanted me to be his future wife. He then tried to grab me and take me out of the stall. I almost banged my head against the stall door because of this. I ran away from the man and I told an employee there and they said that they can't do anything about it. Not cool Dave & Buster's , not cool. To top it off, the wings we're mediocre at best. read more

Yesterday was my daughter's 33rd birthday and she wanted to have a little fun at Dave & Buster's to be a bit nostalgic of birthday parties she had growing up. We all met in the restaurant for a meal first. My husband and I were the last to arrive and my daughter and her crew had already ordered drinks and appetizers. The server took our drink order and walked away. The appetizers arrived, still no bar drinks for my husband and I. Our niece asked for a sweet tea and it arrived nearly an hour after we requested it, after we asked another server to get it. The server arrived to take our food order, but only took mine and my husband's. The other side of the table had to run after the server to have her come back. Service was SLOW and the server had a bit of an attitude in her delivery, never really looking us in the eye as she spoke. Everyone at our table works in the customer service industry and while we extended a certain amount of grace, trying hard to give the server and Dave & Buster's the benefit of the doubt, there never seemed to be any accountability, honesty or real customer service....when bar drinks took so long, we heard..."We're busy.", "I don't know what happened. I'll put it in again, but there are 10 tickets ahead of you", etc. We SAW the bar, it was in our line of sight. We did see the bartender making drinks, but they didn't appear to be overwhelmed with drink orders. Nevertheless, sweet tea doesn't come from the bar. Our food was delivered to other tables, we had to call the runner over when we heard/saw the order and the people at the table appeared confused. Our table was receiving orders from other tables, so much so, that when our actual food DID arrive, we said "no". The food was terribly staggered. Don't forget, the server took mine and my husband's food order first...the kids order came first, no problem, we understood that. Then mine arrived. I don't like to eat before the other adults at the table get their food, but it took so long for the next dishes to come out, my husband told me to eat. By that time, my food wasn't hot. I wasn't going to say anything b/c the wait would be longer. Some more orders staggered out a short time later. EVERYONE was finished before the 2 burgers for the table arrived. The food was not hot, you could see where the melted cheese had cooled b/c the color had changed. The kids at the table were so anxious to play and we had been sitting at the table for over 2 hours already, that we just boxed food up to take with us. It was clear there was disorganization as people who appeared to be managers were trying to sort out tables/food too. However, the managers never approached our table to ask about service or apologize for any apparent errors. Finally our server arrived, in tears, (still no apology) and we just asked to be cashed out. We also asked for 2 boxes. She returned with both boxes, put one down on the table, then walked off with the 2nd one. I went to the server station area and requested the box. She handed it to me without any apology or even an explanation why she didn't put it down. After cashing out, we all enjoyed the game area.  Being from Greensboro, we prefer coming to Winston-Salem b/c the Cary location seems a bit smaller and Charlotte is just a bit too far, but I'm not sure we'll be eating in Winston-Salem anymore. read more

I don't like leaving bad reviews, I hope the location can work on their issues. I don't know if they were understaffed or what was going on. We went on a Saturday night. It seems the place is better off for people standing at the bar drinking, with police on standby. We had a good waitress for the first 30 minutes of being there, but she would disappear for long periods of time. Most of our food orders were incorrect. We kept having to ask for items such as food and drinks. I sent the rest of my party off to play games and tried to wait around to pay for the meal. After asking a couple of folks, I had to finally flag down the manager and complain about our service and pay our bill. I'm talking this process took several hours of waiting and asking around. I was offered no compensation and just decided that next time we will eat somewhere else and stick to the games. read more

Me and my friend went to dave and busters the other day, the tables were clean, the waiter was nice! But the plates were dirty and there was a food crumb on one of the plates, also there no silverware, yet the other tables had silverware on the tables? So my friend went to table beside us and got the silverware from another table. The wait for food was about 30-20 mins. Once the food got to our table it looked good and tasted good, considering it's an arcade. Overall this wouldn't be my weekly or usual dinner, But it's definitely a one time and done kinda thing. read more

Dave & Buster's Winston-Salem - This is a picture of a plate that looked like it hasn't been washed greatly. - Arcades Near Me - Winston-salem, North Carolina

I love coming here with the kiddos (ages 7,8 & 10) especially on Wednesdays when games are half off. Great location inside of Hanes mall if you need to take a break and grab something to eat or do some shopping. We really enjoy the VR which is $5 per person. Staff is also helpful. read more

Wow the VIP event last night was amazing! A buffet, drinks and free plays on their large arcade at Hanes Mall Shopping Center. The food was terrific and all items from the event will make it to the menu. The District Mgr said the prices on food will be everthing from appetizers to full on dinners priced from $12.99 to $26.99. A big prize room is available to trade in your points on your power card and tickets for anything from large stuffed animals to an ipad! There is a big room w lots of big screen tvs for watching any sport you like. Your gonna wanna live there in your spare time. Check it out, it opens May 18 where Sears store used to be. read more

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Disclaimer: I come to Dave & Buster's (D&B) all over the country for game play exclusively. I have played at D&B at numerous locations countless times, but have only eaten at any of them once. With that said, the game play at Winston-Salem D&B is amazing. This visit I drove 1 hour 20 minutes to Winston-Salem D&B from Charlotte. Concord D&B and Pineville D&B are both much closer to me (30 minute drive) but BOTH are run consistently poorly. But driving to Winston-Salem was well worth it. The game techs are professional and friendly; and the gift shop is well stocked also. I really, really wish they had SnowCross at this location, but it's not a deal breaker for me. The place is very clean and well kept. All the games I played were working and even the bathroom was spotless. I like that. I was very comfortable here since the staff was very welcoming. I'm a big fan of the Star Wars: Vader Immortal dojo and noticed the sound was very low. I requested a game tech and two actually came over. They went above and beyond and were able to increase the sound to my amazement. It made my experience playing the game soooooooooooooo much better. At other D&B I've gone too (ESPECIALLY Concord) the game techs are far too lazy to prioritize the customer experience and the Managers are too pathetic to care either. But at Winston-Salem the culture is completely different. I applaud that. I'll definitely be back. In fact, I may make this place my mainstay. Game play is exceptional here. The Game's Manager should be commended. read more

We went last night for our yearly Birthday outing. Party of 16, 8 of them kids. The kitchen, our server, the manager, and others kicked in to get all our food out together and hot. Wings were crispy and good. My wife and I split the grilled salmon. As I ordered it, I thought "what am I doing?? Salmon in a burger and wing joint..." But it came out perfect! Grilled with perfect seasoning, fluffy rice, and sautéed green beans and onions. We had a ball playing games as well. Would not hesitate to go back! read more

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Everything was perfect! We met my niece and her two children at Dave & Buster's in Winston Salem NC. I had some concerns due to a few lower ratings. We had a great time. The food was really good, service was exceptional, restrooms were very clean and the variety of games kept us busy for more than 3 hours read more

I visited here with my whole family who came to the Triad to visit me for my mothers birthday about a month or so ago. My mother wished to come here, so we did! We sat in an area where you ordered your food online and wasn't assigned a server. There were servers close by if need be. We ordered at 8:55pm and our drinks came in about 2 minutes. I ordered a Shrimp dip that arrived at 9pm. It was very cold. At first, we was unsure if it was meant to be cold or not. We asked a waiter, who didn't know. The manager came and said it was warm. After informing him it was cold, he took it away and a new come came at 9:12pm. This one was hot and delicious! Our food came at 9:14pm and it was great. I ordered truffle fries and BBQ Wings. My son got a cheese pizza. I also got some pretzel dogs. No complaints really. We really enjoyed spending time together playing games and celebrating my moms birthday. read more

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Such a vast swing in ratings here and please note my rating is based on my great experience in the arcade with my wife and son. The immediate notice upon entering was how clean it was and how fresh the air was. I know the air thing may be corny but it was noticeable. There were tables scattered among the games to, I assume, to place any glasses down so you can enjoy the games. I never saw a dirty table nor an excessive, maybe 2, empty glasses sitting around. The carpet was clean, with no trash scattered. For the virtual reality headset, they had wipes at the game so you are able to wipe the equipment down prior to use. The bathrooms were spotless and well kept. The staff were very friendly and attended to a problem we had with too many basketballs getting hung up in the net of the basketball game. I just HAD to assess the bar so I took it upon myself to buy a few beers and found the bar area equally clean. ...see a trend forming of importance?....as all other areas. I was great quickly and politely served. For me...this was a great experience. I look forward to coming back and enjoying some food. read more

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THIS PLACE SUCKS, WAITED MORE THAN 1HRS FOR MY FOOD, and didn't even get refills?!?!?? What type of service is this!!! I am paying for overpriced food with such a bland service. I have worked in the food industry for many years and this is the first time I have been so disappointed. Never coming again. Only putting 1 star because I can't go lower. read more

Took the family last weekend and boy did I regret it. There were 5 of us, including the two kids. We ordered 2 kids meals and 3 entrees and it cost over $90. Two of the entrees were 10 chicken wings... The food, simply put, is just awful. My burger was dry, did not come with any condiments and tasted like it had been sitting under a heat lamp for 20 minutes. I might as well had taken my family to a gas station. The chicken wings were over cooked, and under sauced. The kids pretzel dogs were hard and cold. The Mac N Cheese had very little cheese or flavoring making it rubbery and inedible. We had a Dave N Busters back home that had good food and was a great place to take the family to watch football, eat and play some games. This one, not so much. Stay away. read more

One word about the customer service...TERRIBLE. I waited for my food for an extremely long time before I asked about it and was THEN informed that they ran out of what I ordered. I then ordered something else and then again waited an extremely long time for my food. My entire party ate and I still had not received my food. read more

I came to this location with my family the other day and the waiters were friendly but the sanitation and lack of silverware was disappointing. On one of the plates I found food and lots of grease marks like they have not been cleaned. We asked for another set of silverware and we're told they did not have any but there were unoccupied tables with full sets of silverware my friend pointed it out and asked the waitress if she could just get the silverware from the other table. The waitress did not get the silverware and my friend had to go get it from another table. The food was good and the portions for kids were very good. The games are fun for little kiddos and adults although when I was going around the game section looking for games I came across a pack of grape cigarettes and was highly disappointed that that was around young kids and family's . Overall I think other might've had a better experience than I did and I would not take your young kiddos here there were police outside and inside. read more

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Ok, so I am conflicted. On one side, zero stars. On the other, 5. So here I am at three. Food service is shit. There is no other way to say it. You will wait, get the wrong stuff, continue to wait, wait some more, maybe get what you ordered and then wait. I watched every server in there and none of them were on their game. According to someone else who worked there, this was always a complaint every single night. But! Their saving grace is all those games! My whole mood was changed going and getting to play games. There was literally something for anyone. I ended up getting a decent amount of tickets too with just about $40 in play. Then I got extremely excited about the prize store. There was some amazing stuff in there. Color me surprised! I will go back but just for games. It's not worth my sanity to try and get a drink or food. read more

Server wasn't real nice, food took ages, when we got the food my chicken Parmesan was extremely greasy and made me sick almost instantly! Do not recommend eating here. And half of the games were broken. read more

Games are fun. I will not comment on that aspect of this place since we all enjoy that part of any Dave & Buster's. (Bowling alley would be nice though...) This is going to be just about the food and drinks. The service is slow and they frequently mess up orders. They have way too many rules related what you can have and in what size. If you go for the "bottomless" wings, be prepared to wait 20 min in between orders. Drinks, 10 min. Go for the games, then grab drinks and food elsewhere. read more

Walked in to a halfway empty space, asked if a free table could be cleaned off to accommodate our family of six, I was told by the front door host that they had a bus boy and I just needed to wait and be patient. I just simply asked if we could have the booth to accommodate our family and toddler who did not need to be seated in a high top chair. After seated we had a very nice waiter who was sweet but waited until everyone else's meal came out (and brought the wrong meal for my partner) to tell us they ran out of what they ordered. After everyone was finished eating they brought out his meal. I can see why this business has gone downhill and after not having been in here for a while, I see we haven't missed much. We used to frequent Dave and Buster's and were excited to return but after this visit I would rather skip this out and do arcade games and dinner elsewhere. read more

After we were seated it took 15 mins for someone to acknowledge us and take our drink orders. After another 20 mins of waiting and being ignored we received our drinks and our food order was taken. Pizza for the kids burger and ribs for the Adults. It took almost an hour and me complaining twice to some before our meal arrived. The ribs I ordered were the worst I've ever had by far tuff and chewy. read more

I visited this location on Easter Sunday of 4/17/2022! I was not happy! My party of five really enjoyed the games and had a great time as far as that aspect goes! Our server was very attentive and respectful..but the communication between the kitchen and wait staff is obviously very poor. Two of my friends ordered buffalo wings .. fried hard. They were very undercooked , raw.. the chicken was bloody and translucent!!! Also I had ordered some chicken nachos and wasn't told they were out till my other four friends food was out!! I ordered something else and had to wait!! When the bill came my friends with the raw chicken had ordered cheeseburgers instead of the raw,bloody , wings..my friends waited over thirty mins for the cheeseburgers. So they asked for to go boxes.when we inquired as to why we had to pay for the burgers. The manager came. Rude Caucasian man came over very rudely said"what's up!" When we asked why are we paying for the burgers.. because they served the raw bloody wings and then brought out the burgers too late to enjoy them in the restaurant?? He said"oh well you ordered it and packed it in to go boxes". I said you served them raw chicken and then took to long. He said and waved his finger in our faces.. "We were paying for the burgers. I don't care!! Don't ask the other manager is going to say the same thing!! I have never been talked or treated so unprofessionally in a restaurant before in my life.Luckily the Woman manager with the braids took care of the situation and took the burgers off the bill!! The Caucasian manager acted like we were trying to be cheap and not pay for two of the meals. He was very disrespectful and closed off!!I will not be back to this location if Dave's and Busters!! So visit at your own read more

Dave & Buster's Winston-Salem - This was a piece of the raw Buffalo wings!! - Arcades Near Me - Winston-salem, North Carolina

The food wasn't great and didn't look liie the menu at all. Our server was MIA the whole time and it seemed like we had to get up and get the things we needed like ketchup and mustard. There were also nats and that's not very appealing when they are landing on your plate. Tue games were fun though so there is that. It was our first time and most likely the last. read more

Went to Dave & Busters to play games and eat wings. Ended up getting played instead. I'm not sure which pigeon was killed to make the wings but I hope it didn't suffer. Dave would be rolling over in his grave if he knew the size of wings that were being served and I don't even know if Dave is dead. As I sat here eating my extra small wings and flimsy carrots with no snap to them, I had one glimmer of hope that at least I had my coke. As I looked sadly to the left I noticed my coke glass, sitting there lonely waiting on a refill to show up that never came. I won't say that this Dave & Busters is the worse but it's in my top 2 worst ever and it's not #2. Dave you disappointed me worse than a kid who asked for a bike for Christmas and ended up with socks instead. read more

Dave & Buster's Winston-Salem - Thought the chicken had blood but it was just me biting my finger from the small wing - Arcades Near Me - Winston-salem, North Carolina

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