Popped in the Carolina Ale House while having some work done on my car next door at Firestone. I sat at the bar and ordered a beer from their voluminous beer menu. They have a ton of beers on tap! The bartender was courteous and provided recommendations on food offerings. I got the Buffalo Chicken Dip appetizer. The Dip was tasty and had a nice spiciness to it. read more

Carolina Ale House - Beer on tap - American Near Me - Winston-salem, North Carolina

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I just had a terrible experience at a place I used to like a lot. I gave it 4 stars in February. Now I would say, GO SOMEWHERE ELSE. Bought 4 X $25 gift cards at Costco. 2 worked and 2 didn't. When I went to the Ale House site, it said the two bad cards still had $25 not used. The bartender got Robert the Manager and he basically told me SORRY. He said if I had bought them at the restaurant they would have worked. He told me my only option was to call corporate and see if they could help. SORRY, this guy really doesn't understand customer service. I left with a really bad taste for how Robert didn't even want to resolve this. With the Ale House web site showing these cards with $25 on each, he should have taken the cards and resolved this with his corporate. There are too many other restaurants in Winston-Salem. I don't eat at restaurants where they don't care about me or provide customer service. Go somewhere else. read more

Solid 4.5/5 stars. Quickly seated our party of 9. Friendly, attentive service (she brought a Cheerwine pitcher for our 4 teen baseball players). Diverse American food and bev menu. Took advantage of $12 Miller lite pitcher special. Smoker combo was a good value ($22, 4.5/5 stars) -- 6 oz sirloin was tender and flavorful, tho tad overcooked from requested Mid Rare; ribs were tender and delicious, paired nicely with fries and black beans. Lots of TVs showing baseball and World Cup games. What's not to love?! read more

Carolina Ale House - American Near Me - Winston-salem, North Carolina

I literally only eat here for the spinach dip it's the absolute best thing on the menu and also perfectly portioned for a meal. They have a bar area as well as outdoor seating that is perfect for the warm months. The service here is always wonderful, can be a bit slow at times but the staff are super friendly always. read more

Carolina Ale House - American Near Me - Winston-salem, North Carolina

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I am still waiting for the contact from upper management that was promised in the June 23rd comment here, and an email I received.

You would think that a joint with "Ale" in it's name would know something about beer. Not so. I stopped in last night and ordered a Guinness with my meal. It was ice cold, exactly the way you shouldn't serve Guinness. It had little flavor and it was watery. If I'm ever in Winston Salem again, I will certainly avoid this place. read more

My daughter and I arrived in town following a long and delayed flight. We were starving so we ordered food from the car on our way to the hotel. Somehow we wound up one soda short, which can be a problem when you're eating spicy chili! I called the restaurant and the manager,Brandy, could not have been nicer! They immediately compensated us for the missing drink and were so kind and understanding. The food is delicious (my daughter got the Cobb salad and I had the chili) and it more than hit the spot. If she winds up going to college in town we know our new favorite go-to spot. What a great experience. read more

Service was great. Food was good! But what's with half the population sitting around the bar vaping!? It's nasty and I don't want to go back if that's what I can expect. We were seated across from the bar. It was Sunday, after 10 pm, and the restaurant side was closed, we had to sit in the bar area. I watched five people actively vaping. Last year the same thing. We spoke to management about this. Apparently no one cares. But having someone vape near where I'm eating. Gross. Received our bill with 18% gratuity already added on. That's not going to make us want to come back. Like I said, we had a very good server. In fact would have tipped more but that needs to be our decision, not the restaurant's. read more

Carolina Ale House - Vaping at the bar, right across from where we were seated. - American Near Me - Winston-salem, North Carolina

I went twice in a week because I loved how the food was, they have a good amount of veggie options. The food came out quick and I sat at the bar both times and the bartenders were very attentive, talkative as well and overall a very friendly environment! I got their pretzel sticks with beer cheese the first time I went and the second time I went I got their veggie burger. Both were delicious and the fries were hot and fresh as well. I'll definitely be back! read more

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Horrible experience. Service was horrible, the servers knew they were getting their 20% large group tip no matter what, and they decided not to put any effort into making our group's experience pleasant. Waited an hour for drinks and apps to come in, and by that point some people decided to leave early because they couldn't wait another hour for the main course. After two hours, our main course arrived, well that is every one but mine. We had to tell the waiters they forgot my food and it took more time for mine to come out. Food was decent, but that was all that was. Everyone had different tabs, and the waiters forgot to charge one tab of an appetizer and tried to charge us instead! Instead of taking responsibility for one of their miscues they tried to get someone else to pay. The waiters overall were rude and disrespectful, and made the experience subpar...I won't be coming back. read more

I can't speak on much about their food since I've not ordered anything in awhile, but I can definitely assure you of their attentive service and overall mellow atmosphere to enjoy while on a date or drinking/dining with friends. The beers are always icy cold, and no matter how packed it can get there always seems to be room for you and your party, regardless. Both the manager and the bartender was very kind and conversational so I definitely look forward to returning often. I arrived on their Karaoke Night - hosted by DJ Tish (Tuesdays from 8 PM - 12 AM), and wound up winning their 1st prize ($25 off gift card to use when dining at Carolina Ale House). It was a lot of silly fun to be had and I definitely recommend that others make it far more popular than it is... just don't forget to tip the disk jockey! read more

Thought this was going to be similar to Miller's Ale House down in Miami but I was wrong. Not sure if the quality was poor because I ordered for pick up instead of dine in. The hot honey wings had good flavor but they were so tiny. Also I know this is more of an economic thing but $12 for 6 wings is crazy. However the Macked Out Doughnuts were pretty good. Might give this place another shot but not anytime soon. read more

My first time here. When we pulled up, it was almost deserted so that made me second guess whether or not we should eat here but we asked a few patrons that were pulling up and they gave rave reviews so we decided to try it out. The server and hostess were very friendly. My only question so far is why my onions straws came out before my food and I did not order them as an appetizer. My friend asked for extra mayonnaise on her sub and it came with none The veggies on the Philly flatbread weren't cooked. The flatbread lacked flavor except the sauce. The meat was bland/unseasoned. Needless to say, I ordered the Calabash. WAYYYY better!!! we even got an opportunity to talk to the kitchen manager, and make a suggestion to add the meat from the Philly steak sub to the flatbread. And he explained the deals or the details of the promotion, which was something new that they tried. We told them to keep, trying! Lol The meat on the sub was AMAZING!!!!!! My daughter wasn't impressed with the cheese pizza. Neither was I. It wasn't done and the sauce wasn't tasty. *updated to say the manager Brandy is THE BEST CUSTOMER REPRESENTATIVE ANYONE WOULD BE HONORED TO HAVE!!!!! *** read more

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There's a decent selection of beers on tap here. And the Ale House could be a comfortable place to hang out...but the service here is consistently poor. It matters not whether you're at the bar or seated at a table; the staff is slow to attend to your needs in every instance. It's as though they don't recognize they are supposed to be checking on you, taking your order, or keeping up with your needs. And that same spirit carries back into the kitchen, whose staff seem incapable of turning out dishes in a timely fashion. Tonight I waited half an hour for an order of cheese fries. I watched the bartender put off pouring my first pint for nearly five minutes, and not because she had anything more pressing to do. And when I emptied the glass, she never bothered to ask if I wanted another. If this is how customer service is handled, why should I go back? read more

Terrible service and terrible food. This place was bad five years ago and it's even worse now. Would not go back for anything after this most recent experience. How you end up with a cold burger and fries when the restaurant is empty after waiting 30m, I'll never know. The drinks also were subpar. There are way better options in the Hanes Mall area. read more

I was extremely pleased with my visit to Carolina Ale House at Winston-Salem. Once seated, I received great attention from the server from start to finish. The decision not to select a hand-held sandwich was directed towards the cajun pasta but requested the switch from shrimp to chicken. The food came out very quickly and the server refilled drinks while asking how things were progressing. Overall, it was a very good visit from start to finish. I was super pleased with the outcomes. read more

Carolina Ale House - American Near Me - Winston-salem, North Carolina

Came in on a Sunday night around 5:45 on November 16, 2025. Was seated promptly but had to go ask for a server after waiting over 10 minutes. Restaurant was not busy and there were at least four servers around the front desk. We finally ended up ordering and after five minutes or so waitress came back and said they were out of lettuce so we removed the salad from our order. Another five minutes went by and waitress came back and indicated they were out of ribs. We decided to leave at that point. read more

TLDR - Food was a 4.5, but the Service was a 1 Oh, where to start... We had high hopes. The inside felt like an older sports bar. Nothing terrible, but a few chairs at our table had broken pieces. The place was not packed. There were only three other tables besides ours, which leads me to the service. It took us 50 minutes from sitting down to getting our food. We had to ask for everything... silverware, napkins, and refills. Our server never checks in on us to ask if we need anything after bringing our food. We were given plastic silverware and told they didn't have any regular silverware ready, yet the next group that came in 5 minutes later were given regular silverware. We even heard him talking about giving us plastic silverware and laughing about it. Just disappointing because the Food was excellent. The wings were fantastic, I had their hottest sauce and it was great. The flavor was great, and the heat wasn't unbearable. The Ribs were about the same as Chili's. Someone tried their burgers, and that was amazing as well. The kids' meals were nothing to rave about, but our kids enjoyed the grilled cheese and BBQ chicken. read more

The service was so bad. The m Waiter literally grossed me out by running his finger around the inside of his mouth while he was taking our order. Then he gave us plastic silverware to eat with - while our neighbors were given real silverware. I requested real silverware and he gave the excuse that none was rolled. We ate at a fast food just down the road and were given real silverware! That speaks volumes. We did not get any more service- no offer for refills. My husband had a beer and would have had another had we been served. The food was great. But we will not be back. I guess if you have toddlers don't expect silverware that will cut your food. read more

Best wings in town hands down- that is if you ordered the fried wings. The crispness of the batter they coat it with is on point. The beer list is good-very good. Not enough stout/porters on draft. Good place to watch a game with the massive screen and the multiple TVs. read more

Carolina Ale House - Voodoo ranger hazy ipa - American Near Me - Winston-salem, North Carolina

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Love the Carolina Ale House Fish and chips are the best in town! Take out was ready in 20 mins Highly recommend read more

I tend to forget about this place but it has never disappointed. Nothing fancy but the service and food is usually consistent. My salad was fresh and my daughter's burger was good. The french onion soup was good but a few too many onions this time. There is a pool table that offers entertainment while you wait. There is an outdoor patio area that usually has someone out there smoking which is annoying if the smoke comes your way. Overall, I will go back! read more

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Decent wait time as we expected, seemed half the restaurant was open as usual, don't know what management has got going on. When we were sat ordered spinach dip. Instead server dropped fried pickles. Told her that wasn't what we ordered and she took them to a different table, gross. Waited 15 minutes for a drink. I order 12 wings honey buffalo, partner ordered pub burger with fries cooked medium. Food arrived, still no spinach dip, wings were lukewarm, underside of the plate was filthy, wings were TINY, not ideal for $22. Burger was way overcooked, fries were cold. Server came again and asked if we got the spinach dip, which we never did. Server made it seem like she did us a favor by taking the spinach dip off the bill, but we never got it in the first place so little confused by that. Paid, left tip according to service which was not great, drove 5 minutes down the road and pulled over, threw up everything. Not sure if it was the wings or the sweet tea but was sick literally 5 minutes after leaving. Waste of time, waste of money, will never return and I recommend you don't either, unless you like cleaning puke off the inside of your vehicle. read more

If you want to experience the worst service ever go to Carolina Ale House. I sat there for about 30 minutes and watched big girl wait on the people beside of me and the ones in front of me. Never even looked my way. The people in front of me had already eaten so she was actually checking back with them. I guess she didnt have brain enough to handle 3 tables. I will never go back to that crappy place. read more

I have been coming to this location, let's face it and be honest, for the plain & simple fact that they serve LARGE beers in the form of the greatest beer ever created. Bell's Two Hearted Ale. They do have a whole new vegetarian section that I will be trying soon. If you need a dark and private bar to have a pint or two when the rest of your party is shopping at the mall, this is always a solid standby. read more

Carolina Ale House - Two Hearted. Drink menu. - American Near Me - Winston-salem, North Carolina

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I had heard some good things both on and off Yelp, but this was just a 3 star in my opinion. I took the Fam-Bam on Sunday afternoon and we got the seating in the covered outside area. The table was not clean and after we ordered our food we got two of the items soon (Pub Burgers), the third item a Cobb salad took another 7 or 8 minutes. The burger was okay, nothing super special about it, and even though we asked for refills several times and silverware it took a while to get those because the servers were stretched too thin. I will still stick to the 3-star rating even that the food was lackluster. read more

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The wings came fried instead of grilled and they were about 60% burnt. The ribs were also terrible like they have been left out for hours. I would not go back. Fries were cold as well read more

I ordered on door dash and asked for utensils and they didn't provide such utensils. This makes it difficult to eat a salad. Do better next time please. read more

my husband mo is the best cook there food always on point ‍‍ go mo you the man

I am only giving this rating based on my recent experience with the Asst. Manager, Kayln. We have been regular customers long before COVID. We average going every two weeks. We love the servers and have been on a first name basis for years. Sierra, Taylor and Payton are awesome! They always recommend food orders that are consistently good. If any food does come out that is not excellent, they send it back for us. We love all 3 of them! A fairly new server waited on us and there was a misunderstanding about my drink order. When I questioned, she asked if I wanted to speak to the Assist. Manager, and I said yes. Instead of doing the right thing (should have taken it off our bill), she was rude and refused to take it off our bill. I am retired after working in customer service for over 41 years, and I know great from horrible customer service. We did not return for a good while. I made up my mind if she ever approaches me again, we will walk out. Is this how you really want your regular customers to be treated? Kayln needs to go! read more

Early dinner, restaurant wasn't crowded at all. Ordered appetizers, salads and entree, salads and entrees came out before we finished the appetizer. The appetizer was very small considering the price. The salads were iceberg lettuce with one cucumber slice, one onion slice. Entries were cold. Mentioned this to the server. I thought a manager would come out, but no. Paid and left, won't be back. read more

We visited Carolina Ale House today and it was wonderful. Everyone that I saw were all taking covid precautions wearing mask and they had signage for ways to go in and out. We had a wonderful attentive waitress, I wish I could remember her name but nonetheless we received great service. What did we eat? CAROLINA TRIPLE PLAY Guacamole, Carolina pimento cheese, homemade salsa BONELESS ZINGERS - Fried 1/2 Carolina BBQ + 1/2 Buffalo FRIED WINGS - Traditional 1/2 General Tso + 1/2 Buffalo The portions were large and we had leftovers to take home! We will be back! read more

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Food was great. Service was awful. We had to ask for silverware and were brought plastic. We asked for real silverware and told that there was none clean. Never even offered refills on drinks. Took 45mins to get our food. read more

Food was good. Service was good. Staff? I've heard less "F" bombs at a truckers convention. More like a trashy dive bar

I love Carolina ale House! Been here a few times, love the beer selection and I have actually found all the food to be quite tasty. Tonight I had Juan and Sagittarius( I forgot her name) Taking care of me and did a great job. I tend to sit by myself, drink my beer, do a lot of work on my phone but also listen to the conversations around me to see what kind of nut cases are at the bar or interesting conversations to join into. I received great service, good conversation, got to watch all the peeps around the bar and even watch Tiger Woods try to make a Bertie after a lousy shot landed them against the tree with no way out and he managed to get out. I got the fried pickles and the turkey club pita - which I loved the pita! I probably had more beer than I needed and he can only eat half of the club but I'm in my hotel room now enjoying the other half while I write reports then get to bed because I have to get up at 2:30. I've been to other Carolina ale House location and always have been pleased. These guys behind the bar were a hoot! I like to be entertained when I eat especially when I sit silently and absorb it all in while also dissecting their service, the quality of food, the atmosphere, and the convenience to my hotel. I always stay at Hampton Inn's when I travel so it's right down the road it was a happy camper by the time I left. Good service, good food, good people. I'll be back as I have an account to service near here so will be spending more time in the area. It was much better than the dinner I had last night at Outback! Highly recommend read more

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The food was absolutely delicious and it was such a great experience and our waiter Ellie was the kindest sweetest person ever!!!!

The food was good And the service was good And the atmosphere was ok The place used to be good read more

We had been shopping at Hanes Mall and needed some grub (12-23-19). Since this was our first trip to the Ale House, we dove right into some serious food! We ordered the Honey Buffalo Wings, Buffalo Wings, and the Crispy Ribs. The wings were good! Everyone loved both flavors. They were juicy with plenty of meat on their little bones. The Crispy Ribs were a bit too crispy for me. Almost dried out. NOT enough meat on those bones for sure! I should have skipped the ribs and ordered more wings! The service here is really good! The young lady that helped us was a delight! If you have shopped long enough to need some nourishment, stop here for wings! If you do not want to bring your other half to the Mall, drop them off here and you can walk over when you are finished! Or, he can pick you up at the front door when you are finished... Most Sincerely! read more

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Kind of disappointed with our whole experience tonight. Our food tasted really good once we got it, but it was unfortunate that our service was lacking. It took our waiter over 20 minutes just to come get our drink order or say hello. Then mixed our order up, only stopped to refill drinks once and brought everything to the table except my entrée, which was a salad that I didn't get until every one else was already finished with their meal. Just disappointed. I used to come here more frequently but recently not as much because of experiences like this. read more

Friendly place to eat. Food was hot. Server, Tish was awesome. I give her 5 stars. She gave us top notch service with a beautiful smile. Would definitely eat here again. Love the music playing. Felt like everyone was enjoying being there. read more