Staff was helpful and quick- And willing to put an eye on…read moremy vehicle to make sure I got the right part.

Just got cut off by one of their delivery trucks. Had to…read morelock up my brakes at normal city speeds due to aggressive driving by Smothers driver. So far company has been non responsive to my concerns. Shop here if you want to put your neighbors at risk!

very nice people. Very personable, easy to talk to. Best thing about it is they are fair and…read moreprobably the cheapest around that I've been to in a long time in this area by a landslide. And quick workers. no walking around worrying about breaks and their phone. A Must return for me

Needed new windshield wipers on my Honda CRV. They took care of me! I recommend dons import cars.read more

I'm not sure what is a fair star judgement. The workers are always friendly but so slow... Really…read moreslow... Even if you buy a part online for pick up and have it paid for with a receipt in hand, you still have to wait in the line that is never less than 5-10 minutes wait, then they slowly proceed to check out the item that you already paid for and have the receipt for and for some reason you have to wait for this ridiculous process bc they can't do it behind the scenes, even though you already ordered and purchased the item and it should have already been reviewed and removed from inventory. The phone is always ringing off the hook. There doesn't seem to be any AC inside the building. They do seem to have almost any car part you could need or want and the worker's all seem to be knowledgeable so that is why we come here regularly.

I should have given this business some love a long time ago!…read more Santa Rosa Auto Parts is the real deal. I've been coming here to get the things that keep my cars going for 25 years, and still seeing some of the same friendly faces after all these years. They are never afraid to go the extra mile. It's not just the service here that makes it the BEST. If they don't have the part (and they probably do!) - they can get them fast - in most cases overnight. Beyond that - they offer high quality house-brand products, as well as OEM-quality products - at prices that have to make the cheapo places cry. Quality, service, and value like this is a rare find these days. Give these folks a try!

Fred Vassar is an awesome mechanic!!! I had put my classic Volkswagen into long term storage while…read moreI am away for a Military deployment. I needed the engine oil circulated by hand. To prevent the seals from drying up, or things freezing/seizing up. I was able to connect Fred, and my wife so all were on the same page about my concern. Fred agreed to meet up with my wife at my storage to take care of the car. I am so grateful to have such an amazing, and trustworthy mechanic to assist me when I am away!!! Words cannot do justice to how truly thankful I am!!!

Fred Vassar has been keeping my 1972 Volkswagen Beetle running since I moved back to Santa Rosa in…read more2007. He is honest and affordable, and I appreciate his creativity in keeping my car running despite the fact that most of the parts aren't easily available. He works on all kinds of cars, not just VWs. Fred is an excellent problem solver, he communicates at every step of the process before doing additional work, and I have notice that he often tweaks/fixes little things (sticky lock, steering wheel re-attachment, fan belt adjustment, minor clutch adjustment) at no charge just because he seems to geniunely care that my car is running well. Definitely recommend his work and his shop without any reservations!

WCDs was recommended to me by a friend, and I'm glad I brought it to them for service and repair…read more I like the way that they do business. It was easy to make an appointment, and the work was completed in a timely manner. There communication via text was great...keeping me informed as to what was needed, and how much it would cost. I've brought my truck here a few times now, and I've been highly satisfied with the work and experience each time.

These people are honest do very good work and I highly recommend them for any of your automotive…read moreneeds

Got a diagnostic and they said multiple things were busted. Went to a mechanic elsewhere and…read morerealized that ACE automotive blatantly lied to me after a $230 diagnostic fee and only 1 of the things were broken. Do not trust these people... what they said would be $2100 all together, I got it fixed elsewhere for $500 and better parts than what they offered me.

Brian was very helpful and accommodating. The customer service was excellent and I'm so glad I…read morefound this place to replace my dead battery.

Brought my 32 Ford show car to them on a recommendation from a very reliable source because I…read moredidn't want to take it to a regular shop. I called on a Tuesday to see when they could look at it. Tom got me in that Thursday. I had it towed to the shop, and they immediately took a look at it and said they'd call when they had some information. About two hours later, the phone rang and it was Tom. They adjusted my valves, and took care of a few other things I hadn't noticed. I'm not taking any of my hotrods to anyone else now... and I'm VERY fussy!

5* I've been taking my cars to Tom's for years, and I…read morehonestly wouldn't go anywhere else. Tom's --an OG who clearly knows motors like the back of his hand and is trustworthy and skilled mechanics I've ever met. He's helped me out so many times over the years, always giving me honest advice and fair prices. No upselling, no nonsense--just real, solid work from someone who genuinely cares about his customers.

I needed an oil change and came across a coupon in my local business ads for this place. So i…read moredecided to give them a try. From the start, phoning in for my appointment, I was greeted with great customer service. Something that is unfortunately almost non existent these days. Upon arrival for my appointment I was met with the same great customer service. Plus a bonus treat for me, a shop dog who kept me company while I was waiting. This is a small independent shop who is really there to take care of their customers. They're not about upselling you or charging you for things you don't need. As a woman it's hard to find shops that you can trust, let alone enjoy patronizing. So I was delighted to find these guys. I went in for an oil change and I received an oil change. None of this, "oh by the way you need" or "you should really consider" I usually experience. They were helpful and answered any questions I had. The timing was as to be expected, ready on time for my scheduled service as well as the typical service time. I highly recommend these guys and will definitely be returning for my future service needs!

This people always act like they don't wanna be there. I understand it's a job but as least be nice…read moreand respectful to people. I come regularly and the last couple of times we're not the best in customer service. Not coming here anymore, they make it seem like they are doing me the favor but in reality I'm paying for services.