This is my second visit and I really appreciate the service I have received. The staff is friendly…read more(as are the dogs behind the desk ) and I never feel upsold. This time in the course of checking my car they identified that I needed a nail removed from a tire--a service they don't perform--and they circled the nail, recommended another business and called ahead for me. Prices are fair and I like patronizing independent businesses in my neighborhood.

Top Tech is the best for your vehicle maintenance and repairs! Went today..march 6..see receipt…read more What i like about this place is that they don't try to upsell you! Its refreshing as a single woman to not be taken advantage of when it comes to repairs on your vehicle. Today i got my car smogged and everything ran smoothly. I made an appointment which really helps. They have a warm sitting area with wifi and complimentary coffee and water. Conveniently located off of Rough and Ready Highway in Grass Valley ( across from the cemetery). KAILA waited on me and she was friendly and knowledgeable. Great experience as usual! I believe its family owned and customer service is very important to them! I am thankful i found this place a few years ago. Great job!

I had an excellent experience with Certified Auto Repair, and a big part of that was the customer…read moreservice from Ryan. When I first called, Ryan was upfront and honest about their scheduling timeline and let me know they were typically booked about a week and a half out. I didn't schedule immediately because I wanted to compare quotes from other shops, but after calling around I decided to call them back a couple days later. Ryan confirmed the same availability window and unfortunately their next opening was the day after our road trip was supposed to begin. I thanked him anyway and figured we were out of luck. Then, about 5-10 minutes later, Ryan called me back personally and said he had reached out to some of his morning appointments for the next day and was able to fit me in if I could do an early drop-off. That kind of effort is rare. He didn't have to do that, but he went out of his way to help us out knowing we had an important trip coming up. They completed the much-needed work on the vehicle and took a stressful situation completely off our plate. That small gesture earned them a new loyal customer. Honest communication, real customer care, and willingness to go the extra mile still matter, and Ryan absolutely delivered on all three.

I cannot say enough great things about this place. It has been my go to since moving to Grass…read moreValley. Ed and Ryan are a great team and the job always gets done right. This is one of those small town shops where you are on a first name basis with everyone there, and the biggest thing is trust. I know that if Ed tells me something needs to be done then that is the reality of the situation. No upselling, or anything like that. Just good honest hard working people.

Very friendly. Solved the electrical issue i was having with my break lights. Did not gouge me for…read morehis time spent. I will go back should the need arise Again

Fantastic Great communication…read more Skill and value Go there now you won't be disappointed

We were in our way to Burning Man and had a belt go in our rental RV. We called Joe and he was to…read moreus in 2 hours - then had to go back for more parts. He was so accommodating. We thought we wouldnt get the RV fixed, but he worked on it until he fixed it. Then as we were leaving, he noticed that a headlight was out and fixed that too. We highly recommend Joe. We are so grateful for his services!!

Joe really know a what he is doing, after having two other "mechanics" came to fix my car and…read morefailed. Joe diagnosed and fix the problem in a couple hours.

I was referred to Grant through a friend as I was looking to buy a truck on private party. He was…read moreresponsive, flexible with scheduling and arrived on time. His knowledge was vast and inspection very thorough. He saved me buying a truck that could have been a lot of headaches. Highly recommend!

Excellent service. I needed a pre-inspection before buying a van. I got a quote very quickly and…read moreGrant came out to look at van within a few hours. He sent me photos and explained what he saw and what it would cost for repairs. Price was very reasonable for thorough inspection. I would definitely use them again and absolutely recommend them. Very professional

I have used Douglas Automotive for years and years on both my personal and company vehicles. I…read morecan't even begin to tell you how professional they are and very competitive on pricing. More so, they stand behind all the work they do and several time I had no charge visits. Would recommend to everyone. Harry Reeder

These guys are awesome. Alex and Brian were great at explaining the process of getting my rotors…read moreand pads done on my vehicle. I went in in the morning and my car was ready by early afternoon. Price was fair, too and the service was exceptional. Will definitely refer Douglas Automotive to my friends and family!

Antons import auto is the only place I will take my vehicle. After being ripped off and take an…read moreadvantage of it some other shops in town . Anton's import Auto is honest quality work Great people .

Do not go anywhere else! Anton's is, by far, the best mechanic shop in Grass Valley. Anton is…read moretransparent about his pricing, is honest about the parts & services your vehicle needs, and doesn't use pushy sales tactics. It's a chill, relaxed place without that weird, douchey vibe some shops have. I can't recommend them enough!

my husband and I have had our automobiles serviced by Volz Bros since I moved up here in 1986 when…read morethey were "really Volz Bros". Always happy with their work & pricing! I'm now 88 yrs old and going to set up an appt for my 2013 Honda Fit. Chances are it will be the last & final as I don't drive much anymore.

After going to Volz for maybe 15 years these words come to mind- honesty, skill and trust…read more When I take my car into Volz​ and hand over the key I have complete trust in everything they will do. I have never been disappointed. I can always trust that they will be completely honest with me, never push work that is unnecessary and do the same excellent job that they would do on their own cars. Knowing that brings me peace of mind. I have never had all of that with any other auto shop so I won't go anywhere else. I highly recommend Volz to anyone who requires that level of trust

Whenever I need a smog, this is the place to go. I have…read morebeen going there for many years. No appointment needed, no delusional offers, no drama. Affordable. Jared was the person who helped me last time. Extremely friendly, kind and fast service.

The guy in charge here is very invasive and mean. I was absolutely speechless as to how to respond…read moreto his behavior. I had recently spent $1932 at another repair shop to have a catalytic converter put on my honda crv so I came here to Ray's for my routine smog($40). It failed due to drive pattern being incomplete. I returned 5 weeks later and failed again for same issue ($40). I was outside of 30 day windows for a free retest. Anyway, I then did a super complicated drive pattern and according to my diagnostic testing tool, my car was finally ready to pass smog! So I returned for the 3rd time, about a week after my second fail, and this time, my experience was HORRIFIC and left me in tears. I am scarred from the incident. The guy in charge said I had to come back the next day because they don't do retests after 4:00pm. It was no big deal as I hate to be that person! As I was leaving they called me back and said they changed their mind. I was so grateful at that point as I have been through so much already. He gets my car hooked up then calls me over and starts reminding me that the retest is a complimentary service. I wasn't sure what to say but I told him that I had paid for two smogs already that this is the only retest I've been here for. He wanted to see my receipts so I started looking. I informed him that I had just gotten a bunch of work done on my car and it should pass this time. That was a big mistake. Now he's hounding me about what work I got done and why I didn't come there to do it. I told him I didn't know they did work like that. He points up to a sign and says what do you mean you didn't know we do work? What are you doing here if you didn't know? I really didn't know what to say, except that I was confused and I didn't know you do catalytic converters here. He smacked my hood down and told his workers to get my car out of there and for me to come back tomorrow because I rolled my eyes at him. I didn't roll my eyes I was trying to keep the tears from falling. I was in shock and I was scared of him. As soon as he saw me cry he yelled at the guy and told him to bring my car back in. At this point I thought this man was unstable. He hooked my car up and was looking around in there and called me over again to tell me he was going to fail it again because he couldn't read the number of the catalytic converter. I was still crying I could not understand why he was doing this to me. I was trying to call the shop that put it on but they put me on hold. I just thought forget it I'm going to take my car out of here and drive over to the other shop and tell him what's going on and get any extra information I might need regardingthe catalytic converter. Ray said aren't you going to wait for a receipt? So I waited and waited while he typed and then wrote stuff down then typed again. He gave me my paper and it said he was unable to verify my catalytic converter and that it was going to require one hour of Labor in order to hoist it up in their garage and get the number off of it. Everything on my vehicle passed smog except he added to a visual inspection that catalyst was "tampered" with. This was not necessary. He used his own words to Red Flag my vehicle. I showed up at my regular shop and he told me that this guy is rotten. He said lately he's been really messing with people and upsetting them. I'm still in shock by this happening to me. If you knew me, I'm always very courteous and respectful to people. This guy was mad that I didn't pay them to do my repairs so now he's trying to charge me for 1 hour more of Labor. The reason I gave them 2 stars, is for his other employees. A few of them that have helped me including the younger kid especially, are some of the most kind people. That man does not deserve to have them working for him. Please don't go there. I've never dealt with a worse business owner. I've now been referred to J&S smog on Olympic Parkway in Grass Valley. Wish me luck that this red flag doesn't create me more problems that I don't deserve. I will call the the Better Business Bureau and complain.

My wife and I raised 5 kids(drivers) here in Nevada County. Our family had 3-5 cars on the road at…read morethe same time for many years. We went to Tom's after being referred by a friend in 2010. Never have taken any of our cars elsewhere since. Tom and his crew are always honest, fair, and knowledgeable as well as teaching us more about our vehicles and how better to keep them on the road. We are continually thankful to Tom and his team. Roland

These guys are superb at what they do, and just wonderful human beings to boot! If I could give…read morethem more stars I would. I had never before fully trusted anyplace to work on my car, and now Tom's is the only place my husband and I will go. In the years they have worked on our cars -- over a decade -- (and my job requires lots of driving, so I'm in there several times/year) they have demonstrated over and over again that they take pride in their great work, care about their customers, and take the time to make sure you are happy and understand what work is being done and why. They have gone out of their way to go above and beyond on dozens of occasions. Super duper hella highly recommend!!