Awesome people, great set up. They showed us in and let us relax. We just did the hot tub and sauna…read morebut they were amazing hosts. Thanks again, hope to see y'all soon!

the best massage I ever had! Laurie is the nicest person I ever met! we're going here regularly.read more

Went in to look at pools and pricing and met Eric. We have been using Intex pools for many years…read more The trouble to put them up and take down every summer got tiresome. We looked at the most inexpensive pool and found it was similar to the Intex.Didn't have to take it down, but wasn't very attractive and was the same depth. The next pool up was far more attractive and deeper. Eric explained the benefits and the pump system. We were impressed especially since it was almost half off. Eric hooked us up with 2 contractors for the pool. One was for the installation and the other was to electrify it. Our timing was perfect, the contractors arrived the first week of June, and we were using it the following week! Eric was great, and made the experience seamless. He was also very helpful, when a small problem occured, and helped us to resolve it quickly. If you are considering to buy a new pool I would go and meet Eric, he'll guide you to the right one.

Jerry is always there to help, he knows where everything is, and is very knowledgeable. I have…read moreshopped here for years, and have always been satisfied.

After extensive research on hot tub brands, I am SO GLAD I went with the Bullfrog. I LOVE MY…read moreTUB!!!! I use it every day. Why Bullfrog? 1. More energy efficient 2. I got to spend time in the demo tub and try out all 15+ jet configurations and pick out the ones I loved the most. YES, you can pick out whatever jet combinations suit your needs! 3. The jetpacks are hot swappable so I can move my favorite pack to the lounger and swap them around to the different seats based on height of the seat (I am short so its important for me to be able to sit in the seat and not drown or have to sit on bent legs). Plus if I get bored with a set of jets, I can just buy more and swap them around. 4. The Skillful Home Recreation team was super helpful and extremely patient with my million questions.

From the owner: Skillful Home Recreation, serving Portland, Maine, since 1978, is your destination for premium home…read morerecreation products. Conveniently located on Forest Avenue, we are Southern Maine's exclusive dealer for Bullfrog Spas, offering both hot tubs and swim spas. We also sell HydroPool Swim Spas, Olhausen and Brunswick billiards, Rainbow Play Sets, and more, transforming homes into spaces of fun, relaxation, and rejuvenation. "Please check the website for current hours, as these may vary.”

We didn't think we could have a pool. Our backyard is rocky and multi-leveled…read more Peter came out and assured us Gibraltar could do it. And it happened! The customer service we received from Gibraltar was beyond 5 Star. Every step of the way - from the first day Peter came to our house (we were so skeptical) to every Gibraltar staff person helping to make our dream happen - was met with support and caring. If you want a pool - call Peter. We are happy. ..thrilled, Gibraltar customers!!

company is a joke. Awful. don't buy from them. nothing but issues from day one. If you need…read moreanything done it's always a fight

We purchased a hot tub here 4 years ago. The store was set up well. Sales people were available for…read morequestions but not hovering. We made a purchase during their big sale. We got a beautiful hot tub. They explained all features and warranties. Our tub was installed about a month later. We had to wait for electrician completion. The store and salespeople were fine. Where they really stand out is service. We were having an issue with the tub going into protection mode. I called and they scheduled service. We didn't need to be home. We couldn't be happier with the service person. My phone kept breaking up at his name. But he was outstanding. Our repair, it turns out, is an easy one AND under warranty. Although these hot tubs are expensive, they are worth every penny. Very happy with our salt water hot tub purchase.

Purchased a hot tub during Covid and often stop for refills and new products. Friendly staff and…read moreoften have parts in stock

I was warned but I tried to speak with them about pool cleaning and having it done. She asked if i…read morewas a customer i told her that we shop there but haven't done a cleaning before she stopped me before I could try and set anything up or tell her what we needed and told me they don't just do A cleaning only weekly customers and she recommended another place. which i called and they didn't know why i was told to call there for a pool cleaning. she was beyond rude to me and i won't be back.

After several years of poor service we can no longer it as we have given the. Many chances to…read morecorrect issues caused by lack of attention to detail. Example each year we have then open the pool. Each time they do we find a new leak not due to old equipment just lack of attention. This time we had then install a new filter and of course I walk into the pool shed to find a large puddle of water. Clearly they installed it but never checked to see if it was running properly. This is the typical type of service they give and to boot they are arrogant. Customers service is. It their strength. On top of that their prices are extremely high. One would expect better service for such high prices. The last straw was when they charged by credit card without my authorization. Apparently they kept an old copy of my number and pin and use that charge my account and explain to them that this was illegal and fraudulent and ended my service with him. Beware and I long-term partner in your pool service..

Great atmosphere and the staff here was very helpful and accommodating. Definitely would go back…read moreand recommend!

Went to use the pool today! It was clean, warm and friendly. Price was right. We are at the lake…read morehouse on weekends all winter. It was nice to have a place to go. The hot tub was a nice soak. Everyone was friendly, not overloaded with people. Can't wait to use it again next week.

They came out to replace my pool liner and were very efficient and professional. They removed the…read moreold liner and had the whole job done in 3 hours. Great service!

Moved to the area four years ago from a few towns away. The house we bought had a fairly new…read moreinground pool that had been installed by East Coast Pool & Spa. For continuity's sake, I drove to East Coast Pool & Spa, even though it was about seven miles further than Coleco. Continued using them because they were very helpful and nice to do business with. At some point, our pool chemistry got a little out of whack. Decided to give Coleco a try since it was so much closer. The older woman at Coleco was a little reluctant about testing our pool water more than twice a year even though they used an electronic tester that didn't take nearly as long as the titration method used by East Coast. The biggest problem we were having was high Cyanuric Acid levels. The old chick at Coleco sold me a product for reducing high Cyanuric Acid while lecturing me that I was doing something wrong. I only did what they told me to do and followed their instructions to the letter. Just for reference, I called the manufacturer of the product and was told to get a really accurate reading, the titration method was the only way to go, so I went back to East Coast Pool & Spa. They were WAY more helpful and much friendlier. They helped me to get the parameters back to an acceptable range. Long story short, I'd drive to East Coast Pool & Spa if it was twenty mile further! On another occasion, I stopped by Coleco to pick up a New Water Chlorinator Cartridge. It was $10 more than the last time I had bought one there a few weeks earlier. I commented on the price increase and the old chic said that was they price they'd always been charging. Next time I needed one, got it at East Coast for $10 cheaper. The nasty old chic at Coleco seems like she would be nice, but had this passive aggressive thing going. Lastly, every time I went to Coleco, I was the only customer in the store, but at East Coast, they were almost always dealing with multiple customers, but were still genuinely friendly AND helpful. Take this review for what it's worth, but I'd stay clear of Coleco. Even some friends of our refer to East Coast as the, "nice pool people", and Coleco as the, "nasty pool people".

I used to love the Washington Baths.. I haven't been back in a couple years 1) because of an…read moreexperience I had the last time I was there; and 2) they are kind of rude. As another reviewer pointed out, when you walk in, the desk person ( who was not typically warm or welcoming ) asks which locker room you would like to use, men's or women's. As a cisgender woman who identifies as female I said, "the women's." While I was using the baths, I noticed an older man in a speedo. (I only noticed because he was an older man in a speedo.) Later, when I exited the women's sauna, he was walking in. I was startled and kind of jumped and must've exclaimed something -- mostly because I thought I had somehow walked into the men's sauna. He said, in kind of a creepy whisper, "No, no it's OK." And actually, in that moment, it was not OK. At no time was this person female presenting or lacking male anatomy. He (they?) was clearly creeping. No matter how he identified, I doubt his safety would not have been compromised in the men's locker room. Either have gendered locker rooms or don't, but if I choose the women's locker room, it's because I would like to be in a women's (cis or trans -- I don't care) locker room without men (cis or trans). If they cared about women's (cis or trans) safety, they would just have an all-gender locker room, or offer a non-binary choice. What's the point of gendered locker rooms? Also, you pay $300+ for a 10 pass card, and they can't be bothered to keep a record for you. At one point, I thought my wallet had been stolen with my pass in it. I still had eight uses on it, and they were like " yeah, no sorry it's gone" (my wallet eventually turned up). The Luddite technology for that kind of accounting is an index card box. The technology that's been around for 30 years is a barcoded loyalty/membership card. Every once in a while, I think I want to head over there, and maybe I will one day. The facilities are nice, and it's just the kind of thing you want on a cold or rainy night, but the vibe is totally hit or miss.

What an overall nice experience! Great space, relaxing vibes & energy and good looking well priced…read morefood options. I will be back next time I'm in Portland. There are a few things I think can be improved for a better overall experience.... Wait List Priority: we came on a very rainy day, and the W's Sauna was full. We were soaking wet, and sitting in the lobby waiting for an hour. The front desk called numerous clients on the list and waited for them to arrive. I wish they had prioritized guests waiting in the cafe, instead of those waiting at home in order to reduce wait times for all. Men's and Women's?? Still?? I would prefer to see one side for clothing required vs. clothing optional for all genders. This will allow more people to choose how to bathe. Have the reading lounge outside the sauna area so that people can stay and read, lounge, and eat their food while others waiting can use the sauna and pools. During our visit, the reading room was packed with readers, the sauna was empty and we were waiting in the cafe in wet clothes. It seems like the sauna is growing quickly and gaining popularity. I hope they can find a way to maintain the easy and relaxed flow while also helping people to flow through quicker and enabling shorter wait times...all without time limits or reservations. Thank you!

There are not enough positive words to describe this crew…read more The absolute best price & customer service ever. From our initial meeting with Adam to the pool being fully installed was less than 10 days. You can tell this company takes great pride in what they do & every employee met us with professionalism and huge smiles on their faces. Not a single huccup and lots of summer left to enjoy our beautiful new inground pool. Very Highly recommended * Dee and Amanda ( Pine Point Scarborough)

If I could I would give Adam and his team 10 stars!!!! They were amazing! Choosing Mowry Brothers…read morewas our best decision. From the initial meeting with Adam, who is the owner of the company, to the project completion Adam does everything he can to make this as stress free as possible for his customers. You will know from the first meeting how qualified and competent Adam is and his team is the same. They are an amazing well oiled machine. They are an extremely diligent, hard working professional group that just gets it done. they do exactly what they say they will - they show up on time, respect your property and just get it done. If we ever had questions, Adam was always available and would go out of his way to make sure we had everything we needed. He has an amazing network of contacts as well so we were able to utilize his network for our propane hookup, electrical work (thanks Chris) and landscaping (thanks Dan). There was no pressure to use those contacts but after meeting them, we knew they were the right choice as well. I do not have a lot of trust in contractors so when I tell you that I highly recommend Adam and his team it is because they are incredible. Adam you made a dream come true for us - our new pool is amazing and I can't thank you enough for everything you did! If you're building a pool - you should look no further.