I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

Anna is the best cereologist in the triangle! I've been seeing her for 3+ years and her services…read morehave been consistent and very professional!

I've been here twice. Friendly service. Quick and painless which matters. Making a last minute…read morereservation was easy. Great location.

Went in on my lunch break to get a Brazilian. The facility was EXTREMELY clean and smelled really…read moregood. The front desk team was very friendly and attentive. My waxer Ebony was literally amazing. I'm pregnant and she made me very comfortable. Her energy is infectious and I left with a smile that carried me through the day, plus I was nice and fresh now. My next appointment is a as already scheduled!

Great experience at this location. Receptionist was very polite and sweet. My wax girl was Mary…read more She's the sweetest, made me feel 100% comfortable and takes her time doing her job. Very satisfied with this location.

My new favorite spot for pedicures. As a professional model for 28 years, I have had pedicures all…read moreover the world...The Handmaiden is a visually attractive place that does not feel nor smell as most nail spas. Very zen in its ambiance. After a fall, I have been recovering with a walker. The Handmaiden does take those with disabilities and, is one of the few places that welcomes those in need. The photo attached doed show a history of toes will traveled; 8 NYC Marathons, 2 broken toes and, feet that lived. Chef Zacki Murphy

It is a very nice ambiance in this salon. I found the cost to be rather expensive ($50 for gel…read moremanicure + $20 for French tips) There were some other aspects to my experience I didn't like too much. For example, I showed a specific inspo pic for som simple nail art before coming to the salon and asked if they had anyone who could do this. They said yes. Once I got there, nail technician said no, she could not, and that no one asked her before saying yes to me. It's unfortunate because this is for a special event with photos, and I would have kept trying to find a different place if I knew. I booked weeks out. Unfortunately, I won't be coming back to this salon.

I've been coming to Moss Beauty for over 6 years and cannot recommend it enough. Rhonda the owner…read moreis the most amazing waxer. She uses two different types of wax and makes the process as close to painless with her incredible skills. She now focuses solely on body waxing and especially bikini and legs/arms. She's been doing this a long time and even when I've been traveling and had to go to other places nowhere compares to Moss. She is also a great sex educator and sells high quality and well-curated toys in her store. She'll give you great advice and is just fun and easy to be around and talk to. Lastly she's super LGBTQ+ welcoming and embracing - so it doesn't matter who you are you will be welcomed and made to feel very comfortable at Moss.

I've had mixed experiences here! My first was really lovely but the second time was a bit stressful.read more

I did a walk in today to get my eyebrows threaded and my upper lip threaded. Aakriti was great and…read morewas able to fit me in. I loved my eyebrows! I will definitely go back to her!

From the owner: We offer high quality beauty services. Our services:…read moreHair cut Threading Facial Waxing Henna on hair Hair styles Party makeup/ hairstyle Highlight Keratin treatment Brazilian

10/10! I feel like I look a decade younger after my facial and it was so relaxing. Dana was great…read moreand explained everything along the way. Booked another appointment immediately!

Dana got me in pretty quickly and did a great facial giving my much needed pores a refresher!…read more She used perfect pressure and also excised some areas on my sides of my cheek that had gotten clogged. I will come back and do a small peel with her in the near future!

Tony is a well-skilled nail technician that does a lovely job with new Gel-X full sets. This will…read moredefinitely be my new go-to salon!

Tech, Ken, was back and forth eating dinner during my pedi. When he began prepping for polishing he…read morewas shaking the bottle and trying to thin the polish I believe. At that time I told him if there is not enough polish or something is wrong with it, I can pick another color. He proceeded to polish leaving the corners looking unfinished. I asked him to fix them but instead it ended up making them look clumpy. I pointed it out and he proceeded to tell another staffer and began talking loud and waving his hands. After a few mins of walking from the front he came back through and slammed the polish on a table and proceeded go back to the back where I assume he left bc I never saw him again. Other staff apologized for his behavior before I left ; however, his behavior was unprofessional and I don't ever plan to go there again.