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    Sophia T Chen, MD

    3.3 (12 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Sophia T Chen, MD

    Eye surgery

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    2 years ago

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    2 years ago

    Dr. Chen has a good staff and she is very personable. She helped me understand my diagnosis and treatment plan.

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    5 years ago

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    5 years ago

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    6 years ago

    I've been coming to dr Chen for more than 10 years now and have always received great treatment. Highly recommend!

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    5 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    Sorenson & Sorenson MD

    Sorenson & Sorenson MD

    4.0(157 reviews)
    3.9 miElmwood

    Dr Andy be able to save my left eye. I got poke in the eye…read moreand tare my cornea. I was not be able to see anything from my eyes for 3 weeks. It was blessed founding him and his crews. Everyone were nice and very professional. Can't say any better word than they are super awesome. This place will fix your eyes.

    Had an emergency but the scheduler offered a routine appointment that was two months out. Mentioned…read moreto the staff when I arrived. They apologized profusely and said they will address it with the office manager. The lobby is connected to another room that is crowded with staff. The room has a main station for checking in and another counter for checking out. Weird set up. What bothers me was the lack of professionalism from the office staff. I felt like I was in a busy salon with a lot of chattering. Really don't want to know what the person did over the weekend or other personal stuff. Even when I was in the treatment room I can hear them chatter amongst themselves. The optometrist was very active, talked really fast and seemed like she wanted to finish with me and move on to her next patient. The ophthalmologist was one of the main physicians. Came in without a greeting and didn't take the time to read my chart. Had to explain once again why I needed to see them. Seemed competent but lack social skills. Was Going to transfer my care to them but not sure if I want to now. Have a follow up appointment but I have a strong desire to cancel.

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    East Bay Eye Specialists - Our Wonderful Team!

    East Bay Eye Specialists

    2.8(28 reviews)
    1.4 mi

    My rating is a GENEROUS one for this clinic. It is 3 vs. 0 stars as the ophthalmologists are…read moreexcellent however it is an excellent example of how significant the impact can be on healthcare when the BUSINESS end of such is a disaster AND when the PERSONAL ISSUES OF such individuals continue to go unaddressed. *Calls go unreturned * Messaging system which is so poorly managed calls get routed back to same extensions in a loop * Persistent rudeness (as other reviewers have noted) likely due to the horrendous management * Persistent use of cheap and non-standard IT products and services * Persistent use of standard email to communicate with patients vs. standard encrypted systems designed specifically for healthcare centered businesses re adherence to HIPPA regulations Whoever manages this clinic needs to find something else to do in life and executive management needs to DO THE JOB OF FIRING that manager(s). TIME IS UP for these individuals to change. The general attitude of 'as many patients as possible' vs. 'as many patients as CAN BE SERVED PROPERLY' will eventually, if this has not already occurred, result in either a lawsuit so big it will ruin this business altogether OR actual deaths (which is likely the same thing). This is not just the usual and customary too many patients and too few people to handle them. This is a combo of people with personal control issue problems micromanaging stuff such that the stuff cannot get done at all to management that is more focused on $ than purpose AND the denial of problems that might be at least minimized by simply FIRING the micromanaging ...management. Reality is it costs $ to run a clinic. You either spend the $ to do so properly or get the hell out of the business of healthcare. The only thing positive now about this clinic are the ophthalmologists which, were it not for them, this patient would have totally dumped this place overboard a long time ago but likely will now be doing exactly that since access to these superior ophthalmologists becomes moot given they have become inaccessible due to epic mis and dismanagement. Sadly, would not recommend anyone use this clinic now (2025). Nope. The less than stellar reviews here are accurate.

    My mom had her cataracts done here because she's been coming to this office a very long time. It's…read morebusy and they lack any proactiveness. We came last week and they asked for a referral that was on us to get versus them contacting her doctor. What a frustrating experience. We rescheduled and I called first to see if they received the referral. They said no and I called the primary doctor who said they did but would do it again. Thankfully they got it. We arrived at the scheduled time with two patients in front of us. It's at least 45 minutes waiting. It's a very busy office that serves quite a lot of Asians which is comforting for mom. Parking is a nightmare so give yourself plenty of time otherwise there is a garage a block away. The garage is pricey.

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    East Bay Eye Specialists - Dr. Hom, Dr. De Niro, and Dr. Chiu

    Dr. Hom, Dr. De Niro, and Dr. Chiu

    East Bay Eye Specialists - Lots of great brands and styles to choose from

    Lots of great brands and styles to choose from

    East Bay Eye Specialists - Our optician, Sophia, would be happy to help you pick out a custom style

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    Our optician, Sophia, would be happy to help you pick out a custom style

    Sophia T Chen, MD - opthamalogists - Updated June 2026

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