Got myself an eye infection, and I wanted to get it checked. I called a number of places that…read moreeither didn't take my insurance, or only did surgery and not regular appointments. How does one effectively find providers these days? It should be easier than it is, and so I hope this Yelp review will help someone else find Dr. Melanie Hom helpful. So glad to have found a good local opthalmologist in case it happens again. The group was extremely professional, and Dr. Melanie Hom was very nice and efficient. Told me I didn't need to buy antibiotics if I wanted to wait and see how it got better, and I could call her if the antibiotics were as expensive as their list price. I'd happily go back to see them for new glasses or otherwise. Keep up the good work and positivity!

Careful, considerate, knowledgeable, intelligent, professional, and truly amazing. Two cataract…read moresurgeries later, my entire trust in this doctor is only heightened. I travel six hours round trip to see her-- Highly recommend.

I could not be happier with the outcome of my cataract surgery. My vision has dramatically…read moreimproved. Dr. Pascal, his surgical team and office staff are professional, caring and personable. I would not hesitate to recommend Dr. Pascal's practice. You will be in good hands.

Beware of Dr. Pascal! I was treated by the doctor for a number of years. He performed cataract…read moresurgery on me, successfully, about 11 years ago. He also, treated me for glaucoma, unsuccessfully, for a number of years afterwards. Dr. Pascal was negligent in this regard, failing to refer me to a glaucoma specialist, who inserted stents in both eyes, until well after I had experienced permanent nerve damage. 2 ophthamol;ogists confirmed that this damage could have been avoided had Dr. Pascal referred me to the glaucoma specialist earlier.Now I have to live with weak eyesight for the rest of my life!

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

Without a doubt the best experience I have ever had with anything like this. Professional,…read morethoughtful, kind and honest. Staff is terrific and Dr. Liu could and should be teaching others how to do what he does.

Beyond grateful for the team at the Berkeley optometry clinic. I was able to get my Scleral lenses…read morecovered by insurance and shipped to my house! I can't begin to explain how easy and pleasant my experience with Allison was. The receptionist was also amazing I wish I would have gotten her name. Big thank you to everyone who made my experience enjoyable Can't wait to finally be able to see again!!

The optometrist I see there is very helpful, but my rating is 1 for the phone service. I have been…read moretrying to call for 2 days now and cannot get through. Phone or visit is the only way you can contact them. (parking is impossible so you never know when to just drop in) It is like back in the 80's. I'm looking for another provider that sells the glasses I like. Why don't they add email contact?

Excellent care. Always on time. I had successful cataract surgery AND selecting glasses is…read moreconnected to Eye Physicians of the East Bay

I am a former patient, having had cataract surgery on both eyes with this office. A few years…read morelater, I am having issues with double vision and poor visibility, but I cannot get an appointment. After several calls to the office which referred me to Hill Health which has no way to make an appointment for a former, and I even after sending texts to their website, I have never received a return call and gave up after weeks of trying.

Dr Andy be able to save my left eye. I got poke in the eye…read moreand tare my cornea. I was not be able to see anything from my eyes for 3 weeks. It was blessed founding him and his crews. Everyone were nice and very professional. Can't say any better word than they are super awesome. This place will fix your eyes.

Had an emergency but the scheduler offered a routine appointment that was two months out. Mentioned…read moreto the staff when I arrived. They apologized profusely and said they will address it with the office manager. The lobby is connected to another room that is crowded with staff. The room has a main station for checking in and another counter for checking out. Weird set up. What bothers me was the lack of professionalism from the office staff. I felt like I was in a busy salon with a lot of chattering. Really don't want to know what the person did over the weekend or other personal stuff. Even when I was in the treatment room I can hear them chatter amongst themselves. The optometrist was very active, talked really fast and seemed like she wanted to finish with me and move on to her next patient. The ophthalmologist was one of the main physicians. Came in without a greeting and didn't take the time to read my chart. Had to explain once again why I needed to see them. Seemed competent but lack social skills. Was Going to transfer my care to them but not sure if I want to now. Have a follow up appointment but I have a strong desire to cancel.

This woman is AMAZING. I am recommending her to so many…read morepeople at this point. I was a bit scared but she is so professional, so kind, patient, and just a great doctor. Everything has come out beautifully. If there were more stars I would use them. She is wonderful!!!!

"I've had the privilege of working alongside Dr. Rona Silkiss in the operating room for over 20…read moreyears. As a Surgical Technologist, I can say without hesitation that she is the most talented and gifted oculoplastic surgeon I've ever had the honor to work with. Her surgical precision, clinical judgment, and commitment to excellence are truly extraordinary." -- Tony Provencio, Surgical Technologist

My rating is a GENEROUS one for this clinic. It is 3 vs. 0 stars as the ophthalmologists are…read moreexcellent however it is an excellent example of how significant the impact can be on healthcare when the BUSINESS end of such is a disaster AND when the PERSONAL ISSUES OF such individuals continue to go unaddressed. *Calls go unreturned * Messaging system which is so poorly managed calls get routed back to same extensions in a loop * Persistent rudeness (as other reviewers have noted) likely due to the horrendous management * Persistent use of cheap and non-standard IT products and services * Persistent use of standard email to communicate with patients vs. standard encrypted systems designed specifically for healthcare centered businesses re adherence to HIPPA regulations Whoever manages this clinic needs to find something else to do in life and executive management needs to DO THE JOB OF FIRING that manager(s). TIME IS UP for these individuals to change. The general attitude of 'as many patients as possible' vs. 'as many patients as CAN BE SERVED PROPERLY' will eventually, if this has not already occurred, result in either a lawsuit so big it will ruin this business altogether OR actual deaths (which is likely the same thing). This is not just the usual and customary too many patients and too few people to handle them. This is a combo of people with personal control issue problems micromanaging stuff such that the stuff cannot get done at all to management that is more focused on $ than purpose AND the denial of problems that might be at least minimized by simply FIRING the micromanaging ...management. Reality is it costs $ to run a clinic. You either spend the $ to do so properly or get the hell out of the business of healthcare. The only thing positive now about this clinic are the ophthalmologists which, were it not for them, this patient would have totally dumped this place overboard a long time ago but likely will now be doing exactly that since access to these superior ophthalmologists becomes moot given they have become inaccessible due to epic mis and dismanagement. Sadly, would not recommend anyone use this clinic now (2025). Nope. The less than stellar reviews here are accurate.

My mom had her cataracts done here because she's been coming to this office a very long time. It's…read morebusy and they lack any proactiveness. We came last week and they asked for a referral that was on us to get versus them contacting her doctor. What a frustrating experience. We rescheduled and I called first to see if they received the referral. They said no and I called the primary doctor who said they did but would do it again. Thankfully they got it. We arrived at the scheduled time with two patients in front of us. It's at least 45 minutes waiting. It's a very busy office that serves quite a lot of Asians which is comforting for mom. Parking is a nightmare so give yourself plenty of time otherwise there is a garage a block away. The garage is pricey.

They were true two primary issues with Michael Wang's ophthalmology practice…read more The first one is that the communication with the office was terrible. They do not respond to messages in the MyChart system, despite asking you to use the MyChart system to communicate with them. They do not respond to text messages, despite not answering their phone and having a voicemail that asks you to text them. I have sent over six messages across those two systems and not received a single response. Second, the office in Lafayette looks like a barren movie set. There is absolutely nothing on the walls, and it appears to be some sort of temporary space. The chairs you sit in are rickety and mismatched. The furniture looks like it's something from a thrift sale. So strange. In the end, I had to leave the practice because I was not able to get my prescriptions renewed by virtue of never being able to reach their office. The care quality was quite poor.

Dr. Wang has been my eye doctor for 20+ years. He is excellent at his job and has a kind and…read morehumorous personality.

I want to thank Dr. C. Luo and his Oakland staff for their professionalism, kindness, patience and…read moresupport. All of my in office visits are extremely pleasant. Respectfully and Most Grateful, Sandy Brock

Horrible experience. Was early for my appt. but told I would have to wait 1.5 to 2 hrs. past my…read moreappointment time because "that is the way things are done here." I was not told this when I made the appointment. Also the doctor I was supposed to see was not there so they'd assigned a different doctor without telling me. Staff did not seem in the least bit apologetic. I guess they are used to everyone being upset about waiting so long. I did not stay, didn't have an entire afternoon to waste. Beware.