I recently had cataracts removed from both eyes by Dr. Bansagi. Dr. Bansagi is a great eye surgeon…read moreand I now can see so clearly without glasses. I can also see great at night while driving. I wore eye glasses for the past 14 years. Dr. Bansagi answered all my questions before and after my surgery. The surgery was painless and totally successful. I would recommend Dr. Bansagi to anyone who needs cararacts removed. He is the greatest.

Never going back. 1st visit for cataract surgery in January 2026. Scheduled for surgery. No issues…read more I had a medical emergency requiring surgery and extended antibiotics so I cancelled eye surgery. Called to reschedule in May and was told that another exam was required because too much time had past. Ok seemed reasonable. 2nd appt May 29th. Complete exam. Only now I had astigmatism in both eyes which requires additional surgery to correct at an additional cost. 1st eye scheduled for July 14th. 45 days after my exam. Unfortunately I had another medical emergency and had to cancel my eye surgery again. I started calling to reschedule the last week of july, which is when I would have been getting my 2nd eye done. Keep having to leave messages. Then finally last week someone answered the phone and said oh they don't get the messages if they're not here that day so I had to call a different city office to get my surgery rescheduled. During the call she informed me that I had to go back for another eye exam and I was like it's only been 2 months and surgery orders are only good for 45 days. WHAT??? YOU WOULDN'T HAVE EVEN GOTTEN TO MY 2ND SURGERY WITHIN 45 DAYS BECAUSE THATS HOW LONG IT WOULD HAVE BEEN BEFORE THE 1ST FRIGGING SURGERY. So I said that was ridiculous and why during the scheduling for the other 2 visits was I never informed there was a 45 day limit. Of course no answer. So today for the 3rd time in 7 months I with a severely damaged right ankle have driven 160 miles round trip because I have a hard time getting help with driving. So I get there and go through the first 4tests. Then in exam room she's pulling out eye drops and I asked her if they were going to dilate my eyes and she said yes. Then I said oh no. I have to drive 80 miles. Why the hell was I not informed that a driver would be required before you subjected me to 3 days of EXTREME PAIN AS A RESULT OF DRIVING and she says you'll have to reschedule. I left and told them as I was leaving that I wouldn't be back because I've never ever been so poorly informed about things that COST ME IN A DOCTOR'S OFFICE. I ALSO TOLD THEM NOT TO BOTHER BILLING MY INSURANCE BECAUSE I WOULD DENY IT. I left. I also called my insurance company on my long drive home and they assured me that they wouldn't be able to bill it and if they tried the insurance company would let them know that they wouldn't get paid because they had no new doctors notes or diagnosis code for the visit. Read this again and tell me how the 45 day rule works. Seems like it only works when it's in your billing departments favor otherwise both eyes would have to be pre scheduled within 45 days. I can't stand it when information is withheld by the people I'm paying on purpose just to pad the bill.

I went here for the first time a couple months ago. I'd been struggling with my vision changing…read moresignificantly over last few years and my prior local optometrist settling on "good enough." (It wasn't good enough) I was so disheartened after having had the same wonderful optometrist for 30 years before I moved here. I went here as my new insurance covered the office and figured it couldn't be worse than my old one. I booked soonest available which was within about a week and half and saw Dr. Pippin. It is my understanding he is newer to the practice. Everyone at the office was lovely but Dr Pippin was amazing. He really listened to me and spent probably 30 minutes with me trying to dial in my script. We got glasses as perfect as can be. The gentleman who helped me order my glasses was helpful as well. I was able to find a rim I really liked, but didn't like the color it was available in. However he was able to find that it comes available in color that suits my skin tone well. They came out perfect and I can finally see! We are still working on dialing in a contacts script, but I'm very happy with the efforts thus far and have recommended this office to others already as well. I have immense gratitude for Dr Pippin and his staff for finally helping me see right.

I had an eye event while traveling. They fit be in the same day I called. Doctor did a thorough…read moreexam and determined the issue was a normal part of aging. I felt well cared for.

The staff here offer a very pleasant experience for the consumer, the medical professionals were…read morevery thorough and patient with my examinations to allow me the most accurate eye examination and the most proper fitting glasses. As a first time customer I would highly recommend their service to all those seeking quality service for all your vision needs.

I loved everything about this office.. I made a mistake about with my appointment and the front…read moredesk took the information from me and allowed me to receive an update with a current update.. From the staff to the MD and this as you all know is not a paid advertisiment( I spelled it the way I am pronouncing it).. It was unfortunate for me that I had to travel and I have yet to come back.. They helped me pick out some wonderful frames and it was just an overall wonderful experience.. I would hang out with all the ladies in the office.. When I come back to visit I am definitely going to stop by.. If you can't see go to this office you will not be sorry!! You will have wonderful eyesight!!!!!!

I have always been treated well in this office. The staff have always been pleasant and helpful. I…read morehave been seeing them many years and I can't think of one bad experience so I am not understanding these other reviews. Right now I am seeing Jeanie Farris and she has always been on time, always makes time to listen and seems genuinely concerned about my care. My experience with other Doctors there have been positive also. Brenda Howell

This place has some of the worst communication and professionalism I've ever encountered. After…read morecompleting my MRI -- which they ordered -- I never received a call with my results. When I called to ask why I hadn't heard back, I was told that it was my responsibility to call them to follow up. Completely unacceptable. The staff were rude and unhelpful, and their communication skills are awful. To make things even worse, my neurologist -- the one who ordered the MRI -- is now refusing to review it herself and is instead having a physician assistant do it. What's the point of seeing a specialist if they won't even look at your results? Save yourself the frustration and go somewhere that actually cares about their patients and knows how to communicate.

South Walton Eye Care team and Dr. Bo are amazing. We moved here about five years ago and needed a…read morehigh end Eyecare professional. My husband and I both go here. I have markers for glaucoma so Dr. Bow is tedious in keeping that in check. Brittany is amazing with her expertise in the glasses and eyewear department. Their selection is always stylish and up-to-date. I get my glasses speedily. It's easy to make an appointment and everyone is super friendly and professional here. I highly recommend South Walton Eye Care! It's conveniently located on 98 up in Inlet Beach close to my home.

I went to South Walton Eyecare for the first time recently and LOVED my experience with them. They…read morewere communicative, thoughtful, patient, and thorough. I specifically appreciated their frequent communication via text, the friendliness of the staff, Dr. King's patience in answering all of my questions and determining my prescription, and the quick turnaround time for my new glasses! I also appreciated the covid-19 precautions that they took (temperature check at the door & one patient at a time in the office) and thought the office itself was clean, well-decorated, and inviting! All in all, I would highly recommend South Walton Eyecare.

The front desk lady, the younger looking one, is extremely rude. But all of the other staff are…read moregreat! Especially the Ultrasound tech! She is an amazing technician and is truly a girls girl!

Several attempts to schedule an MRI with no success. I was put on instant hold several times over…read morethree days and every time the call timed out at about 5-6 minutes. I left voicemails which were not returned. The one time I was able to speak with a receptionist I was was told they would look for my referral and call me back; they did not. The issue started on a Monday and my last attempts were on a Friday. I've used Gulf imaging Open MRI in the past . . . no idea what their problem is, but I was greatly disappointed and got a referral to another facility.

Had a great appointment with Suns Dermatology today. Got to see my favorite person Kim. I love ms…read moreKim. She is awesome, polite and very caring of my skin care. She really does an excellent skin examination and carful looking at my skin for any cancerous skin cancer. THANK YOU MS. KIM

Just moved to Panama City. This place was recommended by my hair stylist. Heard raving reviews and…read morewas excited to get a procedure done. I stopped in while Mandy was present because she was the individual I needed to schedule my procedure. Decided to stop by because they were conveniently close and Mandy was there. Instead of scheduling me while I was there told me that she would call me back even though I was already there. On top of that two of the staff members decided to go to the back to gossip about me. Completely unprofessional do not recommend. Will not go back. Just lost a costumer.

This doctor and Staff will not respon…read more d during the weekend even when you're in severe pain.He schedules people with severe painful conditions as much as one month in the future. No walk-ins allowed for urgent care. They don't care if you are hurting. Go find someone who actually cares about your health.

Dr Mapp has taken care of my elderly parents for years. He is very thorough, and knowledgeable. He…read moreis not only a wonderful Dr but also a wonderful person. His staff are patient and follow-up with our calls as well. We can't say enough nice things about him and his practice.