After shopping at McCaulou's in Danville for over 8 years, I was really disappointed by the…read morecustomer service I received today. I brought up that a button had come off a pair of shorts, and the initial response made it seem like it was not their problem to fix it. After I was taken aback and complained, they offered a 10% discount. Then I asked if they could contact their Lafayette store to check whether they had a skirt I liked in a smaller size, and it felt like even that was too much trouble. I also spoke with the assistant manager about the service, but I can't say her attitude was much better. What made it even more frustrating was that this happened on a Saturday afternoon, and the store was practically empty. You would think they would want to take the time to help loyal customers. To be fair, I have shopped at McCaulou's many, many times, and this was the first time I had such a negative experience. Still, it definitely left a bad taste in my mouth and made me reconsider spending my money there. In this economy, with so many shopping options nearby in Walnut Creek, customer service matters. McCaulou's of Danville, please do better.

Five stars all the way! This is a hidden gem that is associated too strongly with years gone…read morepast. McCaulou's has really spruced up and has an excellent selection of clothes for women 40+. Quality items at discounted prices. Way, way better than shopping at the mall or downtown. Surprisingly fun and stylish clothes for women. Very updated stock and most sizes are available since few know about this treasure. Give it a try - I think you'll be as surprised as I was.

Been coming here for about 10 years, always with my two red poodles who aren't part of this review…read morebut just so the staff can easily identify me. The younger taller gentleman, I don't know his name but he has an accent that sounds Persian, was unexpectedly dismissive today, nearly from the moment I entered. I asked him about the sale that last time he told me was going to be in September. He said try again in October I said when in October he said actually December and still didn't give a specific date. Okay, that still wasn't the reason I'm leaving this review. I casually started browsing some of the beautiful Italian shirts and without me even asking him a question he yelled across the store none of those will fit you. Look my guy, I am 8% body fat, and a semi-Pro cyclist. I'm skinnier than you and you are pretty slim. Looks like the same guy I made almost the same insulting comment to another customer a while back according to these reviews. Then he almost seemed annoyed that I continued to browse and said out loud what exactly are you looking for as if I was invading his store and/or annoying him. At this point, this was the second or third last chance. WhileI didn't feel he was entitled to an answer, since at this point I knew he wasn't going to respond with anything helpful. I told him I was looking for a wrinkle resistant white dress shirt. Immediately responded, we don't have any of those. I had already seen at least two maybe, more of them. That was it. I told him, it seems like I am bothering you and told him I'm leaving. At that point he tried to insist that he had not intended to be rude. He either intended to be or couldn't even tell that he was. Either way, it's a problem. I used to like this guy and the store for I was going out of my way to try to support local business and not just buy everything online but he is making it exceedingly difficult to support local businesses in Danville. Sincerely, Nick C.

What a 180deg turn from my last trip in here. Came in today…read moregot a look warm greeting, made a comment about a shirt "made in Europe" thought that was funny, covers a lot of ground doesn't it ? He didn't think so. I asked if I could try it on, he didn't offer btw, pointed to the dressing room, which has no mirror inside? Never seen that! Before I walk in, he tells me, "I don't think it will fit you it's a slim cut." I'm 6'-2" 200 w a 34" waist. Even if it was true what a thing to say! I tried it on anyway, it was really nice! $180.00 it was just one size to small L, says "he could order an XL. " Yea, I'm leaving and never coming back here again.

I called today and spoke to a young woman who assured me I could find the right shoe for my needs…read more (I am a walker, not a runner in my 60's.) She was right. Customer service was wonderful and the young man who helped me was very knowledgeable and helpful. He measured my foot, watched me walk and made suggestions. I found a very comfortable pair that I am confident will fit the bill. Great experience and highly recommend.

Roberta is the best!…read more She started by asking me about my running history, what I'm looking for in a pair of shoes, my running injuries/concerns/goals, etc. I spent around an hour in the store from start to finish, including trying on about 8 pairs of shoes and testing most of them out on a short jog to find the best ones for me. Not only was Roberta extremely knowledgeable, but she was also a pleasure to work with. I ended up finding and buying a pair of running shoes that I love! If you're looking for knowledgeable advice on what running shoes are best for YOU, I recommend a visit to Forward Motion Sports!

Last minute suits rental for my son senior ball. Tony, the owner is amazing. He took measurements…read moreand get the suit ready in 3 days. The suit fits perfectly, and we created great memories with many photos. Return was easy as well. Highly recommended!

This is my first properly fitted suit, and the fit and comfort are exceptional. Tony has a clear…read moreunderstanding of what works for each individual. Watching him assist other clients reinforced the depth of his expertise and his genuine skill in tailoring. It was a pleasure doing business with him. I also specifically installed the app so I can post this.

Came in for a particular color pair of shorts, found a pair…read more Selection may vary and it could be quite some work to look for something. If you have time and are patient enough, you maybe able to find it. Value was good for the quality. Checkout counters could be more being available. The line was quite long when I went Tuesday night, and only 3 checkouts were open and they were very slow. This could be improved.

I normally don't leave negative reviews, but my experience at Marshalls was uncomfortable. After I…read moredeclined the store credit card multiple times (at least five), the cashier continued to push it and even had another employee come over to try to convince me. There were only two registers open, and I felt embarrassed because the repeated sales pitch was holding up the line behind me. I understand employees may be encouraged to promote credit cards, but customers should be able to say "no" once and have that decision respected. The experience felt unnecessarily pushy and made checkout stressful rather than pleasant. I hope management provides better training on respecting customers' responses.

I visited this store while housesitting. I always like to go here because being from the Stockton…read morearea it's very hard to find so many good quality items at 1 thrift store. I always find the best of the best here. Every time I visit this store. Today I got a pair of sandals that would've cost me much more at a regular store. They were $20 here. They look like they're new. Never worn. Check them out for yourself. I'm feeling happy!

cute little shop definitely geared towards more mature style and retro practical. prices were ok…read more very hawaii and random. the older lady that helped me was super sweet.

Very square mall. I have been there since the grand opening nearly eight years ago. It's very…read moremodern, spacious, and clean. Not many retail stores, but more fancy eateries for the upper class. There's also an Equinox, which is a famous fancy gym. Everything is almost expensive as Santana Row. Some security guards are walking around on duty. The parking garage is a bit curved when you enter and exit. I only like the Christmas tree area, which is beautiful to look at in the evening, including the water fountain in the kids' area. It's nice to walk around and take profile pictures, but not much to do until the holiday season. Overall, this is great for families to hang out and for rich people to dine in.

We attended the Lunar New Year celebration on Sunday, and for the first time ever, I couldn't find…read morea parking spot in the massive garage, that's how popular the event was! Shout-out to the unknown vendor who built the 2026 "Year of the Horse" photo booth. A heads-up: the space availability numbers posted outside the parking garage weren't accurate at all, which made the search more frustrating than it needed to be. It was also tough navigating through the crowds at times, especially because the toddlers in our group couldn't see anything over the crowds. That said, City Center Bishop Ranch truly offers something for everyone in the family. There's a splash pad that's perfect for little ones, plenty of restaurants at every price point for picky eaters, and even fun options for adults- like a DIY cocktail crawl for the 21+ crowd. We once made it our mission to try every margarita on property! I ran into my retired high school teacher, bartending at THE LOT (movie theater). On the shopping front, I do all my Anthropologie returns here, and I've been refreshing my inbox waiting for news about Rico Rico Taco opening here (I'm obsessed with their Oakland location). As for dining, I've enjoyed meals and treats from Slanted Door, Salt & Straw, Roam Artisan Burgers, Philz Coffee, Mendocino Farms, Marugame Udon, Delarosa, and Boba Guys. I still can't believe that sleepy San Ramon now has so many fantastic eateries and experiences all in one place. It's quickly become a go-to meeting place for our extended family.

I needed some rush embroidery work done. I was willing to pay more to make it happen, but just…read morefinding someone who would a) do it rush, b) do my quantity, and c) use my items and not make me buy theirs, was nearly impossible. But I was tipped off to Power Stitch and they solved all my issues, got me my embroidered jackets done even sooner than I needed them, and was reasonably priced. Highly recommended!

Amazing customer services. Helped me when I was in a bind with my daughter's letterman jacket. I'd…read moredefinitely recommend

Such a hidden gem, with a fantastic book section. I was impressed, and will definitely be coming…read moreback soon!

I always enjoy visiting this store. Almost everytime I leave with items I never would have come…read moreacross in thrift stores in my home town. This is one reason why I enjoy the store so much. Since the area is a nicer area I've found new sketchers, name brand purses and many name brand clothing. My favorite thing I purchased was a whip cream dispenser. It's the best thing I've ever found at a thrift store. I had to purchase the c02 cartridges on Amazon. Those are a bit pricey but a box will last a long time. The people who work at this store have always been very friendly and it's obvious they enjoy the time they spend volunteering and helping their community.