Lou is the most amazing guy for sharp clothes I've found. My family and friends have been using him…read moresince I needed my first suite out of college and he's become a great friend. Cool guy and really knows how to treat a customer. He is expensive and you get every penny of value you pay for. Lou tailors every shirt, pant and suit I get from him so it fits like a fine Italian glove. I get so many comments on my suits and shirts. Most people just don't care about quality that much. Lou does and it shows. You will never have a muffin top blowsy man's dress shirt again. These make you feel like a god! And he will be your fashion coach too. Bring all our dress clothes in and he will tell you what can be worn with what and even take pictures so you never look like the idiot at the party or office who's wife didn't glance at your outfit before you left the house. What a spot.

Been coming here for about 10 years, always with my two red poodles who aren't part of this review…read morebut just so the staff can easily identify me. The younger taller gentleman, I don't know his name but he has an accent that sounds Persian, was unexpectedly dismissive today, nearly from the moment I entered. I asked him about the sale that last time he told me was going to be in September. He said try again in October I said when in October he said actually December and still didn't give a specific date. Okay, that still wasn't the reason I'm leaving this review. I casually started browsing some of the beautiful Italian shirts and without me even asking him a question he yelled across the store none of those will fit you. Look my guy, I am 8% body fat, and a semi-Pro cyclist. I'm skinnier than you and you are pretty slim. Looks like the same guy I made almost the same insulting comment to another customer a while back according to these reviews. Then he almost seemed annoyed that I continued to browse and said out loud what exactly are you looking for as if I was invading his store and/or annoying him. At this point, this was the second or third last chance. WhileI didn't feel he was entitled to an answer, since at this point I knew he wasn't going to respond with anything helpful. I told him I was looking for a wrinkle resistant white dress shirt. Immediately responded, we don't have any of those. I had already seen at least two maybe, more of them. That was it. I told him, it seems like I am bothering you and told him I'm leaving. At that point he tried to insist that he had not intended to be rude. He either intended to be or couldn't even tell that he was. Either way, it's a problem. I used to like this guy and the store for I was going out of my way to try to support local business and not just buy everything online but he is making it exceedingly difficult to support local businesses in Danville. Sincerely, Nick C.

What a 180deg turn from my last trip in here. Came in today…read moregot a look warm greeting, made a comment about a shirt "made in Europe" thought that was funny, covers a lot of ground doesn't it ? He didn't think so. I asked if I could try it on, he didn't offer btw, pointed to the dressing room, which has no mirror inside? Never seen that! Before I walk in, he tells me, "I don't think it will fit you it's a slim cut." I'm 6'-2" 200 w a 34" waist. Even if it was true what a thing to say! I tried it on anyway, it was really nice! $180.00 it was just one size to small L, says "he could order an XL. " Yea, I'm leaving and never coming back here again.

After shopping at McCaulou's in Danville for over 8 years, I was really disappointed by the…read morecustomer service I received today. I brought up that a button had come off a pair of shorts, and the initial response made it seem like it was not their problem to fix it. After I was taken aback and complained, they offered a 10% discount. Then I asked if they could contact their Lafayette store to check whether they had a skirt I liked in a smaller size, and it felt like even that was too much trouble. I also spoke with the assistant manager about the service, but I can't say her attitude was much better. What made it even more frustrating was that this happened on a Saturday afternoon, and the store was practically empty. You would think they would want to take the time to help loyal customers. To be fair, I have shopped at McCaulou's many, many times, and this was the first time I had such a negative experience. Still, it definitely left a bad taste in my mouth and made me reconsider spending my money there. In this economy, with so many shopping options nearby in Walnut Creek, customer service matters. McCaulou's of Danville, please do better.

Five stars all the way! This is a hidden gem that is associated too strongly with years gone…read morepast. McCaulou's has really spruced up and has an excellent selection of clothes for women 40+. Quality items at discounted prices. Way, way better than shopping at the mall or downtown. Surprisingly fun and stylish clothes for women. Very updated stock and most sizes are available since few know about this treasure. Give it a try - I think you'll be as surprised as I was.

Exceptional customer service and apparel, everything fits like a glove and the style works on the…read morecourse and on casual Fridays. Definitely a great place to shop.

Came in to the store earlier this evening to shop. Bought a couple of hats. The young kid who rang…read moreus up was courteous and kind but a young taller kid came from the back and was rude and a bit of a DB. Bad customer service, was not helpful at all and just leaned against the counter watching basketball the whole time. Waste of payroll.

I was here for the first time a few weeks back and I am now a lifelong fan!…read moreNick and Abdel made the whole process super easy, fun and painless. I was going to an event in LA and they both helped me pick out the perfect outfits and even ironed my new items on the spot. I was in and out of the store in under 20 min with freshly ironed outfits and felt super confident going to my event. Thanks Nick and Abdel for making shopping actually fun!

It's not a huge storefront, but it's clean and well lit. I wanted to try something in person after…read morenoting they were having a major sale on shirts on their website. The selection inside had pretty much all the styles that I saw online. I spoke to Victoria, and she was very eager and helpful. She pointed out that for sizing they have a rack of designated shirts you can try before heading around to pic a style after confirming your fit. When it was clear that I was going to buy something, the other sales people started to hover around me trying to help. But I let them know Victoria was already working with me, so they couldn't cut into her sales commission. Unfortunately, I discovered that I needed a size larger, um more accommodating, than I had hoped. I ended up requiring a harder to find size, which they didn't have in the patterns I wanted at the store. Victoria was able to find one online that I could order and have sent to me. She said the window would be 4 - 7 days max. It ended up being 8, so I missed it for the occasion I was hoping to wear it for. So a word of warning--they ship via DHS, which is often terrible. But I eventually got it, and it looked good. Abdul also helped with the online ordering, so I appreciated that. There's plenty of free mall parking.

Very cool place. A lot of stuff that represents Castro Valley. I hope this place stay in business…read moreand grow even bigger. It's my lucky day today to receive a tote bag that I have been wanted I also got a BD gift for my friend as well

Love this little gem in Castro Valley & I hope the community can support this wonderful…read moreestablishment. Customer service & a warm smile still exists at Unincorporated & that's what I love about local stores. Since my brother moved to CV, I decided to gift him the Unincorpoated T-shirt & hat. He loves it! Today I stopped by to get my daughter her high school zip up hoodie. It's great to be able to buy her High School logo hoodie off season & the owner says some of the proceeds goes back to the high school, so that is wonderful to hear. In hopes of supporting local businesses' like these, I hope Unincorporated stays afloat for years to come.

This place is a great shopping experience. Ishmael the manager is wonderful amd Crystel is super…read morenice. Everyone here is always so helpful amd professional. They have a wide variety and are all about fitting you amd customizing your style and size to make you comfy amd give you the best shopping experience ever. The Store is small but they are super great at accommodating amy needs amd Can order anything to your home for free delivery and super fast. Exchanges are also easy.

Damn, I'm not usually one to leave bad reviews but I actually REGRET not chewing out the staff that…read morewas in today. Mind you, this store only has one of each size out on the floor so you HAVE to rely on staff in order to ****ing buy anything. My partner and I came in to buy 4 shirts, shoes, shorts, a tie, and potentially even a suit. We asked to see the shirts to which the employee gave us a HUGE attitude and refused to go in the back or even use the store device to check for other sizes?? He handed us a shirt in the wrong color & size from off the floor instead, saying "well, they all have the same fit so..." which I don't understand because the store is only about 400 sq feet, we were the only customers there, and there's only sample sizes so it's not like he has to standardize anything??? Not to mention, we were in about four hours before closing, so I can't think of any reason for this unwillingness to help. Any time we asked to try on something, we were met with some excuse to not have it. I can only assume that the staff here doesn't work on commission because we even asked to order stuff that wasn't available in-store to which we were told to just "do it [ourselves]" on the phone. I worked in retail for seven years, and am always cautious to treat other staff members with utmost respect, but the way this particular employee behaved towards my partner was completely unprofessional and outright ugly. Completely disappointed. Despite loving the clothing here, we certainly won't be back -- and seeing how many other one star reviews there are for the terrible service... I definitely think management should look into improving their hiring practices.

Last minute suits rental for my son senior ball. Tony, the owner is amazing. He took measurements…read moreand get the suit ready in 3 days. The suit fits perfectly, and we created great memories with many photos. Return was easy as well. Highly recommended!

Great choice!! Fantastic service!! The owner and family are…read morebeautiful and very knowledgeable and accommodating.. Bravo!!! And the suits are absolutely flawless!! I would absolutely recommend them!!