This insurance company is full of scammers. Save your money and look elsewhere. Over priced and…read moreterrible staff. Avoid!

Ilana has been our insurance agent for a long time. She is a kind, patient, wonderful person that…read moretakes time to answer all of our questions, & who is concerned about everything in our life. She has become a good friend & will always be in our lives. Her staff is professional and just as great. We recommend her to everyone that brings up the subject of insurance. She's the best insurance agent extraordinaire!

You always hear so many horror stories these days about insurance companies. Rates doubling,…read morecoverages being dropped. I feel safe knowing that the team at Patrick Fitzgerald have our backs. They've always been so easy to work with, whether it's adding coverage, changing existing coverage, or just giving advice about how much coverage we need. I've never felt like I was being upsold on something I didn't need. Thank you to your entire staff for your amazing customer service. We've been members for years and plan on continuing on for a very long time.

Been with State Farm for 46 years...Have had 3 agents and Patrick has surpassed them all in…read moreservice,compatibility and promptness...not only as an agent but a "family-like"person! And the Staff is pretty damn good too!

The team at Venture Life & Health has been so great at responding! They consulted me on medical…read moreplans about a year ago and I recently had an issue with auto pay. Was not expecting their response time to be so quick but we got the issue resolved in 15 minutes from me hitting send on my first email. Great service, great response time. Happy to have Venture as my insurance agent.

Let me share my multiple issues with this agency. I'm a pretty patient business owner, but…read moreextremely busy. The one thing I require with any service is that I'm able to setup Auto-draft payments. I purchased three types of insurance policies Health, Dental, and Disability. I explained this to Sam Strok and his office manager Erika when I purchased all three policies. I completed paperwork for both the Dental and Disability policies and Sam's office didn't turn it in nor let me know when the policies went unpaid. The dental and disability policies were purchased at the same time, a year after the health. Two months after purchasing these two policies I contacted Sam because an employee was having numerous problems. This is when I learned that the employee's adult child didn't have dental coverage because Sam gave me bad advice (although he knew the ages of both children, he advised me that both children were covered for dental under the dependent's health coverage even though one was older than 19). Two months later when I contacted his office to find out how to make a policy change, to remove an employee, I learned that the policy was in process to lapse for non-payment. His office had never turned in the auto-draft payment paperwork. The only correspondence I received from the dental insurance company had gone to my spam email. Sam's Office never contacted me to let me know that payment had not been made for six months. At this point I asked Erika to check on the disability policy because I had been unsuccessful logging into their site. Every month I received a "statement" which was a link to login to their site, but no matter what I did I couldn't seem to get logged in with the information available to me. Erika did not respond until I contacted her again 2 months later. At this point she informs me that payment is due for the full 8 months because again she hadn't turned in the auto draft paperwork and no one contacted me to advise me of the nonpayment status (I worked in insurance for several years, insurance agents receive notices every month when one of their policies is lapsing or cancelling). Instead of me getting angry, I provided them with constructive feedback, that I was disappointed in how things had been handled and that I was used to a full service agent - which is what their website suggests on the About Us page. Instead of apologizing or taking any responsibility whatsoever, Sam Strok fired us as a client. He claims they don't handle payment options, however, they accepted the payment auto-draft forms so they should have ensured they were submitted otherwise should have had me submit them directly. I find the management of his office sloppy and his response very unprofessional. Thankfully, I was already in the market to replace this business relationship.

I appreciate an office who truly values and advocates for their customers!  You provided such a…read morecustomized experience for our family and having an agent that goes out of their way with follow-up and explanations, really puts my mind at ease.

Robin went out of way and did a fantastic job giving a good quote for what I wanted. The…read moreProgressive quote covered everything I wanted and no items I didn't need. Everything was setup right and tying into the Progressive website went extremely smooth. I am totally hooked up with Progressive and have received my documents and signed up for paperless (as she pointed out). I am overjoyed on the great job she did and the followup calls to get it all done right. Very professional.Totally outstanding!

Kent Christianson is not a good person. He sold me a bundled insurance policy for auto and home…read morewhen I was shopping around for automobile coverage. I had a small claim ($4000) for water damage on my homeowner's policy in the first year which I had no idea would result in my policy being cancelled. (I paid more in premiums than the claim). He should have told me when I moved my homeowner's coverage that this could happen if I make a claim in the first year. He also did little to help me after my policy was cancelled. Kent stands up an office in our neighborhood, cherry picks Wallingford residents, and he should then stand up for us against the company when they do things that are unjust.

Initially, they did not set up the payment schedule I requested and they said they would provide…read more This resulted in a non-payment cancellation threat when SF had not even sent a bill. They wrote 2 policies on the same vehicle, which meant I was paying twice as much as I should have been. They have messed up correcting the payment schedule 3 times now, and what I get from them is "that must be really frustrating". Well, yes it is, frustrating enough that you get 1 star, and will probably lose a client.

Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This place has gone downhill in terms of customer service. The excuses are typically understaffed…read moreor too much business. They were so good about getting me quotes and multiple policies a few years ago when I switched to them. Now they it's a crap shoot when they get back to you and you typically have to follow up multiple times to get a response from an agent. If you would like a same day quote, this is not the place for you.

Worked with Art at this office, referred by my mortgage lender. Art was quick to respond, yet…read morepatient as we worked through our process. Informative and professional all the way. On top of this, the insurance quotes were SUBSTANTIALLY better than the other quotes received. Highly recommend working with this group.

Clear, helpful, informative, patient in setting up a homeowner's policy for my Mom. Definitely…read morerecommend Chuck and his team.

We have been working with Daniel since June 2012 for our business and personal insurances. We have…read morebusiness laibility, personal auto and home insurances through him. Other than insurances he has put us in contact with multiple contacts (financial advisor, accountant, health insurance agents) all of whom have been great asset for business as well as person side if things. We also recommended him to family who was denied insurance by everyone else for property with repeated water damage. Daniel was able to get them good insurance !! Prices are awesome. Prices and benifits are comparable to or better than what you will get from major companies doing it yourself and benifits. Daniel is the best ! He is very good at what he does and is not a typical insurance agent with sales pitch attached. He is always approachable and comes highly recommended by us !

I have been with Farmers insurance (3 yrs), State Farm (3 yrs), and Geico (6 yrs)…read more Through out I have had quotes from various providers and no nobody ever beat Geico for us untill 'Danil' got us quote from a large nation wide company. Not only did I get a great deal on my insurance, Danil is such a pleasure to work with. Unlike other insurance agents I have worked with in the past he is very courteous, knowledgeable and very very reachable. We have consolidated our home and auto policies with home and cant be happier. Also, he helped us with a great condo policy after my previous insurance (State Farm) did not renew our policy after a water damage claim. Highly recommended.