I have always loved big gold hoop earrings of all types. I was in search of 60mm that didn't break…read morethe bank. I had searched online and stopped in at Macy's and Kay in the Stonebriar mall. Macy's, even on sale were ridiculously pricey. Kay didn't have any that large. I was unfamiliar with Benchmark Jewelers and almost didn't stop in but I figured, what the heck. Although none were on display, the gentleman, Mak said he had a catalog where they could special order. The initially quoted price for 60mm endless hoops was a bit more than I was allowing myself to spend and I was about to say thanks but no thanks. Mak then sweetened the deal. I went for it and crossed my fingers since I was buying sight unseen. The earrings came in on day three. They look great but are extremely thin...probably the thinest hoops I have ever owned. They are beautiful but I'm hoping they are more durable than they look because I want to be comfortable wearing them freely without worry. Fingers crossed and just to be on the safe side I decided to go for the third party insurance to protect my investment. Based on this experience I would recommend Benchmark Jeweler's and plan to go back for a nice gold bangle bracelet.

Mr. Sonny was an exceptional salesperson. His expertise and knowledge made the entire process…read moreseamless. He helped us feel completely comfortable and confident when my husband upgraded my wedding ring. He will be our only sales person when we need to make purchases in the future! Thank you, Mr. Sonny!

I stumbled into a jewelry spot in Dallas that felt like a hidden gem... until you met the staff…read more They were running wild deals -- think 4 for $15, 2 for $15 -- and the place was packed (easily 15+ couples shopping). At first, it almost felt too good to be true. The designs? Stunning. Unique, artistic, the kind of pieces you don't casually find elsewhere. And then... it made sense. One small touch at checkout and something broke. So yes -- this is very much fashion jewelry. Think statement pieces you wear once or twice, not heirlooms. That said, some items actually felt surprisingly solid -- especially the heavier metal pieces -- and for the price, it's absolutely worth it. The space itself was well-organized and easy to shop. No complaints there. But the service? Genuinely disappointing. The staff were cold, impatient, and oddly hostile -- hovering, questioning, and making the experience uncomfortable for no reason. It took what could have been a five-star find down to a three. Would I go back? Honestly... yes. Because the designs are that good, the prices are that compelling, and if you're in Dallas, it's hard to beat this kind of deal. Just go in knowing you're there for the jewelry -- not the hospitality.

Had such a great experience at Lovisa in Stonebriar! My…read morefriends and I got our second ear piercings done there and it went so smoothly. The two staff members on duty were both friendly, professional, and very reassuring throughout the process. Denise was the tech who did our piercings, and she was amazing! She explained everything clearly, made sure we were comfortable, and kept everything clean and organized. The store itself was bright and well-stocked, with so many cute jewelry options to choose from. Overall, quick service, great customer care, and a very positive experience. Highly recommend this location if you're thinking about getting a piercing!

My now husband and I purchased my wedding band from Diamonds Direct! The band is absolutely…read moreperfect, but I am docking a star because there were timeline delays that made the experience slightly more frustrating and stressful than it needed to be. We visited Diamonds Direct in early April and our wedding was in mid May, so the timing was getting a bit tight. While we were there, Heather (plus another staff member who I cannot remember the name of!) worked with us to help me find my perfect wedding band that complemented my engagement ring. They were patient and helpful throughout the process. Upon making the purchase, we were informed that the ring would be ready a week before our wedding so that we would have time to pick it up and make sure everything looked good. When we got to the week before mark, we hadn't received any updates so I gave them a call, and they informed us that there had been some delays and they would have the ring ready 2 days before the wedding. This caused us unnecessary stress in the days before our wedding, but thankfully Heather called to let us know that the ring was ready 4 days before the wedding! We went to pick it up the following day and it was exactly what I wanted!

My husband surprised me with the most beautiful earrings from DD for a milestone Birthday. All…read morethough I wasn't present when he purchased them, both my daughter and husband said the service was great, as well as quality of the stones and cost. Hoping to shop here again soon!

We buy gifts from here every year for birthday, celebration, milestones, graduation, Christmas,…read more etc. Their service system is excellent!! Grab a piece of paper & pencil (usually located near the front door), write down the items you are interested in buying, and hand it over to an James Avery associate. They will call your name. Step over to the window and they will have all the items you requested, displayed, for you to touch, try on, ask questions, etc. They will also tell you what sizes are available, when it will be back in stock and they will "hold" anything you want for 24 hours. Today, our daughter picked out this green gemstone ring to represent her UNT 2022 graduation. Our visit to James Avery was a lovely and memorable moment for us.

I have a friend that needs a little pick me up so....thought a piece of jewelry would do the trick…read more This shop (as all James Averys) is well laid out and staffed with helpful employees. Today however, there was a slight snag. Seems they are rearranging the entire store and about 1/3 of items arent marked with a number or price which is a key to their system. As a result, it took longer than usual to be waited on. I was patient and got a great gift. I did see another customer apparently ready to order leave so, hopefully, they will get the system back in gear soon. Definitly the place for great value in fine jewelry. No costume here.

The store is a great size and has options from XS to 2-3xl. The store is clean. The dressings rooms…read moreare a good size, and all of the staff was friendly and helpful. The prices are quite reasonable as well. There were also a good number of name brand items in the store too. I had a few items to sell as well and received a decent offer amount which I used toward my purchase. I look forward to visiting the location again.

Good quality and reasonable prices. I live out of state but I visit this store whenever I visit my…read morefamily. The brands sold there are familiar ones too.

Sized my watch in about 5 minutes as a walk in for $27…read more Definitely check them out if you're in Frisco and need a watch sized

We had some simple repairs and battery replacements in a number of watches and found them to be…read morefair priced and very fast. We'll be back!

Super friendly and great price! I went to get a quote for sizing a silver and diamond band down…read more They only charged $60 for mine, when the Fast Fix store in Stonebriar Mall wanted $200. They also fixed a couple the bends in my rings for free. I recommend them and will use them again. :)

This place is so great - I'm visiting from out of town and needed a new gifted watch sized and…read moreAngie could not have been sweeter, faster, or more patient when we had to adjust it a few times to get it just right. And even better... it was free!! They also had gorgeous jewelry and vintage designer watches in their cases that I'll definitely be back to take another look at when I'm back in Dallas again. 10/10 experience!

I have now purchased two pre-made rings but had the gold changed and am in the process of having…read moretwo custom rings done. I HAVE NEVER HAD A BETTER EXPERIENCE WITH ANY JEWELER EVER. They don't pressure you, they let you think about it and if showing real interest in products they follow up. They all mew my name the second time I came in a year later. Z and Dave are my go two guys but I believe it is safe to say everyone there is just as great. One last thing. Stones/metals/materials in general is not something you pick up in a day. These guys know there stuff and it can be overwhelming but my appraisals from Marquis Jewelers have always been spot on when compared with other appraisals.

Worked with Arham several times and he has always been incredible. I feel like it's really hard to…read morefind trustworthy people in this industry and Aham is the most honest person I've come across and he deals with the upmost integrity. I always am willing to wait until he is free as often times he is quite busy as he has eared a loyal customer base. I will continue to come back to him for years to come.