Worked with Arham several times and he has always been incredible. I feel like it's really hard to find trustworthy people in this industry and Aham is the most honest person I've come across and he deals with the upmost integrity. I always am willing to wait until he is free as often times he is quite busy as he has eared a loyal customer base. I will continue to come back to him for years to come. read more

Marquise Jewelers - Jewelry Near Me - Frisco, Texas

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We had an amazing experience yesterday trying to find the perfect wedding ring for my fiancé with Arham the sale representative at Marquise Jewelers. He was highly knowledgeable and patient and walked us through different options to consider. I highly recommend this store if you are trying to find the perfect ring for you partner. read more

Marquise Jewelers - Jewelry Near Me - Frisco, Texas

Al was very friendly and helpful with our purchase. My girlfriend and I were shopping for a ring. A topaz pear shape gem caught our attention. He didn't pressure us into making a purchase. My girlfriend looked a couple more rings and Al was very dedicated to us, making sure our questions were answered. We even briefly talked about an upcoming trip, and he recommended some places to visit. Top notch service. Working with Al made this whole experience so much easier and because of that, we ended our search and purchased from him. Thank you Al! read more

Came in with my fiancé to get new rings and Fred and Zee were extremely helpful. After checking almost every store this was the best option. They gave us exactly what we wanted for under our budget. read more

Have bought stuff from them many times at Grapevine mall. This time came to their shop in stonebriar mall and Arham gave us a very good deal for 5 year anniversary gift (ring). Highly recommend them, ask for Arham read more

I have now purchased two pre-made rings but had the gold changed and am in the process of having two custom rings done. I HAVE NEVER HAD A BETTER EXPERIENCE WITH ANY JEWELER EVER. They don't pressure you, they let you think about it and if showing real interest in products they follow up. They all mew my name the second time I came in a year later. Z and Dave are my go two guys but I believe it is safe to say everyone there is just as great. One last thing. Stones/metals/materials in general is not something you pick up in a day. These guys know there stuff and it can be overwhelming but my appraisals from Marquis Jewelers have always been spot on when compared with other appraisals. read more

MUST READ!!! TLDR; almost got sold fake precious stones (synthetic sapphires), please make sure you get an appraisal and or documentation when purchasing your jewelry from them; have proof you got exactly what you paid for!!!!! if you bought any diamonds/stones without documentation, go get it tested to make sure its what you paid for! My fiance and sister went to the Marquise jewelry shop at Stonebriar mall on friday 3/11/2022, they were helped by a jeweler named Arham. he was very helpful and friendly according to my fiance, he helped her design a sapphire engagement ring and they worked out all the details (the picture attached the specifications written by Arham on his personal card) including prices. ** initially we were getting: lab created AAA 3 carats blue Sapphire 14k yellow gold accent diamonds around the stone (the numbers are ring design #s) for $3,000  on Saturday i came along with my fiance to look at the design as well as checkout more jewelery places around the area. i got a lower price for the same exact ring at the store across from them (diamond gallery) my fiance really liked the jeweler (Arham) customer service so we went back the Marquise and told them about the price difference from the other store. Erham asked his manager and they were able to price match the other place **after Saturday's visit at the Marquis we got almost the same specifications and a new price: lab created AAA 3 carats blue Sapphire *18k yellow gold (the only difference) accent diamonds around the stone for $2150 i told them my fiance and I will talk more and let them our decision . fastforward to Thursday 3/17/2022. i call Arham and tell him to go ahead and order the ring and i would pay for to it thru the phone. we talked on the phone throughout the day 3 different times while he wrote a receipt and waited for his manager's final approval.  ***here is where it gets really SHADY!, during the first 2 phone calls that day we went thru the ring's specifications and he read it and it matched what was on the card (i had the card out so i can follow along) on the last phone call AFTER his manager approved the sale, he went thru the specifications much quicker and everything matched our previous 2 phone calls and the 2 in store visits EXCEPT HE SAID SYNTHETIC BLUE SAPPHIRES instead of the AAA lab grown sapphire we agreed on. he said synthetic ONLY AFTER i asked for an appraisal document listing what i have paid for!!! -i asked him what was the difference because he had never referred to them up to this point as synthetic. -he tells me "let me ask my manager" (i was very suspicious because as a jeweler he should've known the difference between them, plus on friday he explained to my girlfriend and sister the difference between natural, lab grown, and synthetic (stating that synthetic is not even real stones so she shouldn't buy it loool) -he comes back after asking the manager and says the synthetic one is closer to what a perfect sapphire should look like (i kid you not he said that!), and it has a "better sparkle" according to him. - i asked him so which one is more expensive and whats the price difference - he said the lab grown is waaay more expensive and the price difference is $1400!!! - i confronted him about lying and trying to deceive me by waiting until the last moment to say synthetic, AND NEVER ONCE MENTIONING in our 2 previous in store visits or 2 phone conversations that it would not be lab grown but instead synthetic as the reason they were able to price match. -Erham gave an excuse saying it was a miscommunication with his manager (which i dont believe) he proceeded to say "if he wanted to rip me off he would've never said synthetic at the last phone call and I would've never known the difference after the ring was made" WOW!!!! just WOW. i couldn't believe he would say something that. -I ended the conversation after they refused to correct the issue or own up to their "mistake". DO NOT TRUST THESE GUYS!!!! if you shop there get documentation to keep them honest! read more

Marquise Jewelers - business card - Jewelry Near Me - Frisco, Texas

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After going to countless jewelry stores, I finally found the perfect set of earrings at Marquise Jewelers! If you go, make sure Ash helps you! He was so patient, polite, and sincere in helping me find the perfect set of earrings for my moms birthday. He even saved me some money! read more

Came across this Jewelry store at the mall. I have been searching for Men style rings for awhile now and could not honestly find anything worth awhile. But when I walked in I was greeted by Zee and Dave they showed me their entire mens collection of rings and helped me get sized up for the right fit and instead of walking away with one ring I got three because they were that great quality and the customer service was EXCELLENT I would recommend this place to anyone looking for any type of jewelry. Also these boxes they give you have LED lights like I have not seen that anywhere else. read more

Marquise Jewelers - Mens Rings - Jewelry Near Me - Frisco, Texas

Marquise has the best selection and the best pricing in the metroplex! Go see Ray and his team. You won't be sorry!

Finally! After searching endlessly for a perfect replacement engagement ring, Arham helped us find it with a custom unique ring that checked off all my boxes. Not only did he go above and beyond to help us find the perfect ring, he was a joy to work with. Couldn't be happier! read more

Ray was amazing !! Took his time with my boyfriend and I to look at engagement rings was very professional and helpful answered all our concerns and questions and took his time with us trying on different shapes and sizes can't wait for our rings to come in!! read more

My husband and I come all the time for our jewelry!! They are awesome and always on point. Timely and great customer service! Please ask for Jay and Angel!! read more

Dave was amazing. We originally stopped at a different store for my ring and they told me they couldn't get it in my size. After speaking with Dave, we ordered my ring and upgraded my wife's ring. He was professional, caring, and took the time to find the perfect ring for both of us. We will be back to see him and Marquise jewelers. read more

Amazing prices, they helped me get financing too so it wasn't too bad. Good product and customer service!

Customer service is on par! They were patient and answered questions so we could be sure it was the best choice for us! I would recommend them for your Jewelry purchases. read more

I was just taking a walk and thought to browse but i ended up buying a full diamond set Rick was my host today and he was so helpful read more

Marquise Jewelers - Jewelry Near Me - Frisco, Texas

Still my number 1 stop to go for jewelry. So grateful for the entire staff. Always kind and professional. My most recent visit I worked with Ray who was fantastic! Extremely patient with me and my son as we looked at piece after piece. Their selection is great! These guys are my go to spot for jewelry/great service that can't be beat and I highly recommend that you go check them out!! read more

Came to Marquise Jewelers in Frisco Texas at Stonebriar mall and met Rick and Ray last year who were very helpful and took care of me every time I needed anything! If you are in the Frisco or Plano area and looking for jewelry come see these guys and they will make you a customer for life read more

I take back anything positive I have ever said about this place. I have purchased multiple products here and referred multiple people who have made purchases with these guys. Bought a Franco necklace from these guys 5 weeks ago and it is literally falling apart! Spent over 1000 dollars for a necklace to just come apart and Ray told me "thats just normal wear and tear"!!! Really? A necklace I take off before bed and am super gentle with and after 5 weeks it's normal to fall apart not buying it one bit!!! They told me I'm welcome to upgrade and buy sometime double the price which Essentially is just me giving them more money.... Had plans to buy multiple pieces of jewelry in the future and will not be doing so and will make sure I tell all of the people I told to shop here to not come back. Horrible customer service for a repeat customer very disappointing. read more

Ray knows his stuff! He knows what's better for me than I do. And gets everything right the first time. He really puts in the time and effort to get to know his customers and makes sure you leave fully satisfied. Highly recommend Marquise Jewelers for all of your watch/jewelry needs! read more

Took three items in for repair. The personnel at the store are so accommodating and helpful. I went there based on the pleasant man who answered the phone when I called for information. Was not disappointed. Highly recommend. read more

Good product, but terrible communication and customer service. They lie all the time when your product is ready for pick up. Long story short, I don't recommend spending thousands of dollars here. Their system is super old and nobody knows what they're doing. Good thing we got their insurance or warranty. They broke our ring. read more

Oscar has blessed me and my husband with a beautiful wedding bands! So grateful for such a sweet gentleman to help make out jewelry purchase complete! He was willing to work with us and was super patient! Not like some other sales representatives sometimes! Thanks Oscar! You're the best! read more

Seems they'll literally tell you anything to get the sale and then once it's done they ghost you for anything you need follow up on. I was told they'd handle merging two jewelry loan accounts together (both opened when I purchased with them) last December, and they never did it. I've tried contacting them multiple times, texting the salesperson and calling the store, regarding this but every time have not gotten a response from them. read more

Definitely one of the best Jewelers we encountered during our search! We've gone to several spots looking for the rings that perfectly fit our personality. Their associates are on point and we never felt pressured to buy anything. In fact we came back a few weeks later to buy the rings we looked at and they picked back up as if we had only been gone for 5 minutes! Great prices - EXCELLENT service and just all around fun people read more

My fiancée and I just stopped by while we were in the mall one weekday just to look at wedding rings. The plan was just to see if they had anything that remotely caught our eyes. See, we had been here before, about 6 months prior, and even though we didn't see anything at that time, the service we got was wonderful-so we decided to look again. Turns out my fiancée ended up finding exactly what she was looking for and I was somewhat on the fence about a piece that I saw. We were initially greeted by two great gentlemen named Rick and Oscar. Rick offered us bottled water and showed us a couple pieces. After a little while Rick brought another gentleman, by the name of Ray, over to talk with us as well and we ended up mostly talking with him. Ray is very knowledgeable about the different pieces and very good at his trade. Ray took the time to talk with me to find out exactly what I was looking for in a ring, in order to help better guide him with what pieces to show me, in-store and online. Ray was really patient and took the time to talk with me about pros & cons to what I was describing, which ultimately helped me with making my decision. So, what was supposed to be a quick look, turned into a good hour or so. Ray had offered us an incredible deal on both rings and he even said that he would honor it until we came back, on the day of our choosing. Although, we didn't buy that day, we certainly left with the thought that we had just found "our rings"(this had been an ongoing thing for the past year- not being able to find what we were looking for). Oh, and by the way, NOT ONE TIME DID WE FEEL FORCED INTO MAKING A DECISION!!! We ended up going back that weekend and sealing the deal, partly because of the outstanding service that we got that day and continue to get anytime we go back...and we do go back. Let me also make a point of saying that my fiancée had "an issue" with one of the baguettes in the ring she wanted-she just didn't like the way it looked. Ray immediately, without hesitation, stated that they would replace it then...and they did, TWICE!!! Yes, she still had "an issue" after they replaced it the first time... but Ray made it happen, until she was happy...and she is VERY HAPPY!!! Even though it was replaced, Ray said he would be happy to do it again if there were anymore issues. In closing I'd like to say that in our, forever, search for the "perfect rings", we, of course, went into a lot of stores and dealt with a number of people. The customer service that you get at Marquise Jewelers is unmatched and top-notch!!! You matter to them and the genuinely care about your interests and happiness. It doesn't just stop at one purchase either.. they take care of you forever-like family. It's one thing to find what you're looking for at a store, but when you find people who care as well, that's priceless and unfortunately rare these days. Bottom line is a HIGHLY RECOMMEND Marquise Jewelers - The Diamond Boutique for any and all of your jewelry needs, whether it's for a special day or just because. read more

Great place for quality diamonds and knowledgeable and friendly service. Honestly we stumbled upon the store, but left a happy and repeat customer. read more

Fantastic store and sales people who really worked with in our budget to help us find the perfect wedding bands.

I normally don't get service good enough to want to leave a review but OH MY GOSH! Let me just say that the employees at Marquise Jewelers are absolutely amazing! They show you what you're looking for without making you feel like you're just another sale. They remember me by name and always ask about the family. I came in and was looking for a very specific type of ring and chain, they went above and beyond to help me find the jewelry of my dreams. They brought in jewelry within an hour for me to look at and they're absolutely beautiful! They also gave me an AMAZING financing option! I was given 60 months to pay off my jewelry INTEREST FREE! I know that I wouldn't be able to find that anywhere else! It doesnt just feel like I found my permanent jeweler but it feels like I've found an extension to my family. If you're in the market for ANY jewelry I HIGHLY recommend coming by and seeing the team at Marquise Jewelers! read more

The best customer service. Highly recommend Ray more than made up for the bad experience at Zales!!!! This is where you need to come for you next gorgeous jewelry pieces. #mothersdaygifts read more

This was the first time I had been in this store. They were friendly and helped us like any other store. They had reasonable prices and I decided I wanted a necklace there. When I left I decided I didn't really love it on me and wanted to return it the next day. No one said anything or notified me that ALL PURCHASES ARE FINAL! It's not posted anywhere other than the receipt that was given to us at the very bottom (in small print of course). They refused to do anything other than exchange it out and I didn't want anything other than my money back at this point. Will never shop there again. If you have to refuse returns and sell all of your pieces for final sale then there is something seriously wrong with your business and you sure don't stand behind your jewelry. read more

The service that we got today was amazing! We had shopped at every other store in Frisco and nothing even came close to selection and pricing these guys had....go ask for Ray read more

These people are scammers!!! Please do not buy anything from them! They are overpriced and they don't give you the quality you supposedly pay for. They also don't offer refunds and now I'm stuck with a ring that I can't get rid off! I paid nearly $12,000 for a ring that was appraised at $6,500! I had also called them and tried to address it and never heard back. They beg for these reviews and tell you they are giving you the best quality and price which is complete crap! They are preying on people and they lie and deceive us into buying those horrible rings! The reason I'm writing this is because they had the nerve to send me a text about some $100 gift card to shop with them again like I have any intention of doing business with them again. It's funny how they can send me a text about some crappy deal but they couldn't get back to me when I wanted my money back or at least some partial refund based on the appraisal of the ring! read more

Oscar was amazing! He was patient, nice, and so very sweet! Got my new ring and I couldn't be happier! Nicole was super sweet as well and make my checkout process super easy! Thanks Marquise Jewelers! read more

My fiancé and I visited several jewelers together in search of ideas for my perfect engagement/wedding ring. We chose Marquise Jewelers not only because I absolutely fell in love with one of their unique rings, but because Fred provided a dreamy experience while shopping for the ring. We had already visited several stores before (and one after), so I had an idea of what I wanted when beginning our experience with Marquise, but Fred encouraged me to "play around a bit" with styles and ideas so my fiancé and I were certain when choosing the ring we were choosing a piece we'd both love for a lifetime. He didn't interject his opinion or try to lead us into what he thought we wanted, he let us explore and tell him what we wanted, and what we didn't. Having shopped a few other well-known jewelers I expected a much different, less than meaningful experience. (One of the other jewelers I just knew I'd land on because they are the only location locally that carry a designer I'd been following for years, but when arriving there it felt more like a cattle call than a wedding ring shopping experience... like I was just another customer coming in and they knew it'd be an easy sell because I requested to see a specific designer.) The experiences at other jewelers was so different from the experience I had at Marquise that we knew without a doubt we wanted to work with Marquise. Fred made our experience a memory we'll cherish forever. read more

Arham was VERY helpful. He worked extremely hard to get us exactly what we were looking for. The diamond studs I ended up getting looked better than any of the other stores around and the price was also reasonable! read more

We walked in and Oscar helped us all the way through. He is the sweetest gentleman we've ever met! Awesome experience! Will definitely come back for more things read more

Oscar was such a sweetheart!!! He was super quick and super helpful!!! I will definitely come me here again! Not only did he help me find the perfect gift for my fiancé but he gave me some background to what i was buying!!! read more