I've seen David's Bridal reviewed as the McDonalds of dress shops. After visiting, I might even say its the Arby's of dress shops. Blehhh The staff was super friendly, but the person who helped me did not pay attention to what I said I liked or didn't like. I tried on a lace dress because I was trying to be open but then decided that I didn't like lace. She continued to bring lace dresses to me. The quality of the dresses was notably cheap. The dresses they give you to try on should be tossed, or at least cleaned. Half of them were dirty with make up and torn in places. Its hard to get excited about a dress when it looks like 50 brides squeezed themselves in it. No thanks... read more

Holy gross and terrible shopping experience batman!!!!! NEVER AGAIN!!!!!! I came here the day before I did my real shopping to try on gowns and get a sense of shapes and silhouettes. I should never have bothered. First of all, the store is dirty and gross; almost apologetic in nature. We were pushed in the back in a little private area, which was nice I suppose. My "consultant", if you can even call her that, was an idiot. If she had even had a hot minute of experience in retail before working here, I'd be shocked. She talked over me, didn't listen, and brought me the opposite of what I asked for. NOTHING worked. I think she gave up about 6 dresses in. She had no idea what alterations would do to the dress (or how they'd do them). She mislabeled silhouettes, didn't know fabrics (although everybody at DB is made of shitty cheap fabrics so who cares). I kind of wanted to punch her and run out screaming at the same time. Obviously, nothing was purchased there. She kept saying, "oh YAY!!!" as she took me out of the final heinous dress, and then asked when I wanted to come back. Ummm, how about never ever ever?!? If you're in a position to not buy a dress here, run. Run far far away. Don't even get your bridesmaids dressed here (my sister tried those ok and they were equally horrific). If anyone working at DB reads this, perhaps you need to take a very close look at your staff and how ridiculous they are. And then clean house. Or at least tell them to pretend that they know what they are talking about. I'd rather get married in my pajamas or my old prom dress than shop at this store. read more

I was at brunch when one of my engaged best friends announced to us that she hadnt shopped for a wedding dress yet with only a few more months until her big day. *gasp* ladies, step away from the eggs benedict & mimosas, we're headed to David's Bridal!! We didnt have an appointment so we figured we'd at least look. Even though it was a Saturday afternoon in the springtime, the store was pretty empty and the salespeople were more than willing and able to accomodate us. An hour later my bestie was beaming with pride and beauty in her newly found wedding gown. It was a great day! Thanks David's Bridal. Only 4 stars because the store looks rundown and in need of a makeover. You wouldnt believe there were beautiful gowns inside. read more

They don't even deserve one star. Worst experience ever we made an appointment got there on time Sat around for 15 mins till they finally got to us to tell us we only have 90 mins so we can only try on 5 dresses. Then 1/2 hr and 3 dresses later they told us no more. That they were getting ready to close. Wtf? And on top of that the "assistant" kept getting us dressed in the wrong size. Most of the dresses were damaged and stained and they sell them like that off the rack.... So much for making it an unforgettable experience .... Next read more

The service is awesome, second time there, my stylist Marisa F. She is Fabulous ,and amazing from the beginning to the end, really happy oh how she guide me t right direction, and honestly, I am in love with her service, She exceed my expectations, I absolutely recommend David Bridal, Yonkers and ask for Marisa F, she is everything you expected from a stylist Out of Madison Ave, read more

Horrible experience. I came to the store just to get a basic idea of what I want, and what would suit my shape. Wrong answer! I made an appointment and was told I would at least have 90 minutes to look at dresses and possibly try them on. The sales consultant Sabrina did not help at all. Her only concern was if I was looking to purchase a dress that day. Once I told her I was just looking I was basically on my own and told I could only try on 5 gowns. She kept bringing me gowns to small for me to try on or even get a leg into. After trying on 3 dresses she came to me and said they were closing so I would not be able to try anything on. As well as try to make another appointment. My appointment lasted all of 30 minutes. It seekers as though she did not want to be bothered at all. Not to mention the store was a complete and utter mess. One of my bridesmaids came with me to try on dresses as well and she put us in the same dressing room together. Basically we were helping one another get in and out of gowns. A complete mess with dresses from previous customers in the dressing room thrown all over the place. A waster of time do not even bother. I refuse to waste time here. The dresses are dirty and are in poor condition, and I was told that you can purchase from the rack. Never again. read more

I had the most amazing experience with Marisa Facciponti! She's absolutely outstanding. She helped me find the most amazing dress and recommended all the best accessories. I had no idea what I wanted and she found the dress that most flattered my figure. We had a destination wedding and she found bridesmaid dresses for all of my 8 bridesmaids and a dress for my mom. She is truly my bridal fairy godmother and I'm so lucky that she ended up being my wedding stylist. Thank you Marisa! read more

Ok I've planned my wedding in 15 month, loved loved loved David's bridal a great help, my hall Astoria world manor would not recommend it for the amount of money we spent service was not good, food was hotel food and oh a hair in the food so don't have your reception there. read more

David's Bridal - Steven and Sharon wedding - Bridal Near Me - Yonkers, New York

DONT GO HERE! I've been here a few times in the past and service was good, but I went there today and the staff made made my experience terrible. So bad I just had to get out of there because they ruined my mood ( Side Note: While i was there 3 different groups walked in and right back walked out cause no one helped them. They asked a question and the person just never came back with an answer.) I had an appointment booked for bridesmaids dresses and the lady who was "helping us" set us up in a room and she disappeared. She didn't help us find any dresses, didn't ask me any questions about the style I liked to help me pick out a dress, didn't help me zip up my dress, she just stood there watching me struggle, and then disappeared for the next hour (we left the store and STILL didn't see her.) Did she go on lunch or go home?!? We don't know cause she didn't say anything. A little communication wouldve been nice. She didn't even leave us with another team memberMind you, the store was empty, other than 1 other couple who were already being helped‍ so what was the Houdini trick for. Then, this other staff member takes a chair that had my phone on it, and moved it while telling this random man to "sit here", (ON MY PHONE!) and walks away. I know for a fact that she saw it there too because she looked right at, and when she moved the chair the phone slid around on the seat making a loud rolling sound. Like she couldn't of asked who's phone is this or took the other empty seat that next to me for the man to sit in. Little shit like that just pissed me off. If you don't heed my warning then hopefully your experience will be better cause I don't think I'm ever going back here. Amelia's Bridal on further down was way better. read more

Joanna at Yonkers was amazing! She selected all these wonderful dresses and found me one I didnt even think to try on. And THAT WAS THE DRESS I LOVED HER HONESTY. Where she could have just said yes that looks great to every dress i tried. She gave me honest opinions. I cannot wait to walk down the aisle in MY WONDERFUL DRESS read more

This 5-Star rating is due ENTIRELY to Marisa Facciponti, who made my experience at David's Bridal on August 18th singularly enjoyable. I had first arrived for my morning appointment, but from the get-go I felt quite frustrated with the service I initially received. After all, I had created an account online and saved all the dresses I was interested in. Despite access to iPads, however, the woman assigned to me simply gestured at the dresses on the rack and said, "well, here are our dresses." I was surprised, because I didn't make an appointment weeks in advance just to sift through clothing racks. I explained to her that I had favorited styles with David's Bridal online, and she left me to try and sign in (no store WiFi) on my own. Eventually someone did come with an iPad when they realized what I was trying to do, all while the employee that was supposed to be helping me watched from afar... Needless to say, I was unhappy from the start. Then my friend arrived and insisted on having Marisa help us - she had helped my friend when she came wedding dress shopping, and my friend remembered the excellent customer service. Marisa was amazing! She was fun and upbeat, and she made me feel at ease. She found dresses I was interested in, and also dresses I would have never thought to look at, let alone try on. She gave great insight on what styles worked best on me, and really took the time to hear about my wedding ideas and stylistic interests. If not for Marisa Facciponti, I would have walked out of David's Bridal within the half hour and never looked back. Because of Marisa, however, I stayed, and I am now planning on buying a particular dress on the website (it's only available on the website, otherwise I would have bought it right then). Thank you, Marisa, for stellar customer service and a top tier work ethic -- David's Bridal is LUCKY to have you! read more

Marisa Facciponti is my bridal consultant and is TOP NOTCH. I very honest with Marisa and expressed to her that I had some anxiety ; not because I was getting a wedding dress, but just in general by my nature, I'm an anxious person and that I had some sensory issues. Marisa was very accommodating and saw to my special needs. She treated me none the last like she would any other regular customer and she understood that I have an invisible disability. MF was very kind and patient and to be honest with you ,very loving and nurturing. Her calm professional demeanor brought peace to me. Marisa,identified immediately when I was having a panic attack and was able to assist me and help me very calmly without judging me. There aren't enough words to describe my satisfaction with Marisa as our bridal consultant. She's also been amazing with my bridesmaids. Every company should have a Marisa. I am so thankful that David's Bridal has Marisa, because she goes above and beyond her "bridal duties". Actually, to be further honest, my child locked my car keys in my car the day I was dress shipping. I live Upstate over an hour away and it was going to be impossible to go upstate to get a key it has been an absolute pleasure having Marisa as our consultant. And I honestly can't articulate enough just how special she is in recognizing peoples needs. Marysa, out of the kindness and love of her heart ,offered her services for roadside assistance and she paid for my key to get out of the car. She absolutely would not take the money for it and really is a God send of an Angel. Marisa is also a leader and was fabulous helping me put my foot down where needed butbdis so ,so tastefully, genently and professionally. This is a 10 review, however yelp only allows 5. read more

Update.: David's Bridal gives a military discount only if the bride purchases dresses or anything on her card. Needless to say had the bride known that we could have saved 10% on the 1,000.00 dollars on 5 dresses. No one told us about this discount. I happen to notice the very small cardboard sitting on the counter, a week later when we went to back to pick up the dresses that came in from their warehouse. Smh LADIES MY ADVICE!! ASK QUESTIONS!!!!!!!!! Weddings are very costly and every penny that one can save is important. read more

The 2 stars is just for the lovely woman who was at the front desk when I got there. She was very sweet and helpful. However, my stylist gets a 0. I went there with my maid of honor and one of my bridesmaids to get their dresses. The stylist got the dresses I wanted.After an hour of back and forth we finally picked the 2 we were going with. We then went through the task of picking colors that went well with our wedding colors. When we went to the front to make purchases, My maid of honor made brought her dress. When it came time for my bridesmaids, I'm told that actually the dress that we spent over an hour picking and sorting out the details for actually isn't available in the color I was previously told was available. When I was clearly upset for obvious reasons, the stylist got an attitude with me as if this was my fault. This is bad customer service. read more

I'm probably the worst bride ever. At least unconventional. I just don't care about the dress. I don't care to go to a bunch of places to try stuff on. I don't think I'm going to have some "say yes to the dress" moment where I completely and utterly fall in love with my dress. I just want something I'm comfortable in, I look decent in and cheap. Do I have the money to send? Yes, but that's not the point. Let's face it, I'm going to wear it once, for maybe 8 hours, I don't really care to spent the money on the dress when I can spend that money on something else. Like another vacation. Who doesn't love vacation?? Fast forward to thursday, my mom and I had to go to White Plains and I asked her if she wanted to come dress shopping with me, and of course she said yes. We walked in, was congratulated on my upcoming nuptials and handed a bridal goody bag (sweet!) and handed off to the capable hands of Micaiah. Micaiah, we couldn't have asked for a better person to help us. She was super nice, super friendly and super patient. She listened to my likes and dislikes and paid attention to my mother's opinion... and we're both very opinionated people. She gave us her full attention and didn't make me feel rushed through the appointment, and uncomfortable in any of the dresses. Micaiah also made my mom, who hates shopping, enjoy the experience. Unfortunately, we did not purchase the dress that day. We were planning on going to another store or two before making the final decision. However, there was a sale online and I purchased my dress a day or two later. I hope that Micaiah still gets the commission though, because she 100% deserves it! read more

ASK FOR MARISSA FACCIPONTI!!!! I was not very sure what type of dress I wanted. Marissa spent 2 hours with me. Pulling dresses and accessories. She had me try on the same dress twice - advising I come back to it because she wanted me to be sure I was in love with it. Marissa was right and I ended up buying a different dress. Marissa was just so professional, kind, and made the experience truly special for myself and my family. read more

I had to get some outfits here for a wedding I am going to. I'm only a guest as opposed to in the bridal party or whatever, and I was hoping to get all my outfits in one place. Mission accomplished! Well, 3 out of 4 outfits, at least. I had a very good experience with Marisa. She was patient, accommodating, and took into account what I did and didn't like when suggesting dresses for me to try on. With her help, I found several dresses that I really love and felt good about myself in. Because of Marisa, this shopping trip was pretty stress-free, with no dressing room breakdowns or fights with my mom hahah. It didn't take hours and hours, and she made it easy to find pretty, flattering outfits. Ask for her if you go to David's Bridal in Yonkers! I think there are ways to make appointments with specific people, and she is very good at her job. read more

I cannot express how much I love my wedding dress!! Everyone at David's Bridal Yonkers were wonderful to work with. From my first consultation with Joann, who was so sweet and patience with me. To the best asset that they have, Angela the head of the alterations department. She is truly a gem. Angela was such a pleasure to work with she is so friendly, she was like a family friend by my second visit. Her skills are amazing and it shows with the expertise of the 50+ years that she has. She knows her stuff, with out a doubt. She assured me when I was nervous about my dress. Which by the way was not the one I first choose. But I absolutely love and felt beautiful in. My now husband was wowed when he saw me! Future Brides, if you have Angela handling your dress and taking care of you, it's one less thing to worry about on your special day. read more

David's Bridal - Love my dress!! - Bridal Near Me - Yonkers, New York

I had the pleasure of having JoAnna help me find a maid of honor dress for my best friend's wedding. I showed her a few pictures and she began pulling dresses she thought I would like. She continuously checked up on me to see if the styles needed to be changed or if I had something else in mind. After my appointment JoAnna was available by email for any questions. She helped me choose the perfect dress and I cannot wait for it to come in! Go see JoAnna for any of your bridal needs!!!! read more

So if you're looking to say yes to the dress run to this location ! And do yourself a favor and DEMAND JOANNA!! THIS young lady is a she hulk with the skills of a true professional! I'm a plus size 40 + bride to be and A tuff sell for anything! Joanna fitted,lifted and tucked me into every gown like I was a size 2! And by the way I hate weddings! Joanna changed that really quick and marched forward selecting my dream dress.I didn't even have a clue what I was looking for,but obviously Joanna did! Compared to other brides who were not happy with the consultant they were given,I was blessed with Joanna! And a soon to be bride next to me attempted to steal my Joanna away from me,Sorry lady no deal!! Very nice staff,very clean store ,lots of selection for the plus size bride to be and most of all they have Joanna! Thank you Joanna and Davids bridal for making my day so enjoyable! read more

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Very unorganized, we booked a time slot months in advance for a bridal party of 10 and they gave us one woman to help up who did not help us at all. They told one of the plus sized girls who was with us that they don't have anything in her size. They didn't help us with any dresses we had to get our own and figure it out ourselves and they messed up like 30 times, seemed like they didn't care for us and we heard them talk about us in private. Please go somewhere else read more

I was extremely happy with my service here! I had a wonderful woman her name is Tracie. If you can go to her she was so very sweet, kind, helpful, and really professional. She helped me find my perfect wedding dress and veil. She worked well with my family. She was so patient, I didn't feel rushed or pressured to buy any dress. Thank you again Tracie! And David's bridal! They were all amazing and so professional! I found my dress on January 22,2017 read more

I dragged my girlfriend in to David's Bridal because I had to try on two bridesmaid's dresses and I needed her opinion on which one looked best. Now you don't know my girlfriend but trying on these dresses was a task she was certainly dreading and she made a point to complain the entire drive over to the store. We were helped by Jessica who was absolutely wonderful!!!! She made the entire experience enjoyable - even my girlfriend left happy (which is not an easy task given the circumstances). I felt like I could really trust Jessica - she gave me her honest opinion about the dresses and I really valued her input. This is my third time being a bridesmaid and I can absolutely say this was the best experience I have had shopping for dresses and it was all because of Jessica. read more

Marisa Facciponti!!! What can we say!? She is the best ever!!!! We were having a hard time finding a prom dress for my daughter... we looked everywhere! Finally we remembered that David's bridal has evening dresses. When we came in we were met by a very efficient young lady in the front who assigned Marisa to our little mob! She new exactly what would look nice on my baby girl and when we were done I was almost in tears! My Jade looked so beautiful in her prom dress! Thanks to Marisa who tirelessly filled the fitting room with different styles for her body type until at last she found the one!!! Please ask for Marisa when going to David's bridal! She will make sure you find your dress!!! read more

I was pleasantly surprised by my experience here. I bought a dress in March for my May wedding. The dress I bought after trying all of my other options was the one the consultant picked! She said "just to humor me, try this on" and she was spot on! In addition, the alterations staff did a (mostly) great job dealing with me through my sudden morph into Bridezilla when I realized my dress didn't fit after I gained a few pounds. The final dress fitting was great, and I appreciate the effort they went to to make sure I was happy. read more

I have worked with Joanna from Davids bridal in Yonkers twice for two of my brides. She hand styles every last detail. everything is completely bespoke. She puts in maximum effort and the results couldn't be better. If you're looking for a cheerful and patient stylist seriously look no further. read more

Ask for JoAnna! I got my dream wedding dress here last year. She was extremely patient, knowledgeable, and very professional! She knew my body type and pulled all the right dresses for me to try on. I went back for my bridesmaids dresses there too. Overall I had a VIP experience with JoAnna! My friend went to Kleinfeld for her wedding dress, but honestly you'll get a better experience shopping at this David's Bridal with JoAnna! read more

After my daughter had purchased a wedding gown elsewhere with a "all sales are final" rule, she was miserable. She realized she hadnt seen herself in enough dresses and enough styles to feel sure that she had chosen the best dress for herself. I took a very sad stressed bride into davids bridal in yonkers and met one of the best people I have ever encountered. Marisa Facciponti was an actual guardian angel for my daughter. She listened. She sympathized. And then she let her experience every dress style she thought would suit my daughters vision and style. She was not pushy. She was not rushing us. She was everything we needed that day. My daughter is now much more at ease and so happy. I can never thank this woman enough. It was a miracle. I had already bought my M.O.B dress at Davids. I will be sending my sister and my mom next to Marisa. I highly recommend that anyone looking for a special occasion or wedding dress should make an appointment with Marisa Facciponti. read more

My experience at this David's Bridal started off not so great. It was 10 bridesmaids and a bride all trying on dresses. Initially we had a consultant, however, she wasn't much help therefore leaving the responsibility of the BM's running back and forth looking for dresses to try on. Within the next hour we received another consultant who started to help us but soon dissolved as well. From the 2 hours we were there, we had 3 consultants which ultimately wasn't any help either. As we exercised our frustration of not having sufficient consultant(s), DELORAS, who also was running the front desk and helping customers, went out her way to help us. DELORAS went above and beyond to satisfy not only the 10 BM's but the bride as well. She was very patient in making sure everyone had the right size, dress, and style. She even helped with zipping and fixing up the dress on us. I would definitely recommend DELORAS for not only a raise, but a consultant. Now the store was ok, they didn't have all the sizes, color, or styles that we requested for the BM dresses. This was my first time at a bridal store so I don't know if that is normal and again it was 10 of us! read more

My niece visited this store on Monday and had the WORST experience anyone could ever imagine having when buying a wedding dress. Long story short - once the sales associate, Margarita, knew how much my niece's budget was for the dress she showed her to a rack and had her fend for herself. What made the experience even worse was the fact that none of the other associates even bothered to ask if she needed help. They did however ALL stare at her as she tried on a few dresses and looked at veils. DO YOU REALIZE HOW UNCOMFORTABLE THIS MADE MY NIECE FEEL? She was so embarrassed she left the store without making a purchase. I am going to contact the corporate office and suggest they invest in customer service training for every single person that works in this store. An ethics and morals class wouldn't be a bad idea either. Ellice J. - please don't reply with the standard verbiage you send everyone who writes a negative review. I'm sure you "are shocked to hear of this experience". If you really care, please contact me directly. Your corporate office has my contact information. read more

Everyone was very nice to us and I found a perfect dress for me in less that 2 hours, Taylor was very helpful and pleasant. I got a lot of compliments and congratulations. Dress is a bit pricey plus alterations, ended up being almost 1700, but def worth it. They give you enough time and you get the whole podium to yourself! We had fun, took pictures, and tried on at least 6 dresses. read more

I went to the Central Avenue location today looking for a bridesmaid dress for my sisters wedding in July. Marisa F was right there to help me after I had selected a few dresses that I liked. She got me into a dressing room right away and helped me with sizing when a dress didn't fit. All while helping multiple other clients. She helped me find a dress that I fell in love with as well going above and beyond when the color and size I needed didn't seem to be in stock. She called the corporate office and got everything handled in minutes! I don't know what I would have done without her! Thanks for making me feel beautiful on my sisters special day! read more

I LOVED the experience I had at this David's Bridal!! JoAnna was amazing in helping choose my wedding gown. She was so patient, honest and attentive in helping me choose, called my mother on FaceTime for me, charged my phone... everything! I made a last minute appointment and walked in an hour early to browse and she and the rest of the staff were all awesome in helping me choose. I'd gone to another location and picked a dress that I didn't really like, and JoAnna understood the level of help I needed. I can't wait to go back to pick my dress up. Thank you so much JoAnna and staff from the bottom of my heart. read more

David's Bridal - Bridal Near Me - Yonkers, New York

Everyone was so helpful from the moment I stepped into DB. JoAnna was the one who worked with me to find my bridal dress and style. She has an amazing eye for detail and found designs I did not know even suited my body type. She found dresses and accessories that took my bridal look to the next level. She is so patient and receptive to feedback and comments. She didn't pressure me in any way and I felt so comfortable working with her. JoAnna is a great stylist and I highly recommend her to anyone who walks into DB. read more

I cant say enough about my experience at David Bridal in Yonkers. I walked in 3 days before my wedding day, and every person in the store as well as alterations got right on it. Second marriage for me but it felt like my first. The girls made me feel so special they brought me tears of joy. I rate the day 5 stars all around. I will never forget the memory! Also they have a great selection of gowns and accessories! read more

Firstly, I was feeling incredibly nervous about my dress shopping experience as everyone knows the dress is such a big part of your big day!! This was my second time looking in a Davids Bridal, the first time was disappointing and the woman "helping" wasn't actually very helpful - this was not the Yonkers store. When I walked in to the Yonkers Davids bridal, I was greeted immediately. Tracey was allocated to assist me... Tracey is a total amazing gem!!!!! She straight away made me feel at ease and comfortable and formed a friendly and helpful relationship right away! Tracey helped immensely from start to finish and insisted on making our appointment fun and enjoyable! She picked out a bunch of gorgeous dresses based on what my preferences were and I ended up choosing and buying one she had picked out for me. Tracey makes the effort to get to know you and to make you feel comfortable and ensure you get the most out of your experience! She shows she cares and will pick something gorgeous out to fit your style and personality! I can't rate her high enough! She was fabulous and I suggest when making appointments to ask for her :) read more

Customer service was dissapointing.. they put pressure on me to buy a dress and on top of that, lied to me! Said they can't see what other Davids Bridal shop's have in stock and that other stores dont carry as many dresses as they do. LIED just so I can buy a dress from them... so glad I didnt! read more

My bridal consultant was PHENOMENAL!! It was my first experience dress shopping and thanks to Marisa Facciponti for making every moment special! I bought I dress that I love and never want to take off! She was patient and knowledge about all the styles in stock. Would change anything about my experience! read more

Had my friends try on and order bridesmaid dresses at David's. When they arrived they looked cheap and see through! When I called customer service and asked for a manager they told me no one was available. The woman who picked up the phone was so unprofessional and combative on the phone, when I was explaining what I though of the dresses and what I was seeing she immediately spoke back over me with an disagreeing reply. The best was when I voiced my concern that the dresses were see through and she replied "well is the wedding at night?" like that would solve the situation. STAY CLEAR OF THIS PLACE!!!! read more

First of all, I specifically choose this location because I wanted a better experience outside of the HECTIC City. I made two appointments: 1. My Bridal Party 2. The Bride (myself). My experience was horrible. It was a Thursday morning, the store seemed empty. First we got a attendant that was new, unmotivated and not helpful. My bridesmaids got impatient and had to look for dresses all by themselves. We were left alone most of the time, and I was doing most of the pinning and fixing the girls up. My Bridal party was very dissatisfied to the point they wanted to leave and not purchase anything from there. They ended-up selecting a dress all by themselves since they knew I would be disappointed if I left empty handed that day. Next, it was my turn. The manager stepped-up to the plate and was determined to figure out what I wanted;here they were a little more hands-on and helpful. After 5 dresses, they finally found 1 that I really loved and I said "Yes." All and all if I could do it all again, I WOULD DEFINITELY NOT COME TO THIS STORE. Even when we were working on the purchases, they didn't give me anything tangible that I could take home as confirmation of our orders. I had to call them over the phone to confirm all the details I had heard 2 days before -- It was a hassle just to get someone to explain things over the phone. The good news is I didn't let these little mishaps steer me away from the goal of leaving this place with something we were all happy with -- glad I can finally cross two more items off my "To Do List." read more