Customer service was dissapointing.. they put pressure on me to buy a dress and on top of that, lied to me! Said they can't see what other Davids Bridal shop's have in stock and that other stores dont carry as many dresses as they do. LIED just so I can buy a dress from them... so glad I didnt! read more

Had my friends try on and order bridesmaid dresses at David's. When they arrived they looked cheap and see through! When I called customer service and asked for a manager they told me no one was available. The woman who picked up the phone was so unprofessional and combative on the phone, when I was explaining what I though of the dresses and what I was seeing she immediately spoke back over me with an disagreeing reply. The best was when I voiced my concern that the dresses were see through and she replied "well is the wedding at night?" like that would solve the situation. STAY CLEAR OF THIS PLACE!!!! read more

I went wirh my mother and her cousin to get a exchange my orignal dress. I needed a new dress becuase after i found the first dress last october i found out two weeks later i was pregnant and that really change my plans for my wedding. Now im doing a simple intimate wedding. So i need a dress to fit me and the occasion. Lol I alreayd had my precious baby girl but still want something simple for a wedding and durring the summer, so a big puffy dress was not going to be "the one" Joanna was my stylist, and she was excellent. Joanna did everything to help my find a dress i love and felt comfortable in. She did not rush, complain, mind you the store was closing and the dress needed to be ordered from another store due. Joanna was very kind and provided great costumer services and she was patient. Thank you so much Joanna for making my experience at davids bridal a great one. :) read more

This place is the absolute WORST. Go to any other David's bridal! I went with my bridal party to try on dresses at opening time on a Sunday. The young lady who were supposed to be working with us were completely unprofessional and made us feel like we were burdening her. Sorry, but it is your job to help us find dresses! And without loud sighs or rolling of the eyes. There were so many moments when our lady was missing when we needed her assistance the most. When we asked questions, her responses were sarcastic and belittling. I am not usually the type of person who complains, but I have never experienced such poor customer service. After the shopping experience, measurements were taken and we left the shop. A few days later, each of the ladies called Yonkers Davids Bridal to order their dresses. Two of the members of the party were not in the system and measurements were lost. One dress was shipped to my house (the bride) but no one from the store informed my bridesmaid. So my bridesmaid went to the shop to pick up the dress. After waiting an hour, she was informed that something was wrong with the dress and they had to send it back. Still NO ONE CALLED! When the dress arrived on my doorstep, I was confused. A few weeks after the dress arrived, another email confirmed that a second dress was sent to the bridal shop. The lady on the phone was laughing about the fact that two dresses had been ordered. Disorganized and unprofessional are he two words to describe Yonkers Davids Bridal. Go to Danbury, go anywhere else!! read more

I had a wonderful experience at David's Bridal on two different occasions. Both times we had appointments with Sue DiBuono who made our experiences memorable. The first time was when my daughter found her dream dress with Sue's help -- she said YES to the dress. She was nervous but was put at ease with Sue's attention to her style preferences. A few weeks later I was so happy to find the perfect dress for me. I did not want a "typical" mother of the bride dress. I also had my mind made up on the color as well. After I tried on one or two dresses, she found me the dress that was made for me. I recommend David's Bridal for your wedding plans. You will be so happy with the service and with the beautiful dresses at reasonable prices. read more

This was my second trip to davids bridal trying to find the perfect bridesmaid dress .. and I must say joAnna is absolutely amazing .. she was patient and very very helpful.. she worked with all five of my girls and then again a second time with two of them..she has made this process so much easier.. she even went online to find color schemes for me .. my bridesmaids and I loved working with her and would recommend her to everyone ... thanks joAnna for being absolutely great at what you do read more

Angela in alterations was so fantastic with my mother-in-law - super patient, funny, and encouraging! There was a mix up in the dress that arrived versus the one we ordered... she grabbed the manager and helped us find a quick solution. I haven't seen the alteration yet, but she was a pleasure to work with! She also helped us find a quick fix to a second dress that was fitting just a tad too tight - she's a problem solver and a great asset to the David's Bridal team! read more

I definitely should have read the reviews before going there. You only get married once( well supposed to) so I wouldn't be returning here anyway, however, for anyone else I would not recommend. I had my alterations done here and boy was it not what I expected. Never mind that I paid $240 for alterations, they didn't get it right the first time. And I was not happy the second time. There was string coming out my dress, the back was missing the piece that holds the dress together, and part of my dress was uneven. For all the money you pay they should get it right the first time. Oh yeah, I also called to change the date to pick up my dress B/C there was a bad storm coming in on that Friday I was suppose to pick it up. Ummm, yeah they gave me a hard time had to speak to the manager, she agreed but told me I would have to wait b/c there soooo busy on Saturdays. I get there Saturday about 1:30, there's only one bride in there. Realllyyy???? Pricey $200 for a tiara read more

If I could give 0 stars I would. My 1st time shopping with David's bridal and certainly the last. Brought my future mother in law to find her dress here. The stylist had a very carefree attitude the entire time was not very attentive, every question you asked her reply was "I don't know". Nonetheless we found a dress my MIL liked. The size she tried on though fit well, as per the stylist a size smaller would be best. They did not have that specific smaller size to try on so we trusted her judgement. When the dress arrived, they didn't even call us to let us know the dress arrived, we happened to call and found out, lo and behold the dress had arrived 3 days previous. My MIL went to get the dress, and the WRONG size was ordered, yet the stylist lied to her manager that she did in fact order a smaller size, when in actuality she ordered the larger size. Bc of this stylist lie, when the tailor came to see my MIL and noticed the dress was too big she said she needs a size smaller. So my MIL tried on a size smaller ( now really 2 sizes smaller from the original tried on size), had some reservations about the dress being a little too tight, but trusted the stylist once again unfortunately that its because shes trying on a liggter color( gold), that everything shows, so when her true color( navy) arrives it wont be as bad. The manager was not interested in helping until My MIL called customer service, to which they told her to return to store, and they will call store and tell them to order the right size. 2 sizes smaller ended up being ordered because my MIL was so flustered at that point and didn't go with her instinct and listened to the stylist advice who is supposed to be a "professional". Originally before calling customer service, the stylist and manager claimed a new dress wouldn't arrive until April 26th bc the dress is "made to order". After customer service call, it was somehow determined that a dress was in Manhattan location that could be shipped, couldn't they have looked this up themselves? OF COURSE NOT BECAUSE THEY COULD CARE LESS ABOUT HELPING ANYONE. When looking online, the dress is available in ALL sizes with standard shipping arrival within a week, so how could this be if it's made to order? We were never even offered express shipping by paying extra, yet online for express shipping you can get the dress in 2-4 days. The offices are closed today because of snow storm, but we will be calling customer service back to just cancel the entire order. My MIL really likes the dress, so we will order a new one online than taking the dress that's at the Manhattan branch where people possibly tried the dress on. If it wasn't such a nice dress and we weren't pressed for time, I wouldn't give this place any of my business. That employee should be fired. Planning a wedding is already such a stressful experience and you guys added even more unnecessary stress. You all should be ashamed of yourselves. David bridal should shut your store down because you give a bad rap to the entire company if you're allowed to continue business. read more

Would not give any star if i had the option. My daughter and I ordered 3 prom dresses online as we were not sure how each was going to look on her. We decided to return 2 and we went to the store on Central Avenue in Yonkers(I believe the exact day was 4/21/22.).We discussed with the cashier that the 3 rd dress we really like, but even though size 2, looked big on my daughter.We asked if we should return the 3 rd dress also and place another order online.The cashier advised that she would reorder the dress from the store with the hope that the received item would come from a different storage and would fit better.We were told that if not properly fitting we would be able to do a return 7 days from the date we did the pick up and my daughter tried the dress on.So the dress arrived at the store in May and did not fit any different.We wanted to return it and were told that we couldnt.The policy of the store was: if we ordered through the store we can only do a return whithin 7 days of placing the order.But we never received the dress in order to try and decide if we want to keep it until 2-3 weeks later.We could not cancel the order before we hadreceived and tried it.I spoke with multiple customer service representatives which were of no help.Then we went again to the store and were waiting on line.One of the managers,i believe her name was Nancy,was speaking with a potential client.I heard her saying"You can place a store order and normally you can return within 7 days but we can work out something for you,dont worry."When my turn came i explained my situation and Nacy stated that we can not make a return or get a store credit.We could only make an exchange for the amount of the dress cost.I confronted Nancy and said i just heard you, and whish i recorded you, saying to the previous customer that exceptions can be made and returns can be done out of the 7 day window.Our situation was complicated and we needed help.Manager appeared discombabulated ad tried to cover up the fact her previous customer discussion was heard and blubbered the situation there was different.But in fact it was not.She very clearly stated the policy states 7 day return only for store orders but she was going to make an exception and work with the customer bypassing the policy.Unfortunately we were promised the same and when we tried to complete our return no one worked with us.Never will I do business with this store again.Will post this review to any possible platform so everyone is aware of what would happen to them when tricked into making a purchase from this store. read more

My name is Tracey and I just started at David's this weekend coming from a high end bridal salon. I personally cannot understand why a bride would go anywhere else but David's. The prices are incredible these look like $3,000 gowns. I urge you to please stop in and try us first. I guarantee you will not be disappointed. I personally would love to give you the best bridal experience there is. Tracey Yonkers location. read more

Maybe they don't expect brides to come back, so they really don't care... Last month, I made an appointment at David's to shop around for a wedding dress. To be honest, I wasn't planning to buy a dress right away. I was planning to shop around. However, I did find a beautiful dress, so I bought it. My salesperson was very helpful and gave me some dresses that I picked from the book. She even recommended some dresses and pulled them for me which I really did appreciate. Anyway, two weeks passed and my dress arrives. It was supposed to arrive in about a month but I got an email to inform me to stop by the store and pick it up early. When I got there, no one wanted to help me. The lady in the front try to ask someone to help me and the girl said that she had to go on lunch and rolled her eyes. Fine! You have to eat! We all do, BUT DON'T ROLL YOUR FFFFF EYES AT A BRIDE!!!! Anyway, she got someone to help me. That person dropped off the dress in the fitting room for me and said "I will be right back. I'm going to get you a garment bag." Well, I NEVER saw her again or my expected garment bag after that. I even walked around the whole store looking for her and didn't find her and my friend had to help me slip on the dress. Thank God I went to try on my dress early because it didn't fit. The sample that I tried on in the store two weeks ago was a size 4 but had a corset back, so the sales person assumed that I needed the next size up which was a 6! Anyway, it was a mistake and I'm glad I caught it early. So they reordered the dress in a size 8. Two weeks later, I got the email again, so I stop by the store AGAIN! Now instead of ordering me a new size 8, they bring me a used, dirty near the pits, lipstick stained dress. I work in retail, so I know that they transferred this from another David's. So, to make a long story short, I requested them politely to give me a new dress, so now I have to wait AGAIN! When I got home, I found my same exact dress online sold as a sample for half the price that I paid!!! So they were trying to give me a used dirty dress for full price that they transferred from another store!!! I didn't accept it and no bride should do it either! So I got my refund. Just beware of this store. I understand wedding dress shopping is new to most of you, but you should definitely get good customer service before the sale and after the sale. You should also get a brand new dress if you are paying for a brand new dress! They should at least inform you that they will be giving you a used dress! Trust me, I am no where close to being a bridezilla, but when you make an important, once in a lifetime purchase, whether it's a $99 dress or $5,000 dress, you should be happy at the end. Beware ladies and good luck. read more

JoAnna is the jewel in the crown of Davids Bridal. I took my daughter there to find the wedding dress of her dreams and thanks to JoAnna, she found it! JoAnna made us all feel comfortable and connected with my daughter immediately. She is an excellent listener and knew exactly what dresses to pull. She has a great knowledge of the store's inventory and is all about the customer experience. We had a lot of fun and the appointment flew by. I hope David's Bridal appreciates what an asset JoAnna is to their team. It's only a matter of time until Kleinfelds comes knocking on her door! read more

On Feb 3rd, I went to look for a wedding dress for my destination wedding at David's Bridal on Central Ave Yonkers. Marissa F was my stylist. She was helpful. I showed her different things I saw on the site as I was sure what type of dress I wanted. She listened and pick out great selections, but the last dress was the dress I fell in love with. It was in my budget and absolutely beautiful. She gave me the full picture with the veil and head piece. I purchased my dress and left the store satisfied. Marissa was able to leave an imprint on my heart by helping find my perfect wedding dress to make my special day glorious. When going to David's Bridal, ask for Marissa F, she's the best to help you say YES TO THE DRESS!!!!!!!!! read more

Bridal hell meets La - not a great combo. It took forever to get service, but one we did our helper was great in finding choices for us in all of our sizes. She was very friendly, but this place was more crowded than the Bronx Zoo, and the animals there were scarier. read more

Horrible customer service, rude employees and a disgusting store. What you pay for is what you get.

This rating and review is based solely on my experience with Joanna. So let me say all that is positive before I leave some constructive criticism. Joanna is a doll. She greeted me warmly as soon as she was assigned to me. She took her time, talked for a few minutes to find out what I wanted, gave me time to thumb through their catalog, and even entertained my rambunctious toddler every so often so I could stare at myself indecisively in the mirror. I went in wanting a short, lacy, casual, inexpensive wedding dress. I had a very narrow mind-set of what I wanted, but Joanna insisted I try on more dresses. I'm so glad she did. And she made the experience so pleasant, I actually picked out a few more to try. She went and retrieved each and every one, no problem. Also, honesty - everything does not look great on every one and Joanna let me know what she did and did not like about the way the dresses looked on me. Anywho, I walked away with an elegant gorgeous dress that made me look 3 sizes smaller. This lady knows her stuff and now my wedding is more special because of it. Plus I didn't have to run around to a bunch of stores, which is great, because I HATE shopping. So, THANK YOU, Joanna. The rest of the staff in the back were very complimentary, as well, but I can't speak to how attentive they were to their clients. I did end up having to help one of their customers out of a dress she was trying on (yikes). That being said (and I hate to throw in a jab after dealing with such a pleasant sales associate), that store needs to re-train and/or replace the people who greet you and process you at the door. I use the term "greet" loosely, as I was ignored for quite a few minutes, standing stupidly at the front of the store, before the girl standing at the podium begrudgingly rolled her eyes over to me and asked me if I had an appointment. She actually seemed annoyed that another young lady had to remind her to acknowledge me. Yes, the other young lady at the front, who said "hi" to me walked away, and walked back to speak to podium girl, but never asked me herself what I was doing standing there. Ugh. Whatever. JOANNA, YOU ROCK! read more

I had my 3rd bridal appointment yesterday at davids bridal (1st one at this location) and my consultant was Joanna. Joanna was amazing! She was very patient and sweet. She made great suggestions and was extremely helpful. She also helped me make up my mind on the dress I wanted, I think she kind of knew before I did. I got my dress yesterday and am super excited to walk down the aisle. When I go back to pick up my dress I will be making an appointment with Joanna again. read more

This review is only for my experience w/ consultant JoAnna. She made my experience at DB great. I came into the store not having an idea of what I wanted and walked out with a dress. She was very patient, kind and had a great sense of humor. She was able to be honest in what looked good w/ my body and made me think out of the box. If you make an appt for DB please make it w/ JoAnna she will not disappoint. read more

I was really nervous about finding a dress and i must say Marisa made me feel at home as soon as I walked through the door. She was amazing and very helpful. I really took up a lot of her time and she was so patient. She was honest and i appreciate her making this experience the best. Thank you marisa your customer service is exceptional and i thank you for making everything easier for me! read more

Service was fantastic, everyone was attentive, even though we ran into the store before closing - Bonnie, Jenna, Joanna, Vicky were all very helpful even though Marisa Facciponti personally attended to my daughter. She was extremely kind, friendly, and professional. I would definitely recommend asking for her! read more

I don't usually write reviews, but I saw how poor this David's Bridal's reviews were and I had to say something. I had a fantastic experience. Bianca was my consultant and she was super helpful. Never once did I feel rushed or pressured into buying anything. The selection was massive and they had a range of sample sizes to try on. Loved, LOVED my experience here. read more

My sister (the bride) and I just got home from what I can honestly say was a remarkable FIRST time wedding gown shopping experience and we walked out with a beautiful dress thanks to JOANNA, one of the lovely women who works there. JOANNA was an absolute pleasure. Her bedside manner was wonderful! She was encouraging enough without being pushy and I just got the feeling that she truly wanted to make this experience special for my sister. My sister and I felt lucky she was our host for the night! JOANNA, we loved your expertise and professionalism. Keep up the great work! We will be in touch to purchase more pieces (headpiece, bridesmaid dresses, etc) and to follow up on alterations for sure!!!! Xoxoxxooxoxooxo read more

I went to this David's Bridal a few months ago and had an appt with JoAnna. She was pretty sweet and patient. She had an AMAZING foresight into what your style and taste is with just a few questions. She really did a great job at selecting dresses that fit my style and taste. Although I decided to not gwt a dress, she didn't force or pressure me to buy something I wasn't 100% sure of and that was very appreciated. I definitely would recommend her to any future bride. read more

A hot mess. I have an appointment to try on a bridesmaid dress. Nobody really wanted to help me and then the chick who decides to help was helping 3 other people at the same time. I told her the dress # and she left me on my own. The dress didn't fit and they didn't have any other sizes in the store so she found a similar dress. I figured out my size and waited 15 minutes for her to return to assist with the info for the bride. She never returned..... Eventually I got dress and left. This place has changed so much since I was a bride 7 years ago. Too bad it's the closest one. I rather travel to Jersey read more

My friend is getting married at the end of the year and after visiting this location twice, I appreciate how warm and helpful the staff is. They are very patient and catered to our needs. She found her wedding gown and the brides maid dresses are beautiful! They asked that you make an appointment in order to ensure they provide you with the attention needed to find the dress of your dreams. Getting married? This is the place for you. read more

Upon our second visit , Johanna M. Tamarazzo made my daughters dreams come true for her Sweet 16. You know how teens can be...indecisive.....well we went to pick up my daughters preordered dress on Mother's Day . When she tried it on there was the face. You know ,the teen angst face..not happy face. Along comes Johanna and suggest she try on the dress in the gown version. Just what my wife was thinking! lol and behold ,when she tried on the gown my daughters eyes lit up,the face you want to see everyone wants their little girl happy. But how can you exchange a pre- ordered dress for a gown and would we get it in time???? NO WORRIES! Johanna came through . My wife said it was the best Mother's Day gift she ever received. Needless to say on her Sweet 16, everyone said she looked classic and timeless, a real princess. Thank you to the staff @ Davids . A recommend to anyone who needs special occasion dresses. read more

David's Bridal - Thanks Joanna for making my daughters sweet 16 dress a dream come true. - Bridal Near Me - Yonkers, New York

I am an event planner. When I have to do fashion for a wedding, a prom, or any event, I always recommend the attendee go here first. The people are usually so helpful in fitting designs on women. You can make an appointment, or you can just walk in and try on fashions. The employees are very accommodating. read more

This is a horrible store. You would think that a company that helps plan weddings would give you a more soothing, stress-free experience. The customer service is awful! And the more I think about it, I feel like the consultants help you based on the way you look and how much you are willing to spend. The consultants get commission so if they think you won't spend much, they don't pay attention to you. read more

This was my very first stop when looking for wedding dresses.I am writing this review for Jessica, who help me so much. She was so attentive and gave me answers to question I was to nervous to ask. I was very happy that she was the person who help me, She raised the bar on how you should feel and be treated while looking for THE DRESS! read more

My overall experience was good, but the place was very, very crowded and messy -probably, because of so many people in there. It was an appointment during weekened, so I would recommend going there during week, when it is less crowded. At the begining of my appointment i felt like I am interupting the staff and some consultants were a bit rude. My consultant, Marisa, turned out to be lovely and friendly and was very helpful. I eventually did not buy my dress here as it was my first appointment, but I recommend Marisa as your consultant! read more

This was my first experience wedding dress shopping and it was perfect, Cynthia was amazing she knew exactly what I wanted and what would make me look and feel beautiful. I found my dream dress the third dress I tried on! It was everything I wanted and in my price point, I would definitely recommend this place especially for my plus size ladies they have a beautiful selection for us. read more

I can't express how happy I am with Sidney and all her help . I had a small mishap and Sidney made sure she fixed it so no bridezilla action would happen. I finally found the dress of my dreams thanks to Carmen who was running around making sure I was ok . Cynthia who had so much patience finding me the perfect veil . Thank you all so much read more

I went to David's Bridal today to try on wedding dresses and was very unsure of what to expect after reading the reviews. I have to say I was very pleasantly surprised. My bridal consultant Bianca was extremely well informed. I explained what I was looking for and she had me look through a book of dresses and mark ones I was interested. She then pulled those dresses as well as a few others she thought I would be interested in and helped me try them on. Throughout my entire experience I felt I was in great hands. Bianca clearly listened to my comments about the gowns I tried on and helped me to narrow down my options, until I settled on the perfect gown, it happened to be the first one she had me try on and I think she knew all along it was right but was so patient with me and let me try on dresses until I felt ready to make a decision. Overall I could not be happier with Bianca and my experience at David's Bridal. read more

I had a great experience. I went with my mom and grandma. They had an excellent time. They were having so much fun picking out dresses they wanted me to try on. I didn't want to rain on their parade so I just let them run with it. It gave me so much joy to see them having so much fun with the whole thing. The customer service is as good as it gets. By the time I was done, I felt like the salesperson was my best friend and we were having a trying-on-dresses party. Like seriously, I wanted to get her number, make a lunch date, and possibly even invite her to my wedding...but only because she was so friendly and fun and upbeat! Great salesperson!!! The only thing I didn't like was how crowded it was but that's just because I'm a more introverted person and can't think straight when there are that many people around me. It made making a decision about anything sort of difficult. That being said, if you're the type of person who doesn't mind a crowd, go here!!! Otherwise, take a day off work and go here during the week, lol. read more

Our group went to this location twice and had vastly different experiences. The first time we were led to a room and barely helped at all. We picked out all the wedding dresses ourselves and helped the bride into them. We had no guidance and the store wasn't busy at all. There was maybe one other group of two. I can't even recall the name of the woman that "helped" us because I saw her maybe twice the entire time. The second trip we were lucky enough to meet the saving grace of the store, Marisa. She was beyond helpful! She was with us every step of the way. She listened to all of our dress concerns and opinions and knew just what to pull for the bride to try on. She stayed within our budget and knew what would look great. It is obvious she is very knowledgable about her job and she does it so well. She always knew just what to add to the dress or why the dress wasn't working. I would HIGHLY recommend trying to get an appointment with Marisa if you want a smooth consultation. Because of her we found a gorgeous dress and belt and couldn't be happier. We're making sure to come back when she's working to get the bridesmaid dresses too! read more

My mother got here wedding dress David'a Bridal at Central Ave, Yonkers to renew her vows for her 30th wedding anniversary. She had the pleasure of working with Angela, the Alterations Manager, and the staff at David's Bridal. Angela helped her choose the right dress and altered the dress to her shape and size. She is wonderful and very talented at alterations. The final result was a gorgeous gown that made the wedding day perfect. Thank you Angela !! read more

I scheduled an appointment 2 months in advanced and the week of called to confirm to try on wedding gowns. I was extremely excited as this was the first time myself and a few members of the wedding party were viewing dresses. Upon arrival, NO ONE was available to help. There were only 2 employees in the store helping others and they were extremely rude. I asked for the dresses and they gave extra large dresses with no clips to really assess how the gowns would fit and at no point came back to check on the process. The selection of available dresses to try on were absolutely horrendous, then the one of the girls suggested a boutique instead of David's Bridal. OMG never again! read more

I was a big nervous going in there, I honestly didn't want a dress or didn't think I would even find a dress at David's Bridal but when I went in JoAnna was there willing to help me out. She was such a sweetheart and patient because I am very picky. She knew what to try on me and asked what I would like to see. She helped me try out the dresses even helped me try on one that I actually loved and she helped me see my self with the veil of my dreams and the dress that I fell in love with. If anyone wants to go and thinks they won't find a dress there, go and try it out but ask for JoAnna. She will definitely help you out. I will be going back when my dress arrives and for my bridesmaids dresses. read more

Took my daughter here for a junior bridesmaid dress and it was hands down the worst experience. HORRIBLE customer service, the store itself was dirty and unorganized. It was the biggest waste of an afternoon. No one there seems to enjoy their job or their lives for that matter. After this horrible experience, I drove an hour out of the way to David's bridal in Danbury and I was in and out in 30 minutes with a dress. I really don't know how the Yonkers David's bridal stays open. read more