Worked with Chris at Davies to replace our broken Bosch dishwasher. He matched the best pricing around, his team was not just on time but an hour early. And, it was next day delivery. Amazing. Perfect delivery, unit was in perfect shape, team called in advance, super professional. Such a great experience. Highly recommend over the big box stores. read more

Davies Appliance - Our new unit doing its first cleaning. Loving it - Appliances Near Me - Redwood City, California

I purchased multiple appliances from Davies Appliances and spent a significant amount of money with this company. Unfortunately, the customer service after the sale was extremely disappointing. I made multiple attempts to contact the company by both phone and email regarding an appliance issue and the delivery of another appliance, but my calls were not returned. The General Manager would not return my calls and eventually responded by email only after our scheduled delivery date had already passed. The delivery process was frustrating. My tenants had to wait through multiple changes to the delivery window. When the appliance finally arrived, the delivery crew refused to install it because their paperwork authorized delivery only. The work order they showed me even stated that the appliance was to be placed in the garage--which is impossible since the property doesn't have a garage. I had already paid the installation fee in advance. I immediately contacted the General Manager, who told me he had instructed the delivery team that installation was included. By that point, however, the crew had already left. The General Manager said he would try to get them to return that day but was unable to reach them. After this experience, combined with the lack of communication and poor follow-through, I decided to cancel the order and request a full refund. I ultimately purchased the appliance from another vendor so my tenant could finally have the appliance they needed. Based on my experience, I cannot recommend Davies Appliances due to the poor communication, delivery issues, and lack of customer service after the sale. It was especially disappointing that these issues were never resolved despite my repeated attempts to work directly with the company's General Manager. read more

After a very bad experience with another appliance store, I called Davie's about needing all new appliances for our flat in SF. Dan came through with all the appliances (fridge, washer/dryer, dishwasher, range, ALL Miele) and had them delivered and installed the following week. Delivery and install was amazing, fast and cheap relative to the other appliance store who quoted several thousand for delivery and a 6 week lead time. Delivery guys went the extra mile and removed a stair railing to get fridge up our stairs and did some cutting and drilling of cabinets to finish install. Thanks to Dan and his team! read more

This is a wonderful local business staffed by extremely knowledgeable people. They provide great support after purchase.

No sales help. Did not care about my business. My guess is they are doing so well, immediate customer service is not a priority. I waited 10 minutes. Told by 3 people someone would help me. Selection is high end. Value not here if I were redecorating my multi-million Bay Area home. Stay away. read more

Davies Appliance - Audi like Jetta 5/6/25 - Appliances Near Me - Redwood City, California

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Stay away from Cory at Davies Appliances. He is very rude and has no respect to customers. Also, extremely poor customer service and zero follow-up on my order. If you plan on purchasing anything from Davies, ask for Dennis Morellis. Looks like he is the only honest & professional sales rep working there. read more

Unbelievable customer service from Jason Lei. He was extremely knowledgable on the various appliance that i ended up purchasing. He also helped me with the delivery and install process with my contractor. Did a complete kitchen overhaul and i couldn't be happier with the final product. Shopped around for weeks, and thankful I found Jason with Davies who also gave me the best pricing. Very fortunate to have worked with him. read more

Davies Appliance - Miele Range - Appliances Near Me - Redwood City, California

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Davies appliance was great! Professional, responsive, always willing to accommodate. A big shout out to Chris Chambers, our salesperson. I highly recommend this business. read more

Davies has high quality appliances at reasonable rates, but their installation service is a total rip off. The initial quoted installation cost isn't cheap, but still doable. But when the tech comes, he "discovers" that a lot of extra "plumbing work" needs to occur. And if you refuse, it might void the warranty. So you might buy a $1000 dishwasher, and the installer extorts $600 for a run of the mill, done in 30 min installation!!! Total rip off and ditch and bait. Clearly Davies is complicit with this and you sign that they are NOT responsible for final installation costs. Home Depot has a more legit installation team. Best to avoid. read more

High quality service! Chris took care of all our appliance needs for a kitchen remodel, making it easy and guiding us to a selection we love. But the service does not stop there. Recently I wanted a second milk carafe for the coffee maker we installed and was unable to order it online. Chris not only got me the carafe, he also went above and beyond to make sure I received it quickly when I was unable to pick it up. read more

**Non-customer review** I am a homeowner remodeling my home in the Santa Cruz area. Davies was recommended to me by a friend of mine who is a homebuilder. I had already worked with at least 4 other outfits before connecting with Cory at Davies. My experience with Cory was noticeably superior compared with others and I found him to be very instructive and flexible. He spent far less time than other salespersons having to look things up because he had a lot of the information top of mind. I ended up going with my local dealer instead, only because my contractor is more familiar with them and I spent a lot of time researching with them. However, that was a mistake and I'm paying the price now. To anyone who asks me for appliance dealer recommendations, I will enthusiastically insist they give Cory a call. read more

I have found Davies Appliance Store to have high quality appliances coupled with good service from their employees. They are very knowledgeable and good to work with especially Dennis the manager. I recommend them without reservation as they are flexible and willing to meet the customers needs. read more

The owner kindly solved the problems - it turns out the manufacturer was responsible for the issues that caused my consternation. I appreciated the work the owner, Chris did to get to the bottom of the issues with the manufacturer and make it right. The manufacturer was responsible for the open box, warranty issue, stating that the appliances were old and the delay with the cook top. read more

After writing this review, Davies Appliance reached out via phone on the issue. They offered an extended warranty on both appliances from 1 to 3 years and sent me a revised invoice indicating the changes. read more

Our interior designer recommended that we reach out to Cory Polk at Davies Appliance. She was absolutely on point to recommend him as he gave us top-notch/5-star customer service that you rarely see these days. He took the time to explain the features of the various brands available and answer our questions to our complete satisfaction in a very relaxed and friendly manner. We felt very comfortable ordering a complete Thermador kitchen package for our remodel and receive a nice rebate/gift with purchase special resulting in an outstanding value. Since we knew our old gas dryer was on its last legs, we added a GE Ultrafast Combo 2-in-1 Washer Dryer to the package at an amazing deal from Cory that also resulted in nice rebate from the Bay Area Regional Energy Network (BayREN) since it is an energy efficient heat pump dryer (no gas and ventless). Also, unlike the old days when you wouldn't want to leave wet laundry in the washing machine overnight, this washer dryer combo is a game changer as we can throw our laundry into the machine before going to sleep and when we wake up, the laundry is not only washed but it is dry...Amazing! Lastly, the coordination for the delivery was superb and our requests were honored quickly and efficiently by Cory (messages and emails resolved quickly within a few hours...even on his days off) that made for a great experience (and loyal customers for life). Simply put, if you need to order any appliances, you absolutely will be pleased to work with Cory and the Davies Appliance team. read more

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After a really bad experience at another well-known appliance store I called Davies Appliance to buy a specific refrigerator for our house. Felicia Marhx, the store director, was absolutely wonderful to deal with. Excellent communications, response time, and care about my order. The crew that delivered and installed our refrigerator was fantastic. They were careful and efficient, and really nice to work with. read more

We had a perfect experience with Davies Appliance and I highly recommend them! We previously purchased a 48" built-in refrigerator at another retailer and had a 5-month saga. Ultimately that retailer was not competent and could not install the fridge, so we had to cancel that order. We then went to Davies and they sourced the same fridge at the same price and had it fully installed in just 3 weeks. The installer, Diversified Installations, was fantastic. They did exactly what was needed on time and with no issues. I only wish I'd come to Davies Appliance first! read more

Davies Appliance - 48" Jenn Air Built-in refrigerator - Appliances Near Me - Redwood City, California

The real test of expertise and excellence is when you have a problem. Steve G. is the definition of PROFESSIONAL. What an absolute pleasure to work with him because you only need to describe your problem in a few words, and Steve, because of his total know-how and experience, can not only understand the problem in no time, but also SOLVE the problem in efficient and low stress way. I wish every transaction could be flawless and simple, but alas, things sometimes get complicated and mistakes happen. This is when you want to be working with STEVE G. and be doing business with DAVIES APPLIANCE. May all your projects be problem-free, but if not, you hope you got your appliances from DAVIES APPLIANCE read more

We bought all our kitchen appliances from Davies Appliances a year ago. We visited a number of different appliance vendors, but no one came close to Davies in helping us to find the right appliance to match our needs and our budget. We have been delighted with the choices that they helped us make - including, in one case, getting a higher end appliance AND, in another case, spending less on a better value appliance as well. Service was prompt and impeccable. Highly recommend! read more

Cory is knowledgeable on all the products. He works to get you the right fit for you. He cares. They have great appliances at very fair prices. They also have relationships with good installers and service people. I've used them for years and years. read more

Davies is simply the worst. They screwed up installation of our refrigerator, freezer, drink cooler, and dishwasher. Please have a look at these photos so you can see how their crack team of installers defaced our new custom cabinets when installing our refrigerator/freezer. They were a nightmare to communicate with regarding these issues and many issues remain unresolved. Buying from Davies was the biggest mistake we made when renovating our kitchen. Stay away. read more

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Davies Appliance consistently delivers 5 star customer service, they are experts on all things appliances and is our main "go to". My parents encouraged us to check out Davies Appliance when we needed a new dishwasher a few years ago. We worked with fabulous Dennis Morelli who guided us on the best replacement and we were so happy with the installation and the Bosch dishwasher! Fast forward five years and we needed a new washing machine. I emailed Dennis and he responded SO fast, provided very specific answers to my questions and set us up with the best new LG WashTower, side vent, installation and takeaway. We were also very happy with the installation company they work with, who were/are clearly experts at what they do. We highly recommend Davies Appliance - they have a wide range of the best brands and competitive prices and really care for their customers. read more

We ordered an installed four Davies Thermador appliances in the summer of 2019. Thermador is a quality manufacturer making appliances that last and Davies is a family-owned community business that cares about their customers right? Wrong. My dishwasher from Davies just crapped out and Thermador can't send anyone to fix it until June 23rd. Our first Thermador oven arrived with a smashed window. Last month the replacement crapped out and I had to spend $300 on a fix. The original microwave we got from Davies never worked properly and thankfully it was under warranty. But then the second one had issues that weren't covered under warranty and we had to pay $200 to get it working again. The Thermador fridge was not installed correctly and the door closing is metal grating on metal. When I called Davies they told me I needed to call the manufacturer. Way to stand by your products guys. Eventually they sent some guy who just cut out my wall to make it fit. It doesn't look good at all, but hey, at least the door closes. When you go into the story you'll be received with apathy and indifference. When I told them "I spent $20,000 on these appliances and they are not working," the response was "well, you could have spent a lot more." I know I can't do much more than a Yelp Review and an FTC complaint. But this is my experience and this is an awful company. read more

Davies Appliance - Appliances Near Me - Redwood City, California

Worked with Davies again with a full suite of appliances for the new home. Cory was fantastic in answering my questions, guiding me to the right series of products and placing the order. Henry and Arnold were superb in handling the delivery and being extra careful and polite. So good to work them all around. Will definitely use them again for my parents remodel later this year! read more

In shopping for new appliances for my kitchen remodel, I stopped in at Davies appliances in Redwood City. I was fortunate to have Cory Polk as my sales person whom assisting me in purchasing a new Wolf Range, speed oven, Sub zero refrigerator and dishwasher After taking the time to talk me thru the pros and cons of each manufacture. unfortunately, the refrigerator was a lemon. Cory took the time to answer all my questions, concerns and guided me with Sub-zero. I am very happy as it was quickly replaced with a brand new one. I highly recommend Cory and Davies Appliances. the customer experience was excellent from start to purchase to installation!!! Love my new kitchen! read more

Davies Appliance - Appliances Near Me - Redwood City, California

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I rarely write reviews, but this business would rate TEN STARS if I could give them that many. I purchased my new kitchen appliances from that high flying appliance company that dominates the bay area. The sales process went smoothly and I think I got a fair price. Unfortunately when they delivered the appliances the microwave drawer was missing. Nobody called me to say it had been backordered until 2 weeks later and then they said I could either wait NINE WEEKS for delivery or accept a different model. The alternate model lacked a couple features I wanted so I started looking for other sources. Much to my chagrin nobody had the model I wanted. Not HD, not Lowes, not Best Buy or Sears, and not our local appliance dealer. Frustrated, I went on line to look for other possible sources, which led me to a company I had never heard of... Davies Appliance in Redwood City. Since I live in Marin I figured it would be a dead end but decided to check prices anyway. If they had a "deal" I figured I could justify running down to the peninsula. Their price was the same as the big guy. Hmmm... Interesting.. Much to my surprise a live person came on line just then to ask if I needed help (at 8:30pm on a Friday). We exchanged pleasantries, he verified inventory and told me they could deliver the microwave on Monday morning. .... And there would be NO CHARGE for delivery. That person was Chris, the fourth generation owner of the store. He could not have been more personable, cordial, helpful or customer service oriented. Characteristics you rarely find these days. During our discussion I learned that Davies Appliance services the entire bay area including Marin and Sonoma and delivers all the way to Tahoe!! I had no idea!! In this day and age, finding a store that really believes in customer service and that cares about customer satisfaction is a rare find, whether you are ordering one appliance or an entire kitchen worth. Thank you Davies Appliance for a fantastic customer experience!! And my microwave arrived on Monday morning as promised. The next time I need appliances you can bet Davies Appliance will be my first ... and my only ... call. read more

Had an appointment with Steve to view new kitchen appliances for a brand new build at my home. Arrived at their showroom on time and found it quite hard to get a word in with any of their employees. All seemed busy or just not interested in helping me, maybe both? I took it upon myself to look around and check out my options. After about 20 minutes without any help, or even a greeting, I interrupted some employees who were conversing among themselves and asked if Steve was available. One of them simply told me something to the effect, "Yea, he's somewhere around here." This person didn't even try to help me find, or introduce me to, him. I felt the lack of interest in my business almost as soon as I walked into this place. After finally meeting Steve, he seemed quite knowledgeable about the high end brands I inquired about, though his demeanor was quite standoffish and arrogant. I felt the sense of hesitation on his part to entertain my inquiries. To top it off, he never even sent me the price quotes for the items I wanted to purchase. Just goes to show, not every business deserves your patronage. I went ahead and finalized a purchase of a suite of Miele appliances at their competitors nearby. Took my business to Atherton Appliance instead, and you should too! read more

Recommended to Davies Appliances from a good friend who had his kitchen remodeled with them and was blown away from the second I stepped foot in there. The owner Chris Chambers was as nice and knowledgeable as can be and help me set up a fool remodel myself. The time they take and chris in particular to make sure all your needs are met is top notch. Real 1st class guy and business. I'd recommend Davies to anyone for their appliance needs read more

Davies has exceeded my expectations! My sister and her husband received pricing from numerous stores and Davies was super competitive and actually lower than the closest competition. But not only were they helpful in store - they are helpful post sale as well. They stand by their product and continue their great service even after they've made the sale! My sister realized they had a damaged dishwasher and within 24 hours Davies had a new one out there and paid for install because of the issue. I can't imagine better service and better a family owned business to support. I was so impressed and will definitely be using them in the future. Thanks Davies! read more

We went here looking to check out some appliances they actually had in the shop, such a rarity these days when literally every damn thing you must order online. These guys carry a huge inventory of stuff on the floor, which we got to get a tactile visceral feel for, and thank god, otherwise I never would have known that no matter how much I loved a specific model of subzero fridge, there was no freaking way I was gonna be able to open that beast of a door, ditto for the Viking and Thermador, and when we got to learn that these insane companies are doing away Wirth the external water and ice dispenser. We got the absolute BEST customer service from Jason Lei, who walked us through the mile dishwasher, Viking, explained the induction ranges, and Thermador stuff. He was endlessly patient and gracious through the more than hour we took going around the store. Love the store and even more, the service we got from Jason. Their parking is free in the lot off of El Camino and prices vary depending on what you get and lead times for everything is also different. read more

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Davies went far out of their way to help me when I was in dire and urgent need of a replacement refrigerator. I needed a particular model to fit a unique installation and they came through in a hurry. They were recommended by the appliance manufacturer based on extensive positive customer feedback as well as store-to-manufacturer experience. I am surprised by and at a loss to explain the recent mixed Yelp reviews that are at such variance from my own experience. I worked with the sales manager who could not have been more helpful. read more

This rating is only for the appliance installer Brian Mahnke recommended by Davies Appliance. Davies Appliances deserves a five-star review. Unfortunately, Yelp does not allow me to leave a second review for Davies. We had a terrible experience with Brian Mahnke. He hooked up the hot and cold lines for our washer incorrectly and as a result, we lost a lot of money on cotton sheets, towels, clothing, etc. He left a big chunk of plastic inside the kitchen sink garbage disposal and we had to deal with ordering a new garbage disposal and correcting the problem. He told us a part of our expensive Miele hood was broken and his solution was to glue it. After he did not show up for weeks to correct the issue we contacted Miele and they sent someone to replace the part for free and completed the installation. Our Miele refrigerator and our Miele Oven's water lines were not hooked up for weeks. He did not show up to finish the job instead of our multiple requests. Our contractor had to hook up the water lines. Our refrigerator and oven were making lots of noise for a very long time. It eventually went away but we are worried that there was an issue with installation. After we contacted Davies to let them know about our experience, my husband was shamed multiple times by Brian for doing so! Unfortunately, we had to pay him in full in advance and we could not collect any money for the damages incurred by his mistakes. read more

Dishwasher has been leaking and been repaired multiple times to no avail. Finally decided to get a new dishwasher Recommended here by coworker. I like that they're not too salesy. I had in mind the model I wanted, and the sales person took me to look at it, knew the specs off hand, knew the prices and gave some factual comparisons between the different models. They use a third party partner to do the delivery and installation. The dishwasher took a little while to come in, but the sales person kept us up to date on the status read more

We love referring our customers to Davies Appliance. We are an plumbing and appliance repair company and Davies is always extremely helpful, knowledgable and professional-- they truly take care of their customers so we never hesitate to refer our customers their way. read more

They are quick and happy to take your $$$$$ but slow to respond to issues IF they respond at all! I am underwhelmed... I should have stuck to CG Appliances in San Carlos or University Appliance in Santa Clara. read more

Steve Gutierrez over at Davies Appliance in Redwood City is so awesome. My wife and I walked into the store and hoping to meet a good salesman to help us, Steve came over and introduced himself and started to educate us what to look for when purchasing appliances, pro and cons. We learn quickly and decided on Wolf/Subzero brand, right the way we put a deposit on range, hood, coffee machine, refrigerator, wine cooler, microwave, steam oven and COVE dishwasher. We just started remodeling at that time and it took almost a year to finish so then Steve can deliver all the goodies. During our home remodeling period, my contractor and I have hundreds of questions through emails with Steve and he was able to answer all our questions and solving multiple problems. I felt so bad that the remodeling job dragged for almost a year and Steve was with us every step of the way. The service of the store and the delivery people are very professional and nice, now my wife have her dream kitchen and I could not accomplish that without Steve Gutierrez gaudiness. We owed to Steve, I am a licensed Real Estate Broker and for sure I will refer all my clients to Steve Gutierrez. read more

Davies Appliance - Appliances Near Me - Redwood City, California

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Brad Oana is amazing! We needed to replace an outdoor grill and Brad came to the rescue. We were not sure if a new grill will fit the area. Brad suggested their installer measure the area before ordering the grill. He answered all my queries readily and diligently whether on the phone or email. Then, he ordered an outdoor grill in April 2022 with a delivery date of 4-6 months. To our pleasant surprise, the grill arrived in mid June! We had a difficult time reaching the installer via phone or text. We asked Brad to help us get on the installer's schedule. Now we have a scheduled appointment with the installer. Brad, thank you for making our transaction seamless. You are an asset to Davies Appliance. We know who to contact if we need additional appliances. Call Brad at Davies! read more

I love Davies Appliance. I am an interior designer and always refer my clients (and friends) to their showroom. Chris Chambers is super knowledgeable, helpful and honest with his suggestions. I personally just went to Davies Appliance to purchase my washer/dryer and I could not be more pleased with how easy the entire process was from start to finish. And a special shout out to the delivery team. They were ontime, friendly and helpful. In closing, I have to say that it is so nice dealing with a company who's entire team wants the best for their customers. This is a huge weight off my shoulders. Appliance purchasing is no small task. Knowing you're dealing with people who have your back -even if something should go sideways, is priceless. read more

Dennis Morelli helped me decide on a closet washer and dryer stacked unit. They had 5 floor models to choose from. He spent time with me explaining the differences, history and operations/installation. I have tried the usual Maytag models but they continue to have constant issues. Moving to a whole different price point with inclusive personal services from Davies Appliance comforted me knowing that this was a no hassle decision for 6 years as I purchased an extended 4 year warranty. Thank you Dennis Morelli @ Davies Appliances in Redwood City! read more

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When we needed new appliances, our neighbor suggested we call Dennis at Davies . Good call!! seamless transaction. read more