It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

Bang up job! Fast…read moreservice with quality work to match! I was in and out in no time! The shirts came out great!

I've always bring my dry cleaning here just because it was convenient, and the prices are good…read more This Cindy L who says she had a bad experience is fishy. She came in from DesPlaines to have a hem done on a prom dress in Skokie? I don't like that. The people here are nice, and it's a real mom and pop organization. I'm going to take a bunch of stuff over there right now!

Would not let me use the dryer without using washers. Problem was home washer worked fine, by…read moredryer broke. Had a bunch of wet clothes, but Ellie's in Morton Grove solved my problem.

This is a much improved laundromat now. All the machines (washers/dryers) function all the time…read more They are serviced regularly by the new owner and kept very clean and tidy. No wait time at all whenever I come down to use it. Very friendly service and easy to use machines.

The prices are bit high, but they did a good job with my uniform alterations. She takes her time…read morewith each customer.

Accommodating, polite, good quality work. Issue is, they told me to be there at 7. My item wasn't…read morestarted yet when I arrived at 7 (closing time). Asked me to come back at 7:30. I showed up at 7:40. They had me sit with no updates until 8:30. I asked if I could pick up in the morning. Oh no, they wanted to finish tonight. Because of this I had to make arrangements for someone to pick up my child and I think we ate dinner at 9:30?...I am fine with more time needed and respect someone else making the effort. It's the lack of communication and disrespect of my time that was beyond frustrating. I was happy to pay for the cleaning service but at that rate should have done myself.

Came here while in Chicago to do a load of laundry. Clean machines, workers constantly picking up…read moretrash and cleaning everywhere. You have to buy a laundry card and then load money onto it. I think a wash was like $6.00 for 2 loads, and it only took like 30 minutes to wash. Dryers were only $.50 for 30 minutes, cheap. Spent $9.00 loaded onto a card, had like $2.00 leftover and gave my card to another customer. Would definitely recommend. Was in and out in about an hour with fresh clothes!

Staying at a hotel in the area that no longer offers on-site machines so had to search for a…read morelaundromat. This was a lucky find as the facility is very clean, lots of machines so no wait, and an attendant on-site. Think the attendant leaves at 6 or 7 pm.

I have been going to this cleaners for the past 20 years. Service is incredible! Amazing customer…read moreservice and they take such a good care of your items. They are honest and trustworthy. I always recommend this place to all my friends and relatives. My clothes always look fresh and well taken care of.

I found this place on Yelp because I wanted a place that did dry cleaning and alterations to alter…read moremy wedding dress. They did not disappoint. My mom couldn't understand why I would drive an hour to get my wedding dress altered but when she saw the quality of the work she was impressed. I wasn't going to get the dress hemmed but thankfully they suggested it. I would have tripped walking down the aisle! I came in two and a half weeks before my wedding that the dress was ready 10 days later without an extra charge.

At a 4 th of July party, I got a big blob of hot fudge on the front of my brand new dress. It was…read morethe first time I wore it, and I thought it was over, this stain would never come out. I did nothing on my own, but I brought it to Urban Cleaners in Skokie. The wonderful manager said she would hand spot it and then dry clean it. I was not optimistic. I just picked it up, and my jaw literally dropped. The dress was perfect. I cannot recommend Urban Cleaners enough. $12 saved me from having to replace my brand new dress.

The people at the desk are always efficient and polite. My cleaning is always done on time and…read morewithout mishap. My only complaint is that I never have any idea what I'm spending. They give me a drop off receipt, but there is no price listed. They send a follow up text politely thanking me for my business, I appreciate it, but again, there is no price listed. I don't know what I owe until after I've paid for it by automatic debit to the credit card I have on file when I pick up my order. It doesn't seem like it would be that hard to include it, since it's all very tech forward.

Ahh the parking here is awful there is no good way to enter. Your option is to turn left into the…read moreparking lot that is if you can do it right after a street signal light which is impossible on busy days as cars are always blocking access drive OR you can turn left on the signal light and enter the parking lot via an alley but that is wrong way according to the parking arrows. The parking lot itself has about 10 spots of which 5 are used by the dry cleaning delivery vans. Park along the vans and you are blocking others and the access drive. I have no where to park. Yes I like my dry-cleaning little on the pricey side but worth the organic solvent. I get enough reward stars to keep me coming back. Can we just get more parking. I wonder how does delivery work, how many items do you need to have and how you pay/get reward cards if you get delivery?

This place is awesome!! They are always friendly, and do an amazing job! They have been always been…read moreable to take out any stain I bring them. I also really like that they use more organic cleaning supplies and not the harsh chemicals that other places use. You can even bring the hangers from your dry cleaners and they will reuse or recycle them!! As an added perk they have a Keurig machine so you can help yourself to some coffee. And they give you stamps on a points card to use towards your later payments.