This review is for Lori Mata. May 21/2026…read moreAM. Glasses. Lori goes above and beyond for each patient looking for lenses and frames. Lori makes sure the glasses fit correctly, the lenses center is correct. Lori is kind, knowledgeable, caring young lady. I cannot thank Lori enough for everything she assisted me with. I highly recommend asking for Lori and or Naomi. You are in excellent hands at this KP Otomitry / Optometrist. Plenty of shaded parking, handicap parking right in front. * Please be aware of rattlesnakes.

This is such a good Kaiser facility…read more Much smaller than the gigantic hospitals I am used to visiting, quiet, clean, and well-maintained. This morning, I made a 2:15 p.m. appointment for my 17-year-old daughter to see a doctor. Due to heavy traffic on the Pomona freeway, we arrived forty minutes late for the appointment. The check-in employee at the front counter (a Hispanic male) advised me that my being late should not be a problem; however, it was up to the doctor. This employee walked to the rear of the clinic and personally spoke to the doctor or other staff members regarding my tardiness. With seven minutes, this gentleman walked back to his workstation, where I also remained waiting for a response, and he advised that my daughter was good to go. The doctor was going to see my daughter. It was my fault for arriving late, and the fact that this gentleman left his workstation and spoke on my behalf is TRULY appreciated. As always, my daughter received the best medical care available. I am a fan of this facility and each of the awesome staff members assigned to this location.

If you're looking for an urgent care that truly cares about its patients, this is the place to go…read more The entire staff is kind, professional, and always does everything they can to get patients the care they need as quickly as possible. I especially want to recognize Dr. Andrew. I've been seeing him for a couple of years now, and he has never once disappointed me. He is knowledgeable, compassionate, and has a way of making you feel comfortable and genuinely heard. That kind of care is hard to find these days. I highly recommend this urgent care to anyone who needs quality medical attention. I actually drive from Mid-City Los Angeles just to come here, and I think that says everything. When you're willing to drive over an hour because you trust the doctors and staff, you know you've found a place that's truly exceptional.

I unfortunately had to take a trip to urgent care this morning for an abscess. I searched for which…read moreones accept my insurance and found this one fairly close to home. I arrived a few minutes after they opened so I was the first one there. The person at the front desk was very friendly and polite. I got called back right away and saw Dr. Paul (didn't catch last name). He was very patient with me, and had great bedside manner. In the room was also a female nursing assistant, who was also very kind and patient. Based on my experience today I'd recommend this urgent care if you are in the Brea area.

I don't usually leave reviews, but I really wanted to for this visit. Everything moved quickly from…read morethe moment I walked in, which meant a lot because I was panicking. My throat was swelling, I could barely speak, and it was becoming difficult to breathe normally. I didn't catch the name of the woman at the front desk who checked me in and gave me my injection, and I'm sorry for that. She stayed calm, explained everything clearly, and treated me with genuine kindness when I was scared. Dr. Amrit Dillon came in quickly, took my condition seriously, and after the injection he came back more than once to check my swelling and make sure I was improving. That extra attention really gave me peace of mind. Everyone I interacted with was kind and professional. What may have been routine care for them meant a great deal to me as a patient experiencing these symptoms for the first time. Thank you all for taking such good care of me.

I had a nice experience on this urgent care when I went there last December for the first time, I…read morehad a bad flu and the Dr. was very nice and listens, very accommodating. I was able to be given antibiotic and the next day I felt better and continued my medication. Now, I'm bringing in my son later this afternoon because I like the Dr. and the place is nice and clean and most of all no waiting for long time.I will definitely comeback here again when needed. They are open M-F: 8-8pm Sat &Sunday: 9-5pm Lunch break: 2-3pm

I had an amazing experience with Dr. Terry. I had a…read moresignificant buildup of earwax that was causing my ear to feel completely plugged. Dr. Terry was very knowledgeable and experienced. Within just a couple of minutes, he was able to safely remove all of the wax, and I could hear clearly again. The procedure was quick, painless, and made such a huge difference. I highly recommend Dr. Terry to anyone needing ear care. Thank you for the excellent care!

I had just called to retrieve a medical record from a procedure I had done a couple of years ago…read more The experience with Dr Scott was Great! However what I just experienced requesting MY records from the receptionist was extremely poor! No professionalism highly inept and a poor representative for the Doctor. Barked the requirements for retaining the record. But had a problem of answering subsequent questions. Absolutely horrible!

I had my regular cleaning today and I can't express enough how wonderful the staff treats us…read morepatients. My schedule is a little tough but they are always flexible. I've been coming here for a few years and I'm always greeted with such a friendly genuine smile. Thank you Mia, Shaun, Pamela and George for doing what you do to make my dental appointment experience so smooth and painless. You guys are the best! Roger

My molar journey turned into an unexpected adventure. After my root canal, my face was swollen and…read morebruised for more than a month -- I looked like a chipmunk with a black-and-blue face. Then came crown lengthening and periodontal surgery. Later, I learned that the healing process after periodontal surgery could take several weeks, which was something I had not fully understood beforehand.The permanent crown experience was very different from my previous crown experience at the same clinic last year. I was amazed to learn that a molar crown could be made in the office and ready in about 20 minutes. "A crown in 20 minutes?" That was definitely a first for me. I left thinking, "Finally, I can chew normally again!"My tooth had a different idea. The chewing surface of this 20-minute crown turned out to be completely flat, lacking any proper shape. After trying to eat that day, I immediately experienced pain and realized my chewing journey was not over yet.After more than two months of living on the "soft food plan," I have learned two important lessons: good teeth are priceless, and having a good dentist makes a huge difference. I definitely did not expect my teeth to turn into such a long-term project.

Arrived early for my appointment, checked in and saw people coming in after me being attended to…read morebefore me. Waited over an hour after my appointment. This place is unorganized.

I'm only giving the 3 stars due to the front staff personnel. I've been in healthcare for years and…read morewhen the attitude is given by the front desk, it just ruins the vibe for the whole visit. It's my first time here, I try to get to the location and due to some insurance mishaps my appt location and time had been changed a few times. I arrived to the Crossroads location and quickly found out I arrived to the wrong one. Rushed over and even CALLED the front desk to let them know I was arriving late as a courtesy. As I walk in the front girl screening the appt just started repeating over and over how I was late and the tone was just annoyed right off the bat. Even another lady trying to come in was given attitude so quick too, but watched her as she picked and chose who to be nice to when walking in and out. ON TOP OF HAVING A WHOLE CONVERSATION ON HER CELLPHONE IN THE LOBBY out loud in front of us. Luckily they took me. Accepted my insurance and payment, the girls behind the window were a little nicer at least. The back office staff , especially the girl that took me back was much more pleasant. The conversation was there and the overall vibe was better from her. Finally seen Dr Baez. Super pleasant. Still took me in for my rather short 5 min visit and I was very satisfied. Point being, you can tell when you enjoy your job and when you don't. People can too.

I recently established care with Dr. Hajal and had a great experience. Finding a PCP who truly…read morelistens can be difficult, but Dr. Hajal took the time to address all of my concerns and thoroughly explain my lab results and treatment plan in a way that was easy to understand. The office is clean, organized, and the staff are friendly and easy to communicate with. Scheduling and follow-up have been smooth, and I never felt rushed during my visit. I'm very happy I chose Dr. Hajal as my primary care physician and would highly recommend him to anyone looking for a knowledgeable, caring, and thorough PCP.

About a month ago I received an email from this office saying I needed to get a new medical card…read moreshowing Doctor Hajal needed to be listed as my primary doctor on my medical card. First of all, I never saw Dr Hajal. I saw Dr Khaleel and was very happy with my visit to her last year. I call the office and the one time I got someone on the line who said yes, our office needs to be listed on your card for you to continue to come here. I call anthem and they dispute that saying I can go to any providers and there's no reason to issue me a new medical card. Since then I have called La Vista multiple times and received no answer. I have left two messages, and gotten no call back. I emailed on the app, No response so I booked an appointment on the app only for it to be canceled today without a reason why. Maybe if someone from their office staff answered the phone, I'd have an answer. Fuck this place and thank you for making me go through the whole process of looking for a doctor again.

First off, I don't believe in reviewing medical facilities for the very obvious reasons of we don't…read morealways like the answers we get and we can't base our rating on that. I fully trust in the professionals. However, we recently transferred our father to this facility due to the situation and facility he was in prior to entering Kindred. From the moment we walked in the door, we were greeted with professionalism. The nurses and doctors on staff were always attentive to his needs and did an amazing job at communicating with us. Not too shortly after, his health took a turn for the worse so he was transferred to the ICU unit. There, he received top notch care. The nursing staff was more than accommodating, attentive, communicative and professional. Most of all, calm and empathetic to the situation. He didn't end up making it out but I will say that the treatment and care that my father received was something I've never seen before. The doctor made sure to call me everyday to talk about treatment plans, status, etc. The nurses never hesitated to answer questions and give us updates. The facility itself is well run and clean. I honestly felt an open door policy with the admin staff as well. I would recommend this place in a heart beat. I couldn't have asked for anything better for my dad throughout the last few weeks of his life.

After spending almost three weeks in the Acute Section of Kindred Brea, on October 2, 2024, it was…read moredetermined by my doctor that I could be safely moved to the Sub-Acute Section. The care that I received there was totally different than the care I received in the Acute Section. I feel that CNA Brenda helped me more than I can even put into words. She was A+ excellent! There were less patients in this Section compared to the Acute Section. In addition, those of us there no longer needed the intense medical interventions that we previously needed. For me, that meant that I was no longer on a drip IV antibiotic, but rather on just swallowing one antibiotic capsule daily. This represented a move in the right direction or to say it better, one last step before being given the go-ahead to go home! Once again Victoria, the Patient Advocate was by my side in every manner. When I had a complaint, she listened. When I had something good to say, she listened. She was fabulous!! While this section had a smaller gym than the Acute Section, I feel as though more positive goals and accomplishments for me were met in this gym. I was introduced to Amir and two of his assistants, Daniela and Genevieve, in this gym. If there can be a grade over and above A+, that's what I give to Amir. He didn't care if I said I was in too much pain to do anything. He made me do the therapy anyway, which in the end, made me feel so much better. He took me from a five to at least an eight in approximately a week and a half. Amir, you are the best!!! However, as nice as this all sounded, one thing remained the same. The food service was almost never correct. I continued to receive items I didn't order. The last few days I was there, the Food Service Manager personally delivered to me my meals, making sure I was getting what I would eat. There was no variety. For the most part, I was given either a cheese quesadilla or a little cheese pizza, along with two cups of watermelon. While I liked that, it did get a little boring having the same thing day in and day out. Aside from the food service, everything and everyone in this Section helped me to recover to the point that, on October 12th, I was given the green light to go home. I'm giving this Section 5 stars!