ABSOLUTELY TERRIBLE -- THEY SHOULD BE ASHAMED OF HOW THEY TREAT PEOPLE…read more I leased my 2023 Jeep Wrangler from Annunziata Group- Warwick Jeep Dodge Ram in 2022, and within the first year the hardtop started leaking. Almost two years later, after bringing it back six different times and letting them keep it for weeks at a time, it still leaks. I've shown them many, many videos of it leaking. They've had every chance to make it right -- but they just don't care. The service department is a complete mess. They never return calls, and when they do, it's always empty promises and excuses. The service manager, Dan Wilkin, will lie straight to your face, and the owner, Justin Annunziata, refuses to speak to customers directly. Not even sure if he's the owner that's what I was told. Was also told Gilberto Rosario was a salesman later found out he's the finance manager who also is very dishonest and still never got back to me. Everyone hides when it's time to take responsibility. To make matters worse, every time my Jeep is picked up from service, it's left dirty, carpet soaked under the weather mats, with new scratches, and my dash cam unplugged and removed from the windshield. Strange to unplug the dash cam if you're being honest! It's completely unprofessional and makes me question what's really happening while the vehicle is in their care. The parts department is a nightmare, they all need to educate themselves was told my sun-rider top was aftermarket when I bought it from them!!! This dealership is unprofessional, dishonest, and completely unreliable. They act like once they've got your money, you're no longer their problem. After nearly two years of patience, it's clear they're just hoping I'll give up and go away. I wouldn't trust this place to change the oil in a lawn mower, let alone service a Jeep. Do not waste your time, money, or sanity here. Go to a dealership that actually values its customers and stands behind its work.

I purchased a used 2020 Ford F-150 with 81,000 miles from this dealership. After owning the vehicle…read morefor only 24 days, the check engine light came on. This occurred within the 1,000-mile used vehicle warranty that is standard in New York State. I brought the truck back to the dealership so they could diagnose the issue. I was informed that they could not repair it themselves and would need to send it to another dealership. After three days, I contacted them and was told that the truck needed a new catalytic converter. I was then informed that the dealership would not assist in any way with the cost of the repair. I was also told that management had been consulted and instructed the service department not to help resolve the issue. To say that I was disappointed with the initial customer service is an understatement. After this phone call, I followed up by writing an email asking very specific questions about the 30-day warranty I received, particularly to clarify what parts were and were not covered. Two days later, the General Manager, Justin, called me back to address my questions. Justin was extremely professional and considerate of my feelings and expectations. I honestly wish I had spoken with him first, because it was clear that he had my best interests in mind and genuinely wanted me to be happy with my purchase. After discussing the situation, he asked what the dealership could do to make things right. We negotiated back and forth and ultimately agreed that the dealership would cover the full cost of the labor and half the cost of the parts. I felt this was a very fair resolution and was happy we could come to an agreement. He also offered me a loaner vehicle while my truck was being repaired, which I appreciated. While the leadership of the dealership ultimately met -- and arguably exceeded -- my expectations, the service department still left me questioning why there was so little understanding or willingness to help from the start. I truly believe this entire situation could have been avoided had the initial response been more customer-focused. In the end, I am satisfied with how the General Manager handled the issue, but disappointed that it required escalation and a public review to get there. Strong leadership made the difference, but the inconsistency between management and the service department is something the dealership should seriously reflect on.

South Street tire is the place to go ! Good people. Friendly , honest and thorough. I'm driving an…read moreolder car and expected there might be issues with parts as I had several things come up within a short period. They took care of each issue quickly and professionally. At 77 years of age and having owned many used cars since I was 17 you can imagine I've been in quite a few service stations. South Street ranks at the top. Thank you guys!

Absolutely awesome service from the time I called in to see if they had the tires I needed, until I…read morepicked up my car. I needed front tires for my car and was able to hang out in downtown Warwick while it was repaired. I will definitely be back soon for anything that they can handle. This is probably the best car repair service shop I've encountered in a very long time. Highly recommended!!

I took my Porsche to Paul to have a challenging dent removed. I wasn't sure it would be possible to…read moreremove it entirely due to the location and access. Paul managed to take care of it and it looks flawless. For the number of hours it must have taken and the skill level required the price was excellent. I highly recommend Paul if you need any dents removed.

Paul did a FANTASTIC job making my Tesla Model Y looking good as new. If you do some research you…read morefind out that cars that have aluminum door dents are difficult to repair. But Paul made 3 dents 'disappear' in just a few hours. I highly recommend you reaching out to DENTMAN if you have a dent or door ding. He's a good personality, too.

Car wash; Fast and efficient, and if you pay for Wildcat Wash they do a great job of cleaning the…read moreinside as well as the outside, very much needed after the messy winter. Inspection: Used them once for an inspection, no problems and the car passed fine. In and out in a very short amount of time.

Inspections- took 2 cars. Quick & easy. First time at this place. I will be back here again!read more

I was in the market for an alfa romeo Stelvio as my current lease was coming to an end. This was my…read morefirst time dealing with a leasing agency. I went through a number of dealers and was tired of all the different numbers given by them. Fortunately enough I was referred by a fellow collegue to try Best Buy Auto Leasing as he had been dealing with them for a while. On my first call, I was connected with Ahsan Kalam, who took me over all the options and the other vehicles which were in my budget. He was very calm and we had been going back and forth for 2-3 days during which he kept me updated and presented me with the best pricing options availaible. He was a pleasure to work with. I havent taken the delivery of my vehicle, hopefully we should come to closing a deal tomorrow. Overall my experience with them was excellent and highly recommend them for your automotive purchase/lease.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times