Car wash; Fast and efficient, and if you pay for Wildcat Wash they do a great job of cleaning the…read moreinside as well as the outside, very much needed after the messy winter. Inspection: Used them once for an inspection, no problems and the car passed fine. In and out in a very short amount of time.

Inspections- took 2 cars. Quick & easy. First time at this place. I will be back here again!read more

The best! you cannot go wrong! Extremely happy with all of his help! he loves his work and it…read moreshows! Honest,reliable and knows his trade. You would hard pressed to find a better mechanic ! Bruce W.

Have been coming here for over 15 years and even though we moved from Warwick we still bring our…read morecars to Mr. Bill! He really knows his stuff and have never had an issue with any of the work he's done for us. He is busy so it is wise to make an appointment ahead but in emergency situations he has always been very accommodating! I highly recommend!

Recently purchased a used car from Dawson and I could not be more pleased. They are pleasant to…read morework with and I know from past experience, that they stand behind their product. They are a family operated dealership and a good portion of their trade are repeat customers. They have a well earned reputation for excellent workmanship and integrity.

Horrible experience. Definitely much lower quality service and out of control pricing since the…read morefather and main tech left. would not recommend.

The manager Marc is always willing to offer suggestions and advice regarding services on my car. I…read morehave used this shop a few times and have always been satisfied with their service. Will continue to use them when the need arises.

If I could give Freeman's no stars, I would! We brought all our cars there for years & we're very…read moredisappointed to learn that we had things fixed on all our cars for years. They told us multiple things that needed done that it didn't need fixed & we were over charged! I would never recommend them to anyone.

I came in for a flat tire and was told the service would take one hour. During that time, the front…read moredesk actually called my phone asking if I was "still coming in" -- while I was sitting in the lobby and my car was on their lift. That set the tone for the rest of the visit: disorganized and miscommunicated. I was told that my front brakes were in "terrible shape." When I spoke directly with the mechanic, he said they looked fine--until I mentioned what the salesperson had said. Then he reversed his opinion. This discrepancy repeated several times, making it unclear what the actual condition of the brakes was. Throughout the process, I was told the job would take "another 25 minutes." That exact phrasing happened four or five times, along with the statement "it's not an exact science," with no clear time estimate. After the work was completed, my car developed a new vibration during braking that did not exist before. When I called, I was told it would cost roughly another $300 to fix, even though the vibration only appeared after the work performed here. My invoice also included charges that were never explained or offered. During the visit, staff openly complained about each other (sales and mechanics), which contributed to an overall unprofessional and disorganized atmosphere. I paid significantly above the expected market rate for brakes and labor, and my vehicle came out in worse condition than when it arrived. Finally, I took the car to another Mavis location, and they informed me that the tire balancing was incorrect and appeared to have been done by someone inexperienced without a second person checking the work. Based on my experience -- unclear communication, inconsistent technical assessments, new mechanical issues, unexplained charges, and lack of quality control -- I cannot recommend this shop.

Had a 10 am appointment for a tire repair as I picked up a nail , When I arrived at Mavis I went to…read morethe desk and the gentleman behind the counter asked me for the license plate # of my vehicle after he looked it up on line he told me that my tire could not be repaired and that I needed a new tire ?????? I told him no Thank you and left . How do you know the tire cant be repaired unless you look at it first ! I took my car to Costco and the the tire was fixed . Do not go to MAVIS , if you want great service great prices and a fantastic warranty and are a Costco member go there for your tires you will be happy you did!

I can't say enough good things about this shop...the mechanics know what they are talking…read moreabout...they actually care about their customers...they are reasonably priced...it says alot that I trust them and I'm so happy they opened their business locally. Sincere thank you for the work they have done and in such an amazingly timely fashion :)

i am not much of the mechanic but i did some research what could have possible happened to my ATV…read moreand basically it was exactly what A&A diagnoses were. I think these guys are very honest, professional and what also important, very friendly. My Suzuki KingQuad runs like new! i would recommend these guys. Marius Z-- I am not sure why i am showing as STEVENIA....

I've been taking my Honda to Mike's Auto Care for over 10 years, and I wouldn't trust anyone else…read morewith my car. What really sets Mike apart is that he goes above and beyond. When one part on my car broke, instead of just repairing it and charging me, he took the time to call the dealership to see if there were any recalls. It turned out the part was covered under a recall, which ended up saving me several thousand dollars! Mike always takes the time to explain what's going on, never pressures you into unnecessary repairs, and wants to help. He cares about his customers and takes pride in his work. I highly recommend Mike. He's kept my Honda running great for years, and I'm grateful to have found someone so dependable.

Mike and his team are magical, I presented them a very difficult task of making the wrong part fit…read moreand become the right part. Unfortunately when dealing with a 40 year old vehicle, many parts are discontinued - so you have to get the best supplemental version. Mike seamlessly did the impossible. His team not only made it work but before chalking up a win - continued to check to ensure that the work was solid. And it was - it ALWAYS is.

ABSOLUTELY TERRIBLE -- THEY SHOULD BE ASHAMED OF HOW THEY TREAT PEOPLE…read more I leased my 2023 Jeep Wrangler from Annunziata Group- Warwick Jeep Dodge Ram in 2022, and within the first year the hardtop started leaking. Almost two years later, after bringing it back six different times and letting them keep it for weeks at a time, it still leaks. I've shown them many, many videos of it leaking. They've had every chance to make it right -- but they just don't care. The service department is a complete mess. They never return calls, and when they do, it's always empty promises and excuses. The service manager, Dan Wilkin, will lie straight to your face, and the owner, Justin Annunziata, refuses to speak to customers directly. Not even sure if he's the owner that's what I was told. Was also told Gilberto Rosario was a salesman later found out he's the finance manager who also is very dishonest and still never got back to me. Everyone hides when it's time to take responsibility. To make matters worse, every time my Jeep is picked up from service, it's left dirty, carpet soaked under the weather mats, with new scratches, and my dash cam unplugged and removed from the windshield. Strange to unplug the dash cam if you're being honest! It's completely unprofessional and makes me question what's really happening while the vehicle is in their care. The parts department is a nightmare, they all need to educate themselves was told my sun-rider top was aftermarket when I bought it from them!!! This dealership is unprofessional, dishonest, and completely unreliable. They act like once they've got your money, you're no longer their problem. After nearly two years of patience, it's clear they're just hoping I'll give up and go away. I wouldn't trust this place to change the oil in a lawn mower, let alone service a Jeep. Do not waste your time, money, or sanity here. Go to a dealership that actually values its customers and stands behind its work.

I purchased a used 2020 Ford F-150 with 81,000 miles from this dealership. After owning the vehicle…read morefor only 24 days, the check engine light came on. This occurred within the 1,000-mile used vehicle warranty that is standard in New York State. I brought the truck back to the dealership so they could diagnose the issue. I was informed that they could not repair it themselves and would need to send it to another dealership. After three days, I contacted them and was told that the truck needed a new catalytic converter. I was then informed that the dealership would not assist in any way with the cost of the repair. I was also told that management had been consulted and instructed the service department not to help resolve the issue. To say that I was disappointed with the initial customer service is an understatement. After this phone call, I followed up by writing an email asking very specific questions about the 30-day warranty I received, particularly to clarify what parts were and were not covered. Two days later, the General Manager, Justin, called me back to address my questions. Justin was extremely professional and considerate of my feelings and expectations. I honestly wish I had spoken with him first, because it was clear that he had my best interests in mind and genuinely wanted me to be happy with my purchase. After discussing the situation, he asked what the dealership could do to make things right. We negotiated back and forth and ultimately agreed that the dealership would cover the full cost of the labor and half the cost of the parts. I felt this was a very fair resolution and was happy we could come to an agreement. He also offered me a loaner vehicle while my truck was being repaired, which I appreciated. While the leadership of the dealership ultimately met -- and arguably exceeded -- my expectations, the service department still left me questioning why there was so little understanding or willingness to help from the start. I truly believe this entire situation could have been avoided had the initial response been more customer-focused. In the end, I am satisfied with how the General Manager handled the issue, but disappointed that it required escalation and a public review to get there. Strong leadership made the difference, but the inconsistency between management and the service department is something the dealership should seriously reflect on.