I know I'm gonna butcher the name but a manager named (Nyoby? Columbia Center location) very polite…read moreyoung lady helped me with an issue I was had she was very polite and and quick to resolve the issue. Great Store representative.

Worst experience ever when returning an item. I purchased a romper a week ago and was planning on…read morewearing it for an event. Apparently I had not noticed a small tear until the day of event as...I was getting dressed. Due to the short notice I had to wear something I already had. I went to return the romper the next day and the employee told me I could only exchange it. I was upset since I had no use for the item anymore. To top it off I had the receipt and the tags were still on it. I shop here all the time and never had to once return and item however I had yet to experience this issue anywhere else. Truly disappointed that if you have your receipt, tags on the merchandise and purchased it within their 30 day return policy your money cannot be returned. They didn't even offer store credit to top it off!

Love the selection and quality of shoes here. Customer service is great too…read more Good location and easy to find.

Great service on shoe repairs and great selection of well-made shoes and boots. Clothing is also…read moreavailable so take the time to look around. Staff is very knowledgeable and great to work with.

We travel all the way from Oregon for my daughter's XV dress and we were really happy with Cristal,…read moreShe was very welcoming and very helpful with every detail to find the perfect dress for my daughter. I would recommend mi gusto es boutique 100%.

customer service is AWFUL! They have various people working…read morebut none are willing to help the customers. This is the second time going there and I have had awful experience both times. After talking with other people I have also heard they have had terrible experience too. I recommend to only buy if you can guarantee to walk out with the items (and want to wait a long time to get customer service) Do not let them order sizes come wrong and colors too.

TL;DR-SHOP HERE! To…read moreset the scene: It was my sister from another mister's birthday. It was 100+ degrees outside. I was mildly carsick, we were sticky from the heat, and had no plan for the day. Mom suggested we stop by this place...I'd never heard of it, but WE LOVE SHOES so of course the answer was yes...especially when told we would find styles and fits there we would be hard pressed to find in any other brick and mortar around the scablands of SE Washington. We walked in and I was AWESTRUCK by the old vintage styles lined up on the top, left-most wall. While disappointed they weren't for sale at the time, I spent a good amount of time fawning over them before blowing pass the standard inventory and moving onto the clearance section. NOTE: I am 100% guilty of buying crappy, flat, unsupportive shoes because they are cheap. I am a miser by nature in all the wrong ways. Those same shoes I waste money on, I end up only wearing them once or twice because I hate how they feel, and had given up on finding beautiful shoes that were also comfy...the shoe-nicorn, if you will. After perusing the clearance section and finding a couple of cute pairs, I ventured into the wild, untamed land of *gasp* the standard priced shoes. I was rendered speechless. Beautiful riding boots? With wool lining? THAT ALSO FIT MY BIRD-CALVES?? YES PLEASE! My elation was soon followed by despairing over the pricetag. Multicolored Reikers that felt as though I was walking on air!? They immediately made me feel like a better, more well-rounded version of my self...again the pricetag. About this time, the owner noticed me flitting from display to display with stacks of shoes in my hands, trying to figure out which ones I needed vs. which ones I NEEDED...all while my sister looked on from the birkenstock display with a look of amusement painted on her face while chatting up an old wise-acre trying on his own set of magical footmitts about how ridiculous I was...and she wasn't wrong. The owner sat me down with my spread and measured my feet...something that hadn't been done since I was knee high to a tall grasshopper. We discovered I was a 39 and she set about helping me pick out a handful of shoes and boots I was enthusiastic to try on. After getting the size and back-room order from my cohort, she flitted off while I gushed about this store and chatted with the same wise-acre who had transformed into an elderly gentleman who's poise and grace was unmatched now that he had been fitted with his snazzy new pair of kicks. The owner returns... Now came the fun and most emotionally compromising part...the fitting. I Tried on two pairs of Reikers (pumps and boots). The owner laughed and looked quite pleased as she watched my soul being reborn in that moment and I learned a valuable life lesson which I will attempt to articulate now...you cannot put a price on good footwear. As comfortable as those Reiker boots were, the owner told me "hold on just a sec...I think I have a boot for you that would be an even better fit" and she disappeared into the back once more. I eagerly awaited her return and was so pleased once she did. I was presented with the most comfortable Spring Step boots I could have ever hoped to find. Waterproof, temperature regulating, and SNAZZY! I entered that store not intending to purchase anything at full price and left with two pairs of fancy new kicks (between the three of us we left with five pairs). I have never in my life had better customer service or been more pleased/amazed with the quality of merchandise I was presented with. I have gotten so much use out of those two pairs of shoes since August and I can promise I will be back for more!

Sad to see another store closing. Drove by today and saw a for lease sign in the windows. Use to…read morelike finding new summer shoes/sandles.

Really appreciate the service from Footwear Outfitters. It is top notch. They specialize in…read moreunderstanding how to get you the right shoe or workbook that fits your job or activity. I've bought a number of slip resistant shoes from them personally.

If you're in the market for steel-toed shoes, this is where you have to go in the Tri-Cities. I…read morepicked up my first pair over a decade ago, and they've done me well (I still have them, and they are still useable) but, I was in need of a new pair. There was just one person here working the store, and he was able to handle the three of us customers just fine. This time I wanted to go for a style that was non-bootlike and they had two options (wish there were more). I went for the one which looked like a running shoe. It was surprisingly very comfortable. The choice was made. I asked if I could get some insoles, and the gentleman picked some out for me. Put those in and dang--I was sold. (I always look forward to the opportunity of wearing these shoes when I'm workin' at the lab at work!). A cool note---the guy threw in the insoles for free! (they were ~$10). Oh, and another note, this store will be moving up near Bonefish in the next few months (man, everyone's moving up there!).

I walked into this store this weekend (never seen it before. But I'm also from out of town) Lots of…read morecute clothes, and the girl working was sooo nice (which is the only reason I'm giving one star.) The day after shopping I decided I wanted to part ways with a couple of the things I bought. I went into the store and the lady told me they don't do returns. Which should've been stated at time of purchase. Nor did I see any signs about that. All the tags were still on the clothes and it had only been maybe 24 hours. I can tell you I won't ever be shopping here again. And for the next person buying things, MAKE SURE YOU 100% want the stuff

If i spend $36 on a single shirt, it better not fall apart the first day i wear it! My first time…read morecoming here and I'm absolutely disappointed. Overpriced crap.

I went in and looked for scrubs a month ago, I could not seem to find the size for the styles I…read morewant. I would look for different stle just to find something that I can take home that day because that is the purpose of going to the Uniform Store vs. buying online is to be able to buy scrubs RIGHT AWAY. After browsing the store and changing my choices just to find the right size, still to no avail. The lady at the store told me she can order it for me and will be delivered in 2 weeks and they will call me when they got it. I was already thinking, I made a mistake because I usually order from koihappiness.com for a lot lesser price and I can get it in less than 2 weeks but I do not know, I did agree to order it anyway. After more than 2 weeks, I checked for my order, I was told sometimes it takes more than 2 weeks and found out they got my number wrong too. I waited until after 3weeks, I called again, lady says,I will get a text when it comes sometimes there is a delay in delivery. Finally, today, after a whole month, I called again, she asked me for my phone number again and description of my items then she would call me back and let me know what was going on. After a few hours, I got a text, saying my items are back ordered and it will take 2 more weeks to get delivered. I have finally had it and demanded a refund. Apparently, my money will get refunded in 7 days. We will see if that will happen.I will keep you updated because, there are some incompetent employees in that store and I will never do business with them anymore. If I were you, I will just order my scrubs online.

I've had to come here a few times to get stuff for my wife. She's a nurse and Uniforms Northwest…read moreseems to have the best quality scrubs we've been able to find. She also likes to get the compression socks because she is on her feet all day, and they help maintain circulation. The prices here aren't that bad for the quality of the product. I've only been here a couple times and I've always had great customer service.

My absolute favorite boutique in the Tri-Cities, and it's the first place I bring family and…read morefriends to experience an exceptional shopping experience in the downtown Kennewick Parkade, while they're visiting and taking in all our fair city has to offer!

They always have good stuff but I'm frustrated that their hours on Google do not match reality and…read moreits not possible to leave a message or get a hold of anyone and the hours on not posted on their business door as well.