Had my condo preventative maintenance done by DC/AC and give them 5 stars for their excellent customer service and speed on resolving issues. Post my PM apt, I noticed an issue with the AC not cooling at all (and a looming heatwave coming.) The way this all happened, it seemed as if something had been tripped by the crew as there was a lot of work going on in the building and on the roof. I spoke to the team there and got a call from the owner in just a few hours and they committed to coming the next day, but ended fixing it later that same day. The team they sent was thorough and saw the job through.... and all has worked worked well since. I really appreciate how they handled this situation. I'd strongly recommend them. read more

I can't rave about this company enough and I can't thank them enough. My AC unit had been acting up for a few months. Have had other AC companies look at the unit and do patch repairs but it finally just stopped heating or cooling. I wasn't happy with any of the prior companies and finally found DC/AC Air Conditioning and Heating. Stephan came out on Friday morning to look at my unit. As I was asking questions, he answered everything I asked and showed me how everything is supposed to function. He found that my condenser coil wasn't functioning and it would have to be replaced. When he told me the amount for the replacement, it was almost half the amount for a new unit. After going through my options with Stephan, I decided on a getting a new unit. He's amazing. He went through all the details, the pros and cons of everything, walked me through the financing and the next day (today), the new air conditioning/heating unit is installed. Stephan even came today to deliver additional material needed for the install and made sure everything was being done appropriately. The installer, Robbie and Yoxan, were amazing as well. Everything they were doing, if I had a question, they explained thoroughly. Stephan is knowledgeable, patient, no nonsense and IMO, wonderful!!! There is a deep freezer coming tonight and my home is nice and toasty. I WOULD RECOMMEND THEM TO ANYONE!!! On a separate note, I have serious health issues right now. Things have been so hectic, I had forgotten that I already set up an appointment for Friday morning. I apologized to Jennifer for calling again and told her what was happening. She asked me if she could pray for me. Of course I'm going to say yes, I can use all the prayers I can get right now. Now I'm already blown away by this. Then Stephan, while he was here, prayed over me. I've never had anyone do this and am extremely grateful and humbled. Beyond just the service they provided, which was top notch, they graced me with prayer and I will be eternally grateful for it. read more

The way you treat the not-so-happy customer says a lot about a business. As a property manager, I get to work with many providers. I can certainly say that DC/AC are NOT the professionals you'd like to work with. I've been chasing them for days now after paying over $300 for a repair that did not work. They do not call back or email as they promise. Not recommended. Edited: After posting this, I immediately got a call from Donald. Not only he claimed I was lying (why the hell would I? I WISH I wasn't in this position.), he proceeded to raise his voice and yell at me, asking me never to call them again. Mind you- all I was asking was the receipt (as I paid over the phone), which they never sent me. read more

DC/AC installed two ducted minisplits in my home a couple of years ago. One system always worked, the other did not. I called them, they doubled there was an issue, but sent techs out two separate times. Both times they said they resolved the issue. I finally called a different company out and they confirmed one of the units was installed incorrectly and is broken. This will cost my $5K to replace. Terribly frustrating. Avoid this company! read more

Don and AJ are honest, nice and great guys who are always on time, work hard and have unbeatable prices. They've fixed my A.C./heating unit, my breaker panel, and I own a small business that I'm hiring them to maintain our HVAC system. I couldn't be happier with their work and going above and beyond customer service attitude! 5 stars and 2 thumbs up, give these guys a call and you'll be glad you chose them over any other company! read more

DC/AC Air Conditioning & Heating - They rented a crane to get my unit on the rooftop. They had the new unit, crane and team ready in under 2 days when I gave them the go! - Heating & Air Conditioning/HVAC Near Me - San Diego, California

I experienced terrible customer service during my most recent visit. Workers came out to repair a leak in my ac unit only to leave the unit broken and unable to perform functions for a specific mode. The workers came back after being sent back by their manager only to deny any wrong doing in the system being broken. They said they didn't not cause the system to not be able to close properly and there for were not responsible for fixing it. The workers then left without me speaking to management. Terrible company would recommended in the least! Morale of the story is, even if you believe you did not break the system, it wasn't broken before you came into the home. So take responsibility instead of lying like a child, and have your company do what they can to fix the issue. read more

I've called DC/AC to help with air conditioning problems at my condo twice now and have been very happy with their service. This last time, my AC was not blowing cold air, felt like outside air. They came to inspect and had to replace the capacitor. Cost $95 for labor and inspection and $65 for the part. Highly recommend this company! read more

Did a great job upgrading my ac system from old junker to a 5 ton efficient unit. Great service.

I had some bad water leaking with my A/C over the weekend. Knowing it has been hot over the weekend, I knew I would have to pay Emergency rates due to it being Monday and being a business. I called, spoke to a gentleman who then transferred me to Larissa, (now I was expecting maybe later in the afternoon or even the next day). But to my surprise she gave me a window from 11am to 3pm (it's around 10:30) Jose and Matt called me about 15 minutes later, and was on their way. Once they were there, they did a little investigating and found the problem, a clogged pipe, fixed the problem and were on their way. So very thankful!! Thank you! And now are my go to for A/C issues! read more

We were extremely pleased with our mini-split installation from DC/AC. Don was an ace contact in arranging the free estimate, mini-split sale, and installation We appreciated his and his office administrator (Larissa) prompt response to our many questions. His crew, Matthew and Oggie were clean, professional, and knowledgeable who always showed up when they said they would. We could not be happier with the result and will stick to AC/DC for all our AC and heating needs. Arwa and Will read more

This review is way overdue! My mother had a terrible experience with this company. She wasted her time and money through her warranty company. These people were sent out to her home, couldn't find the problem with her AC and just left her hanging. she had to stuffer for 1 month during the hottest time of the year. Do Not use these scammers! read more

WOW!!! Don and his helper (sorry I forgot his name) were absolutely the best... Honest and Fast... I've already found other excuses to asked them to come back... oh, besides the great price you get their great customer service as well... Well deserved 5 star... read more

If you are looking for an honest company to work with, then this is the one to call. I have used them several times and they have always given me the best customer service available. I highly recommend DC/AC! read more

I can't say enough good things about these folks!! Don, his wife, and AJ are good people who have integrity. Rare find nowadays, truly. I feel our new air-conditioning unit was reasonably priced and they cleaned up well, even leaves on my patio! Above-and-beyond! read more

Heed my warning and don't waste your time with this company. Matt was dispatched to our home as the second opinion from our home warranty company. One company had already come out and had opined that our air conditioner needed to be replaced, and the home warranty company wanted another company to confirm that. He met with my husband, and when my husband tried to explain Matt's diagnosis to me, it didn't make sense. I called Matt directly, and to his credit, he explained his diagnosis to me, sort of. I asked him to please slow down, as I didn't know much about air conditioners, and being a lawyer, I like to write everything down so I can remember it later. He joked and asked if I was recording him, and I joked back and said, "Nope, if I was I would let you know." He went on to explain that we had an old unit, a 10 seer unit, and the company would pay for some 14 seer part, and I would have to pay $600-$700 to retrofit it on to the old system, but it really wouldn't work correctly. I failed to see how that made any sense, and it didn't sound like a proper fix. I wasn't rude, angry, threatening, accusatory, I just had more questions because I wanted to get this fixed properly. He abruptly got off the phone with me and said he had to go. Here is the kicker though: I have had to call the home warranty every couple of days to try to move forward on this claim, and we finally delved in to what the problem is. Matt sent back an opinion to the company indicating that the unit needed to be replaced, but that he declined to service the contract because I threatened him with legal action. What!?!? He refused to provide an estimate on what a new unit would cost, and that is the entire hold up preventing us from moving forward. They have been contacting him for the better part of a week, and he can't be bothered to submit the number so we can move forward with another company and get our unit replaced. It's no problem if he doesn't want to do the work because of whatever challenge it poses him, but it is extremely unprofessional to not submit a simple number of what it would cost to install a new unit for an insurance claim. I have elderly folks living with us and we are going on 3 weeks of no AC in 100+ weather. When I select contractors to work in my home or business, my money and recommendations go to people with integrity. I couldn't in good conscience recommend this company to anyone, and I would caution against anyone considering hiring them. read more

I will try and keep it short. Bought a house in April. It came with a home warranty (American Home Shield) an absolutely horrendous company. Furnance was red tagged by SDGE for cracked heat exchanger. Called AHS, they send out DCAC and Matt. Matt looks at my furnance with all the "do not use" signs and lights the pilot anyway. He says "looks like its working to me" and leaves. Next day, carbon monoxide detector goes off, I disconnect. Heres July and its burning down. I try the AC because we are cooking in here. Furnance leaks water all over my floor. Call AHS again and open another claim. After three contractors and seven weeks later, AHS sends ouy DCAC and Matt again for a second opinion. Matt looks at my unit and says, "I remember this thing". He tells me that AHS is probably not going to help me. He says "let me call AHS and see what we can do". He agreed the unit needed to be replaced. I call AHS and they said Matt advised them that " the furnace was operating normally" claimed closed. By far, the worst experience I've ever had with a warranty co and contractor. Now this review is strictly towards using DCAC through American Home Shield. If you pay them out right, it could be a completely different experience. AHS just called me wanting the $75 service fee that they said they would waive for DCAC's second opinion. Just dropped five thousand dollars out of pocket for a new unit. read more

I met the owner, Don, when he was doing a job for the company I work for. My wife and I had just bought our first home and it didn't have AC and the heater was from 1962. We had received quotes from other local companies, and were shocked how expensive getting AC installed was. Don told me he should be able to beat the quotes - so he came to our house... and the quote was less than 50% of the other companies! New AC, new heater, and a NEST controller- all installed in 2 days! His team was awesome - super friendly and even offered help with questions I had about the electrical system in our house. All in all, I honestly felt like I had asked a friend to do the installation and not some guy I had happened to meet at my work place. Top notch work, top notch support, and top notch happiness! read more

Excellent service, very honest and fair. The technicians are friendly and professional, and so is the office staff.

Hands down the best pricing and customer service we have encountered in this field. Don and his team have already installed and/or serviced 5 out of our 10 condos in our HOA community and everyone is very happy with DC/AC's professionalism, products and service. I would highly recommend them for your heating and air-conditioning needs. read more

Can I give them 6 stars?!?! We own a 1920's craftsmen home that still had its original large, clunky, inefficient gas furnace which we wanted to replace. We were also interested in cooling options for our home in order to stop using our window units. Don came out within the week and patiently discussed all of our options with us. He appreciated the beauty of the craftsmanship in our original floors and ceilings and wanted to come up with an option that would avoid cutting into those at all. We settled on a ductless mini-split system to do heating and cooling throughout the house with units in the bedrooms and living room. After Don came by I had two other companies come by and do the same quotes as Don for the same system. Don was SIGNIFICANTLY cheaper than the other companies. (Even with the same equipment!) Don came by and ensured I was happy with our plan for installation the morning of the job. After that his employees Matt and Andy got to work and were true gentlemen and professionals! They were super considerate of our concerns about the aesthetics of the installation and taking care of our old home. We're so pleased with the job they did! read more

DC/AC Air Conditioning & Heating - Heating & Air Conditioning/HVAC Near Me - San Diego, California

Tommy who handles the residential side of the business is very knowledgeable, super nice and friendly and willing to come to my house on Sunday because that's the only day I was available at the time. Able to install the AC in the following Tuesday. Crew were super professional and worked the extra hours to get the system completed in one day. Great price, great service, great people, and got the LIFETIME WARRANTY TOO! read more

Our downtown condo furnace wasn't working well in December when it started to get cold again. This is the same unit that runs the air conditioning in the summer. When I found a "Tune up Special" with DC/AC I decided to give them a call. They were able to make an appointment within a few days - and Don was amazing. He discovered that the previous condo owners had installed a the WRONG SIZE filter and secured it with DUCT TAPE that limited the air intake to less than 50%. Don cleaned the entire unit and verified everything was working well. He will be bringing us 2 new correct size filters in a couple of days. After being told by several well know Heating & Air Companies that they couldn't service our "Special" unit (Climate Master) it was refreshing to find DC/AC. read more

My American Home Shield (AHS) warrantee led me to DC AC through a path similar to Siggy R, another reviewer. The first company AHS assigned to me for my non-working Air Conditioning/Heating Systems was truly horrible. Finally DC AC to the rescue. Or at least I hoped that would be the case. But it wasn't. And I'm very disappointed. And at this point I would advise the reader to look for another company. Initial discussions with DC AC were good. That's how they earned one star rather than no stars. Don showed up late, but that was okay. He and his wife (secretary/admin) were very friendly. The kind of people you'd want to be friends with. He checked out the system, explained his plan which was to include replacing flare fittings, a likely Freon leak source, adding Freon, replacing the wall controller thermostat, and doing a leak test. He said he'd check with AHS but the work would take about 3-4 hours. When his company called back they said the AHS authorized work would take about an hour and provided no details beyond saying they would add two pounds of Freon. By the way, Freon runs close to $100/pound and AHS only reimburses $10/pound. At that point, knowing that one hour of work does not equal 3-4 hours of work, I asked what work was planned and what work they initially said they'd do they were not doing. I never received the answers. Every problem after that had to do with poor communication on the part of DC AC. I worked as a professional project manager for over twenty years. Sometimes the technician-Don in this case-needs to have the good judgement and professionalism and experience to pick up the phone and not leave his secretary to field the questions. And she didn't have any answers. None. Friends told me home warranty companies don't reimburse well, and Don probably figured making the effort to call me wasn't worth his time. Additionally, some might say he was working for AHS, not me. My answer to both of these questions is this: Yelp, and I was paying for the Freon, not AHS, and DC AC should have had the good sense to understand and empathize. So, getting to more specifics...DC AC told me by text they had been told by AHS not to do any leak test. AHS told me they understood DC AC was to do a bubble leak test. DC AC told me the work order had been cancelled because I refused entry (which basically meant I wanted answers before they came as to why they were only doing an hour of work and not 3-4 hours, and what they would be doing). AHS told me the work order was not closed. After finally getting some answers after waiting for an hour to talk to someone at AHS, DC AC and I finally set up an appointment with a 1-5 time window to do the work. They pulled a no show. I sent a text that afternoon, and for the next three days asking why they didn't show. No reply. I called AHS and told them DC AC had pulled a no-show. They said DC AC told them I hadn't permitted access and they wouldn't be doing the work. Time comparisons via phone records show this call from DC AC to AHS happened an hour prior to the time DC AC and I scheduled the appointment. I offered DC AC the opportunity to explain what happened or apologize. No reply. Par for the course. So here is my review. Sorry, Don, nice guy but pick up the phone and call your customer and be respectful of your customers' time. read more

This company is honest, fairly priced and has integrity. Our AC went dead and I called DC/AC Friday at 12:30PM. Don answered the phone and was on a service call but would get to me next. Spoke with his office manager and she took our info and he arrived at 2PM and we had AC back on within the hour. Don was very courteous to my wife and replaced a burnt out wire and condenser in our Trane AC unit. Excellent response time and service. I would highly recommend them. read more

At first, our heater was broken and Matt came by to fix it. But then, we're running out of hot water for days... We tried to call our insurance and nothing helpful. I contacted Matt again and he was very kind to drop by and figure out where the problem is! I feel sorry to bother him like that. Thanks to Matt's hard work, we're having smoking hot water again!! Highly recommended! read more

Knowledgeable and professional, Don and his crew are top notch, know exactly what they are doing and took care of our AC issue. Charge fairly, no scam, very honest people. And the office administrator Larissa was very nice on the phone and easy to schedule an appointment. We will definitely use them for any AC issue and refer to all our friends and family. Thanks DC/AC! read more

Warning: Don't use this company to work on your AC system! They don't take responsibility for their techs work. I had an issue with my heating AC system where it was creating excess condensation which was causing a leak from the unit when cool air flow would be on. So I contacted American Home Shield my warranty company to send someone to fix the issue. The sent me DCAC Air to service my unit. Upon coming to my unit the stated they needed to insulate the piping that was causing the condensation and clear the line of any debris. Which was fine by me. After they were done my tenant who was on site stated they never turned on the system to make sure the leak had stopped after their fix and left a mess after the work was performed. I informed him to turn on the system and check that the work was performed adequately. Upon turning in the system the cooling system was not working at all and the vents let out only room temperature air. I immediately called DCAC to complain of the shabby workmanship and the now inoperable Cooling function. They refused to comeback after I requested a recall through AHS home warranty. They don't like to take responsibility for their mistakes and now I have to find another vendor to fix what they broke. Keep away at all costs from having them touch your HVAC unit. read more

On the 23rd of December, our central heating & air conditioning went out. The heat wasn't coming on so I contacted my home warranty, American Shield Company. They first referred me to a company with horrible Yelp reviews. When I protested they basically told me too bad. Fortunately for me, that company was unable to assist so I asked for & got DC/AC. Because of the delay & Christmas holiday, we weren't able to have anyone come out until Dec 27th. Don & his assistant, Matt arrived & right away we knew we were in good hands. Don was professional & courteous and kept us apprised as to what they were doing every step of the way. He even gave us a tutorial on how to properly manage our thermostat; we'd been running the program incorrectly. We are thrilled to have heat again especially because we've had gnarly colds & were tolerating our home hovering at 62 degrees the past few days. I highly recommend this company & wouldn't hesitate hiring them again. read more

Look no further - they are fantastic. I highly recommend DC/AC after they recently completed a rather complex mini-split installation in my home. Don, Matt, Larissa and AJ were friendly, responsive, and incredibly knowledgeable. In fact, they completed a job other AC contractors said wasn't possible, and at a reasonable price. You won't be disappointed! read more

Don and his team are very professional contractors who do exceptional work at very reasonable prices. His quotes are unbeatable. We highly recommend DC/AC to anyone in the market for heating or air conditioning. Thank Don so much! Nick and Mila. read more

Best AC company around. Fair prices, honest high quality work and integrity. They did a complete AC and Furnace replacement and re-ducted my home. They did excellent work. Don and Matt are stand up guys, they always answer their calls and work hard to make sure you're happy with the work. Forget those other guys, these are the guys you want to do your heating and air! read more

Just had Don at our house to "fix" our AC/Heating unit. We got one day service and Don was here within fifteen minutes of his call. Replaced the thermostat and we were back in business. Could not ask for better service. Would recomend Don and his company to anyone. read more

Amazing! That is all I can say! I will not call anyone else for A/C issues now. They really know their stuff, very personable, and beyond qualified. I am so glad I found them. Thanks DC/AC, you have a life long customer here. read more

Thank you Don!!!! We called yesterday when the AC quit. Don showed up today and had us back up and running in a short period of time. No up-selling. No scary tactics. Don gave us a great explanation to what was happening, why it happened and what was required to fix it . We received the promised call when they were on their way. Saving this number for future use!! read more

I called DC/AC Air conditioning and spoke with Don he was very professional on the phone. We have a commercial building with 4 air conditioning units. We got a quote to replace the registers from another company. Don asked detailed questions to learn about what we needed to have done and was able to come out the next morning. When he came out he checked all the units and keeps a record of condition, location and information about each of the units. So if we have a problem down the road he will have all the info to expedite the repair. He gave great service and was able to beat the other quote. read more

Couldn't be happier with my new AC/Heating unit! They were on time and knew what they were doing. Their follow up was incredible and I would totally recommend them. Do business with nice people who care about doing a great job. read more