I went out of my way the other day to visit this shop and I was greeted with an overweight grumpy old man that treated me like crap when I asked a simple question. I didn't argue or bring myself down to his level but as I turned and started to walk out I hear him sit back down and crack a joke behind my back to the guy in a cycling get up and laugh about it. Absolutely horrible customer service. I would never send my worst enemy to this shop. Don't waste another min even considering this place! read more

This bike shop is not for whiners. This guy knows his stuff, and yes he is opinionated. I appreciate it when someone has a strong opinion. I also don't mind if he takes his time telling stories with his buddies. It is called atmosphere and personality. If you want to go to a store where someone will sell you whatever bike you want (or think you want) even if it is not right for you, then go to one of the chain stores or more well known SF shops. However if you want to talk about how bikes are constructed, why this geometry is better for that application, the history of bike brands sold in the Bay Area over the last 40 years, and someone who will tell you what they honestly think of your choice of bike ... then DD is the place. I don't go to DD for customer service, I go for a customer experience. I always get good advice, and some really interesting facts. It's like the difference between a musty old bookstore and Barnes & Noble. They serve two completely different needs. I've only dealt with the owner and he has never been rude to me (so far, ha-ha) and while I am an experienced bike commuter and have serviced my own bike a few times - I am by no means a bike nerd, bike snob, or bike guru. read more

If you want to buy anything for your bike, don't go to dd cycles. If you value customer service, don't go to dd cycles. If you're a woman, don't go to dd cycles. If you care about fair prices, don't go to dd cycles. The overweight douche that's inside is super condescending. I went in there for a few parts, but this bike shop apparently doesn't sell anything. What was in the shop was either what he claimed to be priceless or reserved for friends. He talked to me like i knew nothing about bikes and never took me seriously as a customer. Claimed to be a bike guru, but it looks like the only time hes ever ridden a bike is back when he had a tricycle. read more

I came in with a busted old mountain bike that was badly in need of a tune-up as well as had pieces missing from recently being shipped across country. The guy fixed it up and had it ready to go in just a couple of hours. He even took the liberty to change some things I didn't realize were in such bad shape (shot tires, broken gears...this thing is pretty ancient) and the price was much less than what I was expecting. Despite what some of the negative reviews say about the place being a bit snooty for hardcore cyclists only, I didn't find that the case at all. I found him to be extremely friendly and helpful despite my obvious ignorance of bicycle mechanics (had him explain what all the pieces he fixed were) and he also gave me a few tips on how to use the gears and adjust my seat to my height. read more

I went in last week to get a new inner tube and bike tune up but I didnt know they were closed on mondays. so i got all the way there and found that out. I was all bummed but the guy happnened to be inside so he opened the door and helped me out with what i needed. Thats my expereince of dd cycles and they are cool read more

This shop really knows their stuff, and I am IN LOVE with the bike they suggested to me. But, it took like 3 weeks for the bike to come in because they kept flaking and forgetting to call the order in. Boo! read more

Nice knowledgeable guy with good stories. Did a nice job on my bike, fair prices. Highly recommended local shop, will be going back.

The store itself is small, with a wide variety of different bikes for all levels, including custom builds. Mike is a knowledgeable and skilled tradesman as well as a walking, talking encyclopedia of bicycle lore. The shop is a veritable museum of vintage bicycles and components, and for that alone, it is worth the visit. Mike has serviced a variety of my bikes, both road and mountain in the most professional manner. His expertise and attention to detail are what give me confidence when I ride my bikes. No hard sell here, in fact, you'll receive some of the most candid, honest advice you can find in the City. Great shop to talk up vintage bike racing as well! read more

I stumbled across this place a couple of weeks back while house sitting for my GF's parents. I wanted to take advantage of the fact that there are some really cool bike trails around that area so we ended up bringing our bikes along. Realized that my rims have been kinda out of whack and went to this shop for truing of my rims. I left my bike at the shop and was told around an hour or two due to the work cue. So I went around a few blocks to grab some lunch. Halfway into my lunch and I get a call saying my bike was ready. Great service getting my bike up and running in no time read more

Mike is a great guy. He seems like an honest down to earth businessman. He's not the hustler who will push something just for a profit. I've been taking my bikes (mostly BMX) there for the last 4 or so years when I got back into cycling. He gets 5 stars overall. If you ever catch Mike on a slow day, bs with him. He's a wealth of knowledge when it comes to cycling history. My only complain is I have to ride up the steepest part of Balboa to get there. But that's not their fault. read more

Got a flat, stopped by. Bought a tube. Mike let me repair it myself outside borrowing his tire lever and pump. Great guy, stop by, say hi. read more

I feel so lucky to have a neighborhood bike shop! I got so sick of taking my bike to the other bike shop just so they could keep it for a week and basically do nothing but charge me everything. I bring my bike to Mike, talk with him for a while if I have time and pick up my bike the next day and am always surprised at how little he wants for the service he's performed. My bike has never felt better and I trust him completely. read more

LOVE Mike, awesome guy. Built my husband a custom bike back in 2009. He loved it, but it's the type of bike that you cannot leave on a SF street because some goofball will try to steal it. He's a genius when it comes to bikes. He knows everything about them. I do find it funny that people actually complain about the employees who suck here. First of all, there is one person who works here. That's Mike. The rest of us are just fans who come by and say hello. He does such great work that we end up becoming friends with him. We do not work for Mike. When you approach us with questions, we give you a rude blank stare because we do not actually know what you are asking for. Secondly, we don't know exactly why you are approaching us. None of us have a name tag on...... read more

Mike is very knowledgeable about all kinds of bikes. He is very patient and respectful in regards to service. He sells a lot of vintage bikes but there are new ones as well. read more

Mike spent a lot of time troubleshooting an odd problem with my bike's gear shifting. He cares a lot about the quality of his work. I've found him to be great in the past four or so years that I've been using him for bike repairs. read more

Mike is extremely knowledgeable. He explains what is needed to get you going Mike has access to some of the finest frames and components from Europe. Visit Mike before you purchase that special frame produced by that large corporation! read more

Simply put, Mike is a master mechanic. He's done two full bike builds for me incorporating both a knowledge of modern-era tech and old-school steel/classic bikes. He's also super helpful whenever I come in for maintenance check-ups or to address various modifications on my bikes. On multiple occasions, Mike has been able to identify and resolve problems that would not otherwise be detected by a big-brand store mechanic. I also appreciate that he doesn't price gouge and always calculates cost using fair/realistic labor increments. One look in his shop and you can see that he deals with everything from high-end Somec custom carbon w/Campy EPS builds, to old steel gravel grinders and classic bikes. I also find that Mike can discuss any era of cycling and is aware of exactly what was, and is, currently on the market. Build #1 I now have well over 1000 miles on my steel LeMond bike that Mike built for me earlier this year. This is a frame from the late 80's/early 90's (coincidentally painted by D&D Cycles of San Lorenzo, CA - separate review on that here: http://www.yelp.com/biz/d-and-d-cycles-san-lorenzo) which required several modifications to function with a modern Shimano 105 10-spd groupset. Mike gave me a full consultation so that I could plan the build around this frame. He respaced the rear triangle to accommodate a 10 spd hub, milled the front fork bolt area so that it could be recessed, re-threaded the bottom bracket, and gave me the parameters for searching for a new headset that would work with the fork that had a steerer tube cut too short. All of this came together with a threadless stem and modern 700c wheelset with long-reach brake calipers. This bike would not have been possible to build without Mike's expertise and general experience with classic frames and modern groupsets. http://i.imgur.com/upBk80Q.jpg http://i.imgur.com/xAeUdhc.jpg http://i.imgur.com/P3zXCt4.jpg Build #2 After crashing on my Raleigh Revenio Carbon 2.0, and getting the frame repaired (by Spyder Composites in Campbell, CA), I brought the frame to Mike along with a new Shimano 105 5800 11-spd groupset, Deda, Cinelli, & Selle SMP finishing kit, and custom wheels (built by Silva Cycles in Campbell, CA) with H Plus Son rims laced to Industry Nine torch hubs. Mike had this build done in less than a week, and worked with me over a few follow-up visits to dial in my fit and make shifting and braking adjustments. After giving Mike some rough numbers pertaining to my fit, he was able to eyeball my hip and shoulder angles and get me into a comfortable position so that I could later make micro-adjustments later on. When I went to my fit specialist to double check my position, he told me that no further adjustments were needed and that "the mechanic got it spot on", which was awesome and saved me $150. Mike also identified that my custom wheels had not been properly dished and made the necessary corrections. After well over 1500 miles on this bike, it has been a rock-solid ride: http://i.imgur.com/KXr0nxm.jpg http://i.imgur.com/ytOukhw.jpg http://i.imgur.com/e20cUXt.jpg I'm definitely sticking with DD Cycles for as long as Mike keeps going. He is the only one that I allow to work on my bikes at this point. A close friend of mine is also having Mike do a repair for a sheared off rear derailleur hanger and chain replacement on a carbon Felt as we speak. A+++++ highly recommended! read more

See all

I came in one day looking for locks for our bikes. The shop is around 400 sq feet i believe...my questions about the onguard locks were answered quite well and I even bought a pump from them. I ended up coming back later that night to do an exchange because I decided to get a smaller lock instead and also brought my pump in and the owner i believe let me exchange to pump to one with a guage and I just had to pay the difference. It seems like this is the only bike shop in outer richmond I may be wrong, but it seemsl ike a pretty good shop. It's good if you're in the area and don't feel like heading out to sports basement. read more

Stopped in because I needed some tubes. The guy found what I needed, rung me up pretty quickly, and I was on my way. Bummer the shop is closed on Sundays and apparently Mondays though. They take credit cards, but not Discover. read more

Mike has extensive knowledge of bike repair, and he did an expert job on my bike. He has a great little authentic cycle shop, real close to my place. This was a real find! read more

I had not been on a bike in decades when I stopped by DD Cycles to buy a bike to ride mostly with my son in Golden Gate Park. While the selection was small, I was convinced by the owner pretty quickly of the best bike for me. He is super knowledgeable, and did not try to sell me something I did not need. Probably the top reason for me buying from DD Cycles is that I like to support local merchants, but even if it were not local, I liked interacting with the owner and trusted him. read more

Mike knows bikes. He gave my bike a super tune up and lots of free advice.

So grateful to have this shop in my neighborhood. I am very new to the bicycle scene and Mike made me very comfortable and answered every question I had before buying a bike. I visited several other shops in the area but settled on a KHS at Mike's recommendation that I have been absolutely thrilled with. And it was by far the cheapest option by hundreds of dollars which sweetened the deal. Yes, this shop does have lots of options for very serious riders but I found a road bike for a newbie like me. When it's time to trade up I will definitely make DD my first stop! read more

I almost didn't go to this place based on the other reviews on Yelp, but I am SO GLAD that I did. The other reviews made it seem like if you were not a world-class cyclist, you would get almost no help and be basically ignored. I had the exact opposite experience. I brought in an old bike that was in pieces, and hadn't been used in years...and it was very obvious from the moment I walked in that I am a casual cyclist at best. The staff was incredibly helpful and thorough in talking over the bike with me, and were really friendly. It was great on a customer service level, and at the same time it was clear that they are real experts, and my bicycle was in great hands. read more

I needed very specific help for my bike shifter. I called places all over the country, posted on bike forums and no one could even begin to answer my question. On the phone, Mike knew more info straight out of his head than I had looking directly at my disassembled shifter. Clearly, his knowledge is unparalleled. Does this make him a bit opinionated? Inevitably. If you need someone to make you feel good about yourself maybe a bike shop isn't the right place. If you need good information, DD is like no place else. PS when I go into a bike shop, I like to have a little time and space to look and breath, rather than being immediately accosted for a sale. read more

Had my second DD Cycles experience today and it was great - After I called to see if a quick tire replacement (not with tube) was possible, I dropped in with my bike and Mike told me to give him 25 minutes. I got coffee and returned 30 minutes later and my bike was ready to ride again! read more

I still remember the experience and outstanding service after 20+years... I think the shop was called 'Balboa Cyclery' in these days!? Is that possible? Back in 1995 - during the last days of our vacation in SF - I more or less found this little shop by accident while heading for someone who could do some custom-made 24" BMX-Cruiser wheels for me. Being in the shop they the hubs and rims but not the proper spokes. He calculated the spokes length and ordered stainless- steel ones from another shop where I picked them up a little later and returned them. The guy in the shop told me, he will mount everything and I should come back the next day. And - believe it or not - the wheels were ready for pickup. I still own the Cruiser and I still have these wheels on it! Both thumbs up! read more

DD Cycles is more of a hangout than business for the owner Mike, he really knows his stuff but I think most of the time he is too distracted by "hanging out" to run his business well. With DD Cycles we are trading funky other Richmond bike shop atmosphere for service. When Mike is talking about something, aside from what you would be paying him for, he is animated and engaged, ask mike about when you could pick something up or some other shop business and its like and it's like you're asking him to schedule a root canal. Repairs have not been ready when promised, and sometimes not repaired at all, and it seems he sort of makes the pricing up as he goes. Bottom line is that Mike is a nice guy and will do a quick repair or hand out all the advice you need for free (most other shops charge just to look at your bike) but the rest is all hit or miss. If you complain he will make it right, and if you hang out or get him talking that fun too but if need it done right the first time on time...... read more

This is a great bike shop: Honest, prompt, reliable repairs-with a history story behind every repair/product.. I tired of the Sports Basement (repairs not ready when promised; return for repair not done right/didn't last)) and a local shop out in SW corner of SF (not necessarily high quality accessories/components; repair/replacement that other bike shop said not necessary). I have now brought 2 road bikes in for upgrades/tune-ups/repairs. I gave Mike free license to replace components based upon safety considerations for my daughter's Marin Bicycles road bike, and he said not necessary but he did make all necessary adjustments and improvements on time and for a reasonable price.. On my Viner road bike, since I was blowing through stop signs coming off of San Bruno Mountain when the rims got damp from fog, he upgraded my brakes. Prompt, reliable, road tested repairs (he rode my bile up and down the hills to make sure all was OK) done the right way. And Mike is an artiste when it come to the aesthetics of the repairs, too. HIGHLY RECOMMENDED because you can thrust that the repairs are the ones needed and they are done right and on-time.. read more

The man who works here overcharges for valve replacements AND stared at my breasts. Not going back.

This place is right by my house and I have an old Schwinn Corvette with a 3 speed transmission inside the back wheel hub. If it sounds complicated and time consuming to fix, that's cuz it is. I certainly wasn't gonna spend a weekend doing it. He could have charged me 100's of dollars. Instead, he said lets hit it with some tri flow and then turned a screw on the cable a few times, added more oil, turned the screw some more and fixed it on the spot. He didn't charge me for any of the work and then when I only had 2 bucks for the inner tube I bought, decided that was a good enough price. To me - that is an awesome local bike shop that is not going to try and rip you off on repairs you don't need. read more

Excellent experience here. The owner was very knowledgeable and fixed several problems with my old Trek that other bike shops hadn't been able to fix. read more

Mike is definitely the homie...He's really a nice guy and even I was hesitant to walk into there because of the reviews I read. I decided to swallow my fear and head in....the dude is super nice as long as you're not a dickhead to him. He's super knowledgeable and a huge track cycling enthusiast. His repair rates are definitely reasonable and this is the ONLY place I get my bike serviced at. Even when I need my bike serviced on Sunday or Monday (when he's closed), I wait until Tuesday to get it fixed. Part of the reason is, I live 9 blocks away, but 98% of the reason I come back is because he definitely knows what he's doing and it has one of those real authentic "i'm in a bike shop" feel. Don't listen to what those negative reviews say...Mike is definitely a good man..Go into his shop and check out all the vintage bikes...definitely a sight to see. read more

Took my bike here to be overhauled. Told them we could spend 200 dollars. They fixed it wonderfully and charged us 100 bucks! How great is it to find those kinds of business ethics anymore? read more

My first experience with DD, and I'm a fan. I'm not very knowledgeable about bikes, and I just needed help with a flat, but Mike fixed the flat very quickly and then took the time to explain "pinch flats" to me. Thanks, Mike! I'll be back. read more

Very good place. All the parts you need, run by a real bike wizard. All those crappy reviews come from snotty bike dilettantes who are easily offended. If bikes are part of your life, then you know the place is good once you get your cycle fixed for the first time. Prices reasonable, and the owner doesn't try to sell you stuff you don't want or need. If you are in the Richmond and you need your bike serviced, this is a good place to take it. read more

I walked in, with no appointment and they dropped what they were doing and fixed my bike immediately. Very friendly and affordable. I will always go here. read more

Mike has a great attitude and is personable. fixed my bike as promised. i will go back there again

I think Mike is knowledgeable, but he over charges. Make sure you ask the price before fixing the problem. I went to him first time with a problem, he charged me little more but didn't fix the problem. I went again and he charged me double the price. I would not recommend this place. read more

My experience here was great. I found this tiny shop on advice from a friend. Brought in my well loved old road bike that had survived both a horrid crash and an amateurish repair/tune up attempt at a Mission bike shop. The shop is small and packed with cool vintage bikes, wooden rims, track frames and assorted bits and parts. I needed a knowledgeable, skilled mechanic and that's what I found. Mike took the time to educate me, gave a quick estimate, and called me two days later to say that all the work was complete. When I arrived to pick up my bike there were two other folks in the shop. The owner politely finished with them, and then took time to go over all the work. In fairness the work done would have been around 100.00 down town, he charged me less than half of that. If you want a skilled mechanic who knows his stuff, a load of cool stuff crammed into a tiny space to drool over, and great work, patronize this shop. If you want to be defered to because you have cash in your pocket and hang with the my-trustfund-bought-a-cool-fixie hipster crowd then go elsewhere. read more