great service, great people; awesome cars Bought air cooled…read morePorsche Car is amazing Exactly as described

If I could give zero stars, I would…read more I brought my Bentley to this shop after receiving a quoted estimate of $2,500-$5,000. We confirmed the repair would be $3,700 with a 90-day warranty. After the car was in their possession, they suddenly raised the price to over $8,032-more than double the agreed amount. When I declined, they charged me $800 for diagnostics, despite the fact that I had already received the same diagnosis from the Bentley dealership. Then, on the same day, they notified me that they were imposing a daily storage fee and threatened to lien my vehicle if I didn't pay. I never agreed to any storage fees, nor was I warned in advance. At the time I hadn't even been to the business because the tow took it directly. This was a classic bait-and-switch, followed by coercion tactics and a refusal to release my car. I am filing a lawsuit for unfair business practices, fraud, and conversion. Please think twice before trusting your vehicle--and your money--to this shop. Transparency, honesty, and basic integrity should be non-negotiable in auto repair. Sadly, I found none here.

It's nice to find a Honest Auto Repair shop and these guys are. They listen to my complaints and…read moregave me a honest estimate to diagnose the issue and kept me informed on how the repairs on the car were going. They were able to repair my car in a timely manner and have been happy with the repairs. Their shop is really clean and they took care of my car and gave it back to me cleaner than I brought it to them. Their prices are very competitive and a good value.

I'm updating this review because the business response is misleading…read more I have a voicemail from Steve clearly stating that they did not want to get involved with my vehicle because another shop had already worked on it and he did not want me to possibly "get upset at them too." That was the exact reasoning given. This was not about warranty. It was not about saving me money. I was fully prepared to pay for an inspection or any necessary correction. I was simply asking for a professional second opinion. If a shop refuses work because they're concerned a customer might "get upset," that raises serious questions about confidence in their own work. A reputable shop stands behind its skills and diagnoses issues regardless of who previously touched the vehicle. Changing the explanation publicly after the fact does not reflect well. I stand by what I said. I had a very disappointing experience at Automotive Instincts in Northridge. I called and spoke with Steve about looking at my car after another shop had worked on it, and he basically told me they didn't want to touch it because another shop already did the work. His reasoning was that he didn't want me to "get upset at them too." That makes absolutely no sense. As a customer, I'm simply looking for a professional second opinion or proper correction if something wasn't done right. Refusing to even inspect the vehicle just because another shop previously worked on it feels unprofessional and dismissive. Cars get worked on by multiple shops all the time -- that's normal. Turning someone away out of fear of a bad review instead of standing behind your own skills says a lot. Very disappointing customer service. I expected more professionalism and confidence from a shop with such high ratings.

I found JMP through Yelp as I was inquiring for a mobile Oil change etc, a few mechanic shops…read morereached out including JMP Autowerks. The few other spots were overpriced. I began speaking with Daniel at JMP, he was nice, courteous n helpful, he offered me a great price. I showed up today, I was a bit confused as to where it was at first, but immediately found it on Lap #2. Lol Along with my oil change they did a multipoint inspection and recommended a few other services that I will have done at a later time. The waiting room was CLEAN 10 out of 10, their restroom was SUPER CLEAN, and they even had coffee, tea, hot chocolate and choices along with cookies and snacks to choose from. I am happy/pleased with my service from start to finish. I highly recommend JMP Autowerkz. Thanks guys.

Easy and professional, made an appointment and the work started right when I got there. The car was…read moreready when they said it would be.

Great experience from the first phone call to picking up my vehicle…read more Robert, Dean, Alex were all friendly, professional, and efficient. I was very impressed with your entire facility and will use you for all my vehicle issues, thank you.

I took my Tesla model 3 to get an estimate for Tire rotation and Cabin Air Filter replacement. The…read moreservice writer gave me a charge of $317.04. Tesla Service Center estimate was $155.40 for the same scope of work. This is really confusing. P.S. Just as I was leaving office the service writer said the charge includes a free complete vehicle inspection. I am sure lot of people are aware the inspection means they are bound find whole list of issues needing immediate repair. By the way I will be using Tesla Mobile Service at my home for this job.

I came for a brake and light inspection and I thought I was going to pass. I would definitely come…read moreback if need be. Great service but I mean great service , they will do almost everything that needs to be done that isn't ready right there on the spot for an honest price . They went above and beyond the job that would have probably taken me all day to source parts . Thanks you John ,Lori, and other guy who's name I did not catch

My husband and I had to get our Break and Light safety inspection done and John, his wife and Ron…read morewere all amazing. Best price in town as I shopped around and super friendly and quick. I made an appointment and was in and out. I highly recommended this company! I love doing business with family owned companies and when they are friendly and priced right it's the icing on the cake for me! Thank you so very much! Truly appreciate you all! Ps... they had some cool cars in the garage to look at too!

I have been going to this place for about 4 years now. As far as i understand my vehicle has always…read morebeen diagnosed properly l( at least i never had to come back with the same issue. -everything has always been been done in a timely manner manner. - Price wise i don't know how to compare to other places but VS a dealer fred charged me $800 for what dealership quoted $4000. And I would not say that they didn't something that a dealer would.

I'm still reeling from my terrible experience at Bob Smith Calabasas, but thankfully, I've found a…read moretrustworthy BMW mechanics at Bimmers Clinic. The contrast between the two experiences couldn't be more stark. While Bob Smith calabasas service advisor were more like "salespeople" horrible communications through text, emails when you call hold times, aggressive sales tactics, and sent me a baffling video of repairs on a different car, (not mine)! Bimmers Clinic was a model of efficiency and professionalism. When I brought my car in for service, the place looks clean, there were already many cars at Bimmers Clinic but seemed well organized as each technician takes certain cars to work on. Fred and his team were a joy to work with, keeping me informed every step of the way and treating me with courtesy and respect. When they discovered a rat had been living in my engine, causing damage, I was shocked - but also impressed by their diligence and expertise. It is astonishing that BOBSMITH had missed this issue just a week prior. Fred honored the price that he quoted and spent extra time cleaning around where the rats had lived for the past couple of months also, kept me updated by sending me a video of the problem and repairs that is done . It's clear that Fred and his team are dedicated to providing exceptional service and workmanship, and I'm grateful to have found them. I will tell all my friends to visit this shop.

Precision Auto Body is a factory trained automotive body repair center. They will repair your…read morevehicle back to factory standards. If your vehicle was damaged and is now being repaired. Advocate for yourself and make your insurance company aware of your expectations so they can work with your shop of choice. The consumer needs to understand that there are situations that a body shop can't control like getting an insurance approval for hidden or additional damages. Some insurance companies are not quick to respond to a body shops requested additional inspections creating delays for the shop and the consumer. These situations are unfortunate but not the body shops fault. The body shop and the insurance company have guidelines to follow that sometimes don't align causing misunderstandings that the consumer doesn't understand. There are part delays, hidden damages, approval delays. Unrelated damages or paint concerns that a body shop needs to deal with and a consumer will not understand. The consumer at times blames the body shop for excessive cost but what they need to understand is it not cheap to repair a vehicle back to factory standards. The insurance company and the body shop do the best they can to work together. The consumer just needs to ask questions, stay informed on the repair process and allow the process to proceed. If the consumer is renting a vehicle during the repair process. They should stay within their budget or policy limits. Don't over rent then be upset that your rental coverage is expired and the repair process is still underway.

I heard from this place through my service provider at Porsche and I'm actually happy they told me…read moreabout Precision Auto body. I came in three weeks ago showed them what needed to be replace on my car doors, which was fading away really bad from the sun. I had the pleasure to work with Juan, and he was very nice and easy going. Very good customer service that made me feel comfortable having Precision work on my car. They saw the problem and said that they could fix the issue and with good costs. New parts and fixed perfectly with a fair price. I was able to order my parts and when they came in, I could make an appointment to get the job done. However, I did had to call my self to see if parts was in, but they gave me a day to come in the next few days. I brought it in today and was very pleased. I brought my car in around 8:30 and it was finished by 4:30pm. Though I had to end up paying more than expected because they had more labor to do because of the bolts, but it was ok because once my car was complete it was very good quality and value. Once I picked up my car it look as if I had a brand new car, it was perfect! My car was shining and I was very impressed. Overall, I will def come back FOR SURE! I like how they have professionalism, class, and quaint sitting area that is clean. Despite the fact of me having to call on my own was ok because it is what it is, and the costs of more labor at last minute, which was not anyones fault, it was just my car being tricky and different in order to complete the job. Further, bring your car here to get fixed! I was very satisfied!

I have been coming to Automotive Instincts for over 10 years. Tom, the owner, is always…read moreprofessional and their prices are fair. Today, Tom got back to me promptly and said I needed front brakes and a transmission for my Honda Accord. Their work is excellent and I highly recommend them. 5 stars.

Honest shop and excellent work. Everyone is friendly and competent. Took my 2013 Lexus GS fsport…read morefor an Automatic Transmission leak that Russ Transmission couldn't fix after 2 attempts even though they rebuilt the transmission just 17k miles prior. AutoInstincts diagnosed the issue quickly and said I needed a new trans pan gasket and it be $678 [4hrs of labor]. I approved it but when they started the work the tech found that the front 4 trans pan bolts were loose. They tightened the bolts, topped off the fluid and test drove it. No leaks. For this they only billed me $233. Either the tech or the shop mgr could have simply done the original job and made more $ but they both were honest, which is rare nowadays. I will be bringing all my Japanese cars to Auto-instincts going forward. I won't have to worry if they're overcharging or trying to upsell me.

Hands down the best service I've had at a car repair shop in Los Angeles. Joe always answered his…read morephone, made sure I was taken care of, that my car was fixed asap and smog test passed.

I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

The service is incredible and most requests can be handled by them. Ray is very honest with his…read morepricing and very hospitable. Will go here for any auto-repair servicing in the future. 100% recommend! Car: 2018 Mercedes e300 Service requested: the coolant system, brakes, & tire pressure sensors

Great service and price!! Came here for a front brakes/rotors repair and Ray was beyond amazing…read more The service was quick and Ray was able to answer all questions or concerns I had. Will definitely be coming back!