I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Do not trust them. They came out, gave an estimate, then after paying a deposit decided they…read moredidn't want to do the job leaving us high and dry. Now we have lost time in getting the work done.

They should be called The Best Guys HVAC, they installed our kitchen vent hood, and despite a few…read morechallenges after opening the drywall, they made it work. The job was neat, they arrived on time and completed the work as promised. Highly recommend them for kitchen vent installations. Very professional team. Will be reaching out again to service our HVAC next month.

These guys live up to their name! They are Good Guys! They are very thorough and go the extra mile…read moreto ensure your HVAC is properly working. These guys truly care about the customer and their needs. They came to my home, gave me a price for an HVAC replacement (I have an old system) and a price for repair. I opted for the repair. While they could have left me with no AC on a Friday, they actually went and got the correct parts to ensure my family was comfortable over the weekend and returned the same day. They kept me informed every step of the way, and provided reasonable pricing. I will be a customer for life!

After many years of business with this company - I can attest that Griffith no longer offers the…read morevalue and satisfaction we once experienced and often boasted about to others. The techs are great! Although those in leadership do not possess the acumen required to fix problems they cause, or mitigate recurring circumstance which erodes our trust and confidence in their company and degrades the value we once experienced. As such, we're given no choice but to pack up our multiple accounts to seek partnership with a servicer that values our business and doesn't make their inability to meet a reasonable service mark the customers problem. If you're seeking a professionally managed and accountable outfit - consider other options.

Under no condition should you do business with Griffith Energy Services!!!! Their customer service…read moreis terrible. No matter when you call, you'll spend at least 10 minutes on hold. No one takes responsibility for anything and it's impossible to get anyone with any authority on the phone. They've held on to a $500+ refund that they owe me for over two months and are saying it will take ANOTHER 2-3 weeks to process. Customer services reps have hung up on me, sent me to voice mail (I've left messages, but no one returns my calls), put me on interminable hold, and have told me "there's no one available to speak to you because they are experiencing high call volume."

I was able to receive a quote and service the same day. I was very impressed that they had the part…read morewithin minutes and were extremely affordable! Highly recommend for the quick high quality work and professionalism.

From the owner: All Pro HVAC is here to provide great service and quality work at an unbeatable price!…read more High standards and performance is always on our minds. We are here to help and solve your issues!

Honest, timely service and reasonably priced. Easy to make an appointment and convenient to me.read more

Now they went to the new management. earlier they were affordable but now they are costly and…read moregreedy. they will be behind you if they give you the quote and that quote will be double or 3 times other quote. stay away from these greedy company.

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

I have had Joey work on my two residential systems multiple times. I can recommend him highly. He…read moreis very knowledgeable, efficient, and fair.

Would not recommend Purcellaire. I had Joey come out for what I thought it was a free estimate but…read morethen he made what I felt were advances towards me when he was finishing up (I'm a straight male). I rebuffed his advances at which point he said I owed him $100 for the estimate - however he had never mentioned this beforehand.