What an amazing experience with Mark from Lyons!…read more 5+ stars for service, quality, and value. My husband asked several plumbers for quotes, and Mark was the first to reply, right away. He gave us a fair estimate based on the problem description and scheduled a visit immediately. True to his word, he quoted the exact cost when he arrived. During his first visit, Mark was thorough, answered every question, and explained everything clearly. He fixed half the issue on the spot and returned the next day to finish the job. Because the old valve was badly installed and the surrounding "box" cracked when it was removed, Mark went above and beyond. He replaced the whole box and the new valves, a service that would normally cost an extra$200, but he didn't charge us a cent for it. He tested everything before leaving, and when I mentioned our weak‑pressure shower, he instantly diagnosed the cause, explained what caused it, and showed me the issue, and fixed it at no additional cost. I also asked about the slow draining sink, and Mark handed me a tool to remove the debris and showed me how to access the clog. Again, this was free of charge. Mark assured us that Lyons' labor and parts come with a one‑year warranty and that the components used are built to last. In today's world, it's hard to trust someone you don't know, but Mark made us feel completely comfortable and at ease. We're thrilled with the service and will gladly refer Mark and Lyons to anyone needing plumbing or drainage help! We will no longer be looking for another plumber again.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

Jonathan was the first plumber on the scene when our basement got flooded from a clog in the sewage…read moreline. He worked diligently for hours to identify the source of the clog and cleared it enough so that we could use our toilets again. He even identified an unrelated issue with our water heater that we were able to fix before any major damage occurred. You can trust him and the team at EJ plumping for all of your plumbing needs!

EJ Plumbing showed up quickly when we had a pipe leak in our aging townhome. He was prompt and…read morecourteous and immediately knew what to do to fix it!

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

We needed some gas lines redirected, and Whistler was available quickly and offered a free quote…read more The employees were friendly and professional and pointed out some issues and made relevant suggestions. The work was agreed upon after we received the quote, and the service team were prompt and did an excellent job. These folks seem like honest businesspeople who don't try to upsell you. For disclosure, I also checked with Roto Rooter and they suggested a quote of $6,000 to redo everything, which was completely gratuitous. Roto Rooter was also incredibly rude over the phone and during my appointment window asked me do I still need someone to come out.

The drain guys saved me from a huge expense when another company wanted to tear up my kitchen to…read morereplace a hole in my drain pipe. The drain guys did a comprehensive review of all the pipes found the problem and was able to implement a sleeve instead of digging up the floor, the other company didn't even provide a video for $1000 though they did fix the initial problem by clearing the clog. Go to the drain guys if you have any drain issues

I called The Drain Guys on Thursday afternoon for a slow-draining bathtub after attempting to clear…read moreit myself. When scheduling, I specifically asked whether they could provide at least a ballpark estimate for snaking a bathtub drain. I was told there was no way to provide pricing information until a technician saw the issue in person. At the same time, I was assured their pricing was "the best in the business," that the owner operates with integrity, and that they are not in the business of gouging customers. Based on those representations, I agreed to schedule service. I was told that due to the snowstorm and several frozen pipe emergencies, the earliest available appointment was Saturday. I understood that weather can create legitimate service delays and agreed to wait. However, late Friday evening, the night before the scheduled Saturday appointment, I received a text stating the plumber would not be able to come because they were behind schedule. The next available appointment was Tuesday. That resulted in a five-day wait from my original call for a routine drain issue. When the technician arrived on Tuesday, I was quoted $550 to snake a single bathtub drain. The work took approximately 30 minutes. After receiving the quote, I texted the office referencing the earlier statement about having the best prices in the business. I was then told that they had not said that, only that their prices were competitive. If $550 is the standard rate for this service, that information could have been shared when I specifically asked for even a general idea of cost. Being told that no pricing guidance could be provided, while simultaneously being reassured about superior pricing and integrity, created expectations that did not align with the final quote. The technician did clear the clog. However, he did not remove his shoes or use protective coverings despite snow and mud outside, and water was tracked into the home. This experience combined a last-minute cancellation due to scheduling issues, a five-day wait for service, no upfront pricing transparency, and a $550 charge for approximately 30 minutes of work. Prospective customers, particularly those who are cost- or time-sensitive, should request written pricing information and obtain comparison quotes before proceeding.

Great company just happen to find on Yelp, Sam with Outlook was fabulous to work with. On time and…read morevery helpful at explaining everything. Had a leak upstairs in one of the guess bathroom. he gave me options which I loved and waited for me to make my decision. I will call him for any future plumbing issue.

Joseph is always a delight to work with. He knows what he's talking about and always explains…read morethings so you understand it. He stayed till the job was done and everything was working like it should. Great guy to work with. Highly recommend his services.

I called on a Friday after being recommended here. My central air conditioning unit in my home had…read morebeen running constantly and often would be higher than what it was set at. I was booked for that Monday! The day of my appointment, I was called several hours before my appointment to say they had an earlier than expected time slot and wanted to know if they could come now. Unfortunately I couldn't do earlier than scheduled but appreciated them asking! My time slot was 4-6 pm. They showed up at 4:05! Wow! I can't tell you how many times companies give time slots and show up hours AFTER the time frame. But not Markool! They are on it! Jorge and Jose were my technicians. They were both very friendly and went right to diagnosing the issue. After about 30 minutes, they figured out I needed Freon. I asked the pricing and they had a tablet to look up the pricing right away. If you need Freon be warned it's expensive! Not this company's fault though it seems to be commonly expensive when I looked online out of curiosity. These two technicians were knowledgeable and explained everything. They were super polite as well. They emailed me my invoice with pictures of everything they did today. I highly recommend Markool for your cooking needs!

My AC went out during the hottest week of the year. They just had a cancellation for the next day…read moreand fit me in late afternoon time frame. After 2 hours of work, they got it running and my temps went from 80-83 inside to a much cooler 73 degrees. They explained that my entire unit needed to be replaced. After a wait of several days they were back yesterday and replace my heat pump after they had to remove my hot water heater, which is in front of the heat pump. Today I am sitting at a very comfortable 69 degrees...loving it! Markool is the best!

After attempting to change the fill valve and and flapper, I decided to hire a pro. Bryan was…read moreprompt, efficient and courteous. My toilet is running smoothly and better than ever. I highly recommend FMP. Thank you Bryan!

Bryan was quick to respond, available same day and provided exceptional quality service. He was…read morewilling to give a quote immediately that had no added costs. Will definitely consider him again when the need arises

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Super grateful for the excellent service regarding the toilet leak in my guest bathroom. I…read moreappreciate the quick turnaround time.