Price was slightly higher but they were available to get the job done same day. Quote was on the…read morephone and they came later in the day to fix it.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

Thank you for the speedy response. They came out the very next morning and before 11am the issue…read morewas fixed ! Without disruption to our morning routine !!

Toilet replacement in the master bathroom was quick and easy. EJ plumbing did a great job fitting…read moreus into their schedule and making sure we got great service at a very fair price.

Excellent work done replacing one of my shower faucets and installing a new shut off valve…read more Couldn't be happier with the quality of the work. I would highly recommend!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

First time customer here, and The Drain Guys will definitely be my first call for future plumbing…read morework. From my first interactions I was impressed with the customer service. I solicited quotes from three companies to reline my 80+ year-old sewer line. One never delivered; Second quoted but was near impossible to get questions answered regarding the quote. Drain Guys quoted on the spot, and was extremely responsive regarding follow-up questions. The CIPP liner process is technically complex, and the team experienced some unforeseen complications. However, the skill, positive attitude, and perseverance of every team member when things got tough truly impressed me. The team worked very hard over several days, overcame major obstacles, and ultimately delivered a drain line that will hopefully last another 80 years. Despite the challenges, I never doubted I was in good hands with The Drain Guys and I would absolutely call them again. Special thanks to Adrian, Kevon, Oliver, Johnny, and Jay -- I appreciate you all! Chris

I submitted a project request for clanging pipes through Yelp and a rep from the drain guys was the…read morefirst to respond within 2 minutes. They were able to come out first thing the following morning to take a look at the situation, turned the water valves all the way on, and sent me a detailed quote while they were still there (unfortunately they initially sent it to a wrong number so someone has my personal data :/ ). Pricing was on the higher end of what I expected, and I was planning to get estimates from other companies that responded on Yelp to compare, so I let them know I would be in contact. Later that evening, I went back downstairs and noticed a leak coming from the main water valve, which was not leaking prior to the drain guys' visit. I immediately sent a message with a video via yelp, and the rep responded saying they would contact the plumber and get back to me. It's been almost 2 weeks and I still haven't heard back, which is interesting as they were so quick to respond when I was potentially giving them business, but ghosted me when I held them accountable for causing a leak. Thankfully, a plumber from another company that responded to my yelp project came by and was able to tighten the valve to stop the leaking. Turns out the drain guys plumber had loosened the entire pipe/valve when he turned the knob all the way on, so it was a simple fix but something that they should have looked out for in the moment. Had I waited for the drain guys to come back my basement would have been flooded. I'm utterly disappointed in their lack of accountability and communication, and have no trust in their services if they were able to let me down on such a small matter.

My sink and dishwasher drains properly now!! It was def Gerry rigged by my boyfriend and I to get…read moreus through installing the new garbage disposal and dishwasher, but now it's up to code! Thank you so much

Sam was absolutely top notch, was able to get to Hagerstown super quick from Frederick, knew…read moreexactly what he was doing, gave me an accurate quote from the get go, and got it knocked out super quick. Also replaced a really old style faucet with a new modern one, and just absolutely 10/10 service

Exceptional and Honest Local Service"I cannot recommend Markool Heating & Cooling enough! They were…read moreprompt, incredibly professional, and truly care about getting the job done right without overcharging. As a smaller local business, you get highly personalized care and direct communication with the people actually doing the work. They are my go-to for all HVAC needs."

I called on a Friday after being recommended here. My central air conditioning unit in my home had…read morebeen running constantly and often would be higher than what it was set at. I was booked for that Monday! The day of my appointment, I was called several hours before my appointment to say they had an earlier than expected time slot and wanted to know if they could come now. Unfortunately I couldn't do earlier than scheduled but appreciated them asking! My time slot was 4-6 pm. They showed up at 4:05! Wow! I can't tell you how many times companies give time slots and show up hours AFTER the time frame. But not Markool! They are on it! Jorge and Jose were my technicians. They were both very friendly and went right to diagnosing the issue. After about 30 minutes, they figured out I needed Freon. I asked the pricing and they had a tablet to look up the pricing right away. If you need Freon be warned it's expensive! Not this company's fault though it seems to be commonly expensive when I looked online out of curiosity. These two technicians were knowledgeable and explained everything. They were super polite as well. They emailed me my invoice with pictures of everything they did today. I highly recommend Markool for your cooking needs!

After attempting to change the fill valve and and flapper, I decided to hire a pro. Bryan was…read moreprompt, efficient and courteous. My toilet is running smoothly and better than ever. I highly recommend FMP. Thank you Bryan!

I wish I could give 0 stars. In June of 2025 I hired this…read morecompany to unclog a sink. I have a demanding job and am a single mom so extremely busy. I couldn't watch over the plumber. Brian from Flow "Master" Plumbing told me he needed to replace the pipe under the sink because it was too small. I have used a plumber once before, I was never told that but I was busy and so I said " do what you need to do to get the sink unclogged." These ppl charged me $550 to unclog my sink. They asked for a review, I gave them a great review. Then, the exact same sink clogs again so I called them back to fix it. It was a week-end. I couldn't stand over them again- kid has swim practice. Brian arrived unprepared had to leave to go rent a snake. Took all afternoon. Then said he "snaked" the pipe. The sink appears cleared, he charges me $700.00! My gut is saying WTF!? But I pay it. Always hopeful. Fast forward a couple weeks and SAME SINK has the same issue. Remember he charged me $550.00 the first time because he SAID the problem was that my pipe was too small. I have had my house since 2007. Never had that issue. Anyway, I contacted Brian. Told him the sink was having the same issue and that I felt he wasn't fixing the issue, just charging me excessively. I tell him he needs to either refund my money or come back and actually fix my sink. In typical fashion by those who don't care about their customers because a sucker will always exist (like me, with zero time to oversea the work) and they will always get paid, he simply blamed MY HOUSE. He had the balls to tell me my house was old (if I had a brand new house I wouldn't be calling a plumber, dipshit) and that's it. No, lets see what the real issue is, or "maybe we need to snake further out". Nothing. He then just ignored my request to fix my sink. My house was built in 1956 and completely renovated in 2012, btw. I ended up hiring a plumber from DC who came in, unclogged the sink for $250.00 and laughed when I told him Flow "Master" Plumbing told me my STANDARD pipe under my sink was too small and that is why my sink clogged. Did I mention that Flow "Master" Plumbing left a giant hole under my sink after they replaced my pipe the first time? Yeah. I need to pay someone else to rebuild under my sink now. Lesson learned. NEVER AGAIN!! Over $1,000 in the trash! Claudia Hines Washington DC

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more