I was never honored my appointment. I made a deposit for $125 on 6/4 and was scheduled for 6/17 @…read more11:45 but didn't receive a location for service and that on the day of I'd get a message for which location to arrive to. I text the phone number regarding my appointment and no response.

Wonderful environment, friendly staff! Would recommend!! Had a great relaxing time. Will be coming…read moreback.

Favorite affordable massage parlor. We drive from Pittsburgh to Cleveland just to go here.read more

I requested a 2 hour massage, when I called the woman said thats fine. When I got there i was led…read moreto a room with 2 girls. They said 1 hour massage 2 girls. I didn't know what to say then they demanded tips up front $40 each. I said no only after if I think it was a good massage I will give you a good tip. Then both of them started reaching in my pockets looking for money and 1 grabbed my wallet. I was totally blown away and told them let's get this over with and I will tip you. Long story short, what was supposed to be a 2 hour massage that was to cost $120 turned into a 1hour massage with 2 girls that cost me $400 I found out when i got home. Somehow they got my money out of my wallet. And the massage was terrible on top of that.​

My husband and I have been long time patrons of Massage Envy stores. We used to go frequently when…read morewe lived in the Chicago area. Moving to the Mentor, Oh area we were pleased that there was one close to home. Everyone at this location is so inviting and friendly. We have memberships there and last year when my father passed they were very understanding and were able to help us with putting our accounts on hold and making sure that any time that we were able to spend there was worth while and that we didn't lose any sessions. I have another massage scheduled for tonight with James and I'm so excited!

KELLY IS AMAZING!!! Gave me the best prenatal massage! Been coming here for years she is by far the…read morebest!! Completely exceeded all of my expectations!

Noriko is always attentive to what you need. She is an excellent masseuse, and the atmosphere is…read morevery relaxing and pleasant.

Rude and vibes are way off. We scheduled an appointment online to float, refused service because of…read morehair color even though no disclaimer about it is listed in the booking system. They don't give refunds even if they're the ones canceling the service. Definitely not LGBT friendly, they looked at us like we had four heads. I'll never be back. Just a gross feeling experience all around.

I Reached out to inquire about a package for my wife and 11 year old son for my wife's bday via…read moretheir chat platform which connects to Facebook messenger. This was the reply I received. Don't waste your time here. Clearly they have immature and or intoxicated people working there and responsible for service/marketing. Definitely nothing remotely close to professional.

What an amazing massage! I have seen Jennifer and Sharon and truly believe that they are the best…read morearound! I loved it so much I bought a package and am going to schedule regularly. Clean, comfortable, and affordable. Love it and will recommend highly

Jennifer's quality as an LMT exceeds that of any massage therapist I've seen yet. You can tell that…read moreshe takes pride in her role as a health care provider and has a thorough understanding of the body. She listens and respects your time, and her professionalism is top-notch. I highly recommend Jennifer if you're seeking relief from pain or tension.

My massage here was by far the BEST one I have ever had. Jennifer made me feel comfortable and…read morerelax . She is very friendly and after my massage she shared her insight on what I can do to help improve my pain/soreness . I have been back several times and I plan on continuing to see Jennifer . I feel like a whole new person !

From the owner: Swedish/Relaxation Massage Therapeutic Massage…read moreMyofasical Release Trigger Point Release Chair Massage Corporate Chair Massage Mobile Services Available

I've been to Renee's twice and both visits were incredible…read more My first appointment was with Cathleen and when I made my second appointment I couldn't get in with her and was bummed, but ended up with Kelly who did just as incredible a job! They really work with you based on your needs. The atmosphere is incredibly relaxing from the time you walk in the door. I walked out of there feeling more relaxed than ever! Looking forward to trying out some of the package deals in the near future! I can feel the stress melting away just thinking about it. My only gripe is parking - be sure to think that through depending on what time your appointment is, downtown Willoughby can be a pain.

Today was first time getting a massage, and well I was pretty nervous about it, but that was soon…read moretaken care of. My therapist was Bri, and she made the experience comfortable enough, and even the receptionist who checked me in, didnt get her name, was very friendly. Massage was nice, little painful on certain spots but thats probably caused by stiff muscle, but all and all, I'd give this company an A+, and I will certainly come back!

Not sure why Yelp is asking me to do another review since I've already reviewed this business. I…read moredefinitely recommend this business. It's a small woman owned business. The owner is great and has a lot of flexibility in her availability.

I rarely write reviews , but I had to share how much Renee has helped me through a series of hydro…read morecolonic cleanses . She is not only incredibly knowledgeable, also deeply intuitive , compassionate and respectful of the body's natural healing process . From my very first session , I felt like I was in the hands of someone who truly cares--about her work, ,her clients and their well being . She has several locations and I've now had multiple sessions and each time I walk away feeling lighter , clearer physically and mentally and more in tune with my body. Renee creates a calm , non judgmental space , and she explained everything in a way that made me feel safe seen and empowered to take better care of myself. It saddens me to see she doesn't always get the glowing reviews she deserves--because if you take the time to allow yourself to be comfortable with the experience and let her do what she's gifted at you'll realize you found a true gem !!! I absolutely adore her , trust her , and I can't recommend her highly enough . She's made a major difference in my health and quality of life . If you're hesitant -- I'd say do it for yourself and go in with an open mind and a willingness to learn . I promise you won't regret it !!! Your only regret will be that you didn't do it sooner.