I called for rates on propane and the person that answered the phone told me the price per gallon…read morewas $3.45 per gallon! We thought it was a great price so we drove there. My Fiancé went in got the guy to come out to fill 3 - 7 gallon tanks which is 21 gallons at $3.45= $72.45 + tax(8.250%) $5.98 would have made the total $78.43. We get the receipt and the TOTAL WAS $95.89!!!! $17.46 HIGHER THAN WE EXPECTED!!! We were charged for 22 gallons @ $4.00 AND they did 1 tank at 0.2 gallons for a total of 23 Gallons!!! TOTAL RIP OFF!! We won't go there ever again! THIEVES!!! THIS PLACE IS A RIP OFF!!!!!

1st time propane tank refilled here. Initially they thought I was exchanging, but I didn't make it…read moreextremely clear that I wasn't doing that. Once it was known I was refilling, the service started immediately and he completed the entire refill from start to finish allowing me to watch the entire time, and refunded the extra cost of exchange in cash (saved $10 just fyi!). I'll be getting refills here from now on!

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

I have an unusual project at my home. I reached out to Pacific States Petroleum and received a…read morereturn call from Jeff Guy within an hour. He made arrangements for a conference call with their safety technician, Glen. Although my project does not fall within the parameters of their business, they spent over 15 minutes discussing my project and exploring my options. I found them to be knowledgeable, safety oriented and very generous with their time.

Don't ever sign up with these people, for an estimate they WILL bill you even if you don't sign a…read morecontract just for an inspection. They add fees that aren't mentioned in the initial consultation, Tank Install, regulator, 3 year contract, minimum required yearly amount, online safety info course... Classic bait and switch company. Keep who you have!

Above the top I recently had the pleasure of working with Sean with Suburban Propane. From the…read moremoment I contacted them, their professionalism and commitment to customer satisfaction were evident. Sean went above and beyond to make sure everything was working safely.

If you need to get a REFILL or new propane tank this is the place. Bring and old one or be ready to…read moreget a new one.

Needed to get an in-vehicle tank and a loose one filled. Easy access and No problems.read more

Helpful staff and easy pick up and drop off. Another nearby location was not helpful at all.read more

I had a really frustrating experience at this U-Haul. I took my propane tank in to be filled this…read moremorning. It had the valve knob on it when it left the back of my truck to be filled, and it was placed right back into my truck afterward. A few hours later, we were leaving for a camping trip and realized the valve knob was missing. We drove all the way back to U-Haul to ask about it. The employee called the person who filled my tank, and he confirmed that he did fill my tank and had to turn the valve knob to do it before putting it back. Then I was told, "Maybe you didn't have the knob when you brought it in." That made absolutely no sense. If I didn't have the knob, how was the tank filled? Especially after the employee who filled it had already confirmed he used the knob during the fill. The tank never left the back of my truck except while it was being filled. Instead of taking responsibility or helping resolve the issue, they dismissed my concern and offered no solution. We were left scrambling before our camping trip because a part that was there when we arrived was suddenly missing. Very disappointing customer service. I expected much better.

Highly recommend ! I would give 6 stars if I could. Miguel is wonderful and ensures the RV is…read moreready to roll out. He also can help with some Minor maintenance and repairs. He is receptive and accommodating to schedule changes . The folks working there are great!

We've stored a couple of RV's here. They are very flexible and communicative. If you are looking to…read morestore an RV, boat, etc.....this is the place!

Issues with installation it took several visits to get the propane running. Promotional credit…read morenever applied after they kept giving me a new reason why it might not fit my situation. Delivery guys are nice and personable but that's about it.

I have been a customer for 14 years but lately the customer service has gone downhill. They don't…read morereturn calls, the service is not reliable and their management does not seem interested in retaining clients. So, sad to say, I am canceling them. I cannot recommend and wouldn't recommend them to anyone starting a service.