I needed to move back to the Bay Area and was overwhelmed with apartment hunting. But when I turned…read moreinto CountryBrook, I knew I was home. Elizabeth gave me a tour and made me feel so welcomed. Deborah and Brianna have also been very kind and helpful. Management is responsive and professional. I had a slight issue with a cabinet and Chris came promptly and sorted it out for me. He was friendly and helpful. Everyone I've met here on the property has been friendly and courteous. People smile and say hello. My next door neighbors are awesome, which is wonderful. I enjoy the family atmosphere and the cultural diversity here. I love walking the grounds with my little dog. It's peaceful. And quiet. I feel safe. I highly recommend CountryBrook. I'm glad I can call it home.

2026 update for any perspective resident: you will be responsible for hundred of dollars a month…read morein fees that are likely unlawful. Ardenbrook owns 50k apartment units, of just the 400 they own in this complex they pull over a million a month

We Love Falcon Bridge! Been Here for 9 Years, Mrs. Anna Mr. Anthony and Mrs Vickie Thank You for…read moremaking it safe and warm Here!

We just moved into our apartment. We have never had such a nice leasing team Anthony, Vicki and…read moreMarco helped us with all of our questions .

I recommend Highlands Point Apartments and can not say enough about the Assistant Manager,…read morePatricia! She is AMAZING and always goes above and beyond to make sure tenant's needs are taken care of timely and efficiently! Management and the office staff are always pleasant and helpful. Maintenance crew is exceptional too!

So to update, I was given the option to leave the apartment and nothing happened to the neighbor…read morewith barking dog with terrible scary neighbor in the unit below me who made lies about my dog and myself. When they were the issue. I decided move again after moving from Washington 15 hours cause I felt no compassion from management Tara and Tracey. I wanted everyone to follow the rules I don't understand why they can't follow rules. The neighbors were not supposed to have anything in the garage and they had a giant dog and a tv and couch and it would bark all day and night and I lived above it and I couldn't sleep. They were so rude to me. Anyways I ended moving out because of them. There were no available units either for me. I had to move out which wasn't fair. Since I drove 16 hours from Washington to come here. In the end Tracey was understanding but during the process I felt the support was one sided to the neighbors who were noisy and breaking the rules everyday. It was my dream to move there but the neighbors ruined it for me. All I have to say is those neighbors are the worst and I lived in building 12 unit 1226. I hope that management handles those neighbors better. They ruined my experience in their apartment and my life.

I'm so happy I found Cottonwood! They had amazing deals on rent for the holiday season that I…read morecouldn't pass up. The leasing office staff is extremely attentive, quick to respond, and non-salesy which I appreciate. The area is BEAUTIFUL- when ever I post pictures of the view outside my place my friends ask if I'm in Oregon, with all the beautiful trees around. Beautiful trails near by, a wonderful wooded property, and very convenient to access both 580/680. Being only a five min drive to In and Out is also a huge bonus. I've only been living here three weeks and my favorite perks of the apartment are the quietness, large patio, storage shed on the patio, and the wonderful high ceilings. Book a tour!

DO NOT MOVE HERE if you value your privacy, safety, or even basic human decency from management…read more I've lived in many apartments over the years, but I have never experienced anything as disturbing as what happened here. While I was overseas visiting my husband--who is active-duty military--someone from management entered my apartment for a "routine inspection" without proper notice. I was never called or emailed, just left a note on my door. When I returned, I discovered several personal and important items were missing, including medical insurance documents and a diamond ring. Shortly after, I found out my medical insurance had been canceled due to suspected fraud. The mailed notice had been sent to an old address--something I would have caught if my documents hadn't been tampered with. I only discovered the issue when I tried to book an appointment following a miscarriage and a serious lung infection. I was left emotionally, physically, and financially vulnerable--and management showed zero compassion or urgency in response. But it gets worse. Once I informed them I was terminating the lease under the Servicemembers Civil Relief Act (SCRA), they began retaliating--tampering with mail, disrupting deliveries, and making the parcel box system unusable. Instead of professionalism, I was met with hostility. After filing the police report against the maintenance worker, Daniel Guzman, my mail suddenly started getting tampered with. I've traveled internationally five times this past year--three times while living here--and never had issues. But suddenly, my mailbox was cleared out, I received empty packages, and I had to track down my mail at the post office--only to be told it was in a parcel box. When I checked, it was completely empty. The most chilling part? On the same day those packages were marked as delivered--and then vanished--management posted a note on my door warning me to be cautious and watch my surroundings. Not only was this incredibly unprofessional, it felt threatening and retaliatory. How did they know something had happened that day? Why such a vague, alarming warning? It didn't feel like a coincidence--it felt like intimidation. Coincidence? I don't think so. Let's go back to move-in day: when I asked Daniel to fix the broken sliding door, he made disturbing comments about me living alone--implying someone could break in if they "really wanted to." That left me feeling deeply unsafe in my own home. Worse, I had to chase him down multiple times just to get basic repairs done after moving in. Garbage disposal spitting dirty water, dishwasher not draining, hole in bathroom wall caused by water damage, screen door not locking properly, screens falling off outside bedroom window, crack in tile, towel holder kept falling off couldn't beat weight of a single towel, and lastly dryer not heating up to its full capacity. Under California Civil Code § 1941.1, landlords are legally required to maintain doors, locks, and windows in good working condition. A functional sliding door isn't a luxury--it's a legal obligation under the warranty of habitability. Management failed to meet even the most basic standards of safety and decency. And let's be clear: under California Civil Code § 1954, landlords must provide at least 24 hours' written notice before entering a unit--and entry must happen at reasonable times with respect for a tenant's privacy. A note on the door is not enough. And touching a tenant's mail? That's a federal crime under 18 U.S. Code § 1708. How many federal laws broken now? This isn't just a negative experience--it's a serious legal and personal violation. I fully intend to pursue legal action and escalate this situation. This complex is not safe. There is no accountability. There is no respect for tenant rights, safety, or dignity. **If you value your safety, privacy, and peace of mind--**stay far away. It's not worth the risk or the trauma.

I normally don't write reviews, but I wanted to leave one because my experience at Canyon Creek…read moreApartments was a lot better than most places I visited. Royia and Shaun were both really kind, patient, and easy to talk to. They took extra time with me, answered questions thoroughly, and actually listened to what I was looking for instead of making the whole thing feel rushed. A lot of apartment complexes make the experience feel very impersonal, but Canyon Creek felt much more welcoming. It was nice dealing with people who actually seemed to care and were willing to spend the time helping me explore different options.

Update on my review from 2018! I've been here for about 8 years and I love this place! The team is…read morealways super responsive. I hate that people post photos on here of issues that they are having in their homes. Issues may happen in homes. When you own a house, who are you going to review when things aren't going right? The team is amazing and doing a great job running the community. Now, the team is completely different from when I first moved in. Shaun is amazing and is always fun to talk to! Royia is super caring and sympathetic to residents needs. There was an incident that happened with my neighbor and our car and she was able to help us resolve the issue right away! Lupe and the new service tech is great also! It's been almost 10 years and I've definitely called Canyon Creek my home!

I would like to recognize the outstanding team here, whose professionalism and care truly enhance…read morethe living experience. The maintenance team, Manuel and Isaiah, are excellent. They are consistently responsive, courteous, and dedicated to addressing any concerns as efficiently as possible. Their respectful approach, strong work ethic, and commitment to quality service make a meaningful difference and do not go unnoticed. They are also very kind people. Lillya and Lisa in the office are equally exceptional. They are warm, professional, attentive, and genuinely committed to creating a welcoming environment for residents. Their communication is thoughtful, and they clearly take pride in providing a high level of service and support. The entire team demonstrates kindness, integrity, and professionalism, creating an atmosphere that feels well-managed and supportive. Their consistent effort and positive attitude truly set this community apart. Thank you to Manuel, Isaiah, Lillya, and Lisa for the care, professionalism, and dedication you bring every day -- it is sincerely appreciated. Sincerely, Victoria

BEWARE!!! Monthly…read morerent increased by nearly $500 in 3 years! That is an increment of nearly $5,500 - $6,000 per year! Additionally, the utility charge was a flat $95 until last year. This year, during lease renewal, they added a term called "a more fair and equitable method of calculating utility charge." Who would think that this means they are going to increase the utility charge by 120%? According to them, a "more fair and equitable method of calculating utility charge" means increasing it from $95 to $210. The apartment next to mine has been vacant for nearly a year. I have seen 4-5 different tenants in that apartment over the past 3 years. I hope you understand. So, I strongly recommend: BEWARE before you move in here. I'm paying the price for my laziness.

This property has went downhill. Broken cars everywhere, trash, stairwells and breezeways all…read moredirty. New residents who smoke on the property. I cannot walk anywhere without smelling cigarettes or weed. No fresh flowers around the monument signs. Very sad what this place has become.

I have lived here for many years. There has been a lot of managers, leasing agents and maintenance…read moreduring this time. The past year has been a refreshing change. A year ago I needed to sign my lease in person ( in office ) due to a software issue on my computer. Diane was very helpful and patient making this an easy process. The office is professional and readily answers questions related to occupancy at Seville Apartments. Recently I visited the office for some additional information on my new lease and Diane went above and beyond to make sure I got the answers needed. Thank you to the staff at Seville Apartments!

1 Star - Extremely Unsafe and Poorly Managed Community…read more I am writing this review as a deeply concerned parent and tenant. I live in this complex with my newborn baby recently released from the NICU and my 12-year-old child who has asthma, and our living conditions have become unbearable due to ongoing harassment and constant exposure to smoke and heavy sage burning from our neighbor. Despite months of complaints to the leasing office, corporate, and even the police, absolutely nothing has been done. The neighbor continues to burn sage so heavily that it burns our eyes and throat, and the smoke fills our apartment daily. They have also threatened me and my child, harassed my guests, and slam their doors so violently that pictures fall off our walls. I recently had a total knee replacement on November 17th, and instead of recovering in a safe environment, I am dealing with constant stress and unhealthy air conditions. We even contacted ECHO Housing, who advised the neighbors to stop, yet the behavior continues every single day with no action from management. Corporate refuses to return my calls, and the office has shown zero concern for our health or safety. This complex does not protect families, children with medical conditions, or tenants dealing with legitimate safety issues. The quality of living here has gone completely downhill. So many long-time tenants have already moved out, and it's clear the management's priority is filling units--not maintaining a safe community. If you care about your health, your children, or simply living in a respectful and well-managed property, look elsewhere. This has been the worst living experience I have ever had, and they have officially lost a responsible, long-term tenant.

I loved it here! Great community and great management staff. Very quick to respond to my…read moremaintenance request. It all got taken care of ASAP. Alex and the staff are wonderful people who care about their and neighbors were great. My kids loved it there and I miss Living one of the best years of my living there with my little toddlers never got a complaint. We also never experienced any problems of any kind while living there.