Cool concept would be the best trampoline place if the stuff wasn't blowing the whistles all day for little things, pricing is out of hand and if there's "specials" the staff all tell you something different very confusing and frustrating. read more

This is the cleanest and the nicest trampoline park in Clovis. Their socks are so cool, and their crew members are really genuine and nice! Definitely going again for sure, "I found another hidden gem in Fresno" read more

This was an awesome experience , there is so much fun things to do! Great workout for all ages! The staff is so helpful and is constantly ensuring everyone is following the rules , feels great to know they are taking care of the kiddos. read more

A lot of fun, great prices (plus they give military discount!) it was clean and the staff was very friendly. Would definitely go back!

Got their winter pass for M-F and showed up today but they won't take it because it's a "holiday." Did they bother telling us when we were getting the pass? No! Wasted a trip and the place is pretty much deserted. read more

Do NOT GET A Membership at Defy! You will not be able to cancel it! I've tried to cancel before the pandemic and was still charged for the following month. Once they opened back up I was charged again. It is impossible to contact anyone from corporate to help, my husband had to change his card number to avoid future charges! We've paid for two months, and when I've emailed them they never return my emails, I've tried emailing the local branch and my email was blocked. They have taken $220 worth of membership fees. read more

Brought a large group of kids here to bounce and everyone had a blast. Wish they could reserve times or do larger groups on short notice, but still had a blast and no disappointed kiddos! read more

WOW! We just had our daughter's birthday party here and it couldn't have been more amazing. Not only was this our first birthday party at Defy but it was actually our first visit there too. Top to bottom we were taken care of incredibly well. The communication was excellent and the staff assisting us was top notch. Food and drinks were great, all the kids (ranging in age from 5-12) had a blast with all that there is to do. Wouldn't hesitate to return again! Thanks Defy!! read more

Be very careful with the membership. We had a membership for 4 months and decided to cancel as it was too hard to get out there with school and work. We asked the front line staff if we could cancel and they stated we can do so ANYTIME we want online. We canceled on a Friday the 10th and we were still charged on that Tuesday the 15th. We were informed to email the back office for a refund since we were missed informed with the timeframe. It too them 2 full weeks to finally get back to us after 3 emails sent and they informed us they would not refund since we didn't give them enough time. SERIOUSLY? Anyhow be sure to get everything in writing as they are never all on the same page and or very clear with their process. read more

This is a great place for the family! It was quite a work out! We came for a birthday party here which was pretty awesome! The staff were very friendly and nice! I love how clean they keep this place! The price is a little on the pricey side for me, but we had a great time, my kids really enjoyed it here as well! The only down side is there was no food, unless you reserved for a party. The only drinks they had was soda machines. I think that if food was served, we would probably be here longer! I do like that they have a monthly pass deal! It's quite a steal! If I didn't live 35 minutes away, I would probably be here for my gym workout! read more

Very cool place for the kids to use some energy. The staff is awesome, super nice and friendly.

Amazing park and great staff is what makes this place so fun. Staff will talk to you if you would like and they are fun. For example, Michael is super understanding and has a positive vibe towards this place! Highly recommend coming. read more

This place is probably the best kids jump/activity place around. Even lots of fun for the adults. However it is by far the priciest place by double or even triple the price so won't be going as much as usual. read more

We just had our daughters 4th birthday here Sunday. 3 of our party guests were injured. One broke her arm both bones because your trampoline pads weren't secured. It was awful! After paying for the party in advance our host thought it was her place to.come argue in front of our party guests I hadn't. When I showed her the online receipt she still decided to continue on. This place is a damn joke! Nothing like your 4 year old child crying as she watches her 7 year old.cousin being taken off in an ambulance. And all the employees did was call 911. And wave their waiver in the air, the party parents administered first aid until help arrived! read more

Defy is amazing. The sheer size of the place blows away the competition, let alone once you take all the amazing obstacles and courses into account. The kids have an absolute blast every time we come. Some of the other reviews are bad because of Makai getting hurt trying to do a trick a typical kid would never attempt and being on the wrong side of very long odds. It was tragic, yes. There's no denying the whole thing just sucks. But it is not the fault of the facility. read more

went with my sister yesterday. Defy is a really nice place with great employees. Andrew was super nice to us and helped us when we got locked out of our lockers lol. read more

came here during covid very safe got the membership which was very worth it i got all day on the weekends i got 2 hours very covid safe and kid friendly read more

Very fun and good place to do all kinds of things but some things need to change. Such as the membership line. We will go in that line because we have memberships and there will be people that don't even have a membership. Finally it's kind of annoying waiting 15 minutes I think there should be some other way to get people in faster. read more

Whoa! Big thumbs down on Flight Club Express today! I stood in line 15 minutes for 1 little boy to jump...so much for EXPRESS! Should have those folks checking in first. read more

A cool place for the kid's to get good PT in and fun obstacle courses to challenge their motor skills and coordination. A good variety of activities to keep all ages entertained and clean, a plus. Only issue is getting in. Not sure if it's understaffed or what but they only focused on getting members in and the non-member line went unnoticed. There was one guy ahead of us and we waited 15 minutes, it was crazy. read more

This place is baller. The trampolines are nice and bouncy and the staff is pretty chill. One person who stood out to me the most was the lead Jessica Galiher. She has a fun personality and seems very dedicated, ask for her if you need something there. 5 out of 5 would recommend over 2extreme and skywalk. read more

Had my daughters 9th birthday at defy Clovis. Kids had loads of fun and parents got in on the action as well. Only thing I can recommend is that thy have a party host to kind of facilitate the speed of everything 45 mins goes pretty fast. Elijah was a big help and gave me a great customer experience we will be back for the fun. read more

I would give this place no stars giving them one star is a lot if u ask me.. This place is chaotic!! It started from the checking in all the way til the end of the party.. The check in as my kids friends started to show up one by one waivers that were initially signed and updated weren't for instance (my niece and nephew who are young siblings one of them was updated and one wasn't) happens to another set of siblings who I know for a fact that theirs was updated and wasn't. After check in I had to ask for socks every time!! Isn't that checking in 101.. then I went to ask another staff about is someone gonna call my name when my party room is ready and she goes IDK u gotta ask that person over there she handles all the parties.. What?? Aren't you given basic knowledge like that in training?? I spent my son's 13th birthday here and chose the mega package which is around $400. We were jumped over for our party room my checkin time was 12:45 and the others person party was at 1:30.. By this time I've waited almost alittle over 2 hrs for mine they only waited 30mins. I've questioned them one of the staff about this she just gave me a around about answer that made no sense. I asked to speak to a manager/supervisor and was just shrug off and he just walked away. No one came by.. once when we're in our party room we had a quick set up. The 2 free drinks came out completely wrong we ordered Dr Pepper and orange Fanta and was given Sprite and coke (how would I get that mixed up?) and he said that it was in him! Of course it is!! we got in there we had constant surveillance into our party room staff standing right outside our door like we're criminals! We're they just trying to rush us out?? Do not waste your money on unfriendly, under trained staff who's knows nothing about giving the bare minimum of good customer service. Never again and u bet ima spread the word around to all my friends and family about my experience!! read more

I would give zero stars if I could. My son attended summer camp. It was a disappointing experience - not structured, activities geared to younger kids (states ages 5-12, but activities for 5/6 range), and poor choice of activities. Especially disappointing was when I asked to talk to management, I was told to email and there was no one to talk to. I wrote an email, but got no response. As a result, I do NOT recommend this place and have told many of my sons' friends and family to choose a different camp. read more

This company does not even have a review for visalia but place is awesome for kids but business wise they are terrible they talk me into signing up for 3 month contract telling me it's a 3 month contract but it's not it continues after so I was charged 3 months after with no knowledge of it then only way to question this is by email to a management who does not respond to emails I emailed them several times my did as well the kids who work there including the managers who are super you inexperienced kids have to authority or way to help you with any issues other the providing you with email addresses to folks who will not respond so unless you plan to be a lifetime member never do business with these folks if this place chooses to fix this problem with me review they are more then welcome to contact the vialiaia location amd get all my info they do have it my name is Jacob hopefully this review gets the attention I'm looking for If yiu see this up in a few months yo7 should beware of giving your bank info to this company who says one thing does a complete power thing read more

So confused by the good reviews. I will never go back to this place. I arrived for a party and the young blonde lady in the front must've been new because she was a deer in headlights and told me she had no idea what was going on or what she is doing when I had questions. That already had set the mood for me. After when I took my son who is 5 out to jump he had asked to hold my hands while he jumped on one of the smaller squares and immediately had a whistle in my face that it was on person to a square, I pushed back because I wasn't jumping i was holding his hands so he could balance but it was "against the rules". Then went to a foam pit that my son was jumping in and out of by himself and whistled at again because the pit was for bigger kids only. (there was no one in it..) Everything was a whistle in your face or someone chasing you down because you're breaking a rule again. And I understand they are concerned for safety/insurance purposes.. but it was not enjoyable at all. Felt like everyone was breathing down my back. Other guest of the party I was with also agreed with the whistles in your face. Let the kids be a kid, let a mom enjoy bouncing around with their child. Im glad other people enjoyed themselves but I definitely wont be back. read more

Great place for my boys to release some energy. Place is full of different activities and challenges for all ages. Not to mention that their grip socks are really cool. Had an awesome time. Crew members are very nice and honest. I misplaced my wallet and they helped me locate it. Thank you, appreciate it so much. read more

Defy is an awesome experience- the trampolines are very bouncy, and the obstacle courses are well designed and challenging--- the employees are very friendly, especially Nathan Salway. Thank you DEFY! read more

I recently booked a birthday party there and it was very unorganized. Every time I had a question I had to wait in line for at least 20 minutes to talk to someone. I wanted to put my own decorations in my party room and they were aware of it, but they still decided to put their decorations up. Everything I told them they ignored and did what they wanted to do. I feel like they should be more organized especially for those of us who book parties. read more

We signed up for a membership over summer and was told you can cancel very easily after the 3 mo contract is up. Well, it is now December and My card has been charged the last two months, even after being emailed a cancelation confirmation. Their corporate office is nonexistent and the local managers here have no clue what's going on. I advise anyone to reconsider a membership there. They do not honor cancellations. read more

Unfortunately I feel my teenagers were treated a little bit rudely. I had 6 of us. There was an issue over the socks I HAD to buy, then an exit issue, and finally a starting time issue. I had to go and get it cleared up but wasted 10 minutes doing it all. I give it 2 stars for a staff member for handling most of it. read more

Such an awesome place for people of all ages. Kids have so much fun here but so do adults and teenagers. Teen night is super fun! Nathan Salway was super nice with all the kids at my siblings birthday party and made sure they had a good time! read more

Great place to take your family. This is going to be our new trampoline area. Highly recommend. They offer food and drinks as well.

First time here. Learned how to back flip with cool friends I met here. A lot to do and so much better than Extreme in Fresno! Ended up getting more time - wasn't ready to leave! I'll be back! Trevor, 12. read more

I took my two daughters, ages 9 and 12, on January 2nd. We met a few of their frienda. The place is extremely large and there are a myriad of activities they can do. It was clean and the majority of the staff was friendly. I have three complaints. First, we went during a weekday but I was charged a weekend price because it's considered a holiday since school is out. I did not see that posted anywhere. Next, when I asked the cashier why we were being charged more, he didn't know. His response was, "It's been ringing up $24 all day." He went to get a manager because I was not satisfied with that answer. When he was talking to the manager, I saw her roll her eyes and look exasperated. I would assume she had been asked that several times during the day. My thought- inform your employees so they can tell the customers and POST it. Lastly, there is something that gets sprayed near the place where you have to fill out the waivers. I don't what it is, but I was choking on it. It was awful. All that being said, I would still take my kids back. They enjoyed it and that's what matters. read more

Check in is every 30 minutes which i totally get, how else would they know when someones time is up if they didnt do that? Always lots of deals like buy 2 get 1 free, bogo for spring break, family night, college night, lockdowns, glow events, kids jump, club defy, something to satisfy everyone! Staff is awesome always communicates and interacts, yes rules are read or asked to be repeated everytime someone enters of exits the arena for saftey which i think is responsible. I see lots of people disappointed there in no alcohol in a children's facility, well i think thats smart stay sober for when you have to drive the kids home! I will recommend to everyone! read more

Love this place! I have came everyday for the past 4 weeks and I am coming again today. Favorite employee by far is Michael he is so understanding and loves his job. He makes this place exciting. read more

Place is amazing!! Best customer service and polite, staff actually want to be here and interacts with the guest to make sure they're having an amazing time. I'm definitely coming back. Would recommend coming here if you have the time to check it out! read more

Cool place and tons for kids to do, but can NEVER talk to an associate on the phone due to poor phone or phone service. Very annoying!

Great atmosphere and not too expensive. Definitely bigger than most trampoline parks 9/10 recommend. Blake Kerston was really helpful and super fun! read more