First time I came for an inspection, I had a low blood sugar episode while waiting. The kind…read moreemployee gave me a soda and I was much better. He made sure I was safe and looked after me like family. I will always patronize this business. Quick and painless and excellent customer service.i left a dolly behind in a rental and weeks later they had it saved and secured for me.

Staff could not be bothered. I've been using this location for years. Today the employee could not…read moreget his nose out of his phone. When he finally called my vehicle (no one else was waiting), he asked for my registration. I said it was in my truck and walked outside. He had my key in his hand. He never came out. So, I walked back in and took my keys and left.

============== Update Review ==================== The owner…read morecontacted me immediately to offer a leak check and an OBD diagnosis. While they provided a printout of the manufacturer's oil pressure specifications and OBD results, they confirmed they do not have the mechanical gauging equipment required to perform the actual pressure test and tell me the exact PSI. I am now seeking a formal diagnostic elsewhere to verify engine safety. =============== Original Review ================== Total lack of professional accountability. Although I explicitly requested full synthetic oil, the shop used a synthetic blend instead. Within 24 hours, my red oil pressure light began flickering. When I returned, the owner (the guy in the front desk) refused a standard mechanical pressure test to rule out engine damage and became hostile when I asked for a written record. The owner told me, "You can stand there and be mad if you want, I won't do anything unless you are willing to pay for a full diagnosis" and--most dangerously--claimed, "you can continue drive if you have that oil light on." That is catastrophic advice that would lead to total engine failure. They are happy to take your money but refuse to stand behind their work or verify basic safety. Proceed with extreme caution.

Abusive treatment. I called about bringing in my 5 year old car for an engine problem. My last…read morecontact with F&F was when they serviced a different van 4 years ago. He looked up my record, and said, angrily, "I remember you. You bring me in all these vehicles that shouldn't even be on the road".... "I'm just being honest with you, you shouldn't be driving those vehicles. They aren't roadworthy. Is this another one of these vehicles that shouldn't be on the road?" Then he wanted to schedule me for an appointment. I just ended the conversation.

I was literally in and out in less than 10 minutes. Probably the best inspection experience I've…read moreever had.

Just what the name says. I was in and out within 10 minutes. They were very polite and helpful.read more

Nightmare on Elm street. I was there from 8 am till 1pm. Car…read morerunning badly. They replaced EGR valve, gave me a bill for $300+. Except for the part they replaced worked perfectly! No change in car condition. Very frustrating. They said it "might" be the catalytic converter. For another almost $300, they would change it...couldnt say if that would fix it though. Later I called a mechanic at another shop, and over the phone he said sounds like a bad coil pack. It was. A $40 part fixed it. Of course, add the $300+ I spent for a wasted morning, and superfluous part swapping at this auto repair shop I suggest you do not patronize!

My truck is still not fixed?? Its March 30, 2019. Going on 5 months. Something is up? Not sure what…read moreis going on with Joe? He claims to be a Christian? His word (telling the truth) is definitely not good! Almost 5 months to get a rear main seal leak fixed? Speaking with the Attorney Generals office next week. WFMY TV is investigating this matter as well.

Friendly and kind. Does get it done fast. Has a fantastic potted tomato in the office.read more

Brought my vehicle here for inspection and was shocked when the woman there named Floranda failed…read moremy car, because of the window tint. She tried telling me the window tint thats been on the car since I purchased it brand new off the lot in 2020 was illegal. I tried telling her there must be a mistake, since I have passed inspections every year at different locations. Her response was they illegally passed my car and I needed to remove the tint. Instead of wasting my time arguing with this lady I immediately drove down the road to Flow Honda and my vehicle passed literally an hour later. I have already filed a complaint with the state and will be disputing the charge to my card.

I brought my car in on the afternoon of April 30, 2013. The inspector was the epitome of great…read morecustomer service coming out to meet me, being welcoming, polite & cheery. And he was fast. But maybe I just arrived at a slow time. Inspections are not optional so it's nice to be pleasantly surprised with real customer service!

Great bunch of guys! They work on both my vehicles. They are honest and straightforward. Never…read moretry to upsell me and always answer my questions.

What can you say about a gas station? The gas made my car go so I can go go around town…read more They do have a certified BMW Tech on staff for repairs. Coupled with a repair shop and connivance store, it has it all. I did not go inside, I just used my CC and away I went.

They no longer sell gas... Just a used car lot now. Unfortunate - used to sell 93 octane…read moreEthanol-free!

They no longer sell gas at all. It is a used car lot. Which breaks my heart as I have gotten gas…read moreand had auto work fine there since i was a child