This location has since closed and gone out of business! Rightfully so Slow service, tasteless food....was never a fan

Let me start out by saying I was excited when this restaurant came to Hiram. Always has been one of my favorite, but I got a feeling this place will not last. The employees were rude. The lady up front look down at her phone till I asked her if she was ready. We were the only two in the restaurant and there was dirty tables that were never cleaned. Just not a good experience at all. Very sad. The food was hot because they had to make it fresh for us. read more

Went through drive through on a busy Saturday afternoon. Service was fast and very efficient. Marquis was very friendly and personable. He smiled through the entire transaction and was very pleasant. He is one of the friendliest fast food restaurant workers I have ever encountered. Outside the restaurant seemed well maintained for an older part of Hiram. Thank you for having Marquis employed! he is definitely an asset. we ordered the and California wrap. Food was outstanding and Coke was really fresh. read more

I have gone to this Del taco before and this is the first time I'm really needing to express that I was not satisfied with this one item that ordered. I order a shake from there before and it was great, thick with the strawberries and had just enough thickness to have you pushing the straw in and out to get it loose enough to drink. This one listed below, not at all. You can tell they didn't mix it up good enough because you could see where they're used vanilla as the based ice cream. The service at the window was great but the shake was a waste of money. read more

Del Taco - Shakes - Tex-Mex Near Me - Hiram, Georgia

Try the bun taco... you will be back for more. Would be nice if the dining room was open more consistently.

Came in tonight as they appeared to be open, but they were actually having a grand pre-opening. Came to door it was opened by an employee, very courteous, and offered me a menu of free items for tonight only. O ordered the number 1 for me: 2 tacos, fries and drink and number 5 for wife: 2 grilled chicken tacos, fries and drink. Cashier was Naveah, very helpful young lady, very professional and very courteous. Got the food, it was delicious. Ingredients were fresh and service was extremely fast. The tacos had an equal blend of ingredients, fries are the rippled type and darn good for a fast food "mexican" type restaurant. All of the staff were very courteous and efficient. Overall the interior was brightly lit, bustling, and clean. Plenty of parking! This restaurant is right next to a Taco Bell which should make for some interesting competition, but so far this one is going to get my business, unless something changes for the worse. read more

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My husband and brother are on their way over there now. We just got delivery and half the damn order is missing. We're calling, but no one is answering. I may change this review, depending on the outcome. UPDATE: horrible service-- apparently nothing can be done about items y'all forgot to include while fulfilling the online orders you receive? It doesn't matter who your parent company is, we ordered from your location, and I would think that you'd make it your business to do right by the customer, but apparently not. read more

Absolutely HORRIBLE experience! ZERO acknowledgment when I walked in an up to register to order. Completely ignored by the entire staff, if you can call them that. Disorganized is an understatement. No communication with customers or each other. Ended up waiting 19 MINUTES to get my food! Completely unacceptable and I'll NEVER return here again. read more

Del Taco - I know you guys "prep" in advance, but this is kind of disgusting to get. Just saying... - Tex-Mex Near Me - Hiram, Georgia

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Hit or almost for Covid guidelines. Employees always have on masks, but drive-tru person occasionally has on gloves. Quality of food is spot on for a Del Taco. Friendly and fast. My order is always right. read more

I wanted to just try because they opened up next door to Taco Bell. Went in, no one in line, no one else in there eating. Waited 10 minutes and even though we asked no one took our order ao we left and went to Taco Bell waste of time read more

Food was hot. Good value for the money. Service was awesome- Kieyana at the window was very nice. I had a 10 minute wait in take out which is the only reason this is not five star. I got one of the value boxes, tacos, fries and drink. The arnold oalmer was really really good. The tacos were beef read more

Ok I freaking love Del Taco and moving to Georgia was somewhat better knowing I could get Del Taco regularly. However!!! Half of the time I go they leave stuff out of my order!! It's always something small, like $2 worth of tacos or quesadillas but seeing as it's happened 4 times now that adds up. It is sooo disappointing smelling it the 15 minute drive, getting home, and only to discover I can't find the 2 mini cheese quesadillas I just ordered. HATE!!! Maybe it's my fault for ordering $20 worth of stuff at once but I just want to get everything I've paid for! Apparently that's too much to ask for. read more

I had a craving for Del, so the hubby and I went there after verifying the hours from their site. We pulled up at 1:48 AM to a lady putting a cone in the drive through lane. But Del Taco's site states they close at 3 AM. I would've been able to ignore that had the last past few experiences been bad (super long wait times, half filled tacos, etc). Welp....I prob won't be coming back to this one read more

The worst Del taco I have ever been to. The employees were rude. Several times I've been here and they had the dining room closed and almost no business at this location. Next door the Taco Bell dining room open with numerous customers inside enjoying their food. It is very random as to whether their dining room will be open or not. Not sure how the Taco Bell can be so consistent in the Dell taco so inconsistent. In general the food should be fresher at Del taco but I would not trust the employees who make it. I walked up one night and there were at least five team members inside in the door was locked. There was one team member sitting on the floor playing her phone. I obviously this location is extremely poorly managed. read more

$30 dollars for 3 tacos and two large fries. The tacos were awful. My taco contained guacamole; I bit into and unintentionally swallowed a huge avocado pit. My daughter only had two bites before stating she didn't want anymore. I do not recommend. read more

I went here after a long day at work. All to wait over 20 minutes after ordering (I was first in a very long and growing line), all to get home and they messed up drink order and did not give us all our food. It's not worth driving all the way back, but I will NOT be going back read more

Very nice change from Taco Bell. If Taco Bell was Wal Mart than Del Taco is Macy's or Target. This location was very clean and had alot of room. The food just tastes better than Taco Bell too. It tastes fresher, like it wasnt just shipped in a bag. The Tacos were a little smaller but taste alot better. The burritos were definitely bigger and better about the same as Moes but easier to eat. I give it 4 stars only because they rave about their avocados and the one we had was hard( not ripe) and had no flavor. The bathroom was roomy and clean. Some dirt on the floor but it was after lunch and the day laborers tracked mud in. read more

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Haven't been back in several months and tried again... Avoid!!!! Waited over 30 minutes to get food. Too bad, because I love Del Taco. The staff acts like they could care less. It could be staff shortages and etc... but if you can't guarantee quality and service, it may be better to be closed. read more

I've tried several times to get along with this place and not happy but once. IF they are open at all service is awful and they don't pay much attention to what you tell them when you order. Prices are way to high anyhow. I'm done. read more

Pulled up to the drive through with three cars in front of me, so made it before any rush. Have waited an hour and a half for three tacos. Saw orders after me brought out before me. VERY disappointed UPDATE: Just came back to get the food that I NEVER got after waiting two hours yesterday. Went to the cashier, and when I told her the situation, she stormed off with an attitude and got the manager. read more

why are you open if you don't have enough workers ? why repeat my order back more than once and still get it completely wrong ? y'all get it together ! read more

Pitiful. Zero regard for quality. A few strands of lettuce on top of a lump of dry refried beans on a broken shell. Asked for a packet of sauce in drive thru. No sauce in bag, no napkins either. Just the worst. read more

I went through the drive thru line and a beautiful young lady with curly braids with glasses MADE MY DAY! She was so kind & professional. She is beyond refreshing. read more

Great food but regardless of what you order they ask you to pull around and wait.... it's very disheartening to wait 30 minutes for two tacos. Happens a lot. read more

Del Taco is my top 5 favorite fast food places, with that being said, I have gotten extremely sick, twice from this location. After the 1st time it happened I was hesitant to go back. I waited well over 6 months. But did get sick a second time... read more

If I could give less than a star, I would. Upon ordering a giant lunch order to go (over $100 worth), I arrive at the time I was given, and not only is my order not ready... But the order is completely incorrect. The manager (I assume he is the manager as he kept screaming "I am the king of this castle" was one of the worst tempered management I have ever seen and I've been in the industry for 15 years). The food was trash... Absolutely terrible. The only saving grace for this place was Cody The girl who helped put my order together, and make sure that things were corrected and made right. She even helped me walk all of the bags out to the car. She clearly needs a raise, and corporate definitely needs to know about their manager who is not fit to be a leader. read more

I have not been this Del Taco once where they have gotten my order right. Many times I have been overcharged and caught them on it and then they act like I'm an idiot when I say something about it. VERY unprofessional. I was offered a substitution for an ingredient they were out of and was charged extra for it without being told. The workers are all incompetent and act like they have no clue what they're doing, many of them ACTUALLY don't know what they're doing. Everyone grumbles and complains if they're asked to re-do an order because they got it wrong. The only reason I'm giving it 2 stars instead of 1 is because the food is much tastier, better quality, and fresher than Taco Bell. I recommend the Epic Queso Chicken Burrito if you can get over the HORRIBLE customer service. ~Nate read more

Del Taco in Hiram really sucks each car sat at the speaker for ten minutes just to order then you get to the window and it's no cars but over ten cars in the park lot waiting for their food I know it's 1 am but it should not take 40 minutes to place order and get food read more

Del Taco - Fish Taco - Tex-Mex Near Me - Hiram, Georgia

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I've become extremely disappointed with this restaurant over the past few months. When they first opened, the food was pretty good. But, I've noticed that the food has gotten worse over time. Today, I ordered a couple of beyond tacos and fries. The tacos seemed to be thrown together and the fries tasted like they were fried in month-old cooking oil and doused with a mountain of salt! The food was horrible! I paid nearly 9 bucks and had to throw most of it out! Yeah, I think I'll take a permanent pass on this Del Taco from now on! Yuck!!! read more

This place has really gone down hill since opening. Night time is the worst time to come to this location. Employees drinking alcohol and smoking weed out back, cussing at customers. Its a complete Trainwreck here at night, go next door to Taco Bell, the ghetto service isn't worth the headache at Del Taco. read more

This was first visit and I will be back. My food was hot and was still in.place when I got home. The window clerk was pleasant as she made the transactions. "I will ne back" in my Arnold voice. read more

Honesty time.. l love Del Taco. My experience has always been fresh food and a great experience... except for this location. It sucks that it is the closest one to my house. The hard shell tacos or anything that touches that fryer taste liane it has been dipped in burnt grease that has not been changed in decades. My first experience with this was 6 months ago. It made me so sick. I went back tonight, 6 months later. Same. Exact. Thing. Don't do it. Not this location. read more

Albert Einstein: The definition of insanity is doing the same thing over and over and expecting different results. After realizing that I am insane, I am posting this: I expect to get what I ordered, have the food be semi-warm, get hot sauces as requested, & get a receipt. All of the above will NEVER happen at a visit here. Often times workers do not know the menu. You will be shorted something. Although, they will ask if you want hot sauce, they soon forget by the time food finally is ready to be passed off to you. Today, they didn't know that a bean and cheese burrito has the option to be served w/ green sauce. They asked if I wanted green sauce on the side, I said no, just 3 bean & cheese burritos w/ green sauce in it. Burritos were received with no sauce. Also, after confirming what types of hot sauce I wanted, no hot sauce was in the bag. Long wait and no receipt. After ordering 3 crunchtada tostadas, I got one of the 3. These are basic menu items and the level of dereliction is almost specific to this Del Taco only, though most of GA as a whole is lacking. If I was the franchisee, I would be looking to offload this business. There is no way they are reaching there full income potential when it is not uncommon to wait nearly 30 minutes in the drive thru. I cannot convey the how the low the level of this Del Taco is in almost every regard since there is nothing lower than 1-star. Truly, Insane Customer, that probably will be back at some point hopefully in the far future. read more

foods good. kinda expensive. it pisses me off that recently they started charging $0.50 for 1 chipotle sauce. look its already a $11.50 burrito and I didn't want any other sauces. when you want ketchup or some kind of taco/ burrito hot sauce they put 45 of them in the bag for free. I'm not sure if this is franchise thing or a corporate thing but I go there a good bit less now because of it. read more

Its crazy that you only have a few cars at night and you wait over 40 minute just to get to order. I was stuck between cars so I had to wait. You have to do better del taco read more

Visited this Del Taco 4 times since it opened. I have only had one experience be somewhat satisfactory. I just sat in the drive thru for 45 minutes. When I pulled up, there was only one car ahead of me, after roughly 5+ minutes I pulled up to the window to order. Other cars pulled in behind me, and it took about 10 minutes before anyone took my order. I would have left but was blocked in at that point. Needless to say, after I placed my order 3 times, I was able to pull forward. Only to sit in line about 25 minutes. Sadly this isn't the first time this has happened at this location, 2 of the 4 visits have been this way. read more

Worst del taco ever. Repeated the order back to us three times. All terribly wrong every single time. Gave us half the order. Tacos were broken in half. All dumped out in the bag. Half the items were missing. Drinks were wrong. Horrible experience. read more

Decided to try the drive through and it's been almost an hour but I got blocked in so there wasn't a way to leave unless I would have left. Wack still waiting on my food... read more

Ordered 2 bun tacos specifying "taco ingredients" on a bun. What I got was ground beef, "sliced American cheese" rather than shredded cheddar, "sliced tomatoes" rather than diced. No lettuce. The sandwich was cold. The buns were hard. It was horrible. You couldn't pay me to go back there! read more

Del Taco - Supposed bun taco smh - Tex-Mex Near Me - Hiram, Georgia

Uggh... I was in a hurry to find lunch and decided to try the drive-in. This spot is new to my area and since I saw the ad for beer battered fish tacos, 2/$4 deal I decided to give it a go. I quickly regretted this. First of all there is practically no flavor or consistency in the Taco. It is double wrapped in a tortilla soft shell, which seems to be slapped on the fish without grilling. Also, the fish has no flavor... While leaving a bad taste in my mouth. The only compliment is that the girl in the drive through was nice and patient with me while I was trying to decide what to other. At least Taco bell has flavor in their tacos. read more