They first responded to my inquiry fast and Eddie Sandoval was the Field Tech came to my place…read moreexplained the whole situation and options to me patiently. Then he fixed our garbage disposal for us without us have to worry about a thing. The whole experience was fast and professional. Will recommend to other people.

We had Western Rooter out to our house for a big job that we'd been avoiding for a while (shower…read moredrip, a couple of sink drips, pressure regulator) and Robby was great! He came and gave us an estimate, and it was cool that there is a discount for multiples of the same job. He came back the next day to do the work and he walked me thru everything he would be doing and how long it would take so I could plan around the water being off. Got it done sooner than he expected! After he left there was one place that I saw was dripping a teeny bit, I texted and he came back the next day, fixed it, no problem! Coincidentally we needed a backflow test so we had Alex out the following week and he was great too! He let us know that although we passed this year to be ready for next year being a problem, and we appreciate the heads up! The backflow test was $100 less that another place we used to use so we win! We will absolutely use Western again and would recommend them 100%!

Steven did a great job given that we have a old house that isn't exactly up to code…read more Took a little bit longer than anticipated but that's due to the house being outdated. But he thoroughly explained to me what was going on, was very professional and courteous. Will definitely reach out to this business again when I need to.

Worst experience I've ever had with a plumbing company. I called today to have someone come out and…read moreassess an issue with my bathroom. When the plumber arrived, I walked him through the problem. He didn't seem to do much troubleshooting and appeared to be guessing what the issue might be rather than thoroughly checking. He quickly told me he was going to call his boss, Albert Diaz, for further guidance. After the call, he came back and began checking other faucets, but still only inspected one bathroom, even though the two bathrooms back up to each other. He gave me estimates for a couple of options he recommended. Because of how long the work would take, and because he had arrived late, I told him I would reschedule. Shortly afterward, I received a call from Albert Diaz asking what had happened. I explained my interaction with his plumber and told him that I felt the plumber was guessing and that I didn't feel confident or reassured by his diagnosis. Albert apologized and explained that the plumber was new and that he would work on additional training with him. I genuinely appreciated his response because I was simply providing honest feedback about my experience. The conversation changed when I began clarifying the estimates I had been given. It turned out that the plumber had mixed up the quotes, so I was trying to make sure I correctly understood the pricing. I asked, "Just to clarify, it's $500 just to run the camera through the toilet?" My intention was simply to confirm what the $500 charge covered--not to minimize the work or suggest that it wasn't worth the price. Albert appeared to take offense specifically to my use of the word "just," as though I was downplaying the service. That was not my intention at all, and I attempted to explain that I was only confirming the pricing, especially since I had already been given incorrect information. After that, Albert asked who had referred me to him and then told me that he would not be providing any services to me. I found the way the situation was handled extremely unprofessional. As a customer, I should be able to ask questions and clarify an estimate--especially after receiving conflicting pricing--without the owner becoming offended or refusing service. I was initially appreciative of Albert's willingness to listen to my feedback and address the training issue, but unfortunately, the way the conversation ended completely changed my impression of the company. Very disappointing experience, and I would not recommend this company based on the customer service I received.

I experienced a good service from Peter Lai. He came out to install our tankless water heater in…read morethe garage years ago. It was a quick and painless process, and he also took away the old, bulky one. Very courteous and good at explaining what needs to be done. Thanks!

Peter Lai Plumbing provides excellent service and gets the job done!…read more When I reached out regarding a quote for a valve replacement, they were quick to respond and were even able to come out the same day! They arrived on time and completed the replacement quickly and efficiently. They also provided the best quote so you know you can count on their competitive prices. Thank you again to Peter Lai Plumbing for such a positive experience! I'm so impressed by their service and will definitely be contacting them in the future for other plumbing needs.

Service went smoothly, would use again!…read more .

In world with so many choices for plumbing you need to choose Rosales plumbing & rooter! You won't…read morebe disappointed that you selected this family owned business. I submitted a message/ request last night on Yelp and right away he was out to my home the next day at 9am. What a huge blessing! He was so kind and patient. He took the time to explain to me the cost and the work that was needed to be done and honestly it was so worth it. He came in uninstalled my sink and installed it after my counters were installed all in one day which was amazing. The service that I requested got done perfectly. Thank you so much Robert! I am so glad my family met you. Your company will always be our go too!

Hands down the best experience I've ever had with a plumber! Steven fixed our main water line and…read moreinstalled a pressure regulator valve at our home in Los Angeles. He was extremely knowledgeable, took the time to break everything down into easy-to-understand steps, and went above and beyond to solve our water issue. He even taught me how to handle a few small fixes myself that he could have easily charged extra for, and he made my family feel completely comfortable throughout the whole process. What blew us away was the level of care his team showed to our property. After trenching and digging, our front yard looked like nothing had even happened. My wife loves her garden, and she was so happy to see how much attention and care were put into protecting her plants while they worked. Incredible service, competitive pricing, and top-notch customer care. I'm so relieved to finally have a trustworthy plumber I can rely on!

I highly recommend Jetline Plumbing for anyone needing reliable and professional plumbing services…read more From the very beginning, they were responsive and scheduled us as quickly as possible, which was greatly appreciated. Their team was efficient, knowledgeable, and completed the work exactly as promised. What impressed me most was their attention to detail and cleanup. Anyone who has had plumbing work done knows that it can sometimes leave quite a mess behind. Jetline Plumbing took the extra step to make sure there was little to no debris left in our yard and that there was virtually no evidence that major plumbing work had even taken place. (repiping of the entire house) They kept us informed throughout the process, honored their commitments regarding cost and timeline, and made sure we were completely satisfied before considering the job finished. In today's world, it's refreshing to work with a company that truly delivers on its promises. Promises made, promises kept. We are extremely satisfied with the quality of their work and would not hesitate to use Jetline Plumbing again or recommend them to family and friends. Thank you, Steven and the rest of the Jetline Plumbing team, for your exceptional service!

I'm writing on behalf of my mom, Nora…read more Jeremy was excellent to work with from start to finish. He came to my mom's house to inspect and remove her old water heater and install a new one. Jeremy was professional, punctual, friendly, and communicated clearly throughout the entire process. He took the time to explain everything and made sure all of her questions were answered. She also appreciated how clean and organized he kept his work area from start to finish. The installation was completed efficiently and with great attention to detail. Most importantly, my mom now has the peace of mind that comes with a brand-new water heater and knowing the job was done right. She is very pleased with Jeremy's service and would highly recommend him to anyone looking for a reliable, knowledgeable, and trustworthy plumber. Do not hesitate to call Jeremy for all your plumbing needs!

A huge shout out to Pro Integrity Plumbing for the superb job that they did with my entire house…read morebeing Re-piped!! I could not be more pleased with the results. Pro Integrity Plumbing did everything they said they would do and more. The price was very reasonable and the plumbers did a GREAT job under the leadership of Chris Musn, his crew is Kevin & Alyx and these guys work very hard aka "The Dream Team" Also great Customer Service Rep Satima was very Kind & professional, she always kept me informed. My name is Mrs. J Williams from Pomona, CA

Jose did amazing job. very nice guy and like to help solving problem. I would give him a 5 stars.read more

Nolasco ecommended & Installed a Bradford White waterheater with a 4 year extended warranty…read more Required smoke detectors/carbon monoxide units were installed on ceilings in required rooms. The first female Arcadia City inspector complemented the quality of Nolasco's work. This is a family business since 2008 with efficient technical work by Aidan, Juan, Francisco & Luigi. The use of a pressure regulator Francisco discovered a low reading that was corrected by replacing the old one...to protect pipes at risk. I would highly recommend Nolasco for other single family homes in need of repair and maintenance. They also applied for the permits required and patiently answered my questions. The old waterheater was removed and discarded too. It is a big relief to have this work done well with strong customer service. I would recommend Nolasco to other Seniors who might struggle with experience in plumbing.

I had a gas leak in my attic and called Jerez Plumbing. Gas company found a leak and turned off our…read moregas. The owner came out the very same day, which was a huge relief. He didn't just fix the original leak, he thoroughly inspected the entire gas line and found a few additional leaks that could have become much bigger problems. He repaired every one of them. What really impressed me was his communication throughout the entire process. He explained everything he was doing, showed us videos of the leaks and the repairs, and made sure we understood exactly what was going on. I never felt left in the dark. He went above and beyond to make sure every gas leak was found and repaired before he left. I have complete peace of mind knowing the job was done correctly. The gas company did came at the end of the day and turned it back on. They found no leaks.

Great service! Quick and reasonable price. Definitely recommend. I had him come to fix a toilet and…read moreinstall a water heater filter. He did excellent and was very thorough. Definitely recommend.