this hardware store is the place to go for anything out of the ordinary.they have items from the…read morehomes that were built years ago. always helpful and knowledgeable. visit local businesses

So helpful and convenient! They have everything you need in one stop. Support small businesses!read more

My countertop journey had been long and painfully exhausting... until I stumbled upon Keystone…read moreMarble and Granite in New Castle, DE -- and met Helen. I'll spare you the long, drawn‑out saga, but after the fiascos I endured at both Home Depot and Lowe's, I genuinely started to wonder if I was being Punk'd. By the time I reached Keystone, my trust was completely shot (as Helen can definitely confirm). But Helen in sales -- along with John and Mike on the installation team -- turned everything around. Thank you all for restoring not just my kitchen, but my faith in humanity.

The store selection is great. They did an excellent job templating and installing my quartz…read morecountertops and backsplash. Very responsive to questions and clear communication regarding the entire process.

The good old fashioned hardware store. Employees go beyond to assist customers with their needs. A…read morereal pleasure to have a hardware store like this still available. Bravo.

Local small town family owned hardware store. Plumbing Lumber Hardware. Paint all you need Rental…read moredepartment as well.

This is an amazing small business that actually cares about customers! I had an unusual situation…read moreand request. The employees worked with me and really made my day! I truly appreciate the amazing customer service. You won't find service like I received from a big corporate hardware store. I can't recommend them enough! Go Dolphins!!!

I've been buying from Bell Supply for about 15 years. Over those years, I purchased about 6…read morefaucets, two shower stalls, and an HVAC system for my home from them. Always helpful and a selection of great products that you can't get at the home supply stores. They have a huge showrooms where you can check out the equipment - many faucets are hooked up and operational. Unlike some similar places I've been to, they like helping homeowners, not just contractors.

Amazing knowledge, products and customer service is outstanding! I buy all my tile a d products…read morefrom them in Lewes, DE.

couldn't be happier w the service from them - ask for Saige - our customer service was above and…read morebeyond fantastic - VERY happy

I purchased a new john deere tractor from them 20 years ago and had them service my tractor over…read moreall of these years, the price and services are usually very reasonable, and the service was good as well. Until this year i called them at the end of January to schedule service and was told it would be a few months before they could get to service my tractor. Since i had not heard from them i called in late April to see when they could get my tractor in, anyway i had to leave a message and here we are in mid-July and still have not heard from them. So, i would say their recent customer service towards a 20 yearlong customer is unacceptable to say the least.

This company is amazing. Our John Deere lawn mower was in need of repair. We thought that they…read morewould have to pick it up and take to shop. However, the technician found the problem right away. I highly recommend them!

Orlandini was recommended to us by a contractor for our kitchen backsplash…read more The location truly is off the beaten path. We had to cross over this strange little rickety bridge looking thing which isn't even really paved. Thank goodness my husband was in the car with me because it looked very sketch and I definitely would have thought I was in the wrong spot and turned around if I was by myself. He told me to keep going...and I did...and we arrived at Orlandini. The hilarious thing is they actually have a sign saying something to the effect of yes, this is really it! I cracked up when I saw it. The parking lot is humongous. it looks like a warehouse from the outside. It isn't particularly branded. I am just giving you the most detailed account I can so you know what to expect when you approach it because I was not expecting it at all. It's not unsafe or anything, it just wasn't what I anticipated and it threw me off. There is a normal glass door that we walked through to enter. Upon entering we were surrounded by tile. There are a few different sections; a front, a middle and a back. Someone said hello to us and let us know someone would be with us in a moment. We started perusing on our own. We didn't notice any particular organization method to how the tile was arranged in the store. Without any guidance we really didn't know what we were getting into outside of just seeing what we liked. We had four separate choices in our hands before someone was able to help us. We asked some questions and got some answers. He looked at the tile in my hands and immediately told me that we had some of the more expensive tile picked out (of course). I was already pretty attached to my top choices by that point so we asked for prices. We gave him the measurements our contractor took and he told us to give him a minute and then he gave us price points for each tile. What I really appreciated was that we could take the tile with us so we could see it in our home with our lighting and our paint, etc. That was huge! They took our information to ensure that the tile would be returned. If we didn't return it, we would have been charged for it. They told us to have it back in approximately 3-4 days. We wanted to keep one of them longer so we returned the other three and he told us it wasn't a problem to keep the 4th a bit longer. He also gave us a collection of grout samples to choose from. I know nothing about tile so that was unexpected for me. lol When we walked around Home Depot with the winning sample we got lots of compliments on it! One couple asked if we got it at HD. We told them no and referred them to Orlandini and they put it in their phone to head over. They have a much more expansive selection to choose from at Orlandini. Home Depot and Lowe's all have pretty basic stuff to choose from and not much of a selection. If you are looking to go out of the box I would highly recommend Orlandini. When it was time to order our (original) contractor called and gave all of the specs to the employee and then handed the phone off to me. I gave my credit card info and we were good to go! He called the (original) contractor when the tile was in and he went to pick it up for us. We had the perfect amount. There was hardly any waste. We didn't like the "pencil" our (original) contractor ordered (without us seeing it) and they let us return it which we appreciated. We couldn't return the one slab of tile we had leftover because it was a special order. It was on the pricey side but that was my own fault for having expensive taste. I do think it would be a good idea to have the tile arranged by price level so when you are walking around by yourself you have an idea of what you're getting in to. I guess they wouldn't luck out with people like me, then. lol. It would also probably be pretty difficult to keep track of that system with people taking tile in and out on a regular basis. The tile came in pretty quickly, was great quality and looks amazing in our kitchen! We are super happy with the finished product. My husband said it looks even better than he anticipated. Their hours aren't the most convenient for people that are working. They stated their hours are different because of covid. Fortunately I am working from home and my boss let me leave a little early so I was able to get there before they closed. But you will need to plan to get there before 4:00 because that's when they close. Covid protocol: masks are required. Since they aren't a big box store they weren't crowded (at least whenever we were there they weren't) which makes it easy to social distance from other customers. There were only a couple of people in there when we were and they weren't close to us. No temperature checks and I don't recall seeing hand sanitizer but that doesn't mean it wasn't there somewhere and that I just didn't notice. I recommend Orlandini for all of your tile needs. Shop small!

I cannot say enough about the staff here at Orlandini's tile…read more We walked in with some pictures for one project and then let the kids pick tile for a second Project. When we had pictures and a clear vision for what we wanted, the staff was able to quickly show us some options and make picking that project quick and easy. For the kids project, they were able to interact with us as well as our kids and figure out what they liked. The staff took time to ask questions and interact with the kids so that they could understand what they wanted. When that was done, they actually gave us some less expensive options to look at since the kids picked some of the most expensive accent tile in the showroom. Please try this supplier. You won't be disappointed