What to do when you turn 65 - start checking off your bucket list. We did just that starting with…read moreEast Coast Campers!! We bought a Tiffin Phaeton. Our sales person Mike was excellent. The nice thing is after he answered all of our questions he ended with "anytime". We've taken advantage of his "anytime". We purchased in December and went on our first adventure earlier this month. We had plenty of help - thanks to East Coast and fellow campers near us. We are looking forward to more checks on our bucket list and have even been adding to it. Thank you East Coast Campers! Job well done! If you're thinking about starting your adventure camping - start here!! The staff is excellent, helpful and have "anytime". Bruce and Lisa D.

Called several times finally got someone . The Conversation…read moreconsisted of several questions About whether or not these folks carried hybrid Trailers . She didn't know what I was talking about . She said she was in service finally and turned me Over to sales. The sales person asked me what I Wanted and I said I knew he had no hybrids on The lot but asked if he could order one . He said He never heard of such a thing and made reference To hybrid vehicles. Folks , a hybrid camping trailer Is one that has fold out bedding that are covered In canvas. These folks are not knowledgeable.

setup appointmen, sales unprofessional, claim rv sold two…read morehrs ago but we didn't think of calling you. knowing your appointment is two hrs from the sale of the rv. and your driving well over a hour for this appointment. Then I show up and the classy salesman with a cat shit eating smile I couldn't find your number. customers your money doesn't come easy so why give it to these bunch of clowns? if they can't respect a customer with a phone call, just think of the bigger things they are sweeping under the rug. I'll never go back to this shit shop!!

been trying to call for a week straight about my camper and they keep sending me to voicemail or…read morenot picking up the phone.

Jim Riggs was wonderful to work with, everyone was very transparent and great the whole process…read morethrough. Not pushy and listens to the customers. Highly recommend.

Do NOT buy from this location. I was warned about hidden fees and poor communication and I didn't…read morelisten. Their operations director, Amanda Frick, called and accused me of running out on a bill I'd never been told about. Service had put up a back up camera (plug and play) I'd asked for their input on compatibility. She sent a barrage of unprofessional emails, with incorrect information, capital letters, and accusations and threats. Do NOT do business at this place. If this is an acceptable way to speak to customers, we all deserve better.

Bought a homesteader intrepid 8 1/2 by 16 June of 2024 and 4 of the panels are pealing paint…read morealready they warrantied the panels but want 1,600.00 plus to install I have a 2012 carryon trailer since new never had a paint problem

Ive dealt with them for many years. Always fair, and great customer service as well. They also…read moresell quality.

Excellent and honest. Mr. Spenser repairs and works on what he is able. can do work inside and…read moreout, plumbing, electricity, cabinetry. What little he cannot do, he refers. His integrity is a welcoming feature. N and J.

They didn't have the part that I needed, but they gave several suggestions on how to fix it…read more I love good FREE advice.

Stop in last week to inquire about a site trailer. Wife and I always stay at campground when we…read morecome to town. Salesman Joseph was initially helpful in showroom. My wife and I went outside to look at units. We were interested in seeing the units inside. My wife went back in to tell him. He never came out to show the units. after 20 minutes we left. Very disappointed in service

This place has some really nice RVs, competitive prices, and the service couldn't be any…read morefriendlier. Highly recommend!

Couple months ago I was looking to buy a small RV with bunks. I came across Delmarva RV and smiled…read morewhen I saw they had some stuff that would be a good fit for my family. The highlights: First location I called was Smyrna, at 4pm on May 20th. No answer. Called twice more before end of business; no answer either time. Called the next morning at 10am and spoke with Tony, who said he was going to check on a Jayco trailer they'd advertised online and call me back in 20 minutes. He didn't call back. This should have been an indication. Nonetheless, and with funds in hand, I found a nice little trailer at the Seaford location. After several calls, all of which I made, I arrived at a deal on a 2020 Aspen Trail and placed a deposit. Great, right? Meh. It took four more calls to finalize a date when I could drive out and pick up my camper. No return calls, so I keep calling until they have time to talk about accepting my money on the deal we made. My schedule was open, their earliest opportunity was a full two after we'd agreed to the sale for a trailer they had on the lot. On the upside, the camper is great! We take it out the first time and decide we want to buy a cover for our spare tire, at which point my wife comments, "it's the wrong size." These are not words a husband longs to hear. But she's right: the spare is an inch bigger than the tires on the trailer. No idea why this is the case. Over many more calls to Delmarva RV to arrange for a correctly-sized replacement - replies, in order, were: 1. "It's a warranty issue" (was it?) 2. "I'll call you Monday" (he didn't) 3. "It's on the truck" (it wasn't) 4. "My manufacturer Rep needs to do something...or something...I'll call you back" (he didn't) 5. "Maybe you'd have better luck with a different dealer" (what? ARE YOU FOR REAL?) I then called the Manufacturer, Keystone, who told me they would reach out to the dealership to arrange to have a replacement shipped to me. 10 minutes after I hung up, I got the ONLY phone call I would ever get from anyone at Delmarva RV. 6. After hearing from the manufacturer, the sales manager calls me to say "great news, we're gonna ship you one." Great news, indeed! If only. Nothing happens for a week, so I called Delmarva back... again... to confirm it's been shipped. 7. "The Manufacturer is gonna ship you one." I call Keystone to verify. I'm not surprised when they have no idea what I'm talking about. I then have to explain the whole situation again, and when I say the words "Delmarva RV," the manufacturer rep audibly sighs. After doing some digging, the Keystone rep informs me that: a. Delmarva RV called their rep and then dropped it hoping I'd forget. Had I not followed up again, this would never have been addressed. b. Delmarva RV never registered the camper in my name after I purchased it. This matters because even though Keystone wants to make it right, the paperwork doesn't indicate that I own the camper - so they can't do anything to help me directly because as far as they can see, Delmarva RV still owns the camper. To be clear, I'd paid for it weeks before. From here, Keystone customer service really steps up for me and begins calling Delmarva RV daily to get this sorted. They, like me, receive no answers and no calls back, ever. After more than a week of this, I started calling Delmarva RV again and after several tries, got someone on the phone. During this awkward and laborious call, I waited while they registered the camper to me, so that Keystone could send me the tire. Within hours of this happening, Keystone had authorized, packed, and shipped my tire which I received July 10th. So to recap: it took a funded buyer almost two months and upwards of 40 one way phone calls to get a camper, properly registered and equipped. Every salesperson I spoke with was elusive and uninterested in my business - especially after I placed the deposit. On a bright note - the receptionist, Amanda, was very kind and the tech, Jodi, who did the walkthrough was nice too, even if he missed the incorrectly-sized spare. Not faulting the guy, I missed it too, but he was courteous to me and I think that's worth noting. This has been a long review, and likely painful to read. But if you've made it this far, there is an upside: you might just be made of strong enough stuff to grunt through a transaction with Delmarva RV. And that's totally an option. Or you could just buy from another dealership.

We tried to contact by email voicemail multiple times with no return messages nor phone calls. We…read morewere looking to see if they do warranty work and service to our Rv. We have gotten tired of having to drive to Milford De when we needed repairs and service. Finally my wife called again and finally got an answer. They informed us that they had no service tech to work on Rv's at the moment but hope to soon. You may want to check with another company if you need service to your Rv. Darn shame because we really wanted a local repair place.

We have purchased 2 RVs from Alexander RV, and both experiences with Randy on the second purchase…read moreand his dad on the first were excellent. They spent time going over everything we needed to know on both. It has become our go-to place!

DO NOT GO HERE if you want to do honest business! I was lied to about being able to leave a deposit…read moreon a unit I wanted to purchase. I was told "the owner doesn't want to take a deposit on the unit until it clears the shop". Today I discovered, after the salesman I was working with stopped responding and while being laughed at by a very rude and snarky woman "Tami", that someone had come in prior to me seeing the unit and had left a deposit. Deceptive business practices.