Holy Moly - Joe's Auto is the place to go. Specifically, we worked with Don and he was incredible!…read moreHe worked us into his already packed schedule and tolerated dozens of questions spread over several days, helped us figure out what we needed AND how to get it done for a fraction of what we would have paid somewhere else. What a great deal, and not a single moment of feeling like we were annoying him (even though it may have been justified if he were!). We will be back the next time we need something!

Went in for spark plugs, left with no working windows. The front desk guy who holds you hostage…read moretelling one mundane, slow-witted story after another - all of a sudden doesn't have anything to say other than 'it wasn't us'. The electrical worked when I dropped off my car, and now doesn't work picking up my car - but it wasn't them. Although, they'll fix it for $200/hr (not including parts).

I've used Kingston Auto Shop for routine maintenance of my Honda Fit a few times. Prices seem very…read morereasonable, and the owner doesn't try to oversell me on needless replacements or more frequent than needed service. On my latest visit, they fit me in the same day - and put my car inside the shop overnight to protect it from the high winds and falling branches. At one point, I was having issues with my car reliably starting. I'm embarrassed to admit, I questioned the owner's recommendation to replace the battery. In my defense, I'd seen another mechanic before I moved to Kingston and I thought they told me THEY had replaced the battery. So I couldn't imagine it needed replaced again. I was convinced it was the starter. Still, the owner of Kingston Auto Shop (Jerry) said it was the original battery and much less expensive to replace the battery than explore other options. All the issues starting resolved! Thank you, Jerry! You have a loyal customer here!

Totally saved some damsels in distress today. The driver side window was stuck down. Taken care of…read morein a few minutes.

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

I cannot say enough good things about the level of service, professionalism, and thoughtful…read morekindness we experience every time we have a need to visit Benchmark Automotive. Great prices too.

Super nice guys…read more Had a problem trying to get my license plate swapped out, they fixed it in five seconds no charge Definitely coming here for more stuff in the future

Excellent service. Fair price. Always clear communication. Highly recommend this place for…read moremechanical work.

1st time we took our car there was because we have been taking our car to Hiros (the same location)…read moresince Hiro opened.... then when we got our oil changed, we heard one of our car had funny noise, my husband opened the hood and found a red rag hanging in the engine. Some time later one of our car passed 90,000 mile service, and they quoted us some repair for around$5,700.... I told the guy I have never heard of a Toyota with only 90,000 miles needs that much of repair on engine. We decided to call someone for 2nd opinion, and there were things that were necessary.... and the 2nd person says the repair should only cost $600. Don't think we will go back again. Do miss Hiro's honesty very much.

Always available, friendly and fair. A great place with great value!…read moreNice to have "old fashion service"!

On April 12, 2024 I took my Subaru to Ken's Northwest Automotive. It was due for a regular…read moreservicing, and they had previously recommended replacing the front brake pads. Also, the alternator light had come on. They changed oil and topped off the fluids ($71.95). They tightened the fan belt to prevent the alternator light from coming on (87.50), and installed new front brake pads ($269.00). They also resurfaced the front rotors ($60.00 and installed new windshield wiper blades at ($49.90). I picked up the car just before their shop closed, stopped for groceries, and drove home. The generator light came on AND STAYED ON. There are several traffic lights on the 17 mile drive home, and each time I slowed to observe the red lights, the front BRAKES VIBRATED to the point that the steering wheel shook. And no, that wasn't a malfunction in the ABS. I would have been ok with wiper REFILLS, but they installed large Rain-x WIPER BLADES, which would look fine on a GMC 4X4, but not on a small Subaru. I had not requested wiper replacement, and they never called to ok the charge. The following morning, the car wouldn't start. I ordered a new alternator from NAPA, it was delivered in about three days, and I installed it myself. No more alternator light. The car is driveable, but health issues prevented me from addressing the brakes until now. Thankfully, I have an old clunker that I could use. I have an appointment with the Subaru Dealership (34 miles) next week. I figure the Dealership is more inclined to be accountable for their work. They may be able to order OE wiper blades. The total bill on this visit was over $600.00. The only part of this repair visit that didn't BACKFIRE was the oil change. Pretty high price for just an oil change. Tightening the fan belt accomplished NOTHING. And I don't believe they resurfaced the rotors. I'll never return to Ken's Northwest Automotive. This was the WORST experience I've ever had at any repair facility in my life. Apparently the technician didn't THINK to test the alternator. And the brakes? What if someone leaves Ken's shop to pick up their kids at school, and drive through a school zone?? With defective brakes? Admittedly, that's an extreme example, but -- WHAT IF? This repair shop has changed in recent years. And not for the better. There's nothing worth recommending about Ken's Northwest Automotive. This was a bad, bad experience.

Highly recommend Blue Canary. My old girl Carlani 2011 Q5…read moreEPC light came on , she wasn't feeling well, lucky for facebook .. ask for recommendations , Clint Ramsey posted he does Audis did my home work called Blue Canary first thing in the morning . They said to bring it in with no appointment , I was happy and one lucky first time client. They did a diagnostic first and let me know what was the problem then call me to let me know what was wrong and what needed to be done at the same time chk to update my oil change .. it was time for Carlani oil change.. he gave the price how much it was going to cost before they fix the problem. I was happy with the price and happy with the service. Save me gas and time to drive off island for my yearly service. Praise the Lord! Plenty Mahalo team Blue Canary, When Carlani falls apart again will go with Team blue Canary..

There was one major issue. I told the owner that I was going to be taking my car on a long road…read moretrip and I needed all the safety checks done, tires checked, oil changed etc etc. When I went to pick up the car I specifically asked him about the tires and he said they looked good. Part way on my trip the sidewall of one of the tires gave out. The tire repair shop was flabbergasted to find that my tires were 25 years old. I had absolutely no idea they were that old (I did not put the tires on the car, I bought it second hand). I was relying on Blue Canary to do the paid for safety checks for me. When I returned to Blue Canary and told the owner (manager?) what I had discovered he definitely did not act surprised, dismayed, or even apologetic. He said he doesn't typically check the age of the tires. Something that several tire experts I spoke to said should be one of the first things done! It is extremely fortunate that I did not end up in a serious accident. I definitely would never rely on his assurance that things were taken care of and safe. In addition to the subpar service related to tire safety I also paid a considerable sum of money to have my engine cleaned. It definitely was not cleaned (didn't look like it had been cleaned at all). A rodent deterrent pack had been put inside the hood.... A very EXPENSIVE rodent pack since it appears that was all my expensive "engine cleaning" involved. He did offer to re-clean it when I got back to town and he was willing to do so when I brought it back in. However when I started talking with him about the situation with the tires I got totally disgusted with his attitude and left. I will not be back. And if you are concerned about anything that could be related to safety I would be cautious having it serviced by Bainbridge Blue Canary.

Not sure how to assign a star value to this... called Monday to get a price on some service about…read more345pm. Guy was going to call me back. By Tuesday 445p hadn't heard so I called back, voicemail said they were open until 530 so I left a message, did not hear back. Called Wed at 345p, original guy answered, apologized for not getting back to me, said he would by the end of the day, or Thurs morning at the latest. By Friday, I still hadn't heard back. Trying to find a competitor to Liberty Bay, but guess these guys are too busy. Other reviews suggest they do good work, but no way for me to know. Off to Liberty...

Water pump on my GMC 2500 went out. Called several shops in the North Kitsap area. Found DME on…read moreYelp. He said He could get it in today. They had it done in 3 1/2 hrs. The price was very reasonable. We will use them again. Great job! Thank you, Bartt