Great company, great mechanics, owned by a great family. Always a pleasure to work with Fred and…read morehis team. If your looking for quality service you can count on, this is the place to call! Thank you to everyone at Island Center. Tim and Alison Cook Family Funeral Home

Fantastic team, obviously skilled, did what needed to be done and offered good advice on other…read moreitems. Very trustworthy. Only (minor) issue is it's better to drop in and talk to them, reaching them on the main phone line can be tough.

Early 2013 my wife had a bad experience here. but ownership and mechanics have changed. We had a…read moreToyota Rav4 that got some diesel in the tank from stored gas cans at our home. we were reluctant based on our previous experience. However, the locals on the NextDoor app recommended Hiro Automotive, Hansville Automotive and the dealership in Bremerton. Noteworthy is that the vast majority recommended Hansville AR and not one said to stay away. All referrals had great things to say about Hansville AR, especially how good they were in explaining issues, advice and suggestions for DIY repairs and all around good customer service with "Fair" pricing (everyone is entitled to make a buck, just not to gouge) We called Hiro auto which specializes in Japanese vehicles stated they were not equipped to drain a gas tank. This is not a bad review of Hiro, just that it seems odd an auto repair would not be "Equipped" to drain a gas tank. Called the dealership that cited 5 hrs to drain & clean the tank at $125/hr. So we bit the bullet, reluctantly called Hansville A.R. and talked to Steven. He was polite, well spoken and not only confirmed a lot of the things we already knew, but added to our knowledge, walked us through exactly what he would do and indicated it should only take 1.5-2hrs to drain the tank and determine if anything was damaged at $100/hr. We decided to "chance it" and have AAA tow it over. When Phil the driver of the AAA truck showed up we asked him if he had any experience with Hansville A.R. and his comment was that he did not personally but that "since they got a new mechanic a few years ago" (bingo) he has heard nothing but good things and that he really knows his stuff. My official Review: We had the vehicle towed over at 1pm on Thursday, Steven said he was busy but knowing it was our All Wheel Drive vehicle and the largest snow storm in decades was supposed to hit Friday afternoon said he would do his best to get it to us as quickly as possible. I called at 4:45 and he said he had just started draining the tank and that his initial assessment was that there did not appear to be any damage, and that he could have us done and ready by 10am Friday as long as there were no surprises. At 9:30 am Friday I get a call from Steven who says he has had the car running for about 20 minutes on the fresh gas (we supplied one of our "correct" gas cans) and that the vehicle was ready to be picked up. $216 including tax........ Less than 24 hr service time, excellent communication, on time repair, no up-selling or "you really should....." comments and got us home before the storm hit. Hansville AR will handle all our non-warranty automotive repairs in the future. Thanks Steven

I had a really poor experience at Hansville Auto Repair. I brought my vehicle in with two separate…read moreissues. A sticky parking brake pedal. He said their distributor did not have one of the three cables. I went to Rockauto.com and they had all three. They will not buy from them. All my brake lights are on and they diagnosed eight codes. They replaced a $550 ABS pump and said it corrected 7 of the 8 codes. They said it will cost $4,000 to replace the ABS module to get the ABS light to go off. After a week I picked up vehicle, payed $1,300, and upon driving away all of the lights came on. After bringing it back I feel they changed the story to, they have to replace the ABS module to keep all the lights off. So after spending $1,300, my vehicle still has the same two issues wrong that I brought it in for.

I have known Keith at Bainbridge Auto Repair for many years as he has done a great job working on…read moremy cars when I needed something done. I do recommend their services.

I recently took my car here for the first time based on a referral and am quite pleased…read more The owner Keith was great to deal with and the work done as discussed/expected. They even put a pretty thorough detail on it before I picked it back up with was much appreciated!

I used to trust them years ago, under a previous owner. I took my car in to them to get a new…read morebattery. The Manager/Customer Service person was a nasty jerk, and I have never been treated so terribly at a car servicing business! He quoted me $300 for a new battery, then when I went in to pick up the car, he marked it up $80 for no reason! I wasn't about to argue with him about the $80 markup, so I just payed it. They were not to be trusted. Lies, cheating and needlessly marking up prices! I swore never to go back there. 2 weeks ago I was driving by when I saw a crane taking down the original Hockett and Olsen sign and couldn't have been happier! This is what happens to devious unfair businesses and the place went under, cuz of the terrible service and cheating. What goes around comes around. No more nasty, aggressive, cheating manager guy!

Hockett and Olsen has been my reliable service provider for years. Today I got an alarm saying "low…read moreoil, turn off the engine." I was near Hockett and Olsen and stopped there. The person at the counter said they had no time for a top up and to take the car away. I live nearby so I asked if I could leave the car there until they had time to top it off. "No," he said. "We can refuse service to anyone." Take your car away! I asked if I could make an appointment for tomorrow or next week. He said "Get out!" For years I have taken my business to them. What happened?

Outstanding in every way...first, real professionals, not the half-assed sleazy car guys that…read morepopulate every area with deals that really aren't good deals, repairs that have a hidden catch...you know what I mean. The property is huge, spacious, well designed, filled with a terrific variety of lightly used vehicles (all the way from gas to hybrid to electric), and pricing is highly competitive (I was researching a hybrid Audi with low miles, way below current market). Second-honest repairs. Andrew, who runs the service department, has automotive experience that goes back decades, domestic and foreign, and the repair staff are really thorough in their approach. My used Jaguar was fixed in one day, with a minimum of fuss, and $1800 cheaper than a local car shop had bid-free loaner car, friendly, and honest. What's not to love?

I've been holding off on writing a review of this dealer for reasons I'll explain below…read more We bought a 2018 Ford F250 from them on June 7th. The process was fine, CJ was our salesman and he was easy to deal with. We paid cash so didn't have any experience with the financing department. A week later the AC quit working, and the check engine light came on. It was running rough and jerking. We took it to our mechanic who said the code indicated a misfiring ignition coil. We were really frustrated and reached out to them. Yes, we knew we had bought a used vehicle and yes we declined the extended warranty. But to have this happen in one week didn't seem right. Jarret from their service department replied and asked us to bring it in. We did, they recharged the AC system and replaced the ignition coil at no charge. So far so good, the AC is working and the truck is running smoothly with no warning lights even after pulling a travel trailer to Ocean Shores and back. So I can recommend this dealer, they stood behind what they sold.

Honest and great shop. Could of charged me the original estimate of almost $1200 but found the…read moreactual problem and it cost me only $500.

I want to give a shout out to Transmissions NorthWest in Bremerton for their knowledge, attention…read moreto detail and professionalism. I even received a card in the mail thanking me for the business. If you need clutch or transmission work done, I highly recommend Rick. www.transmissionsnw.com

We get our company vehicles serviced here and always get great service. Great local business.read more

Super nice guys…read more Had a problem trying to get my license plate swapped out, they fixed it in five seconds no charge Definitely coming here for more stuff in the future

Very knowledgeable and reasonably priced. I was wary trying a new place but this place didn't let…read moreme down. Will be returning back!

Guys were awesome, I cold dropped in and they were able to help me with a right then and there with…read moremy issue. Thanks guys.