Quality service, and great friendly employees. Had my tire fixed and me out the door in less then…read morean hour.

I purchased four tires over the course of two weeks, along with a warning tire sensor. The employee…read moretold me it was no big deal and only took about five minutes to handle. The sensor was just about two days old, and I had driven here with it. Another new employee assured me everything was fine. Today, I brought up the sensor again, but they claimed they didn't know anything about it. Overall, it was terrible service.

We absolutely love Kitsap Tire! We have been going there for several years for oil changes, car…read morerepairs and tires. They are always super busy but still find time to get us in quickly and provide excellent service without attempting to overcharge or add on additional costs. Recently, I got a flat tire over on Bainbridge but live in Kingston. I happened to be in a dead zone on Bainbridge so I couldn't get cell service. It was pouring down rain. I was able to get a tow truck after walking several blocks to get signal. It took the tow truck a while to get to me and my tire was shot. I was soaked and tired and the tow guy got my spare on and told me to go directly to get a new tire. I drove straight to Kitsap Tire at 430pm. (They close at 5 pm). They checked my tire, it wasn't repairable but instead of making me come back and order a new tire. They had a used tire and put it on right away and I was out the door in 15 minutes for only $50.00! I can't recommend Kitsap Tire enough!

What a gem all around! Great service from the owner Jeff and his staff (including Max-the blue…read moremacaw parrot!). We've brought in our Thor Ace RV, MB Sprinter van, Ford F350 for tire service and have always received outstanding service... turn around time, outcome/condition, and professional advice we're A+. We're happy customers and will continue to support this wonderful, honest, hard-working family-owned business.

Jim was fantastic. Laid-back and easy to communicate with. Shared with me all the options I had for…read moretires, alignment, possible financing, and future services that might be needed for the maintenance of my car. The price of the tires were reasonable. I didn't go for the highest price, but I think I got a decent tire that should last me five years and should well in the weather conditions we have locally.

Jim and the team here are great. I've brought in multiple cars over the past few years for…read moreeverything from a basic oil change to a major tune up. I feel like they are fairly priced and I never feel like they are making recommendations for things that aren't actually needed. As a cisgender female, I feel like that isn't the case 95% of the time in automotive spaces. My normal experience is getting the strong upsell or total bs, hoping you don't know the difference. I appreciate their honesty here!

I've been holding off on writing a review of this dealer for reasons I'll explain below…read more We bought a 2018 Ford F250 from them on June 7th. The process was fine, CJ was our salesman and he was easy to deal with. We paid cash so didn't have any experience with the financing department. A week later the AC quit working, and the check engine light came on. It was running rough and jerking. We took it to our mechanic who said the code indicated a misfiring ignition coil. We were really frustrated and reached out to them. Yes, we knew we had bought a used vehicle and yes we declined the extended warranty. But to have this happen in one week didn't seem right. Jarret from their service department replied and asked us to bring it in. We did, they recharged the AC system and replaced the ignition coil at no charge. So far so good, the AC is working and the truck is running smoothly with no warning lights even after pulling a travel trailer to Ocean Shores and back. So I can recommend this dealer, they stood behind what they sold.

Have been customer for 10+ years. Since change of ownership the service reps suggest/encourage…read moreadditional services $$ needed at earlier mileage checkpoints..Checked with local dealerships regarding recommendations and have been told unnecessary until actual mileage warrants.

I used to love coming here for oil changes and never had a single issue. Unfortunately, that has…read morecompletely changed. On multiple occasions, I was turned away because the shop claimed they were "too booked." What makes this even more frustrating is that two people I know came in as walk-ins shortly after I left (not even 30 mins later) and were taken in within 10 minutes. This has now happened to me twice, and it leaves me wondering why I was refused service while others were accommodated. To make matters worse, I was also told that I would need to go to another store and purchase my own parts for a routine oil change before they could perform the service. Customers should not be expected to source basic maintenance parts themselves. That suggests poor inventory management and a lack of preparation. Overall, the service has become inconsistent, disorganized, and disappointing. After years of being a loyal customer, this experience has completely changed my opinion of this part of this business. I can no longer recommend it and will be taking my business elsewhere.

Two bad experiences with this shop. Brought in truck for oil change. Got it home and noticed a…read morepuddle of oil under truck. Brought truck back and they found that the drain plug was loose. Had oil dripping on my driveway for a week due to oil that got on frame while driving. Brought in motorhome for oil change. Drove about 300 miles and went to check oil level. Where is the oil cap? Oh, there it is, sitting on the coolant overflow tank. Luckily, it sat there the whole trip. That's the last time I go to this Walmart for an oil change.

Want a free paint job? Do you not have bills, or family to provide for and sitting on stacks of…read morecash to blow? And women, are you wanting to be surrounded by men minimum twice your size just for them to essentially tell you you're stupid after giving them said stack of cash? Well this is the right place for you! I took my vehicle here to get a valve replaced in my Jeep Wrangler and received it with my paint peeling and bare metal in most places on the hood. When I received my car I spoke with Rick and asked him what might have caused it and he immediately took offense assuming that I was blaming him. I hadn't thought to until that moment. I did leave disrespectfully, I will admit however, when my vehicle was dropped off there was one part of clear coat pealing off, the only part that is untouched, and it came back to me as seen in the attached picture. When Rick was speaking over me and I was trying to get clarification on what could've happened, or if it truly wasn't a negligence issue, if they had noticed it, without putting the blame on him, the mechanic that actually worked on my car came up behind me with his hands up. As a 5'4 130lb person, amongst other things, I was obviously intimidated and told him to not touch me. This seemed to strike something in both of them. Whether it was done here or not, from negligence or not, is still unclear considering my questions were being spoken over and dismissed. And again, whether it happened here the car was paid for at 1pm that day and there was no mention of the paint issues when it was paid for. Today, trying to figure out a solution to my paint problem without going through these people again, my oil gauge shot up to high and then dropped and stopped my car. Luckily, I was stopped at the toll both and hadn't gotten onto the bridge, yet. If I had, this would be a slightly different story. So if you want a surprise and free paint job, and have a not so relaxing get away to the side of the Tacoma Narrows fixing a paint issue after getting your transmission worked on? This is the place for you!

We have our truck serviced here and we've always had a pleasant and efficient experience…read more Spotlessly clean l, which gives me the impression that they have an exceptional attention to detail.

Highly recommend Blue Canary. My old girl Carlani 2011 Q5…read moreEPC light came on , she wasn't feeling well, lucky for facebook .. ask for recommendations , Clint Ramsey posted he does Audis did my home work called Blue Canary first thing in the morning . They said to bring it in with no appointment , I was happy and one lucky first time client. They did a diagnostic first and let me know what was the problem then call me to let me know what was wrong and what needed to be done at the same time chk to update my oil change .. it was time for Carlani oil change.. he gave the price how much it was going to cost before they fix the problem. I was happy with the price and happy with the service. Save me gas and time to drive off island for my yearly service. Praise the Lord! Plenty Mahalo team Blue Canary, When Carlani falls apart again will go with Team blue Canary..

There was one major issue. I told the owner that I was going to be taking my car on a long road…read moretrip and I needed all the safety checks done, tires checked, oil changed etc etc. When I went to pick up the car I specifically asked him about the tires and he said they looked good. Part way on my trip the sidewall of one of the tires gave out. The tire repair shop was flabbergasted to find that my tires were 25 years old. I had absolutely no idea they were that old (I did not put the tires on the car, I bought it second hand). I was relying on Blue Canary to do the paid for safety checks for me. When I returned to Blue Canary and told the owner (manager?) what I had discovered he definitely did not act surprised, dismayed, or even apologetic. He said he doesn't typically check the age of the tires. Something that several tire experts I spoke to said should be one of the first things done! It is extremely fortunate that I did not end up in a serious accident. I definitely would never rely on his assurance that things were taken care of and safe. In addition to the subpar service related to tire safety I also paid a considerable sum of money to have my engine cleaned. It definitely was not cleaned (didn't look like it had been cleaned at all). A rodent deterrent pack had been put inside the hood.... A very EXPENSIVE rodent pack since it appears that was all my expensive "engine cleaning" involved. He did offer to re-clean it when I got back to town and he was willing to do so when I brought it back in. However when I started talking with him about the situation with the tires I got totally disgusted with his attitude and left. I will not be back. And if you are concerned about anything that could be related to safety I would be cautious having it serviced by Bainbridge Blue Canary.

I took my car in for a clutch adjustment. The initial fee is $54 to diagnosis. I was told that i…read moreneeded a $900 cutch job, Plus timing belt replacement for $700, a brake pad replace on 2 wheels etc. The estimate totaled $2000. We declined having that work done there. Instead we headed to another mechanic who fixed the cutch by a simple adjustment for free. The only recommendation from the second mechanic was to replace the timing belt for the cost of $200. It appears that we were charged $54 by Suquamish Auto Service for an evaluation that was not accurate or when correct the quote for repair was 3 times too high. I will never go back to Suquamish auto.

New ownership in 2017, took my Chevy in with a mysterious running problem and they found and fixed…read moreit. Prices were good, staff communicative about what was happening. Preemptively understanding that we would need the vehicle back for the holiday weekend. Reattached my hanging light, just because it was hanging. Great experience. Thank you.

*Dang I should have called Bethel Towing. Anyone reading…read morethis and needs a referral. I would call Bethel Towing here at 360.876.8292 Had Kitsap towing send out David to tow my Dodge Ram 1000yrds to my house. David's attitude = I don't want to be here, I need to complain about anything not red carpeted for me. Biggest quotes by David of Kitsap Towing = - "Do you own a shovel?... Ever think about ducking using it?" - "This is ducking horrible" see pictures Fact: David was displaying symptoms of what I called "diva-ism"and probably had a bad week. ADVICE TO MANAGEMENT: Just start giving these guys better training on stress management AND CONSIDER giving them higher compensation. Most working humans puke frustration for their employer to customers and it's usually not a good look. What if he just asked the regular questions and "said you're all set!" = 5 star review, repeat customer, and fellow business vendor at Whale Days that would of loved to refer you... For an extra $100 per weekend call?? This is all free to contemplate... or you're just paying for a one star review performance on four different platforms and not doing anything about it Anyone reading this and needs a referral. I would call Bethel Towing here at 360.876.8292

Highly recommend! 45 minutes and took care of my problem quickly. Gave me great advice on how to…read morehandle my tire fix.