I've loved and hated this airline for years. It can be great, usually is, but occasionally terrible. Today it was great. Both to and from Miami it was on time and arrived early both times as well. Starting with their wonderful curbside check in people who are friendly and helpful. On flight staff are also great. Love their seats, which compared to other airlines, have lots of legroom and the adjustable headrests are a game changer. Snacks are free and very tasty. I gave this airline a bad review last time, but to be fair, I'm revising my rating as they more commonly do a great job. read more

Worst customer service! We booked two months out and honestly only booked with them because our two adult children could be on the same flights. Two family reunions after The Two year Covid nightmare to see their grand parents before they pass. 6 calls, over 26 hours on hold...phone hours for proof and they have never accommodated our flight requests. Will never ever use them again! Telling all our friends and clients! read more

Alaska and Delta are, in theory, partner airlines. Part of what that means is full recognition of elite status, and as an Alaska map I should not be shared for my first checked bag and show of be upgraded to first class when it is open. Nope, Delta says to hell with being partners. I will never fly Delta again, this lack of service is ridiculous. Alaska is far superior with customer service and I regret this booking. read more

Delta Air Lines - Airlines Near Me - Denver, Colorado

Delta has perks that every airline used to have! - Free movies on board. - Snack. (Included in your ticket price.) - Chairs with cushion! (Your back will say thank you.) - Respectfully dressed flight attendants. - Pilot will bid you farewell as you exit. - Clean airplane. read more

Staff was very friendly and the Pilot was great. Landing was very smooth. Although staff and pilot were great- the airplane itself was absolutely filthy. Conditions were disgusting...looked like it hadn't been cleaned in months. read more

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Hands down the best American airline out there! The flight attendants are first in class. The planes and service are far superior. Plus the comfort and space of the planes are much better than other airlines. American Airlines would come in #2 with Lufthansa being #1 overall for international. Delta is the best IMO! read more

They know how to get you there. Generally comfortable planes and no-nonsense approach to boarding, in flight service, and deplaning. Their medallion program is a ruse, however, just be sure to read what you're getting for an extra $3k in spend and 25,000 miles flown. Overall the least crappy airline and they've won my loyalty even in Dallas where often I'll have to make a connection. read more

Traveling by plane is rarely a fun experience for me, but a necessity monthlies. Our flight was delayed 2 hours because they had to replace the driver's seat, thank goodness I didn't have a layover. The 4 stars come from truly appreciating the flight attendants who were very attentive. At first I thought it was to compensate for the delay, but by the end of the flight, realized we simply had a phenomenal crew! read more

I usually don't dislike Delta, but my experience with them (one flight attendant, in particular) yesterday changed how I think about them altogether. My ticket from Atlanta to Denver sat me in 21D. When I got there, the gentleman in 21E told me he'd purchased a 1st class ticket for his girlfriend in B3, but she'd stood him up. He offered the ticket to me, and I accepted. The flight attendant (blonde, late 40's) was incredibly rude to me because I didn't know how to "1st class". I didn't know we got a meal. I didn't know how to open the tray. I didn't know we were given a complimentary crappy pillow and blanket. These were offenses beyond most to her, based on how rude she was, regarding them. The gentleman sitting across the isle from me finally began asking me questions, agreed she was conducting herself inappropriately, and apologized to me for said treatment. He was lovely. She was an embarrassment and a disgrace to this company. I am not a lesser person for not being a knowledgeable 1st class ticket holder. I am just as important as everyone else on that plane and should be treated with the same respect. Shame on her. She does not belong in the service industry. read more

Delta Air Lines - Airlines Near Me - Denver, Colorado

It's really unfortunate that the gate agents you have chosen to employ are so apathetic. It's also unfortunate that your airline has declined so drastically in the past years that two tickets bought together are no longer sat together. Even more unfortunate is the cattle-like herding that occurs on your airline. The purpose of this review is to inform you that you've now declined to a lower value than frontier airline for the overpriced tickets you sell. I'll not be flying with your airline again for any of the 8 plus times a year that I fly. I'm truly sorry for your business practices. Update: we made a complaint so they moved us even farther apart on the plane and then told us we could barter for seats! What a wonderful experience. read more

Only one word can describe my over-all experience with Delta... SUCKY!!! A simple commuter flight from Los Angeles to Denver turned into a NIGHTMARE: 5, 1-hour delays with NO EXPLANATION Blatant Lies (from the captain, once we finally got on board) as to the reason and even more lies why gate-to-flight took closed to 1 hour. Delta is THE worst... only playing second to Frontier. read more

I have very few airline woes these days; someone please knock on wood so I don't jinx myself. I've traveled with many airlines and I've been through my share of airports and Delta suits me just fine. Delta has more seat room comparable to Southwest which definitely helps on those longer flights so you can stretch your legs. I find the Delta mobile app convenient and easy to use for checking in for flights, changing seats, and using for my boarding pass. I like anything that keeps me away from those crazy lines to check in at the airports. Delta does charge to check your bag, do yourself a favor and make the choice to carry on your bag and then gate check your bag for free. Did I say free, yes, yes I did! Ninety percent of the time they don't have enough room for all the carry on bags and will offer to gate check your bag for free before boarding. I take advantage of the free gate check almost every time I fly. So far Delta has done everything right by me and I will continue be a frequent flyer as I plan more trips for the future. read more

Delta is what I would consider "The Best of the Worst" worldwide carriers. Flying domestically within the USA or even to now a large swath of the Caribbean, Southwest is the best choice. We go out of our way to use them. No baggage fees, no change fees, rarely ever delayed, you know exactly what you're getting and you get it. It also helps that Denver is a major Southwest "hub" even though they don't really use a "hub and spoke" system like all the other legacy US carriers. And that's really what I mean. Frontier, Spirit, Alaska, and even Southwest are not world-wide carriers. Some have partners that make it so (i.e. Alaska can be booked through Emirates) but Delta is really being compared to United and American. Within the US, I see no reason (or desire) to fly Delta. Outside of the US and originating from the US, Delta is the best of the bottom 3. If you're flying to Europe American is terrible, United is slightly less so, and Delta is super uncomfortable. Fly Lufthansa instead, also a direct flight out of Denver to Frankfurt. Going to Asia? Book Singapore Airlines, or Korean Air, or Air Nippon, etc. Delta/United/American are bottom of the barrel yet again. Flying to the middle east, Emirates or Ethiad all the way. So that's basically what you get. Delta thinks they are the best in the world and you should pay a premium for their terrible service, old planes, and terrible routes. I'd much rather be in a lie-flat seat on the upper deck of an A380 with the ability to use the lounge upstairs on-demand meals and drink, hot face towels, ice cream, nice amenity kits, etc than be stuck on an aging A320 with big vinyl chairs and stewardesses that just don't care. That's the American way on the airlines. As of now, I basically only fly Delta to Canada. Southwest has all the US and Caribbean covered, Singapore/Emirates/Lufthansa have the rest of the world covered. If Delta doesn't shape up, it will be left behind. Luckily, AA and UA will be the firsts to go. As to specifics for Denver... Delta has 4 check-in counters available. They are barely even a presence in Denver. The SkyLounge sucks and is always closed when I want to go in. The late night DEN-JFK flight to catch connections to Europe and beyond leaves too late to use the lounge. The early morning DEN-ATL flight to get all the other connections, also leaves too early to get the lounge. Why in a 24hour airport like DEN, is the lounge not 24hr/day!!! The Delta sections of the terminals are also old. Southwest is helping them out a lot by upgrading their area, and the Delta-flyers are using the new Southwest shwag. I don't think this arrangement will last as Southwest kicks Delta out of C and back into A with the rest of the hodgepodge. read more

Delta Air Lines - Not awesome leg room in steerage class - Airlines Near Me - Denver, Colorado

Last week Delta diverted our flight from Barcelona to Shannon, Ireland to kick of an unruly passenger. I didn't see the incidence, all I saw was the woman sitting in her seat crying when they announced the plan was turning. The situation probably could've been handled upon landing in JFK. The diversion took an hour, we were on the ground for 2, and it added another hour to flight time causing us to land 4 hours late @ JFK. I think most of the 200 people on board had connections, which we all missed. We landed Monday night. JFK had been closed on Friday or Saturday which means the airport was a disaster with all the flight delays and cancelations. So, I couldn't get out of NYC for two days. I've asked Delta to compensate me for the missed connection but their response is that it was beyond their control. NOT TRUE. The Delta crew is the one that turned the plane north towards Ireland. The delay had zero to do with weather. Fortunately Denver is a United hub so it'll be easy to avoid Delta in the future. read more

Not too excited..made reservations for red eye flight..followed directions arriving 2 hours early..wanted to check bags...can't do it!! Why??? Because the counter at DIA doesn't open until 0415hrs. So, up early, follow directions get to counter to wait..then try to get through TSA and to the plane...seriously, LET PEOPLE ON RED EYES KNOW WHEN TO ARRIVE!! read more

The vast majority of my flights out of DIA are either to Atlanta or connecting through Atlanta to the Florida Gulf Coast. For the best schedules and pricing for non-stop service to the ATL, Delta is the only way to fly. Flights are generally on time but if you're delayed leaving the gate, the pilots can easily make up for lost time in the air. I love it when they do that! My last flight left Denver a few minutes late but actually arrived in Atlanta early and we had to wait a few minutes for the departing flight to clear our gate. The flight attendants are always friendly and professional and the planes are clean and in good shape. Sneaky tip: it's rare that a plane leaves Denver with less than a full passenger capacity so the gate agents will ask for volunteers to check carry on bags in order to make sure there's enough room in the overhead bins (one side of the aircraft usually has smaller bins). So if you're willing to risk it, you might be able to check a bag for free. read more

Delays + great customer service + Ms. Teresa = Delta for the win Our flight was cancelled and Ms. Teresa was able to get us vouchers for food and credit towards another flight. Another great experience with Delta. read more

I fly for work. The first year I did the dumb thing and went with whatever. I got Lice on united (cloth seats), I fell victim to excessive baggage fees on frontier and spirit, I had incredible back pain on American and realized, even though southwest was great I didn't like not knowing where I was going to sit. Then part of the way through year 2 after crabby stewardesses on united and feeling like frontier was really just another form of human tracking I noticed consistent greatness on delta. The seats are comfortable They have an incredible frequent flyer program Good entertainment Mostly clean seating areas Wifi Great customer service even when I don't get what I want Information while waiting to board, take off or anything out of the ordinary- I know what is going on Timely flights and rarely are there delays due to mechanical issues or personnel showing up for the flight. Go delta your kicking ass read more

I am a huge Delta fan & I travel Delta 98% of the time, but Delta in Denver needs a lot of help... especially at ticketing & check-in. I have status with Delta and I never go to the preferred line in Denver because it's so slow. The last time I checked-in at this location I almost missed the opportunity to check my bag due to the fact that you must have your bags checked 45 minutes prior to flight departure. That means I stood in line for over 45 minutes just trying to check in. The staff are friendly, well most of them are. Some just need an attitude adjustment. I will continue to fly Delta but I will never use the sky priority line in Denver!!! read more

Why can't you create a strategic plan that allows for each person to bring a carry-on? Why are airlines allowed to follow a different business model than every other business? Asking for a friend. read more

I am a loyal Delta Platinum flyer and Delta Denver is great! Delta DOES pre-board families with children UNDER THE AGE OF TWO before anybody else, including first class passengeres. If you have children older than 2, they are capable of walking and boarding with their boarding group. Just because there are children in your party does not give the right to bring "more stuff" in. Each passenger gets 1 suitcase and 1 additional carry-on. If everyone can have some courtesy for other travelers and stick to this, there really shouldn't be any issues. My experience at Delta Denver has been pleasant. On-time departures, organized boarding. Gate counters were well-staffed and they were pleasant even on busy Thursday evenings. What can make traveling a nightmare are passengers who think the airline owes them something just because they bought a ticket that complain about everything! Flying is a time-consuming, tedious, and stressful process. Just roll with the punches. As long as you and your belongings get to your destination, that's all that matters, right? read more

I recently booked a flight with united airlines (being a Delta regular) and my experience was horrible! I then booked another Delta flight and forgot how awesome they are, my steak was cooked to a perfect medium. I will never fly another airline again, Delta rocks and their employees seem to be MUCH happier than most other airlines. read more

Delta Air Lines - Yummy steak cooked to a perfect medium! - Airlines Near Me - Denver, Colorado

During Covid no enforcement of mask wearing or option to spread out when there were open rows in front and behind, was scolded instead. Truly unsanitary, crowded, and rude. I asked to upgrade to have some space (emergency trip) and was told there were no more seats, which was untrue. Flight 1005 denver to LA may 10, 2021 read more

I bought a round trip and totally messed up I live in COS and drove out to Denver because I usually depart from Denver. It turns out I bought tickets departing from COS.. I thought my plans were ruined but that nice people at check in opened up the best option for me. Thank you guys again. Arceos restaurant on garden of the gods I'll treat you guys read more

Delta Airlines What can you say about an Airline well, lately they all want to take advantage from Gas price, charge you for everything at the terminal while you check in and on the plane, Delta it's not the exception. However service was nice and trip was pleasant. Would I recommend their service well, if you have no choice go head but for me would bet the last option :-) read more

Never have a problem with Delta. They SAVED my Vegas vacation after a fiasco with the dreaded Spirit. They are always so nice, willing to fix problems with delays (the one time one occured) and they even helped me with amazing customer service due to another airlines bad service. I will officially always fly Delta when given a choice. Cons: -Air travel always has cons, but nothing their airline is capable of fixing (security and weather). Pros: -GREAT customer service -Decent Price -YUMMY! Cookies -Clean cabins -As comfortable as seating really gets if you aren't first class or flying high end -Good Staff -No hidden fees Will certainly continue to fly Delta when given the chance. read more

First time in awhile that I flew Delta. It was for a bachelorette. And I can truthfully say, I'll never fly it again. I paid 30$ for a seat next to the bride and the rest of the party. They switched planes and never told anyone. So they sold our seats in the change. When we tried to sit near each other and explain the situation, they made us feel like crap about it. Customer service was severely lacking for such a "prestigious" airline. read more

This airline is as bad as United, and I'd fly on the wings of Icarus as close to the sun as possible before I'd fly Delta, United, or American Airlines. I dislike this airline, it's staff, and practices so much that I don't even want to waste my breath writing a review. But, I am willing to put in a plug for Lufthansa when it comes to my flights to Europe and a plug for Southwest in the US. DELTA TRULY SUCKS! Oh, and this: http://www.nytimes.com/2015/08/01/your-money/in-deltas-frequent-flier-magic-trick-not-just-rabbits-disappear.html?rref=collection%2Fcolumn%2Fyour-money&contentCollection=your-money&action=click&module=NextInCollection&region=Footer&pgtype=article read more

Delta Airlines is by far one of the worst in terms of being family friendly. They seated us in three separate seats scattered throughout the plane, knowing that one of us is under 4 years old. Algorithms to ensure at least one parent is adjacent to a minor can't be that hard to write. When we asked to be seated together they acted like we were asking to be moved to first class for free. It shouldn't be too much to ask! Also, they don't board families with small children in advance of other passengers. This means that the folks who need a little extra room to maneuver and coordinate seating are struggling more than necessary. Families with small children have more bags and people to manage and need more space. This is good for both the family, and the other passengers. Think about it: would you rather be going elbow to elbow with a tired toddler throwing a fit, or would you rather go to your seat with the tyke already passed out or distracted in their seat? In case you're shopping around and have small travelers with you, its wise to pay extra to go with another carrier. They even charge $5 per plastic garbage bag to cover a car seat for the checked baggage. Outrageous! read more

Like I have said in many reviews before this one, Delta is the bane of my existence. Most Delta flights that depart from DEN either have a layover in MSP or ATL. Avoid ATL at all costs - I have never had one single Delta flight that connects through Atlanta depart on time. Most are late, canceled, or rerouted. As far as Delta departures from Denver, they are usually on time. Den is good with air traffic. Its Delta in other cities that presents a problem. Find a direct flight, is possible. read more

I love flying Delta. There are times that they just completely suck, but the majority of my flights are OK... read more

I paid for a Comfort+ seat which comes with Sky Priority. The Delta employee for the Sky Priority line turned me away and had me go back to wait on the much longer line, saying that just because my ticket says Sky, it doesn't mean I have Sky Priority. It was also pretty embarrassing to be told I'm mistaken. After waiting through the long line, I asked the second employee if Sky is different from Sky Priority and she said no, they are the same and apologized for the poor experience the other employee gave me (thus 2 stars instead of 1). Delta should either educate their staff better on their own services or remove the false advertising. From Delta's website: "Enjoy an upgraded experience with more of the perks you love in Delta Comfort+. Take advantage of your time in the air with access to Sky Priority® boarding..." read more

This airline sucks! They assigned me and my 2 yr old separate seats and then looked at me like I wanna as crazy cause I questioned it. Requested a new seat assignment. Got the new seat assignment. The last row with no windows. They just lost my business forever. I guess retribution for asking "do you allow your 2 yr old to fly alone?" Horrible customer service. read more

Could have walked to my destination in the time it took to get a customer service rep. Never use this airline under any circumstances. They just don't give a shit. read more

Luggage delivery is extremely slow. Very poor customers service. Plan on 30 minutes in Denver after train ride. read more

Delta Air Lines - Airlines Near Me - Denver, Colorado

Shame, shame and shame on the way they treat people. I really don't have much to say about this airplane except, use another one! I had to fly with Delta "four times" in my life time and with every new experience, it was worse then the last. I'm so glad they do not have a hub here in Denver. read more

It is so refreshing to have been able to rebook my flight cancelled by Lufthansa with Tanya H at the Delta ticket counter... her smile and pleasant demeanor took a bad situation and made it awesome... she was warm and friendly and made sure we were all taken care of.... she made us feel like we were her most important customers today! read more

First time flying with Delta. They changed my flight time twice at the beginning. Upon boarding, I hope they have motion sickness pill. However, they told me ginger ale should help. When we were almost at Denver, they were saying the weather was bad so they cannot land. However, other airlines all landed. While my friends patiently waiting at the airport for two hours, they were still processing the paperwork... I do understand weather could be difficult for landing. However, why is it only difficult for Delta, but not for other companies?! Enough said... read more

They communicate well and are nice at the gate and on board and provided you pay for a regular ticket and not one of the super cheap ones, it is a good experience. If you get one of the super cheap ones (which I used to do all the time (which was fine) and did recently (less fine, but still got where I was going)) it has become less enjoyable. You now have to wait for a seat assignment at the gate, which means that while you can check in with the mobile app, you don't get a boarding pass so you still have to visit a kiosk at the airport to print a piece of paper that gets you through security. This is very frustrating for me as I don't want to stop at a kiosk. Then you have to wait at the gate for a seat assignment. This is also frustrating for me as I get nervous that I'll be kicked off the flight, it's likely an irrational nervousness, but still. It wasn't always so frustrating when you bought the super cheap ticket. Now that I know it's become frustrating, I buy a regular ticket or a slightly more expensive delta comfort one and the experience is fine. By the time you add everything up a regular Delta ticket is often less expensive or the same as buying a ticket on a cheap airline like frontier or spirit where you pay for everything. The delta comfort tickets are often just as cheap as regular tickets if you pick the right flight. I generally fly early in the morning or late at night to maximize my time in a place without having to pay for an extra day of lodging or use an extra vacation day. If you want to fly smack in the middle of the day, the delta comfort tickets may cost a lot more, but I'm not sure as I've never wanted to do that. Today, I was flying home from Baltimore and when I was in Minneapolis, Delta sent me a text to notify me that my flight was delayed and gave me the option to book on a different flight. I used my app and picked one that had also been delayed (there was a lot of snow in Colorado that slowed plane traffic down), but got to Colorado earlier than the time I had originally booked. I even got to stay in Delta Plus rather than having to fly in economy, though I had to sit by the window instead of in the aisle. The other thing that has helped me is if you are a Delta Skymiles person, you get a massive discount to Clear, so when you're at the airport you can skip the line to get to security. You still have to go through security of course, but you don't have to spend time looking at your watch while anxiously waiting on line to get to security. I sure hope a lot more people don't sign up for clear, because if they do, then that line will get long and it will be pointless to have a clear membership. Overall, flying with delta has been far less offensive than flying with frontier or southwest, which were the other airlines I used regularly. It has also been less offensive than flying with the others I used randomly, though Icelandair was quit comparable to delta, but I doubt you can use them to fly within the US much. The one thing to keep in mind is if you have to board the plane last, there may not be a place to stow a carry on that requires an overhead compartment. They'll check it for you, but if I wanted to check luggage, then I would have. That would be a dealbreaker for me as I hate checking luggage and having to wait for it at my destination, but now that I have a delta credit card, one of the perks is getting priority boarding and miles of course; miles really don't yield a ton unless you either fly a lot or put a lot on your credit card. Though a lot of people either fly a lot or put a lot on their credit card, I don't do it enough to see any benefits, maybe this year. Plus, you get bonus points when you take a lyft, so that's nice if you take lyfts as I do. I guess I just need to start flying more or putting everything on the credit card and obviously pay it all in full because paying interest would likely offset the miles benefit. Basically, I'm going to try to stick with delta so I continue to get mileage and hopefully obtain some sort of status so they start upgrading me. They've upgraded me to delta Plus before, but I imagine they just had a lot of people who hadn't flown with delta ever on those flights coupled with not a lot of people who had paid for delta plus. read more

Flight DL1547 - Gate 31 - Flying from Denver to Dominican Republic, via Atlanta... Boarding Zone 1, waiting in the appropriate line. Young woman working the boarding process steps in front of me to close rope saying she doesn't want to "crowd" the Priority Boarding Area. I was not in any way crowding any boarding area - just patiently waiting for Zone one to start board, in the correct space. When I ask her if this is where I should be waiting, she says "yes." When Zone 1 starts boarding, they don't open the lane I'm standing in - they start boarding from the Priority Line. So. I go under the rope, and she and the man taking tickets, both tell me I should go to the back of the Zone 1 line. Then, when I explain lain I was waiting where they told me to, I get attitude. They were still talking about me when my parents came through 5 minutes later. Really crummy treatment of passengers. read more