First time flying with Delta. They changed my flight time twice at the beginning. Upon boarding, I hope they have motion sickness pill. However, they told me ginger ale should help. When we were almost at Denver, they were saying the weather was bad so they cannot land. However, other airlines all landed. While my friends patiently waiting at the airport for two hours, they were still processing the paperwork... I do understand weather could be difficult for landing. However, why is it only difficult for Delta, but not for other companies?! Enough said... read more

They communicate well and are nice at the gate and on board and provided you pay for a regular ticket and not one of the super cheap ones, it is a good experience. If you get one of the super cheap ones (which I used to do all the time (which was fine) and did recently (less fine, but still got where I was going)) it has become less enjoyable. You now have to wait for a seat assignment at the gate, which means that while you can check in with the mobile app, you don't get a boarding pass so you still have to visit a kiosk at the airport to print a piece of paper that gets you through security. This is very frustrating for me as I don't want to stop at a kiosk. Then you have to wait at the gate for a seat assignment. This is also frustrating for me as I get nervous that I'll be kicked off the flight, it's likely an irrational nervousness, but still. It wasn't always so frustrating when you bought the super cheap ticket. Now that I know it's become frustrating, I buy a regular ticket or a slightly more expensive delta comfort one and the experience is fine. By the time you add everything up a regular Delta ticket is often less expensive or the same as buying a ticket on a cheap airline like frontier or spirit where you pay for everything. The delta comfort tickets are often just as cheap as regular tickets if you pick the right flight. I generally fly early in the morning or late at night to maximize my time in a place without having to pay for an extra day of lodging or use an extra vacation day. If you want to fly smack in the middle of the day, the delta comfort tickets may cost a lot more, but I'm not sure as I've never wanted to do that. Today, I was flying home from Baltimore and when I was in Minneapolis, Delta sent me a text to notify me that my flight was delayed and gave me the option to book on a different flight. I used my app and picked one that had also been delayed (there was a lot of snow in Colorado that slowed plane traffic down), but got to Colorado earlier than the time I had originally booked. I even got to stay in Delta Plus rather than having to fly in economy, though I had to sit by the window instead of in the aisle. The other thing that has helped me is if you are a Delta Skymiles person, you get a massive discount to Clear, so when you're at the airport you can skip the line to get to security. You still have to go through security of course, but you don't have to spend time looking at your watch while anxiously waiting on line to get to security. I sure hope a lot more people don't sign up for clear, because if they do, then that line will get long and it will be pointless to have a clear membership. Overall, flying with delta has been far less offensive than flying with frontier or southwest, which were the other airlines I used regularly. It has also been less offensive than flying with the others I used randomly, though Icelandair was quit comparable to delta, but I doubt you can use them to fly within the US much. The one thing to keep in mind is if you have to board the plane last, there may not be a place to stow a carry on that requires an overhead compartment. They'll check it for you, but if I wanted to check luggage, then I would have. That would be a dealbreaker for me as I hate checking luggage and having to wait for it at my destination, but now that I have a delta credit card, one of the perks is getting priority boarding and miles of course; miles really don't yield a ton unless you either fly a lot or put a lot on your credit card. Though a lot of people either fly a lot or put a lot on their credit card, I don't do it enough to see any benefits, maybe this year. Plus, you get bonus points when you take a lyft, so that's nice if you take lyfts as I do. I guess I just need to start flying more or putting everything on the credit card and obviously pay it all in full because paying interest would likely offset the miles benefit. Basically, I'm going to try to stick with delta so I continue to get mileage and hopefully obtain some sort of status so they start upgrading me. They've upgraded me to delta Plus before, but I imagine they just had a lot of people who hadn't flown with delta ever on those flights coupled with not a lot of people who had paid for delta plus. read more

Flight DL1547 - Gate 31 - Flying from Denver to Dominican Republic, via Atlanta... Boarding Zone 1, waiting in the appropriate line. Young woman working the boarding process steps in front of me to close rope saying she doesn't want to "crowd" the Priority Boarding Area. I was not in any way crowding any boarding area - just patiently waiting for Zone one to start board, in the correct space. When I ask her if this is where I should be waiting, she says "yes." When Zone 1 starts boarding, they don't open the lane I'm standing in - they start boarding from the Priority Line. So. I go under the rope, and she and the man taking tickets, both tell me I should go to the back of the Zone 1 line. Then, when I explain lain I was waiting where they told me to, I get attitude. They were still talking about me when my parents came through 5 minutes later. Really crummy treatment of passengers. read more

When your unaccompanied minor fee cost more then the flight its very disappointing. My son is going to a camp with kids from all over the united states and delta is charging us a fee at 150 bucks each way this is just taking advantage of parents trying to do something nice for their kids born with same disorder. read more

They lost our luggage, and proceeded to let TSA dig through it all and our luggage didn't show up until 3 days later. Save yourself the travel frustration and fly with better airlines. Trust me. read more

Delta happened to be my only choice for Denver-NYC redeye and I already had a gut feeling things would go awry! I arrived at the airport 2.5hrs before knowing the only thing I had to do was return a car for which I had already paid to be filled up upon return. Thanks to Advantage, I made it to the checkin counter only ~40 mins before my flight. Now granted you really do have to give yourself an hour or so before your flight, but I found it kind of ridiculous that there was not a single soul anywhere in or around Delta checkin area FORTY MINUTES before the flight left. Let's say for the sake of convenience this first part is my 100% on me. I waited until the checkin reopened in the morning, and asked for my flight to be changed. First of all I received a HEFTY amount of attitude, and "I don't know if that can be done" etc (which of course it can be done easily). After all was said and done, the employee changing my flight needed help, and in explaining to the supervisor, she told him "I made a doodoo and needed a flight change"! At this point I was just overwhelmed with the courteous and professional behavior of Delta Denver, and it was perfect when they announced the only flights leaving to NYC from Denver international airport via Delta Airlines on a Saturday would HAVE to fly through Atlanta Georgia (Delta's "hometown")! 100% ridiculous read more

In checking thru yelp I couldn't find a review for Delta Airlines so i am writing one. I find it hard to believe I am the first to review it here but I do want to review the airlines, so.... .I caught Delta out of DIa to Montana with a connecting flight thru Salt Lake City. Because of a Delta snaffu(or a DIA snaffu) i missed my connection and had to spend the night at Salt lake City.I was very upset but Delta did right by me and put me up downtown at the Crystal Inn. I had a very nice room and shuttle service back and forth to the airport. They couldn't have been more courteous. Plus they gave me two meal vouchers to use at the airport. What could have been a horrible 16 hour marooning in the airport turned into a plesant, if inconvenient, overnighter and a very nice hotel. I have no complaints about my treatment. The good news, also, is that my return trip via Delta airlines went thru without any problems and I arrived home on schedule. All is well that ends well! So, YES, I am a fan of Delta Airlines! It's good to be home. read more

I do love Delta and I'm a skymiles member. We had SkyPriority flying out of Denver on Thursday (9/7/17), the skypriority line at check-in wasn't moving at all and it seemed as though the employee working that lane was having issues or moving super slowly. We got in line behind 2 other people with others stacking up behind us. After a lengthy wait and a line that wasn't moving we went to the regular line and the people behind us followed. We waited on 2 people in front of us in that line and then us and them finished and was on our way to security before the guy in front of us in the sky priority line finished. Definitely would be nice if there's one line for sky priority then the person working it should be quick and efficient. Not the case at that day at the Delta counter in Denver. read more

Today a Delta employee harassed my brother during his trip from Jacksonville FL to Phoenix. My brother has a physical disability and he requested wheelchair assistance for the transfers at the airport during his travel. A Delta employee saw him as my brother approached the wheelchair and from far, loudly and publicaly asked my brother "what is wrong with you?" I can't believe that Delta employs such type of individuals and doesnt provide basic training and codes of conduct for its employees. It is unbelievable that disabled people can be treated with such lack of respect as customers. I won't be flying Delta anymore read more

We've been flying with Delta for years and we barely have problems with this airline. Our flight from Denver, CO to Norfolk, VA was at 6:15am. We woke up at 4am and got the airport early enough to not miss the flight. We waited in line for 15 minutes, the lady told us we were minutes late and we had to take another flight at 12pm. She didn't even explain herself well, she was not nice and there was no way she was going to let us fly. We checked our bags though and she gave us stand by tickets. We didn't get seats at 12pm and the next flight was at 6am the following day. We asked to talk to the manager, and this is the reason why I'm giving 5 stars. She was very sorry for what happened, and gave us free hotel, free taxis, $400 for both, and a toiletry bag. Unfortunately, some employees don't do her job well and piss off passengers, but if you talk and explain why you think what they're doing is wrong, they'll understand and apologize with things like that. read more

Such a greedy terrible airline! Fly Frontier and skip this mess of an airline. Wouldn't refund a ticket even though someone died at the last minute so we couldn't use it. Crazy. The ticket was for my 75 year old mother, who never flies anywhere, so it went to waste, and all of our money too. read more

My wife and I had to take an early flight home to LAX and our original flights were over sold / book on another airline. For a 6 am flight at last minute ordeal, this was not a bad way to go. We do fly standby / non-rev since I work for an airline. Ticket counter agent and gate agents were nice and friendly, but the flight attendants were not in the mood for working, they seemed to do what they could to get by. It was a good flight over all. Thanks again! read more

I've flown Delta more than a dozen times at the very least, and I've never had a bad experience at all. When I've talked to customer service about seating arrangements, they've always been great and even offer a call back service so you don't have to sit on hold forever. Staff has always been superb and very friendly. I recently booked a trip for next month and I chose Delta since I've never had an issue with them at all. One last thing, many of Delta's planes offer wi-fi which is a huge plus! I'd certainly recommend them to anyone looking to book a flight. read more

I have to use delta to get to detroit and Salt Lake City and I hate every flight. Checking a bag consistently takes forever. Without mileage status I always get crappy seats and end of the line boarding. Terminals are crowded and worn. I hate flying delta. read more

My father passed away on Friday, October 31st. I needed to get to Little Rock the next day, but was thinking about driving due to the high cost of a last minute plane ticket. I called United, who offered their best rate at $985.00 round trip, Southwest at $800.00 roundtrip. My partner happened to Google for bereavement fares, and Delta popped up. We called, and guess what? $399.00 roundtrip!! All they needed was the name and number to the funeral home. Delta truley has a heart. All my flights and connections went smooth. I wasn't worried if there would have been a delay. I wasn't priced gouged during a hard time. We are going to try and fly Delta more often, and support good business practices. Thank you Delta Airlines!! read more

Thank you, Delta Airlines. I had never flown a dog cross county before. Just my luck, severe thunderstorms, hail and weather mayhem. Long scary wet drive to DIA. Find cargo terminal and the kindest, most customer service oriented, woman is there to help us. Great attitude great sense of humor. Dog is fine, all is well. read more

Arguably the worst service situation I've ever dealt with . Delta sold me a ticket , with a confirmation, and an assigned seat . The ticket was purchased nearly a month prior to my travel . On the connection flight to my destination I was informed , delta over sells the flights by a count of 3 tickets . They (Delta) randomly select three passengers to remove . I was lucky to keep my purchased seat. The return flight , the same thing happened . Except , this time we were stranded for 3 days. We , being my co worker whom traveled with me , on the same itinerary who got to keep his seat were forced to travel home via automobile , or stay in our connecting city for 3 days . Delta made zero attempt to accommodate us in any way , and the customer "service" rep was rude . They also lost my bag , and luckily I found it two days later in my home airport , in the wrong baggage area on another companies hold shelf . Thanks for the 7 state , 21 hour drive delta . You achieved legendary crap service award . Never in my 15 years of business travel been treated so poorly . Never have I had my seat randomly taken away , due to a oversell lottery .. Here's to you Delta , you suck read more

Flew to Augusta in May 2011, Delta delayed my flight because of light drizzle in Atlanta, I arrived in Augusta 5 hours late! Then on the way back, my flight from Baltimore was delayed 2 hours causing me to miss my connection, as a result I had to stay overnight in Minnesota. Yes Delta put me up in a room, but if they would stop overbooking, which causes them to spend time finding people to give up their seats, then my flight could have left on-time. As for the drizzle in Atlanta, I've flown during blizzards, it wasn't even raining - just a drizzle! I'll pay more to fly another carrier next-time. read more

Worst Airline I have ever flown 8 1/2 hour delay and not so much as an upgrade told that Delta no longer gives vouchers or upgrades for delays, considering how often there Old planes are broken and there newer ones are running off schedule it's no surprise they would go out of business. Save the time pay more if you have to and fly a different airline. read more

Poor customer service!!! My future husband and I were flying from DEN to ATL towards our final destination Montego Bay Jamaica for our wedding, and asked about purchasing an upgrade. The rude counter representative scoffed and told us we needed to purchase new tickets which would run us about $1500 a person and then walked away without discussing it with us. Soon after that they announced that the flight was overbooked by FOUR PEOPLE and they would need volunteers to take a travel voucher. Since no one planned on missing their flight that day we were delayed about 30 minutes while they tried bribing everyone in the terminal to give up their seat. EVERY subsequential flight after that (including our international flight) was over booked by at least 2 people. Very sloppy and unorganized!!! And NO, I do not want your SkyMiles credit card. read more

Delta is our favorite airline to fly, especially when we can swing first class tickets. The employees are friendly, the service is top-notch, and the facilities are clean and welcoming. read more

Another great day on Delta. I was recently robbed at gun point while traveling in California. After being relieved of my iPhone, wallet, baggage, and rental car, Delta made sure I made my flight and provided me with food vouchers so I had something to eat. I can't thank them enough. read more

I love flying Delta, the process is quick and smooth! Also the waiting area is extremely comfy and roomy! I never have a problem with Delta and the airline usually have extremely nice staff that make the trip easier. However, today I had the pleasure of meeting Melissa Arce. I have no idea what her problem was with me, but she was working with a gentleman, I walked up to the counter smiling and said hello. Her attitude quickly changed and said, I'll be with you in a minute with a stern look and low tone compared to the high pitched friendly tone i heard her have with the gentleman. Then when she was ready she rolled her eyes at me and said what can I help you with. I showed my annoyance by saying, "I am so terribly sorry to bother you, I just have a question." She then had the nerve to say, "ok well you need to make it quick."....... i'm sorry but in all of my years in customer service, I have never heard NOR personally responded to a customer like that.... so I said, my flight to Utah is delayed and I have a connecting flight directly after. The entire time she worked with me she had an annoyed facial expression and an annoyed tone. BUT AS SOON as a nice middle aged woman walked up behind me, the fake high pitch "I am willing to help who's next" tone of voice quickly came on. I get it, I'm a young woman in her 20's wearing a camo hat, but I deserve to be treated nicely and like a human being just like everyone else. A woman who judges customers and changes the way they interact with them should NOT be greeting passengers to flights or even dealing with passengers in general. Overall though, I will continue to fly Delta, this was just a concern that I felt needed to be brought to managements' attention read more

Very nice airport and nice Delta Stop. Delta is very good to me. Always greet me with a smile and take care of me. Airport is big so get there early read more

I've got to throw Delta a bone. There are little things that Delta still does that the other guys don't. Like they still hand out free snacks and they offer free tv on most of their flights. Their customer service also seems to be a lot better than say, United or American. I hadn't flown Delta much until just recently and I was pretty impressed with them. I'll try to take more flights with them in the future. read more

I've flown with almost every air line and Delta has always given me the best experience! Me and my 4 kids were flying from San Diego to Denver with one layover. We did have delays but the flight attendant Melinda was fantastic and made sure we got to our next flight. We just had to get off the plane and right back on, she let other people know their gates and if their plane was delayed or not. During the flight she kept my older kids company and talked with them. On our second flight the kids got to see the cockpit and talk to the pilot and they also got wings. Melinda was once again fantastic greeted us back with warmth and kindness. It was a late flight and all my kids fell asleep she went over and beyond and helped me carry all my bags out! It honestly would've been any normal flight if it weren't for the pilot on the second plane and the attendant Melinda!! Wonderful service! read more

Delta Air Lines - Melinda with the kids! She is seriously the best flight attendant! - Airlines Near Me - Denver, Colorado

I was supposed to leave DCA at 4:00 pm Friday afternoon. That flight was delayed so I had to rebook to a 6:00 pm since I would missing my connecting flight to Denver. 6:00 flight delayed so I would again miss my connecting flight so rebooked Saturday morning at 6:00 am. Delta did give me hotel and food vouchers which was nice. Then the 6:00 am flight was delayed so I rebooked a third time to 9:45 am. The 9:45 am flight is again delayed to 10:36. I hope it takes off on time or I will again miss my connecting flight. Seems like all the delays are due to maintenance. What the heck is going on at Delta? If I have to rebook again. There will be another post with only one star!! read more

Our flight was at 6am s we had to leave the house at 5a and wake up at 4am to have our flight delayed for 10+ hours and after tons of people complaining and getting upset along with delta employees a lady named Teresa was so helpful and nice and apologetic an got us all snacks and stuff while we waited and went above and beyond for everyone even if they were being rude. She deserves a raise and employee of the month 100 times over. Our situation was not good but glad we got to deal with at least one very pleasant person. read more

Haven't flown Delta in MANY years and was so impressed with the service. It reminded me of the was air travel used to be. I'll be using them more in the future! read more

In a world that demanded low cost airfare, there are a couple that still provide a great passenger experience. Delta is one of those. Thank you for being true to your culture and the care you show to your employees reflects in the experience. Well done! read more

I've been a loyal customer for about 20 years. Flown well over 500K miles with you. You treat your loyal customers who are anything short of diamond like crap. I had a confirmed first class seat and you gave it away. I was then lied to - that it is smaller plane than originally scheduled - although I had looked previously so know it was the same make. I am a sky club member, credit card holder and have been an elite level member every year for over 15 years. Thanks a lot for treating me like the crap I would be treated like on an airline I had no loyalty to. I may be one person - but I'm switching carriers. read more

I am a 100,000 mile a year flyer, and going forward I will only fly Delta, period. Quote from the CEO yesterday "Our decision was not made for economic gain and our values are not for sale." Neither are mine, and I will vote with my travel budget and give you all my business, even if it means it is inconvenient. Well done Delta. read more

Jason the Delta manager at the Denver airport rocks!!! His customer service is on point and so appreciated!!! I look forward to seeing you again soon Jason!!! read more

Most absurd air travel experience I've had yet. Forcing us to stay on the plane while being deterred to Denver from Detroit because of a reserve tank fuel pump issue... them their gate agents lie and tell us there aren't any more than 3 flights leaving Denver when there are almost 8 post 1030am to Minneapolis and Atlanta. Then I call the customer support line after looking on fly delta app and they tell me they can't help me I have to go through the lying gate agents read more

Always on-time and great customer service! They account for fluff time in case the unforseen happens so they can still get you to your destination when you expect to be there. This is the best airline in the world. read more

Delta is a tough one for me to rate. Their planes are usually the best tech-wise, but their customer service is hit or miss. I've had some issues that were answered and solved quickly and others that took a few weeks and many different agents. Their SkyMiles program is terrible though. They require an astronomical amount of miles to book a flight, and the options are minimal. If you ever need to request miles after using one of their partner airlines from around the world then good luck. If you give them a hand written note from the other airline's CEO it still probably won't be good enough for them to give you mileage credit. read more

I have an intense fear of flying. When I boarded I spoke to one of the flight attendants and told her about my issue. She was amazing! She gave me dry ice to keep me cool, checked on me every 20 minutes, and stopped to tell me we would be flying over the mountains and that the plane might be a bit bumpy. Service at it's finest! Also, for the past 10 years we have flown our daughter via Delta from her mom's in CO to me and my husband in WI 2-3 times/year. Delta has never cancelled a flight, lost luggage, or caused any other problems with these trips. Would never use another airline! read more

I was flying with another company overseas and had a layover in New York. After 6 hours of waiting (with two small children) I discovered that my flight is canceled due to weather. I had to purchase tickets with Delta. I met the nicest people. They provided me with taxi and hotel vouchers, helped my kids and were really compassionate. I love this air lines! read more

WORSE EXPERIENCE OF MY LIFE. do not fly delta. Paid over 800+ for my ticket to get canceled. Now I'm stuck in a different state, away from my family on CHRISTMAS. just for delta to say there's nothing they can do but have me purchase another ticket for $350.00. I recommend you pay top dollar for any other airline besides delta. read more

I made a reservation to Oahu with pet to travel on nov24 4 days prior to departure. They had no issue with me taking my pet in cabin. When I showed up to the airport however, they all of a sudden don't transport pets to hawaii. So, here I sit with a stressed out dog, because he's a rescue animal, and we get to miss out thanksgiving with friends and family. Thanks delta, I hope eclveryone of your employees had a miserable holiday season and I hope your CEO'S and rule makers get their karma. Obviously they won't because fuck holes line these people don't have to live like regular people. Fuck you delta. read more