Delta, I would not give any stars.. Worst experience lately. Customer service is very bad. When you have many choices to fly & choose an airline for comfortablility and integrity, do not fly delta! The employee are not happy about their job & it shows with their customer service. This company do not seem to care much about experiences traverlers. read more

Flight is in an hour and no one at the check in counter during the start of spring break. This is ridiculous. We stood in line for an hour just to be told that we have to get on another line with no one at the desk. read more

Delta Airlines - Airlines Near Me - Boston, Massachusetts

This airlines never seems to stop impressing me. The employees are always friendly and efficient. This particular trip I booked my friends ticket accidentally under her maiden and not married name so she had a problem getting thru security since her I'd did not match her ticket. They took her at the counter called reservations and a new ticket was issued immediately. We went back thru security without having to wait and make it to the gate with plenty of time to get coffee and relax before boarding. I fly often and always choose Delta, I have had issues with other airlines but never with Delta. I'm pleased every time I fly with them. read more

I love flying with delta...my favorite airline so far...very nice staff in the plane and very helpful always with a smile...i travel from boston to my home country which is santo domingo ,dominican rep. 3 times a year and i always do it with delta even though jetblue has a direct flight from boston to santo domingo ..my favorite thing about delta is all the movies you can see while traveling ...very clean plane and amazing experience every time ...my flights are never delayed which i love Always a pleasure flying with delta read more

Flying from Boston to San Antonio and Delta was the cheapest option with a lay over in Atlanta. Our flight from Boston to Atlanta was fantastic! It was a new plane and it had tvs built into the seats. They showed a pretty creative and funny safety video. That is where my satisfaction ended. The other 3 flights we had on this trip had on us older and less comfortable planes with no tvs. Also, they way they board is awful and inefficient. They required us to check our carry on bags since they were concerned about not having enough overhead room. We get on the plane and guess whar, there was plenty of space. I just don't understand why there was such inconsistency in amenities. The on line streaming from your personal device was pretty slow to connect and most of the offerings were at an additional charge. Meh. I'll stick to JetBlue. read more

My boyfriend swears by Delta and I am sure this experience will change his mind. I have real trust issues with this airline. My disappointment came on our last trip with delta this summer when I upgraded our international flight seats and we were seated by the restrooms with constant, non-stop traffic. You'd think delta would have given us vouchers for a feee upgrade on a a future flight...nope a 50.00 gift card. This time we had a six hour trip home from Grand Rapids to Orlando. We spend an entire day in the airport to be finally told due to weather our flight was canceled. It was weather related so hotel on us. We were re-booked to leave at 1130 am from GR to Detroit to Boston to Orlando to arrive at 1130pm. Two of our flights had us seated separately. When we inquired we were informed that we could try to switch. On the plane there were empty seats I front of us and behind us...smdh. Needless to say there has been delay after delay, excuse after excuse about weather equipment, waiting on passengers with connections, in line to de-ice the plane, etc. Delta does a great job at apologizing but they need to learn that apologies only will lose you lifetime customers. You notice that I gave 2 because over all the flight crew is friendly and accommodating by working with what they have. Delta administration needs to get their act together. read more

I flew Delta for the first time (within recent memory) just a couple weeks ago and it was ... fine! Stewards were not bitchy. No one yelled at me for the position of my bag or whichever urgent and yell-worthy matter is often the case. I didn't have to move to a back middle so some last-minute grandma could have her 7 year old grandchild sit next to her in my mid-plane window seat. Flight was on time. They didn't lose my luggage. I had a huge choice of movies in my personal TV (instead of the 5-7 choices most have) and I could watch a couple random episodes of Dexter from 2 seasons ago if I wanted to. I didn't, but I could. I'd do it again. read more

Welcome to delta airlines, where families don't fly together. Boarding in Boston was disorganized, took a long ass time, and I was entirely separated from my parents. My father booked his ticket separately, so I get that, but my mother and I were not even sitting together. What gives, delta? United found space for us to sit together. But I guess it's too much trouble for you. Byeee. read more

Love Delta!!! Became a volunteer to be bumped off our flight. Everyone was so accommodating and was able to get my dad and I on another flight to our destination approx 2 hours later! We got $1,000 each!! read more

I flew Delta first class to Atlanta and returned in March 2018. I have a mobility issue so needed assistance from a Delta wheelchair attendant. My luggage got stuck on conveyor belt. Rather than attempt to release luggage, the Delta employee yanked at my bag and damaged it to the point that you can no longer use front pocket. I filed a claim with baggage department to be told they would do nothing, even though damage was caused by Delta employee,. It is Delta policy to not repair zippers or any outside part of luggage. That's like saying you hit car and it's your fault but will only take responsibility for damage to inside of car. No appeal helped. Needless to say, 4 family members are flying to Miami first class for a cruise. We just booked American! Bye Delta. read more

Still waiting for my refunds got one still waiting on three. Don't know why they charged me for bags i didn't fly four time this year.

They take good care of me, so I'm a fan.

I was prepared to hate Delta like I do American(in all its forms) and United. Flying the Delta Shuttle is fast, convenient and they seem interested in actually reaching the destination without delays and the endless excuses. I am overwhelmed. A major airline actually flies point to point without a nonsensical stoppage The Marine Termonal is really nice as well with free computers, newspapers and bagels Really nice way to fly read more

The Delta terminal and gates at Boston's Logan Airport is the best in the entire airport. Unlike Jet Blue and United's terminal, there are many seats that have charging stations in it at the gate, so that you don't have to fight for the one power outlet next to the bathroom with which to charge you laptop. The TSA checkpoint is also much better organized, bigger, and faster than the other terminals'. I also personally prefer Delta because their frequent flyer rewards tend to be the best, especially if you travel as much as I do. Furthermore, their fleet is updated more often than some other airlines, especially as compared to American and United. read more

For many flights to florida when my sister lived there I chose Delta for the price. I never had a problem with them, no delays....nothing. I also enjoyed when delta had Song, so it was actually on Song most of the times i flew Delta and I really enjoyed it. I also loved knowing that i was flying in a lime green thing, basically i was flying in style. I also flew comair once to FL and oddly it was one of the most pleasant flights ever. It was on a tiny Embraer (not a prop) so i was really scared, only to find out it was smooth, comfy and quick. read more

so much better than my experience with United Airlines! The flight attendants were attentive and friendly. The drinks were good too... and they even give you a free snack pack! DO NOT FLY UNITED ... fly Delta! read more

For some reason, my flight from BOS via Delta is always on time and have good luck. I never had any negative experience whatsoever, keep up good work! read more

Delta Airlines - Airlines Near Me - Boston, Massachusetts

I am only giving this review 1 star because the airplane had power outlets and a touchscreen with free movies, other than that I wouldn't! Absolute trip from hell! The nonstop flight from Boston to Orlando went smooth, however Orlando to Boston not to much. We arrived to our flight to Boston from MCO almost 3 hours early, get our bags dropped off than print off our passes. The kiosk and delta app kept telling us our flight was invalid and we couldn't get our boarding passes so we then had to wait in line at the TICKET counter for 2 and half hours with one person working at the counter, only to find out after an hour of standing in line that our connecting flight from Detroit to Boston had been canceled with no explanation other than "the plane is running late" there were a few others in line having the same problem on the same flight. We than had 30 minutes before boarding as the girl at the ticket counter helped a man and his family of 6 flying to Rio check in all 12 of their bags.. mind you this was not the baggage counter! Finally it's our turn with minutes left to board and security to go through, she tells us that she doesn't have any more hotel vouchers or a night in Orlando so we have to fly to Detroit and once we arrive they would provide us with a hotel voucher, okay no big deal other than none of us had luggage because it had already been sent to Boston. The next morning we arrive at the airport 3 hours before our flight and once again, same issues with the boarding passes so we had to wait in line again only to be told by the woman at the ticket counter that she "doesn't know how to print boarding passes but she'll try anyways" we get to security when one of the security officers noticed the woman's at the ticket counter printed off 2 of the same boarding passes for my friend and I as we have the same name, she felt awful she didn't notice either she rushes me back to the ticket counter to get another ticket with minutes to board and the terminal a ways away, we managed to get to the gate and the plane was taking off!!! The times were wrong on the tickets!!!! 12 other people missed the flight also and the delta employees at the gate didn't seem to know how to handle the situation and sent us to the customer service desk and phone area, where there was a delta employee there to help us.. HA. The lady at the counter was super rude and had no idea what to do and told us to use the phones. We managed to get another flight, after delta lied and told me they didn't have any more seats on any flights to Boston that day than all the sudden they had 3 available seats!? After a new flight was booked, we had a while to spare and I had a bad feeling about my luggage, I went to check where it was and it kept saying invalid as my friends did not and her number was scanned and her luggage was waiting for her in Boston. I went to the luggage claim customer service and the lady told me my luggage should be arrive anytime. So therefore my luggage would have been sitting at the Detroit airport, possibly stolen if we hadn't missed the flight to Boston, when it was suppose to go to Boston in the first place. Unbelievable! Delta is in serious need of customer service training when it comes to their employees! read more

Delta is making business travel more difficult than necessary with their overly forced check in of carry on luggage. Nothing more frustrating than being forced to check in you bag only to later see 20 empty overhead spaces in the cabin. Happens frequently and will make me avoid Delta in the future. read more

If I could give delta 0 stars I would.We have had two bad experiences flying with them.The first one was last year in early July we were leaving to go on vacation and 2 minutes before boarding the plane they tell everyone that we had been delayed 5 hours because of technical issues. I am all for safety of the passenger but why would you wait until 2 minutes before boarding to tell us we will be delayed.Since the delay would have caused us to miss our next flight we would have to rebook.The second experience we had with delta was just recently while we were coming home from the U.S. Virgin island after we finished our first flight on delta I thought the airline wasn't to bad after all.As I get off the plane though I am informed that we have been delayed 1 hour. We already had a layover so we decided to eat and relax for a bit at a restaurant. When we decided that we should go to our gate we see that we have been delayed another 45 minutes.After around another 30 minutes the board says that our flight will depart at 10:11pmWhen are plane finally comes it is around 10pm and we hadn't started boarding so I could not see us departing at 10:11.Anyways after we finally get on the plane a girl can't fit her suitcase into the overhead bin so she ask the flight attendant and he smiles at her and says nothing.(there was a announcement that went off later to tell her where to put her bag). As we wait for our flight to depart there is a announcement that says there is a lot of planes in line to get off the run way and we would be delayed another 20 minutes. After all of that we finally took off. read more

Delta has always provided me an excellent experience on all my first class flights. Their service and hospitality are at their finest from the staff on the ground to the staff in the air. The seats are pretty comfortable, there's power outlets, touch screen TV for your downtime. I can't wait to try Delta One on your domestic flights soon. Strong Work, Delta! read more

A little crazy my early morning flight to Tampa is delayed because they couldn't get the plane towed to the gate in a timely manner. Very poor planing, and a very avoidable delay. My second poor experience on delta i hope my last . Otherwise i like what the airline does, but this was ridiculous . read more

I have flown internationally and with in the US and have had so many great experiences with other airlines. I am astonished by Delta and saddened for treatment of their customers. read more

I only gave one star because I had to. I've been trying to get out of Boston to Atlanta for three days now. They will not switch us to another airline because it isn't an emergency. Bullshit. Minimal seating in terminal. Smells bad. Also huge dick in security with short blond hair pretty tall. Assumes everyone speaks English and gets angry when people do not understand, just the best! 0/10 read more

Our luggage ended up on an earlier flight to the same airport we were coming in to but was diverted due to weather. They did not notify us that our bags would not be on our flight. So we waited and waited. They said they would be there in 15 minutes but we had a deadline to pick up someone. The next day I waited 45 minutes to speak to someone about our luggage. They stated it was at the airport and they offered to deliver it-Great! But not. My husband waited all day, unable to mow or run errands and no suitcase at 7PM (this moment). You have to sign or you can not hold them liable for anything so that clearly was not an option. Will try to avoid Delta in the future. read more

It was my first time sitting in first class, my uncle purchased my ticket to see my sister for emergency medical purposes so I was tight on money. That night a was at curbside to drop off my bag and the guy who checked me in told me that even tho I paid for my bag I (at minimum) have to tip him $20 because that's what you do at curbside or else I wouldn't get my bag checked in. I was surprised this wasn't presented to me when I flew out from Las Vegas and Atlanta but in Boston it was different. I had no money left for food and I'm type 1 diabetic which was terrifying. read more

Stay away from this airline! Two hours late to Jacksonville, causing me to be late for an important event. Complain and they shrug and go "Meh. What do you want me to do for you?" Oh and updates on the final flight time forget it! Not one bit of communication. You sit there until you're fed up and go question what's going on! Their planes are like sardine cans! Flew JetBlue on the way home, on time and nice room. Go JetBlue! Stay far far away from Delta! read more

Delta is like AA (1 star). Except.. - The staff is better (+1 star) - The upgrades are processed without some stupid antiquated "upgraded stamps" system (+1 star) - The website is actually easy-to-use and well-designed (just brownie points) I know I'm brown and all but AA treats me like I personally caused 9/11, every time I fly with them. Even in First class. At least with Delta I get the fake smile and staff who seems not be farmed in from the KKK. So if you're flying domestic, and it comes down to Delta or AA.. try to see if you can drive there first, but if you can't, go with Delta, because if nothing else, Terminal A is a temple compared to Terminal B. read more

The Biggest collection of morons in one place. The Boston office has no clue, with a few minor exceptional employees. The drama started with a flight leaving from Boston to JFK. We were loaded onto the plane, sat at the gate for a bit, taxied down the run way and eventually brought back. Four hours in delays made put me in a position where the red jacket gate agent who looked like Harry Potter 10 years out of Hogwarts told me I needed to make other plans because I wouldn't make the connection. He took me off that flight, but my bags were still on board. I asked if they would take my bags off the flight and was told they could not hold up an entire flight for my bags. When I said "they can't go to New York", Harry Potter said "yes, they can". That was Friday and as of Tuesday I had yet to see my bag again. It went on to New York. It shouldn't be a complicated process - the gate agents have a manifest of who is supposed to be on board. The baggage boys scan the bags. If there are bags not belonging to someone flying, those bags should be rejected and not loaded. That is a threat to national security. Who knows who could check a bag with something in it and then decide not to get on the flight? Meanwhile the bag is flying and creating havoc. So my bag made it to JFK - no big deal. I had another passenger to pick up coming from JFK, so I imagined it would be on the next flight. No. Two bags missing and my other passenger had her bag missing too. There was another flight coming in that evening and her bag turned up then. My other friend's bag showed up the next day, but where was mine? The baggage office provided a claim ticket and said if it isn't to me in 5 days I could file a claim up to $3300. The automated line indicated my back was in New York. The web site, which is supposed to be the same information but apparently more up to date said it was in Phoenix. The folks at the baggage office seemed to think it was in Frankfurt, Germany. The frustrating part is that on Saturday when someone from the office called and said he had our bags, he was asked specifically if both bags were there. Yes, he confirmed. Both bags. While the monkeys at the baggage office looked at the shelf, walked away, went back to the shelf as if it would have magically appeared in the 30 seconds since they last looked, it began to get comical. When my friend told the guy in the shirt and tie that someone called and told us both bags were there, he said no one called. She said yes, someone from this office called this morning. He said no one called. There were only the three of us - when she should him the caller ID on the cell phone with the Delta office name and number, suddenly it was "oh, that must have been Billy". I didn't see this mysterious Billy anywhere. He said my bag is in Phoenix and it would be kept there for us so that I could get it on Tuesday. But when I called the automated number the next day, it said my bag was now in Frankfurt. The web page confirmed. From there, it apparently went back to JFK and to Minnesota where it arrived in Phoenix only a couple of hours before I did returning from my trip. The funny continues - my friend's bag that they lost on the initial flight out there, but turned up the next day? They lost it again going home. If you are too young to have seen an episode of Keystone Cops, visit the Delta baggage office in the Boston airport. They haven't a clue what they are doing, but it is funny to watch them try to figure things out. Just don't expect too much resolution from them. read more

Ugh, why did I forget about my past experiences and fly with Delta again? I must have been in need of punishment for some reason. I ended up with cheap tickets through Expedia.com, and they were a great deal. The flight down was delayed only by twenty minutes or so. The downside was that Delta doesn't allow standby. You can offer to pay $50 to get on the earlier flight, which I did, but the issue is that they have so many other flights that are booked so poorly and delayed that it seems like there are always people running through the Delta terminal like chickens without heads trying to get on flights because they missed connections, which takes a higher priority than them putting someone on an earlier flight. That's fine, no biggie. Bigger issue=my flight home to Boston. Flight is scheduled for 7:30 A.M. I'm there by 5:30 A.M., drink my coffee, walk to the screen to check my flight. It's at gate A30. Great, go to the gate. I'm there for ten minutes, and then gate changes, to B10 or something like that. It's in a different terminal. That's just charming. I haul ass to the other terminal, and now the flight is delayed. Then delayed some more. I try talking to the Delta representative to let them know there was an 8:30 flight and that I'd like to get on it. They indicate that this is now the 8:30 flight and it's leaving at 9 A.M. I again try to let them know that there's actually a flight that was scheduled for 8:30, more puzzled looks occur. I end up walking to that gate, don't get help, and a passenger ends up directing me to "customer service." I'd use that term loosely, because while they were able to change my flight, they changed it because the original flight ended up being completely cancelled. The customer service representative clearly hated her life, and everyone who walked into it, and it was all around really unpleasant. And I got to sit in the middle row, with a little kid kicking my seat the whole way there. Really? That happens in real life? No more Delta. I'll be choosing really any airline besides you. read more

8pm flight out of Boston to Atlanta on Sunday 11/25/18 was delayed so long I missed a connecting flight to Charleston SC. Had to sit in Atlanta airport from 12am until 8am. I was offered no compensation or reimbursement of any kind. They tried to make it seem like they did me a favor by automatically booking me to a Monday morning 8am flight. Wow, so thoughtful of you. I will miss work Monday morning. I paid $598 for a round trip flight on my Thanksgiving vacation Wednesday-Sunday. Could have saved a bunch of money $$$ if I booked a flight on Monday morning. I chose the more expensive option and got fucked. Thank you Delta. You received every dime of the $598 while not providing what I had paid for and not offering any compensation in return. Will avoid this airline as much as I can moving forward. read more

I will always review if I have a good or bad experience but Delta is not bad. It is horrible! I should have written this several months ago at the beginning of the Summer when having this issue. I got to the airport 2 hours prior to the flight escorting a child who would be flying on her own. Delta was having so many issues that day with foreign flights and the line was out the door as everyone was missing their overseas flight. However, the child was on a domestic flight and at the airport early, she shouldn't be punished because the airlines were unorganized and made a priority. I frantically tried to get a manager for 30 minutes running around looking for someone to help me get this child on her flight on time and no one was of help, everyone was rude. When I finally was able to flag down a manager after literally grabbing him he asked us why we hadn't done this sooner?! Well if your staff was a little more helpful this would be awesome and I would have gotten you to help. After literally telling us we would most likely miss the flight and the child starting to cry I was pissed as they didn't even know how to register her properly, fill out paperwork, or pull up her file which showed she was prepaid. This is inconvenient because we were at the airport early to check in, and there is no machine that will let you check in if you have a child, we just wanted someone to know we were here and not have the plane take off, we have been here! After shuffling through this EVER so slowly they escorted us through security (which there was no kind at?) and the flight was actually delayed 10 minutes (which they never told us) I think Delta handled this problem so poorly I was flabbergasted anyone would treat and yell at a customer (as we literally kept a professional composure the whole time). The child said she almost broke down in tons of tears and was glad she didn't. For a child to say that about this experience breaks my heart especially when it wasn't her fault and she followed all rules, instructions, was at the airport in a timely manner. There is no way she should be punished. I swear I will NEVER fly Delta again after being treated like this. I am an avid traveler and work with customer service every day but there is no way in hell if I ever found out someone was treated this way I would discuss priorities with the staff and process. Really angry I have to give them one star because they deserve zero. read more

Delta: I usually don't do 1-Star Reviews but in your case I will make the exception because you #$@#ing suck. When did flying become a visit to Dante's Inferno? It has gone down hill and at the bottom of this hell hill is Delta airlines sitting next to Satan and Sadam Hussein. I was flying for business and booked my flight with Delta. I had a 6:00 am flight to DC connecting thru JFK. When checking in I did get a chuckle with that connector flight. It wouldn't have been bad but I booked my flight way in advance and was still being jacked on the price. I did enjoy the $15 dollar handling bag fee which added another $30 to the cost of my flight. Thank you Delta! What does my ticket pay for again? Please let me know. The planes I flew on were old and dirty...do I need to pay more $$$ for a clean seat? Your staff must really hate working for you because they seemed less than enthused about being on the job. I really feel for them because at one time Delta was a great airline. The times are a changing that is for sure. I remember Delta's slogan used to be "We love to fly and it shows" but now it really should be "We hate to fly but will take your dough!" read more

This place is the worst they banned all Pitbulls because they get a bad name!!they kicked a man off a plane just because his SERVICE DOG WAS A PITBULL!!! The lines are HORRIBLY LONG they have the rudest service!the second the plane took flight the waitress was so rude! The seats were dirty the bathroom was DISTURBING AND DISGUSTING THERE WAS POOP ON THE WALLS PEE ON THE FLOOR!! I went to ask someone where my seat was and she said and I quote "find it yourself" I politely asked someone else THAT WORKED THERE!! They said "go find it by yourself you should know where it is" and what if you never have been on a plane!!?so I come back from my flight and I left my phone in my seat so I go back to grab it and the guy that works there "goes ma'am keep going forward you will hold up the line" all I said was I left my phone in my seat it's like he wasn't even listening and said "it doesn't matter just keep going" I HATE this place with every bone in my body! I recommend spirit is A LOT better than this air line! NOT ONE THING could be worse than this one place! I brought my pitbull they said "sorry we banned pitbulls" LIKE WHAT!!?? Ugh it's the worst place you could ever go to so never go there!! read more

If you want to fly with an airline that doesn't care about you as a customer or even a human being then go ahead and fly with Delta, but don't say I didn't warn you. I'm sorry to say I've had a horrible experience with Delta. The airline decided to cancel my flight 45 minutes before they were due to board. I was already at the gate and happened to notice that it began to show on the screen that my flight now said cancelled. The cancellation had not been announced. I had to ask to confirm. The reason given to me was that the flight had been cancelled due to weather. However, no customer service representative could tell me where the plane was coming from and what weather was causing the cancellation. There was absolutely no bad weather at where I was in New York or Boston, where I was heading, and if there had been something weather-wise wherever the plane was coming from then surely the airline would have had more notice that only 45 minutes to announce the cancellation. I had gone there and wasted my time. Then, when I asked what my options now were, the customer service reps were extremely rude to me. They couldn't answer any of my questions or give me any information. Instead of being apologetic and helpful to my situation of having the services I paid Delta for denied to me, they gave me an attitude of annoyance when I asked how I should proceed. I was stranded due to the airline and was given no other options other than a standby at 8:45, not being guaranteed, and unlikely due to the amount of people having to get on other flights. Or I could get on a flight the next day at 2pm from Lagaurdia airport instead of JFK where I was at. I was not offered a hotel voucher for this. I was basically left to fend for myself losing a lot of time for a cancellation no one could give me one good reason for. I deserved an explanation, at the least. Since there was going to be a real snow storm that would most likely cause the flight that I was offered the next day to be cancelled as well, along with hotel fees and expenses and days wasted, I was forced to buy another ticket from American Airlines for $234 so that I could finally get home. After aggravation and hundreds of dollars at my own expense due to the business practices of Delta, I still did not have my luggage. I had already checked in my luggage before the flight was cancelled since it was done so abruptly so it took days before I got my things. They did not put it on the first flight that went out but instead I was made to wait for it. I understand that sometimes things happen out of anyone's control but that is not the case in regard to what happened to me. Delta airlines did not give me any real information as to the cause of cancelling my flight and could not explain what "weather" they were talking about. Then just left me to deal with it on my own. The fact is there was no real reason to cancel my flight, at least not one they were willing to share and then I was given no help but instead treated terribly and rudely. What happened to good business and taking care of customers? I paid for a service that was not given to me and on top of it had to pay additional costs, waste my time, and deal with inconvenience and aggravation. read more

Is it possible to leave no stars? Worst airline on the planet. The tickets are over priced and don't include bag fees. The staff on and off the planes are rude. They lost are bags and treated us like it was our fault. Only refunded our bag fees when we put up a fight. Told us they'd waive our returning flight bag fees for our trouble only to have them treat us like liars. Telling us they document everything so we're clearly mistaken. I will never fly delta again and I highly recommend you don't either. read more

Let me start with the whole process, I travel a lot. I have traveled with Jet Blue, american, us airline, spirit, emirates, erihad and finally I got a chance to travel with delta, which I regret. The service at the airport by their employees is worst. Since last years I am taking timberland check in bag with me. None of those requires to check in my bag except Delta. Even I was able to fit the bag in luggage stand, but for that employee it was not enough, she said it should go easy in and out. And lots of people was just going through without even questioning, i pointed her attention but nothing. Great Delta, you just lost one of your customer, will never fly with you anymore. read more

Unaccompanied minor's parents have to pay an extra $150, for what? For the airlines to do absolutely nothing! A DIRECT flight from Boston to Austin and the PARENT has to escort their child all the way to the gate and WAIT until their flight takes off. Then the child has to sit in the very BACK of the plane for the entire ride. Then once the child arrives at the destination, the other adult has to pick the child up FROM THE GATE. And the airlines do absolutely nothing but restrict. Absolute BS! There should at least be an option to opt out of this if the parent/guardian knows the child is smart enough to know how to get through an airport (where the signs that say where to go are pretty significant). DO NOT FLY DELTA UNLESS YOU WANT YOU BE TAKEN ADVANTAGE OF! read more

The plan I flew on was old which made me felt unsafe.The check-in staff was nice, but the flight attendants seemed cold and acted like they did us a favor by letting us on. I wont fly with them again. read more

NICKEL & DIME. This is how I see Delta. They offer average service, with overpriced services. A $100.00 fee for a bag that is overweight is WAY overpriced. One bag - $25.00. WiFi - another fee. Etc, etc, etc. If I got better than average service, then I might understand. BUT,..... The service is very average, and I'll find a different airlines that will have higher standards, and better service for the price. I'd suggest the same to others! read more