Delta Airlines

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Leftover crumbs and food debris in my seat from prior flights! Disgusting !

Southern C.

Leftover crumbs and food debris in my seat from prior flights! Disgusting ! Delta has lost its attention to details for quick turnaround times to turn a profit!

Atul S.

Our experience was pleasant overall. From check-in to baggage to landing. Delta charges more but there are benefits that other airlines don't offer. I would certainly recommend Delta.

About to continue watching season 3 of Yellowstone on my flight back to RDU (from BOS). A220-100. View from Seat 15C.

Daniel B.

Delta has become my preferred airline, surpassing United after many years. Part of it has to do with where I mostly fly out of, Atlanta and Raleigh-Durham, especially in recent years. Simply put, Delta has surpassed United and American in terms of the complete consumer experience. The two biggest examples that come to mind for me are the in-flight experience and customer service. When it comes to the in-flight experience, Delta's cabins have more comfortable seats and better entertainment options and amenities than United and American. And Delta's customer service has just been solid for me (and my wife). The only significant area where I think Delta still falls behind United is their frequent-flyer program. Delta SkyMiles vs. United MileagePlus. You still get more bang for your buck, more value per mile, with United. Since this Yelp listing for Delta is at Boston Logan International Airport (BOS), I'll describe my most recent experience flying Delta into and out of Logan. Over three months out, I purchased a roundtrip ticket for Raleigh-Durham (RDU) to Boston for $527.80. Two non-stop flights, each with a little less than two hours flight time. Scheduled arrival to Boston was 12:31pm on a Thursday and scheduled arrival to Raleigh-Durham was 2:26pm on a Sunday. I chose to sit in the same seat both ways, Seat 15C (exit row), on an Airbus A220-100. The same type of aircraft was used for both flights. I was in the "Main Cabin." My buddy booked the same flights as me, but chose "Basic Economy" and saved money. Unlike me, he wasn't able to pick his seats and ended up sitting towards the back of the plane on both flights. The flights were on time, clean, and comfortable -- all things I've come to expect from Delta over the past several years. Delta has consistently and reliably delivered, for the most part. Delta has a great media library and I was able to continue watching Yellowstone season 3 on these flights to/from Boston. In fact, about a month prior, it was on Delta flights to/from Atlanta/Los Angeles that got me started on Yellowstone, not from Peacock or TV. By the way, for price comparison purposes, my wife booked similar non-stop flights to/from BOS/RDU. Her flights were less than two weeks before mine. She booked them a little over a month out and paid $966.36 roundtrip. She was Delta Main Cabin as well, in Seats 17C and 17A. Scheduled arrival to Boston was 12:31pm on a Friday and scheduled arrival to Raleigh-Durham was 7:04pm on a Sunday. Link your Delta SkyMiles and Lyft accounts to earn SkyMiles for riding Lyft. You get 1 mile for every $1 spent on Lyft and 2 miles for every $1 spent on airport rides. New Lyft users get 50% off their first 2 US rides (up to $10 off per ride). Link your accounts in the Rewards section of your Lyft app.

Alex F.

Always a smooth and easy experience flying delta. Crew is polite and helpful and plane is always clean and ready Togo.

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Ebenezer's Anni L.

Elite 26

260

858

18737

7 years ago

While I will admit that I always fly Delta because it is the main carrier out of Metro Detroit airport and EBS seemed to use them mostly, it has been the personal service I have gotten. Their employees care. When I had to fly out and back from EBS memorial at Berkeley and left his cellphone in the bathroom next to gate because I was so tired, it was one of their supervisors that made it her mission to help me find it and a gate person who kept it safe until I made it back. So when I showed up for my 7:52 flight from Boston to Detroit barely able to walk from a fall on cement that afternoon, that caring service helped me greatly. I was allowed to be in the 1st group into the plane (those who needed help to enter or those with strollers). As went to get on, my carry on roll bag was tagged to be checked at no costs.I hadn't even got to my seat when a flight attendant told me she was getting me ice to put on my knee. It was large enough to last the whole 3 hours I was on the plane, but she asked me twice if I needed more ice. With a ground stop part way into boarding ( 1hr because of storms in Detroit) it was announced that those boarded could get off the plane if they wanted. Also in that was a reminder that only snacks and a drink is provided so you might want to get something. Ear buds was passed out for free so if you didn't bring your own you could listen to movies or shows. I was so happy that National Geo program on Egyptian Treasures was one of choices since I like EBS watch documentaries. We were kept info about delay and all questions about connections were answered. When the snacks were passed out I was handed a full can of diet Coke and a cup of ice instead of just a cup of diet Coke with ice since I couldn't get up during the delay to get anything. Another flight attendant was the one who did that. All on the cabin crew checked on me during the flight. Both sets of gate crews, Detroit and Boston, tried to have a wheelchair waiting, but it wasn't, but that really DTW's fault. But I could walk better because of the ice. Between the moving sidewalk and the tram, I was able to get to baggage claim. It was well after 11 pm when the flight finally landed. Could I save a little money flying another carrier, but would I get the same service? Maybe or probably not. You get what you pay for. read more

Delta Airlines - Even on this short flight we got a snack. Diet Coke - Airlines Near Me - Boston, Massachusetts

Delta Airlines - Just taking off in Detroit. 20 minutes late. - Airlines Near Me - Boston, Massachusetts

Delta Airlines - This the ice bag that a fight attendent made me for my knee. Early boarding also. - Airlines Near Me - Boston, Massachusetts

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Nancy K.

2 years ago

Reimburse people who had to rent cars for long-distance travel after the recent meltdown--not only for car rental, but also for food and hotels while on the road. Some of these people also lost wages/vacation time and are being refused compensation. Disgraceful. read more

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Rena K.

2 years ago

The worst service I have ever had in my life. My flight delayed, so I head to Logan international airport to head back home. I call since they moved my flight up and tell them I'm going to miss my flight can you help me rebook a later flight or at least see if it's really leaving early. She says okay let me look puts me on hold and see. She comes back and tells me you're not going to make it so let me see if I can find you a different flight. Then she puts me back on hold and never comes back. We get to the airport and our flight is still there it's been delayed. We go to get our baggage tags and it says see agent. We get in the line to see agent, he says nope you have missed the cut off for baggage sorry. No one at delta could or would help me unbelievable. read more

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Vivian C.

Elite 26

169

2217

26894

7 years ago

My airline experiences in the past handful of years has been with JetBlue, Cathay Pacific, and American. But for my flight to San Jose this year, I ended up taking Delta to San Francisco since the JetBlue direct flight to San Jose that I was interested in had already filled up. I ended up with an entire row to myself - score! But my selected window seat seatbelt had gum on it - EWWW! - so I sat in the center seat instead. I let the flight attendant know, and she said she'd inform the clean up crew - good/I hope so. One thing Delta had going for it that my past intracontinental flights lacked - a MEAL. We were taking off early in the morning, and were served BREAKFAST. Sure, I picked the Cheese & Fruit plate because of the chocolate listed, but a Turkey Sandwich was another one of the 3 options offered. They also left me a granola bar when I was caught napping when they came by with the snacks. The personal screen was better than the one I had on JetBlue on my trip back, AND I could control the selection and the viewing of the movies. On JetBlue, 3 movies were played concurrently on 3 different channels, and there was no way to pause or to review a missed part. I failed at trying to claim my free hour of wifi courtesy of T-Mobile, so JetBlue's free wifi beat Delta on that score. Communication from the flight crew was good. We were warned of the turbulence and informed that a re-routing around worse bumps would delay our arrival some. read more

Delta Airlines - Luvo veggie wrap for dinner on Delta 3/2019 - Airlines Near Me - Boston, Massachusetts

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Andrew S.

Elite 25

274

2035

4555

2 years ago

Only 2 people were working the counter in Terminal E. The priority line was not crowded, but it seemed the Delta employee was being thorough, which is fine, but the other employee was auper quick and efficient toward moving her line through. My omly issue was the Delta agent providing inaccurate information on the Delta Club hours. She was off by 30 minutes. read more

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D R.

3 years ago

I flew Delta from New York this afternoon to Alabama and my checked bag was destroyed. read more

Delta Airlines - Damaged checked luggage. Thanks Delta. - Airlines Near Me - Boston, Massachusetts

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Jennifer O.

Elite 26 All-Star

803

1447

7241

6 years ago

Incredible service on the phone making reservations and in person checking in with a meowing cat. During this era of COVID, impeccable hygiene is important and Delta has always had clean planes. And when another airline I used to "luv" was filling middle seats after 11/30/20 and changing my itinerary twice, I felt it was time to switch alliances. We had a great experience with Delta's clean planes, terrific, professional flight attendants and flawless connections. My allegiance is now to Delta. read more

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Kathy F.

167

195

3 years ago

rude front desk check in lady, kept wasting my time because she said she wanted "to mess with" me and she directed me completely the wrong way, can't just do her job, no wonder the lines were so slow and long. I went to where she directed me because I had an accomodation and they turned me away and led me the wrong way too. finally when I got to a TSA employee, they finally understood what I needed and directed me right finally. when I got on the plane, I was told to go to the lead airplane crew member and he brushed me off until he realized what I needed to do. they have such unprofessional employees read more

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Steve S.

3 years ago

On the way out to Tokyo from Boston i was in comfort plus seating (one step down from first class) they gave me a fancy menu and linen table cloth then ran out of the meal i asked for and gave me the same meal from coach. Then my headset jack was broken. The attendant apologized and said he would give me some compensation (yeah right ...). B- well surprise surprise - he actually followed through and got me extra miles on my frequent flyer. Very impressive - A+ on the way back from Tokyo - from Seattle to Boston - i think it was an airbus plane - Delta DL 770 - they played really loud R&B music while loading and unloading - it was loud even when i had my earplugs in - and not sure who likes that type of music. Not me. C- The bathroom on that plane is so small you literally don't have room to wash your hands with out contorting your body. Good luck if you are over five feet tall and 100 pounds. It is literally uncivilized. D- read more

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Caren F.

Elite 26

114

570

341

5 years ago

Omg... the TSA check-in is ridiculous here in Boston. Super slow. I do understand the safety, but I came here 2 hours before my flight and I barely made it to the gate. My flight for your info was on a Thursday morning. And it was leaving at 8 am. So that's probably one of the busiest times, but, wow. They only had two security lines open. Anyhow lesson learned. read more

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S B.

2 years ago

Really nice flight attendants good food sat economy but it felt like first class 4 stars I will be flying here again

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Rachel D.

2 years ago

They made us wait for 5 hours for nothing. They delayed us 7 times, many of which averaged out to 3 hours. The first flight was to Massachusetts and they made us wait at least 5 hours and when the airplane was ready to lift off, the pilot said it was illegal to lift off, or some baseless excuse to not lift off and as a result cancelled the flight. They made us wait 5 hours for nothing. read more

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Bruce K.

Elite 26

2415

25942

76078

12 years ago

Unlike their main hubs in Atlanta, Salt Lake City, Detroit and Minneapolis (and the ones being dehubbed in Cincinnati and Memphis), Boston is a "focus city" for Delta. They have more gates here, more flights here and more destinations here than they do at other cities. Amsterdam, London, Paris, Rome. And a bunch along the US East Coast that must be putting pressure on JetBlue in a big way. There's a SkyClub too! read more

Delta Airlines - Delta destinations from Boston, as of November 2014 - Airlines Near Me - Boston, Massachusetts

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Kimberly M.

2 years ago

Very friendly staff and I really don't like flying but I do I choose delta and great service

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Florentine B.

2 years ago

For spring break, I booked a trip from Boston to Colombia that had 3 connecting flights. When I booked my trip, I was very nervous about not having enough time for my layovers and connections. 24 hours before my flight, I tried to check in for my flights on the DeltaFly app, but it kept telling me that I was on the waitlist for my seats. I called delta, and despite the long wait time, a representative called me within 25 minutes and was able to help. At the airport, everything went smoothly, none of the flights were delayed, all arrived to their destinations early, and I was even able to get seats next to the person I was traveling with for every flight despite the fact that they were fully booked. Overall, great service and I would definitely continue to book with Delta. I am very impressed with how easy and agreeable it was to fly with Delta. read more

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Ainsley Y.

2 years ago

7pm international flight. delay delay delay just pretending that the flight will take off - 1am hits then they call it. rescheduled to 7pm the next day. 2 am standing in a hotel lobby after horrible lyft experience. rescheduling the flight they cancelled through them is confusing asf and my friend and I got separated. flight landed late in paris so missed our connection. then our luggage was lost for 3 days. ahahah read more

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Kater D.

Elite 26

158

281

7 years ago

From March 8 Mr Kahn, (not sure Im spelling his name correctly) He was in a red suit, he saved the day, our trip our butts! We planned poorly and arrived later than expected due to so much traffic, to be greeted with long lines for bag drop then security. If it had not been for Me Kahn's kindness we would have missed the plane. Do much gratitude, Is not ever take this express service for granted and make sure I arrive so early from now on no matter the traffic or unforeseen events. read more

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Lara W.

Elite 26

415

566

413

7 years ago

I can't give them 5 stars because no American air company is generous and consistently comfortable enough, by comparison, to earn full points. But I will say that I have loved Delta for years. I was elite with them for 8 years before they (and other American companies) introduced the minimum qualifying dollar amount nonsense that left me $6 short on a fateful New Years Eve... and I ended up just switching to United for a number of years because the routes I fly seem to be dominated by United. THAT SAID - when I have the choice and want to "treat myself", I fly Delta instead. The planes are more comfortable and spacious. The service - from phone lines, to check in, to flight crew - is empathic, cordial, and Southern hospitality in the best of ways. The food is healthy, with an awareness towards vegetarians, and tasty! Things feel clean and fresh. THE BATHROOMS HAVE ROOM TO TURN AROUND IN (and I'm not even a large person). The uniforms are even swank. And Atlanta Hartford Airport is my favorite to transfer through because the food options are excellent and the tram gets you from terminal to terminal quickly and efficiently. I really like Delta. I think they went down when they merged but they're still the best major carrier in our country...apart from maybe JetBlue, whom I never fly because they're not part of an alliance. read more

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Jim D.

3 years ago

We recently returned from my retirement and homecoming trip to the Philippines. We bought Comfort Plus seats because I'm tall and large and have mobility issues. They cost us about $500 extra, but we thought we deserved it. Warning, Delta will sell this service but NOT guarantee it with their partner airlines (KAL). Once on KAL we were relegated to standard coach seating. Ok, but not what we paid for. We informed KAL that my wife had sustained a broken arm on the trip and requested that we get assigned RIGHT window seating to keep her broken arm out of incidental bumping into. The representative assured us that we would be seated on the right from Manila to Seoul. When we got the boarding passes, it was noted by us that we were seated on the left. The tivket attendant told us to just let the flight attendants know and they would take care of it. LIE yet again because when we told the attendant about it, they merely said, "sorry the plane is full! " So that now I have to sit on my wife's right side, keeping my arms or hands folded so as not to accidentally bump her arm. I did a couple times and caused extreme pain. That was an excruciating 4 hour flight in Comfort Plus!...NOT! To top it off, we had a 5 hour layover in Seoul turn into a 23+ hour delay! We were given useless meal vouchers at 8pm after we had spent over $100 on food there. I'm a senior citizen with mobility issues and my wife cannot carry anything and movement is very slow and cautious. I complained to Delta corporation and they apologized and offered us a whole 9,000 extra Sky Miles for the inconvenience! This was their best offer! Their sensitivity was completely missing the point! I never want to use Delta again after this unresponsive and insensitive treatment, yet they're offering us again something useless!!! Why would we want more Sky Miles if your service was so pathetic? So they see that we're both seniors. We're both disabled. And the way we were treated and offered token apologetic gestures were ridiculous! We'll be avoiding air travel with this organization in the future!!! read more

Delta Airlines - Wife's broken arm!!! Unbelievable! I thought Delta had more integrity! - Airlines Near Me - Boston, Massachusetts

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Matthew R.

3 years ago

I started this text at 6:38pm its now 8pm. The customer service representative literally didn't help at all. DELTA lost my luggage for 2 days. I am trying to get reimbursed for the clothing I had to buy well away. There website comes up with an error everytime I go to upload a photo of the receipt. The representative said to fax it in when I said I dont have a fax can I get an email to send them in. The anger started on there side. Then I asked for their name thay said look in the chat im done with this conversation. Then said they were stepping away and another representative will take over. That representative never came. I would like to be contacted by a Delta representative about both issues now. read more

Delta Airlines - How they completely dismissed me and never came back to answer. - Airlines Near Me - Boston, Massachusetts

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Jill L.

489

3 years ago

We took a flight out of Boston to Atlanta and our flight attendant was out of this world. His name was Evan and he was the flight leader of Delta on February 19, 2023!!! Over the top amazing! read more

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Andrew Y.

136

5 years ago

Tremendously. Uncomfortable. Worthless Experience. (1) Purchased roundtrip airfare (2) Missed 1st Flight (not going into specifics however We hoped for Love Light Life Happens). (3) Purchased 2nd ticket for flight departing shortly thereafter from Delta and got to Florida (4) Without notice Delta "canceled" the itinerary and was unable to facilitate return home :-(. We're now Going Home via jetBlue To follow up; Delta has scene it's day as Worlds most uncomfortable airline and is no longer viable in today's industry. (Period) The chevron logo was tactical in the past however moving forward; We must untether ourselves from "Big Red" internationally. There is realistically no working future, where uncomfortable ways meets well with Red sky's. Kinda the point to "sell" on "signals" if you own Delta get rid of it now; unless you don't like playing a game read more

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Lauren W.

6 years ago

Delta sucks. Period. Every time I fly delta they jerk me around and lie. 70 and sunny today in Boston....As it's been sunny and 70 the whole weekend. Our flight should be in the air by now yet we haven't even boarded it. Apparently that's because the cleaning crew is "just finishing up" and they've been "just finishing up" for the last hour. Avoid delta airlines with all costs. We pay hundreds of dollars for these tickets to be treated like complete crap. And their covid precautions are stupid. Southwest is the only way to fly in my opinion. No assigned seating and no fee for checking a bag (btw a fee to check a bag after you spend how many hundreds on the ticket?? Yeah right) Delta, you suck so hard. Now get me home so I can never ever book a flight with you again. read more

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Chayene K.

4 years ago

Delta is one of the worst airlines I have ever used. Employees seem to hate this job as they always treat customers with complete contempt. If you are thinking about getting the Delta Skymiles credit card, you had better give it up as you will bitterly regret it. If you try to buy a ticket using your miles they will tell you the ticket is not available so you will have to buy it with cash, I have all the proof on my phone. If you have the option of not flying Delta, do so, save yourself the headache and end your vacation. read more

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Jim S.

3 years ago

Delta what can I say. You've changed my flights at least two times causing problems for my connection going to PVR and changing my coming home flight and smacked me with a 3 hour and 41 minute layover. I don't understand why you publish air times (when I originally bought them) 2 or 3 times on my booking causing a VERY LONG DAY to come back home. When I booked I had reasonable layovers both ways and have had to call to change my flights not once but twice. I was also told that I used my one time change free; I should not have lost thought as it was being changed due to a Delta flight schedule change. I had to have the last service person I dealt with give me back my change option just in case I have to change them yet again! I couldn't change the coming home flight as the flights were married. Terrible that your schedules have changed 2 or 3 times since just June of this year. Then when you mention a refund because the changes were not of my making but theirs, they refuse. Not acceptable. Never again. Awful and the chat feature to change or ATTEMPT to change was met with admittedly courteous agents, that chat feature is unbelievably slow. Took me almost 2 hours to get nowhere, time wasted for nothing. I'm aggravated to say the least and will not be back after this travel is complete. read more

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Michael C.

Elite 22

297

283

708

7 years ago

My two most respected companies in the world is Delta Airlines and American Express. Put them together in the blue, gold, or platinum sky miles card and now you're cooking with oil! When you call Amex/Delta just spam zeros and you're instantly connected with a representative to help you instantly. The Delta app is the easiest to work with, always has the lowest fares, and get this, on our last flight from Buffalo to Boston we got moved to First Class. I sincerely thank everyone at Delta for unparalleled service they have given me for 10 years. read more

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James K.

2 years ago

I am not one to give bad reviews because of something little or really anything at all! But let me explain how horrible of an experience me and my wife had on our homeymoon. It started when arriving to Boston on our seven day vacation for our honeymoon. Our luggage was not at the pick up so I went to the office to see where it might be and after listening to them gossip and complain about other customers that had been in prior to me for several minutes I got waved forward. then all they wanted to tell me by looking at my bag claim number is that it's here it's here it says it was scanned in here. so we looked and looked and waited and waited around. after convincing them it is a way more serious situation because we have nothing with us except a carry on full of shoes and my wife had been planning out what she was wearing each day of our vacation for each event we were going to be attending during our stay. so we go get checked in to our hotel I give it several hours and try to contact them after going on line and filing a claim like I was very poorly instructed to do! There is know way to speak with someone at the desk! So I called an Uber each of my first three days of the trip to take me there and back to try and get updates on my bag. that's not cheap! so with them not giving two cents about why I'm there or the importance of finding my bag in the third day a lady pulls a piece of paper out of a file and laughs and says oh I never followed up on this! and is laughing with others while it is my file! so I walked out and didn't go back. In the mean time I tried to keep my wife happy and take her all over town trying to find enough clothes to replace what she had lost. I kept receipts like I was instructed I filed them as instructed and also calculated for Uber trips and all of the lost time I had on my trip from having to shop for clothes for a very irritated women the first three days! I submitted all receipts twice for two diffrent people that asked and finally 3 weeks later was assigned a case manager who all they did was ask for my receipts again and I said no I'm sure I have lost some by now and I have already filed them twice. So then they come back with here is 500 dollars unless you can prove receipts. That is the last I have heard from them after emailing back hat this is not enough or an exceptsble resolution for everything we have been through that ruined our trip! Also I would like to add that we did get our luggage back finally and it was filled with roaches from sitting in a storage facility the entire time and now I'm having to pay for an exterminator for multiple weekly visits! This has just been the worst customers service I've ever experienced in my life!! read more

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Olivia W.

3 years ago

They canceled my grandmas flight without notification and they moved her flight to the next day without even notifying,and they completely moved it to the bay after I do not recommend at all! read more

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Igor R.

7 years ago

FIRST CLASS on Delta is a JOKE! What you USUALLY get when you pay 4x times the regular price: 1. 1st class lounge - not with Delta! Lounge is for Delta credit card owners, your ticket class has no value to them. Delta is a company that thinks they are a CREDIT CARD operator FIRST, and an AIR TRAVEL operator only SECOND. 2. Boarding before Economy - not with Delta! First, they call in "passengers who might take longer time to board" (whatever that means), which is half of the Economy section. 3. Separate section on the plane, that is nice and quiet and has a separate bathroom - not with Delta! FIRST CLASS is in the SAME space as ECONOMY. Economy passengers use the same bathroom in the head of the plane, and after the first 10 minutes, the attendants give you the same preference as the economy. So what DO you get for your money? 1. Rows of 4 seats instead of 6. 2. A-a-and... that's pretty much it. read more

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Dan T.

5 years ago

Flight was not smooth at all, flight took longer than expected, gate was literally closed for 30 minutes because it was occupied by another plane just for them to tell us after waiting that the wing was broken the whole flight so they need to repair it which would take another 30 minutes. Might as well say "Brace for impact!" because the pilot did not properly land, one of the worst airlines never again read more

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Oliver P.

3 years ago

we took a flight back from Boston to Los Angeles (4 adults & 2 Children) 6:50 PM. African American attendant at boarding pass reception called my name. There were 6 people ahead of me as I approached the reception desk, and he took care of everyone and even helping the 2nd line. As he finished the 6 people ahead of me, he turned around and started to fold the computer paper instead of attending to me. I waited for about 8 minutes for him to finish folding still not acknowledging my presence while I asked the other lady that my name was called, but she said to wait for him. The gentleman then went inside and disappeared from my sight for another 10 minutes. He finally reappeared and I asked him that he called my name and his response was a snobbish you need to board NOW. If so, why did he even called my name to come to the desk...how rude and unprofessional read more

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Jay I.

7 years ago

Delta airlines, Where should I start. I've been a priority frequent flyer for numerous years (13) and since then they have ways been exceptional. When it comes to service, quality, traveling, ECT. However on this occasion they failed me during an important time of the year. My luggage had been delayed for over two days in a forgien country without any others. I understand it's the holidays but you would think the one of the biggest airlines would have a Better baggage system when it comes to delays. I hope in the future they work on a better system and don't leave their patrons without clothes or luggage. read more

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David T.

Elite 20

452

751

6605

11 years ago

Delta has been improving in my book. I am a United million miler, but since United seems to have turned themselves into Continental in all but name, I have moved to Virgin and Delta. Ok, Delta, is no Virgin, but they do have WiFi on most of their flights. If only they could improve their first class seats and food. Whats the point of airline loyalty, if the upgrade that those hard earned miles earns you isn't really worth having. read more

Delta Airlines - Not quite virgin airlines class food. But I guess it's better than nothing and they have wifi. - Airlines Near Me - Boston, Massachusetts

Delta Airlines - Asian chicken salad - nothing fancy but I prefer it to the heated turkey sandwich option - Airlines Near Me - Boston, Massachusetts

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Vivian H.

Elite 26 All-Star

1155

2725

1842

15 years ago

Dear Delta, Thank you for getting me home to WDC. I really needed an immediate flight out and you came to the rescue. Just one gripe. Your plane was delayed for almost an hour. That was not kool. I do like your monthly magazines and I like to do the crosswords in the back. I will forever remember your services. Your Loyal Flier read more

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Marc C.

Elite 23

352

250

453

8 years ago

One great word to display here: Compassion. My family picked up our sweet new puppy at Delta, she was on a flight from Birmingham AL to Atlanta then to Boston. We spoke to folks at every spot, the Atlanta folks fed her and held her, even made sure she drank water. Just wow. When she arrived in Boston she had fresh water poured (from the breeder, taped on the top) with food in the top and a delta blanket. Seriously kind hearted and great people at this airline. read more

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Kim C.

6 years ago

First time flying with them and the experience was amazing. Everyone was friendly and helpful. Health and safety was a priority during this pandemic. I highly recommend flying with them. Had to fly JetBlue on the way back due to flight times needed and I would never do that again. Delta had every one spread out so you felt safe. JetBlue had stranger sitting right next to you no space at all. So anyone having to fly definitely go with Delta. read more

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Mehrnaz H.

Elite 26

175

908

4045

11 years ago

I am a United platinum status and shy away from most other US based airlines due to their service. Recently I started using Delta whenever possible. To give them a try again. After my experience today, I am fairly confident that I will try to stay away at all costs. We were on a later flight from BOS to SJC and called them last night for a possible earlier flight, all the information provided to us was incorrect, checked out of our hotel at 6:00AM to make it to a flight that supposedly was fairly open for a $50 change fee and ended up that was not accurate the flight is definitely full and the only way to get back home earlier is a $550 change of ticket!! The airport staff are not allowed to make changes due to mistake of their travel agents and now we are stuck with an 8hr wait at the airport for no reason, when we could have at lest slept in on a Sat morning!!! read more

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Angela L.

Elite 26

241

128

8 years ago

I had an outstanding experience with the ticketing counter for Delta in Boston. She really took the time to ensure that I was taken care of because I was a confused as to which line that I was to go too. Even though I ended up in the wrong line, she did not hesitate to check me in and advise me of other services that are available to make life easier the next time I fly. Very impressed with the professionalism, time, care, and overall customer service that I received. read more

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Dawn E.

Elite 26

730

1184

2085

16 years ago

Dear Delta, However awesome you may have once been, you failed. The scheduling was awful, but maybe that wasn't 100% your fault. Who knows? But the service is all you. The service was not only terrible, 'twas rude. In three different airports. Exclusively by Delta employees. Get your shit together. We're done. read more

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Katie W.

14 years ago

For everyone out there... DELTA is the best. They are the largest airline and best. You all might say that it is the worst airline ever, okay, go fly jet blue, us air, air tran, united or any other cheap airline, and you will be back. Just because one person at the ticket counter or on the phone does not tell you what you want to hear, does not mean that delta is the worst airline. Xoxo, Deltas #1 costumer read more

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1 Harborside Dr
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Visit Website
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What time does Delta Airlines open?

Delta Airlines is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

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Delta Airlines is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

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Yes, Delta Airlines has free WiFi.

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JetBlue

2.7(792 reviews)

0.0 mi•East Boston

The official main 24/7 "customer service number" for **JetBlue** is 1 (888)-669-03.91™ or +1 (888)…read more669-0167™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

The official main 24/7 "customer service number" for **JetBlue** is 1(888) 669 0167TM or +1 888 669…read more0167TM, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. *Hassle-Free Booking Experience* Booking the flight was simple and efficient, with a streamlined interface that made every step easy to complete. Fare options and business class features were presented clearly, allowing travelers to compare benefits and choose the most suitable itinerary. The reservation was confirmed instantly, and a comprehensive itinerary was delivered for convenient trip planning. *Efficient Airport Services* The airport experience began smoothly with priority check-in, reducing waiting times and simplifying the departure process. Fast-track security further enhanced convenience by providing quicker access through the terminal. The overall ground experience felt organized, efficient, and stress-free. *Relax Before Your Flight* Business class lounge access created a comfortable space to unwind before boarding. The peaceful atmosphere, comfortable seating, and premium facilities provided an ideal setting to relax or prepare for the journey. Priority boarding ensured passengers could board the aircraft in a calm and orderly manner. *Comfortable Travel Above the Clouds* The spacious business class cabin offered excellent comfort with wide seating, ample personal space, and a fully lie-flat bed for long-distance travel. The quiet surroundings made it easy to rest, while the professional cabin crew delivered attentive service with courtesy and efficiency throughout the flight. *A Smooth Finish to the Journey* Upon arrival, priority baggage handling allowed luggage to be collected quickly, making the final stage of the trip convenient and hassle-free. From the booking process to the airport exit, every aspect of the journey reflected premium quality, reliable service, and exceptional comfort.

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Spirit Airlines

1.5(572 reviews)

0.3 mi•East Boston

After yearssssssssssss of being afraid to take a Spirit Flight, I finally did it. When I say, all…read moreof the horror stories I have heard and seen on social media were NOT my experience. The Spirit Airlines website was super easy to navigate. I got on, created my account, booked my flights, and was all set within a matter of minutes. The confirmation provided all the details for my flight and my gmail was able to pull the details and add it to my calendar. 24 hours before my flight, the check-in reminder came and the checking process was super easy. I didn't have any changes or additions so I was checked in within a minute. Arriving at the gate was vibrant as the Spirit Airlines yellow set the tone for the area. The lines were long but the staff was smiling and friendly. As it came time to board, I was a part of Group 5 which is the bulk of flyers. Though the line was about 3 gates long, the Spirit Airlines staff had an efficient process for getting us out the gate area and onto the aircraft. Of course you can't do anything about the people who hold up the line, but the Spirit Airlines gate agents even had a process for them to step to the side. Woo Hoo! Once on board, the plane is standard size, and the seats aren't as tight as I have heard. I'm 6' 3" and though I didn't have ample space, I didn't feel like I was being crushed either. The seats don't have as much cushion as some of the other airlines, however, my butt didn't start to hurt until I was 2.5hrs into my 3hr flight, so I was good. The Spirit Airlines Flight Attendants are unique in style esthetic, however, their service was industry standard and they always appeared with a smile. As you pay for everything on the flight, the process of purchasing is easy and swift. The pilot was professional and ensured we had a smooth flight into the Boston area. He kept us abreast of weather changes, altitude changes, and gave us ample time to prepare for landing. I deplaned without incident and went on about my day. My return flight to Atlanta was the same experience quality. Coming back, I did add a carry-on ($70) and it was easy to add it during my check in process. Once at Logan, the kiosk was unable to scan my boarding pass, however the ticketing attendant put in my confirmation number and I was good to go. I tagged my bag, headed to the counter, dropped it off, and was on my way to security within 3 minutes. Thank you Spirit Airlines for the safe trip and streamlined standard operating procedures. You and the staff are appreciated.

Wish I could say zero stars …read more No chance. Got to the airport at 4am My flight 6 am got changed to 12pm, then 4:30, then 11:35.... Sat at the airport till 9, then found out the flight got cancelled at 8:45. They said oh we can get you on a flight for Monday afternoon..... cruise leaves Sunday. JetBlue no flights available. Had to go with delta only thing available was 1st class... $2908 later, we are now waiting at the airport until 4:40 pm to leave for Miami. We are going on a cruise and need to be there it's our honeymoon! Spirit offered nothing to help or assist other than we can get you there two days later.... I understand there is issue and delay and cancellation.... There's no weather no issues or problems with any other flights. Their absolute best answer was $30 for a future flight, respectfully kill yourself, that's the most pathetic service, absolutely. Long story short if you plan to do anything or fly anywhere never EVER take a flight from this company.... Terrible, horrible, worse experience ever, btw this was my first experience with spirit and the absolute last. Useless worse terrible experience they should immediately stop being a company

Photos

Spirit Airlines employees busy talking to each other instead of letting the psgrs know why we are not boarding 30 min past time

Flight canceled after 5 hours delay at 12am. Took 6 hours waiting in line to get refund/rebook. 26 hours DC to Vegas!!!

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5 hours delay and then took more than 6 hours in line to get rebooked for a flight on next day! Does it worth?!!!! up to you!

Aer Lingus

1.9(87 reviews)

0.5 mi•East Boston

We flew on Aer Lingus multiple times from Boston to Dublin and the staff were phenomenal. We didn't…read moreknow UK regulations changed recently and everyone needs a Visa now to enter the UK so the Aer Lingus check-in attendant at Logan airport was so patient, kind and tech savvy and walked us through every step on our cell phones where we had to download the app, fill it in, and pay the fee. Then on the plane the flight attendants were so sweet. Our flight left on time. No delays and the Beef Stew dinner with roasted potatoes and string beans they served after being in the air for only an hour was fantastic. I watched a movie, drank 2 glasses of complimentary wine and slept a little with the complimentary blanket over me. Aer Lingus is definitely one of my favorite international airlines.

Aer Lingus could do a good job if there are no barriers or extenuating circumstances. If you have a…read moreservice dog, if you need to change flight dates, if you feel you might need a refund; DO NOT FLY WITH AER LINGUS. Any time you ask for clarity, it is met with apathy with an air of confidence. Questions that would take any other airline 5 minutes to find answers for, took literal days relying on kicking the can down the road to different departments. They rely heavily on voucher credit for refunds which doesn't include the cost of transferring the ticket dates, so they literally paid themselves $1,400 just to book us a flight that we couldn't ride because of service dog standards that we can't meet, that we couldn't know about about because they can't give us a straight answer.

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Pillowcase stuffed into the ceiling of the plane.

It's all Green!

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Lufthansa

2.2(25 reviews)

0.4 mi•East Boston

This isn't going to be a rage review, unlike many airline reviews you see on Yelp. My experience…read morewith this airline was a mixed bag. I flew Lufthansa to Frankfurt. Ground staff in Boston were pretty polite and helpful in my limited interaction with them. Onboard, service was efficient but not exactly warm. There were a couple of flight attendants that were great but the rest were just going through the motions. The economy offering of kung pao chicken wasn't exciting but it was edible. The IFE was decent and the legroom was okay. However, the recline from the front was quite substantial, which doesn't give you much room to get out or to maneuver. The real issue I had was the amount of delays. Of the four flights I took with Lufthansa, three of them were delayed. Not great. I had to make a connection at Frankfurt, and the Lufthansa app gives you directions to navigate from where you arrive to the gate for the next flight. However, I was given wrong information and ended up having to ask around and having more complications than while the app led me to. I wouldn't go out-of-my-way to fly this airline again but it's decent enough.

I'm guessing only people with bad experiences leave reviews. My flights from Germany were ok though…read moretheir premium economy seats and service are not as good as Delta/KLM. The infuriating problem was being told my short Düsseldorf to Frankfurt leg was full and I couldn't take on my carry on roller bag. Too big they said - even tho I'd brought it on all other flights. Ok, let them take it and then was charged €110!!! And then onboard there was open bin space. Forget getting hold of customer service. Their phone line says leave a message and we'll get back to you within 30 days. Appalling!

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United Airlines

1.7(232 reviews)

0.0 mi•East Boston

Flew out of Boston on the 737 MAX 9 and it was a lackluster experience. Despite being a new jet,…read moreless than a year old, the seat cushions were already starting to wear out. As Boston is a major United hub, it was interesting to see 80%+ of the plane boarding with Pre-Boarding, Group 1 or 2. The Emergency Exit Row was definitely worth the premium for a 6 hour flight back to the West Coast. Cabin attendants were cordial albeit bizarre in suggesting to close the blinds on a daytime flight. Bistro options are only available via preorder. The Steakhouse burger had an ingredient list maybe with 50+ ingredients?!? The burger itself didn't feature any lettuce or tomatoes, only a warm toasted bun, a ton of cheese, along with a ketchup and mustard packet... Wifi was $8 for the entire flight and worked well. The IFE was able to connect with Bluetooth headsets. Headsets seemed to be complimentary if one were to ask. Towards the end of the flight, there was quite a hard sell on a variety of United credit cards. The push made the United flight feel like an Air Asia flight... Our flight arrived ~45 minutes ahead of schedule.

Let me put this as politely as possible, United Airlines in a word SUCKS! I recently flew to Hawaii…read morewhich as most people know is 5-6 hours to San Francisco then another 4-5 to Hawaii. As a wedding gift, I upgraded my sister and her husband to first class for an additional $5200. We boarded our flight only to find ourselves on a fifty year old plane and discovered that first class on this trip meant nothing more than a slightly bigger seat that did not recline with a TV that did not work. Additionally, the food was awful as was the service. Meanwhile back in economy class, I sat for roughly ten hours with my knees jammed into the derriere of the person in front of me. Also, the seat padding as been diminishing to painful levels as airlines continue to cut costs. The experience was torturous and United should be ashamed of themselves for treating passengers the way they do.

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Emergency Exit Row legroom

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Poor air ventilation

American Airlines

1.7(352 reviews)

0.2 mi•East Boston

This is just a review for the transcon Boston to LAX Flagship First service on AA's unique A321T…read moretranscon aircraft. This is a unique service offered only on the A321T and offered only from Boston to LAX, JFK to LAX, and JFK to SFO and JFK to SNA. The A321T is uniquely configured with Flagship First, Flagship Business, and economy. The amenities and seating in the premium cabins is much more akin to a widebody aircraft with lie-flat seating offered in first and business and seatback screens throughout the aircraft. Sadly, these aircraft will soon be retired as AA moves toward eliminating Flagship First systemwide. The seating in first is 1-1 which offers a lot of privacy. The seatback screen is large and high definition with a wide selection of movies and other entertainment options. Noise cancelling B&O headsets are also distributed. The meal service in first is enhanced versus what is offered in business including higher end touches on the meal tray like individual salt and pepper shakers and a metal napkin holder. There is also actual champagne in first versus prosecco in business. There is also a soup course in first which is not offered in business. The flight attendant was great and offered an attentive and premium service. Baked on board cookies are also offered prior to arrival. Overall, this was a great transcon flight on AA. Sadly, it's the exception and not the rule as service and amenities on other AA flights leaves a lot to be desired.

This was the first time we have flown American airlines, and it was a complete disaster to say the…read moreleast. We started out with a good flight to our destination, and our return flight was nothing but a nightmare. We were trying to book an earlier flight to get home before midnight, and in doing so the American Airlines system allowed us to book, and charge us for a flight that was already delayed. As we arrived at the airport we then had to check in with guest services, which took a while as NO ONE knew where we were to go, to get the flight changed. Mind you still being charged an additional fee for changing the flight to a flight that was ideally no longer available. Followed by then paying for two bag fees and then finally getting a new flight, with a layover. Once we arrived in our final destination, I was then presented with a text message saying that one of our bags was delayed. Trying to get that bag delivered to our home has been nothing but a complete mess, as nobody actually knows where our bag is and how to get it to us. They're completely incompetent through the phones and the chat system. This is the WORST experience we have ever had with an airline and I am still without my bag after 2 days. With all of the technology and delivery systems these days, this is absolutely ridiculous and unacceptable. We will never use this Airline again, very unreliable and unprofessional.

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American Airlines Terminal B, Boston Logan International Airport

Boston Logan International Airport

3.2(2k reviews)

0.2 mi•East Boston

Logan airport is one of my favorite airports, being a Bostonian I love the Boston themes. I've…read morenever had a real issue here, sometimes lines are long if you go at a busy time but I've always made it with time to spare. Just plan ahead. Many ways to get to the airport too, Blue line shuttle is my fav. Lots of food options, shopping, although I never really shop since it's my home airport but I sometimes will eat here before a flight if needed. If in the morning, usually coffee from Dunks. Many different terminals, but they have an app to help you find stuff if you want and it's free to download. Live, laugh, love, Logan airport!

Boston Logan International Airport has a major advantage with its location close to downtown…read moreBoston, making it one of the more convenient airports for city access. We arrived at a facility that feels manageable compared to some larger hubs, with clear signage and a layout that is generally easy to navigate. The terminals are well organized, and moving between different areas is usually straightforward, with the walkways and shuttle connections keeping the flow efficient. The airport has a good selection of food, shops, and seating areas spread across the terminals, offering plenty of options whether you are looking for a quick bite before a flight or a place to sit and wait. The variety covers both local Boston favorites and familiar national chains, though prices can be noticeably higher than outside the airport, which is worth keeping in mind if you are planning to eat before your flight. Security lines and busy travel periods can create longer waits, but the process is usually organized and moves along at a steady pace, with the staff managing the flow efficiently even during peak hours. Logan is a practical airport that makes traveling in and out of Boston relatively easy, with accessibility and a compact design as its biggest strengths. The main downsides are the higher airport pricing and occasional congestion during peak travel times, but the overall experience remains smooth and well managed, offering a dependable gateway for both departures and arrivals.

Photos

Check in kiosk

Boston Logan Airport

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Check-in in Terminal A at BOS

Cape Air

2.3(76 reviews)

0.3 mi•East Boston

I needed to fly to Lake Placid for work and used American Airlines who booked me to connect in BOS…read moreto a Cape Air flight to SLK. It was a long, but easy walk from the terminal I landed in to Terminal C to check-in for this flight. Checking in was a cinch - Just show an ID, let them weigh my carry-on and backpack, give them my weight and then they tagged my baggage and gave me a boarding pass. When boarding, it was an easy walk down the stairs to the tarmac where we walked to the plane and boarded it. The ground crew and pilot and first officer on the plane were helpful, explained the trip to us and we were on our way. The flight was smooth and the landing was nice. Plane is VERY loud though, so definitely wear some ear protection or headphones. I'd definitely fly them again!

Cape Air should be embarrassed by the people they have working the desk. My flight was at 10:29, I…read moregot to the desk at 10:01. That's two minutes past their cutoff, fine, rules are rules, but the way I was treated was disgusting. One agent actually said, "I don't want to but the pilot said yes." The other snapped, "You the guy who just showed up?" and then called me a liar when I told her I had been there twenty minutes earlier. I had photo proof from my watch at the desk at 10:03, and she still doubled down. Here's the kicker: the flight still left on time and landed so early that we deplaned 25 minutes ahead of schedule. So all their nasty attitude, eye-rolling, and name-calling wasn't about the schedule at all, it was just pure unprofessionalism. If Cape Air thinks this kind of behavior is acceptable, it says a lot about how little they value their passengers. Those ladies put the anis in Hyannis. The pilots were wonderful and the landing was impeccable. So bravo to the fellas with the wings!

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Another Cape Air plane

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Air France

2.2(21 reviews)

0.4 mi•East Boston

Air France provides four cabin classes of service on many of its intercontinental flights…read more First, Business, Premium Economy and Coach. All flight attendants speak both English and French and they are really nice, well trained and smiley. We flew Premium Economy on the way to Europe and Business on the way back. Premium Economy has better seats than Coach, personal video and music screens, better food and free drinks throughout the whole flight. Still the seats do not recline 180 degrees, but maybe 120. Business is just wonderful. Seats are lie-flat, the dinner is a 5 course meal with great wines and champagnes to choose from. It is definitely a better way to travel, but much more expensive. Depending on the time/season you fly, the Premium Economy can be 2-3x the price of a coach ticket, while the Business class seat can cost 4-7x more than coach.

Flew from Boston to Marrakech. Plane was new, clean, comfortable. Stewards were professional and…read morepolite. On the return flight I was ill and the stewards were extremly helpful. I would definitely fly Ari France again.

Photos

Love this Airline nice service nice staff love this airplane economy has nice legroom

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

32 reviews that are not currently recommended

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George P.

24 hours ago

The official main 24/7 "customer service number" for ** Delta Air Lines** is +1 (833) 644-04.67™ or +1 (833) 246-44.60™, , ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Effortless Booking & Clear Travel Setup** I chose Delta Air Lines primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Delta Air Lines offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Call +1 (833) 644-04.67™ or +1 (833) 246-44.60™, today for fast assistance with your Delta Air Lines travel needs. All Delta Air Lines customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although Delta Air Lines provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly Delta Air Lines again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta Air Lines, Delta Air Lines, Delta Air Lines, Ethiopian Airlines and Delta Air Lines to determine which carrier offers the best overall value and onboard experience. read more

James C.

22 hours ago

Susan T.

8 hours ago

Jeff E.

1 day ago

The official main 24/7 "customer service number" for ** Delta airlines** is +1 (833) 644-04.67™ or +1 (833) 246-44.60™, , ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Effortless Booking & Clear Travel Setup** I chose Delta airlines primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Delta airlines offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Call +1 (833) 644-04.67™ or +1 (833) 246-44.60™, today for fast assistance with your Delta airlines travel needs. All Delta airlines customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although Delta airlines provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly Delta airlines again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta airlines, Delta airlines, Delta airlines, Ethiopian Airlines and Delta airlines to determine which carrier offers the best overall value and onboard experience. read more

Elizabeth B.

6 days ago

The official 'customer service **Delta Air Lines (toll-free) number is **1 (888) 890-5716TM. Support is available 24 hours a day, 7 days a week, giving passengers direct access to experienced support agents who can assist with booking management, itinerary updates, cancellations, refund requests, baggage concerns, and general travel queries. Customers can easily reach out to the airline's support team for quick, efficient, and dependable assistance at any time. ##. Effortless Reservations & Smooth Pre-Departure Planning The journey commenced with a booking process that was seamless, efficient, and easy to complete. Business class advantages, including flexible fare options, expedited airport services, and enhanced seating arrangements, were presented in a clear and transparent manner, making the upgrade decision straightforward. Flight schedules, seating preferences, and important travel details were readily accessible throughout the reservation process, ensuring complete clarity before confirmation. The itinerary was delivered promptly, providing a detailed and organized overview of the entire trip. ##. Premium Airport Services & Streamlined Departure The premium experience continued at the airport, where priority services contributed to a stress-free departure. Dedicated check-in facilities reduced waiting times significantly, while fast-track security enabled a quick and convenient passage through airport procedures. Lounge access offered a quiet and comfortable environment for relaxation, refreshments, or work before boarding. Priority boarding further enhanced the experience by allowing passengers to settle into the cabin calmly and efficiently. ##. Spacious Seating & Refined Inflight Comfort Once onboard, the elevated standard of comfort became immediately apparent. The spacious seating provided ample room to work, dine, or rest throughout the flight, ensuring maximum convenience during the journey. The cabin remained clean, peaceful, and exceptionally well-maintained, creating a relaxing atmosphere from departure to arrival. Professional and attentive cabin crew consistently delivered high-quality service, contributing to a pleasant and enjoyable inflight experience. ##. Consistent Service & Efficient Journey Completion From takeoff to landing, the journey maintained a high level of reliability and efficiency. Inflight services were delivered smoothly and on schedule, ensuring a seamless and uninterrupted travel experience. Following arrival, priority baggage handling expedited the final stage of the journey, allowing passengers to leave the airport quickly and conveniently. Overall, the combination of premium comfort, attentive service, and operational efficiency made business class an outstanding option for modern travel. read more

Hubert P.

9 days ago

To speak with live person at Delta Airlines call +1 (855) 803-3010 (US) for '24/7 customer service' assistance with new bookings, flight changes, and cancellations. This line is available to connect with a live agent anytime, including for urgent issues. General customer support options can also be explored through their website. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!! read more

Jan W.

7 days ago

This is the main Delta Airlines customer service' (Toll Free) phone number: 1*855*657*9055. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As a frequent traveler and one world Emerald member, I generally enjoy complimentary seat selection benefits when flying with partner carriers. However, my recent experience with Royal Jordanian was disappointing. I paid an additional $140 to reserve what appeared to be a two-seat row for my wife and me. Upon boarding, we discovered that the row actually contained three seats, which made the extra charge feel unjustified, especially since no traveler willingly pays more for a middle seat. The onboard seating experience was also uncomfortable. My assigned seat, 6K, lacked sufficient cushioning, making it difficult to sit comfortably during the journey. I had to use extra pillows and blankets to support my back and reduce discomfort throughout the flight. Customer service before departure was equally frustrating. I contacted one office for information regarding my flight and aircraft, only to be transferred to another department. After several phone calls and multiple referrals between different offices, I eventually reached someone who provided the information I originally requested. The process was unnecessarily complicated and time-consuming. While the aircraft itself was modern and visually impressive, and several flight attendants worked hard to assist passengers, the overall cabin environment left much to be desired. Restrooms became untidy early in the flight, with cleanliness issues that negatively affected the travel experience. Combined with the service challenges I encountered, the journey did not meet my expectations. read more

Clarence B.

191

115

11 months ago

Why I Left 875,000 Miles Behind for Delta--and Never Looked Back I fly between Boston and Los Angeles once or twice a month, and I used to be a loyal American Airlines customer--with 875,000 miles to prove it. But eventually, I'd had enough. The endless "mechanicals" (always suspiciously timed around undersold flights), the feeling of being stranded without recourse, and worst of all--the overwhelming sense that many employees just didn't want to be there. United? Same story. Spirit and Frontier? They just take away your spirit. Then came Delta. From my very first Delta flight, it became clear: not all airlines are the same. With Delta, I've never been left behind. I've never encountered a grumpy team member--not even checking in at 5:30 AM in Boston. That says a lot. The planes are clean, the equipment works, and flights almost always arrive early. There's no water leaking from the ceiling vents (like I've seen on American), and the whole experience just feels like it's run by people who care. That's because Delta clearly treats its employees well--and in return, they take pride in their work. I even follow a Delta pilot on social media--@ScottRides--who shares his journey of flying for Delta, just like his father before him. That kind of loyalty and pride is rare, and it shows. Recently, I was checking in at Logan and met Holly at the Delta counter. She was the perfect example of how this airline gets it right. Friendly, efficient, upbeat--everything you'd want when you're about to take a long flight. Delta has earned my loyalty, mile by mile, flight by flight. I didn't just switch airlines--I upgraded my entire flying experience. read more

Doreen G.

2 years ago

On July 5th, on Flight DL1245 going from Boston to West Palm Beach, one of the flight attendants was wearing a Palestinian flag pin on top of his Delta uniform. The open display of such a controversial political symbol while on duty created an uncomfortable atmosphere for some of the passengers. As a world-class airline, Delta has established clear policies to maintain a neutral, non-partisan environment for passengers and staff alike. Flight attendants are expected to refrain from displaying political symbols while representing the airline. This is clearly outlined in Delta's "The Way We Fly" employee booklet, which instructs flight crews to avoid mixing personal items with their uniforms. Delta's uniform guidelines exist to uphold this principle of neutrality and ensure a consistent, professional experience. All passengers should feel comfortable and respected, regardless of their personal beliefs or affiliations. The open display of political symbols, such as a Palestinian flag pin, by flight staff risks alienating passengers. It creates an uncomfortable, even hostile environment within the confined space of an aircraft cabin and could easily lead to heated arguments between passengers. I understand this may have been an isolated incident, and I appreciate Delta's typical commitment to exceptional service. However, promptly addressing such lapses is essential to ensure they do not become more widespread. I request that Delta enforce its staff uniform policies while on duty. Your attention to this matter is vital for preserving the integrity of the Delta brand. read more

Emma M.

190

10 years ago

I am NEVER booking another flight with delta. It is way too common for them to overbook their flights or cancel/delay flights even between major cities. On my way to Chicago from New York, I was the only one of 8 confirmed passengers awaiting a seat assignment who got on the flight since delta had overbooked. HOWEVER, my luck ran out when my 6pm return flight from Chicago to New York was CANCELLED completely. I was rebooked for a flight TWELVE HOURS LATER. I had to book another hotel after already checking out, then bring my heavy carry-on with me for the day since I thought I was going to the airport when I left the first hotel. I lost money on the hotel, wasn't given enough notice to even enjoy the extra night in Chicago, and I lost a day of work because my arrival time in New York was pushed back 16 hours. I LOST HUNDREDS OF DOLLARS BECAUSE OF THIS CANCELLATION. To make matters worse, the flight they automatically rebooked me on had TWO LAYOVERS, from Chicago to Detroit to Boston to New York. This, ON A SUMMER WEEKEND. Unbelievable. It is the same amount of time to drive door to door than take these three flights. And who wants to get up at 4am for a flight destined for the second of four airports between point A and home? Very inconsiderate. I was not compensated, consulted, or upgraded in any way. I am cancelling my family's delta American Express. Their rewards program is totally worthless since their flights are as unreliable (if not more so) as bargain airlines but twice the price. Terrible experiences for the past few years and this was the last straw. read more

Selena J.

6 years ago

Always Booked Through `1(866)~814`(0136)``~| Reservation/Cancellation/Refund Phone Number | If you are traveling , I highly recommend flying on this * Airlines. They use the new Plane "Dreamliner" . These are big spacious planes. Large windows that you can darken with the touch of a button. It like polarized glasses that you control. The economy section isn't a cattle call. The seats are comfortable with adjustable head rests and a reclining feature where the bottom seat cushion slides slightly forward when you lean back. You can actually sleep comfortably in it. Each seat has a video screen with your choice of movies, games, music, etc. You won't be bored. They serve you some kind of food or snack with drinks about every two hours. You won't go hungry. Note, it is English styled food, so it may be a bit of an adjustment. The flight crew is very professional and the flight was smooth. Ten hours on a plane and no complaints. Hopefully, I will be able to use them again. read more

Selena J.

6 years ago

Aldo J.

9 months ago

I would like to express my disappointment regarding the service I received from Delta Airlines. During the boarding process for flight DL1996 from Boston to Tampa, I experienced several issues. My wife and I purchased our tickets together for our honeymoon, yet we were assigned seats separately. When I tried to address this situation, I was treated poorly by an employee named Jorge, whose attitude was unprofessional and discourteous. Unfortunately, this is not the first time I have encountered problems with Delta's customer service, which continues to fall short of expectations. For this reason, I generally choose to fly with American Airlines or United Airlines, as they consistently demonstrate higher levels of professionalism and customer care. I sincerely hope Delta takes this feedback seriously and addresses these service concerns to prevent similar experiences for other passengers. read more

Isha S.

9 months ago

I recently had to deal with the Delta Airlines refund policy, and overall, it was a mixed experience. On one hand, Delta does have clear guidelines for cancellations and refunds, which helped me understand my options upfront. However, getting the actual refund processed took longer than expected. I had to call a few times, and reaching support was easiest when I dialed +1 888 596 4936. At one point, I tried (888)-596-4936, which also connected me directly to a representative who explained the steps. The good thing is Delta Airlines did issue the refund in the end, but patience is definitely required. If anyone faces similar issues, don't hesitate to ring 1.888.596.4936 or even try 888.596.4936 to get updates on your case. It's always best to check the official refund policy carefully before making changes. read more

Josh B.

13 years ago

WORST AIR LINE EVER!!!!!! i had a round trip ticket to Atlanta but because work sent me to new Orleans the same week it made no sens for me to fly back to pitt just to get back on a plane a few hours later and fly back down to Atlanta so i had work just send me to Atlanta and i would just use the return leg of my round trip ticket. . sounds easy but NOOOOOO delta would rather rape me by claiming they need to cancel my round trip charge me a penalty and then re ticket me on a one way. HOW DOES THIS MAKE SENSE IN A RATIONAL WORLD /??? so let me get this straight i am getting penalized to not use a seat and then charged to get re-ticketed on a flight i already have a ticket for???? I BET SOUTHWEST OR JET BLUE WOULD NEVER DO THIS read more

Melody S.

6 years ago

Just received an email from Delta cancelling my flight in June to Cabo. Instead of issuing me a refund they gave me an e-credit. When i called to ask for a refund, wait time to speak with a customer service rep is 7 hours and 43 minutes. It's truly ridiculous. So, i called my credit card company and disputed the charges. The Department of Transportation just gave its second warning to the airlines to refund customers for cancelled flights. But, of course, they are not doing that, all the while taking the bail out money from the government. It is shameful and despicable. We are all trying to survive these difficult times. Show some decency and do the right thing. read more

Nelson J.

7 years ago

These jerks tried to seat my small child in a different row far from my child. I asked the person at check in to put the child next to me and they told me it wasn't possible. I asked the fight attendant and was told that it works that way when you purchase economy tickets... and he added that with 80,000 employees servicing 50 countries my toddler sitting far from his parents on a flight was small compared to their other priorities. Guess what Delta. You lost another customer. I will gladly pay more to a competitor avoid that type of business practice. The safety of a toddler is more important than than to folks than your poor business practice. read more

Evera C.

8 months ago

I don't have a freaking window in my window seat. I want a refund. There is no reason to give me a window seat ans say nothing about the fact that there is NO WIDOW. My mom's screen doesn't work either. The food should AT LEAST be free with this horrible service and experience. The person behind me is snoring and their window isn't even open. Never do delta. Horrible. Update: we are landing and that person's window is yet to be opened read more

Aa A.

7 months ago

"$$.1 hour ago*$*UNITED® at $*$+1-(877)~593-37-11$™ before your flight, flight change ,ticket booking ,name change , last minute booking. You can ask Oscar to resend your booking confirmation, confirm your seat selection, special meal, baggage allowance or special assistance, check your Air points balance, check your credit balance, and much more. Sign in for the best Oscar experience. read more

Michael M.

6 years ago

Call Delta Airlines @ // (855)470-1693 // Cheap Flight Ticket Reservation/Cancellation Support Phone number, Get Upto 35% instant DiCall Delta Airlines @ // (855)470-1693 // Cheap Flight Ticket Reservation/Cancellation Support Phone number, Get Upto 35% instant Discount Delta Airlines customer Serivce@ // (855)470-1693 // phone number read more

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32 Delta Airlines reviews that are not currently recommended

Why does Yelp recommend reviews?

32 reviews that are not currently recommended

Delta Airlines - airlines - Updated July 2026

Best of Boston

People found Delta Airlines by searching for…

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