Quick and efficient service! Went here to ship about 60 boxes to ATL and arrived right when they opened and there were about ten other people there too waiting to be helped. Four staff members were helping at the counter and I was helped in like five minutes, paid for my shipment, and that was it! They did everything for me when it came to labeling the shipment and unloading it from my van! Great service all around. Definitely coming back if I ever need to! read more

Amazing service Great price Bradah Chris took care of us. Super professional and great services We will use Delta cargo again read more

incredibly horrible customer service I called about shipping my pet and they hung up on me four times. Before I could tell them I'm on active duty military orders which they do ship. And they were always incredibly rude. I talk to over 20 people at Delta and I think only one of them was kind. They were all incredibly rude and not helpful the majority of the time. It caused me major stress during my massive move as a freshly divorced single Marine. Most of their staff has very little knowledge on their policies and does not seem to desire know. they called me many times to tell me that my dog could and could not go on his flight. We are still in limbo. I really am not the person to write reviews, but I was treated so horribly so many times I thought I finally would write one read more

The Delta Air Cargo Staff were excellent at handling my very large crate with my motorcycle. I actually shipped by American Air Cargo, who rents small space of the very large Delta warehouse. Everyone in the office was very friendly, and the man who wrestled my crate realized his forklift was too small to handle getting it into my truck. Plus today it was raining. He called another man over with a larger lift, and realized the crate had no "rear load" capability because of its construction. After discussing it, the forklift team brought a longer leftover pallet, loaded my crate upon it, and easily put it in my truckbed. No charge for the extra pallet. Because of the in-and-out rain showers, and the exposed outer cardboard box concealing the crate's contents, the forklift operator brought me a very large plastic sheet to keep my crate's cardboard shell dry. I was so grateful. I offered to tip the operator, but he waved me off and drove away. Later I returned the unused cardboard to a friendly security guard and made sure my man was told of my complete satisfaction. I even went back into the office and thanked the folks in there once again. If I ever need air cargo service again, I'll be sure to contact DELTA AIR CARGO! read more

Delta Cargo - Shipping Centers Near Me - Honolulu, Hawaii

This is not Delta proper, meaning they service both American Airlines and Delta. We booked w/ AA to have our dogs shipped from HI to NC. With the COVID measures in place, it took a long time to get through the line and many more people showed up behind us. Luckily we showed up as early as possible considering we had a live pet shipment. After us, several island pet shipping companies showed up with several shipments, meaning we probably would have missed the 2 hour requirement had we not shown up early. Anyways. The person processing our pups was very nice and those loading them were even more friendly. They considered the fact that the dogs were stressed, naturally, and told us they would load them so they could see each other through the door. Top notch. Just allot more time than you think you need, and then a little more time! Only 3 folks inside at a time. read more

I just used delta cargo to get my two dogs off island (in a hurry, thanks to covid19). The staff on the phone were very helpful and made the difficult situation a little less stressful. The flight to LAX was canceled 4 times, but they were able to quickly book me on the next available flight. Once I dropped my dogs off, the staff at the Honolulu location were extremely kind and helpful! They were excited to see my two pups, and they made me feel more confident about my decision to ship them with Delta. There was a slight hiccup with my receipt, but the staff at the HNL location called and resolved it, ensuring my shipment went smoothly. I would recommend using Delta to anyone looking to get their pets off the island. Thanks! They arrived safely in Atlanta with no issues :) read more

Had a sameday delivery package. Fast and professional staff. Big Mahalo to delta cargo team

Hi there, surfer here. They charged me $55 daily storage fees for a board I didn't even know was there.

I just want to give a big thank you to the staff that assisted on May 27, 2019 when I shipped my two Dachshunds. They went out of their way and treated my dogs like loyalty. It helped put me at ease as I was nervous for them flying out for the first time. My two pups made it safely to Vegas with no issues. Then on May 28, 2019 I shipped two cats and even though it was a very busy night with many other cats checking, again the staff was very professional and made sure everything was in order and my cats made it safely to Vegas. Thank you again!!! read more

I don't leave a lot of reviews but thought I should for this because they were literally so kind and helpful through this whole stressful process of shipping my dog from hawaii to California! Every time I called, they were so helpful and nice while answering my numerous questions. A gentleman called me the day of my dogs flight and asked if I had anymore questions before drop off which was so sweet and helped ease my nerves a bit. Once we were there and dropped him off, the staff there was so kind and so sweet to my pup, they even let us go in the back to say our goodbyes! My mom, who picked up my dog at LAX, said the staff there was very friendly as well. Overall we had a great experience with delta cargo and even though they can be a little pricy, I highly recommend them for flying your fur babies! read more

10 Stars! These guys were so wonderful. I was very nervous shipping my pet to the mainland and they were so sweet and patient and I could tell they really cared about every pet that was there. I would not even hesitate using them again!!!!! read more

I called to find out about shipping pets. So, before I even finished asking my question; the customer service agent rudely said "we are not shipping pets have a good then hung up." Very unprofessional. read more

awful service. They canceled our original flight and delayed twice. Nobody try to tell us about our pet was not on the second flight. We wait until 2:24am in the airport. I felt awful about this service read more

Excellent customer service! We dropped our dog off here for his American Airlines flight and they were just awesome! They took care of everything for us and they even took the time to look up directions for where we needed to pick him up! read more

I was terrified to ship my pets anywhere much less Hawaii! It's a whole different kind of beast getting your pets to HI. Delta cargo had quality service. There are some horror stories out there and I just wanted to leave a good review because delta cargo really set the bar. I wasn't going to be flying with the pets, so I was extra anxious. Delta cargo helped me book the tickets and get a hold of the overnight kennel in Seattle. They were available with updates about my pets the whole time! When they got to Honolulu they were definitely tired from the travel, but they were happy and healthy. They had clean kennels and the bags of food I packed with them them were used at the over night kennel. The animals are always unloaded BEFORE the passenger baggage. You animal is not sitting in the plane after landing. Also they have their own pressurized area in the cargo area. They are not riding on the plane with the baggage. The pet holding facility in Honolulu was quick too. Don't be scared to fly your pet with these guys. They will take good care of your pet. read more

1st time pet shipper, plus someone is shipping my cat for me after I leave the island. I did not want any surprises, so I took my cat & kennel to them to help me make sure they would pass. Well, the guy at the service counter not only advised me, he assembled my newly purchased kennel. Good thing...cause my 1st purchase's size "could" have been rejected by the airlines. I took it back, bought the bigger size then returned & he ASSEMBLED that one too. Aloha spirit & total customer service at it's finest. Good job Delta Cargo! Now wish me luck hitting that 80 degrees requirement in ATL!! read more

Customer service is great. Very friendly and courteous. They address your concerns right away and make you feel welcome every time.

This place has great service! I brought my cat in to fly him to the mainland and had forgotten an important document at home - they waited for me & watched him while I hurried back to the house to get it. Then they were totally calm and helpful in changing his itinerary to a newer, more efficient one. The increase in price wasn't even that much. I really recommend using this cargo service for pet relocation or other valuable stuff you need to move. The people who work here are knowledgeable, professional, and pleasant to deal with. read more

Such a wonderful crew. Shipped 2 cats one dog and EVERYONE was so great. The staff very helpful, friendly and so helpful. Recommend Delta cargo !!! read more

Customer service regarding pet shipment is outstanding! In particular, Sally Sanchez and her gentleman co-worker (sorry, didn't get his name) at the counter on 7/13/16 were professional, friendly, caring, and very understanding of the turmoil both the animal and humans were feeling having to prepare for travel from Hawaii all the way to the East Coast. Can't thank Sally and her co-worker enough...they made the experience a breeze, with Kiki landing in Savannah safe and sound!! read more