Went to Charlene for advanced facial this evening and came out feeling awesome!…read more Very relaxing atmosphere and the products she used smelled very nice. It's been a long time since I could take out time for facial and so glad I choose to get it done at this place. :-)

I've lived in the area for almost 10 years and usually go to the Umstead Spa for facials. With…read morethree kids and three schedules to keep up with, getting over there is virtually impossible (not to mention the Umstead is pricey!)... I literally drive by Skin Reflections every. single. day. Had no idea it was there! After doing a Yelp search for facials in my area (thank you Yelp!) Skin Reflections was the first business to pop up. The reviews were excellent and best of all, it is only a mile from my house. I can definitely fit that in with the kids schedules... Today I went in for a microdermabrasion and a facial. The office is very clean and the people are friendly. Charlene was extremely knowledgeable and the atmosphere was very relaxing. The prices are right and the quality of service was great. This is going to be my new go to for facials, microdermabrasion and waxing. I'd highly recommend.

I have been going to Rachel for over a year-one month a massage, the next month a facial-repeat!…read more Rachel is professional, flexible, and always willing to accommodate whatever you need. Her studio is SPOTLESS, and the atmosphere is unique and relaxing from the lighting, to the music, to the soft, quality linens she uses on her table. Never disappointed!!

Rachel is incredible. She is highly skilled and very professional. I have had waxing and massage…read moreservices there. I am very happy with the services offered at Feelin' Knotty. The ambiance is amazing! It's a highly creative, clean, and fun place to be. I will continue coming back. Thank you, Rachel! Best, Dan

Leah is the best! I had severe pain in my cheeks and tried multiple therapists for trigger point…read moretherapy, dry needling, and more - no one was able to help except Leah. She was the only one who truly made a difference. I honestly wish I had found her a year earlier because it would have saved me so much time, money, and frustration. Now I just go to Leah and tell her to do her thing.

1 star: Unauthorized charge months after visit, zero communication…read more I purchased a gift card here as a birthday present for my wife. Getting any response from this business before the visit was already a challenge - calls consistently went to voicemail with no callback. During her visit, my wife had a card placed on file. What we were not told: that an appointment would be booked months in advance on her behalf, that a 100% cancellation fee applied, or that they would charge her card without any reminder, confirmation, or heads-up of any kind. No call. No text. No email. Just a $100 charge appearing on her statement months later for an appointment she didn't know was still active. When I contacted the business to dispute this, I received five consecutive emails restating their cancellation policy - no acknowledgment of the lack of communication, no goodwill, no attempt at resolution. A cancellation policy is only enforceable when the customer is actually informed. Booking someone six months out and charging their stored card with zero follow-up in between is not a policy - it's a trap. There are plenty of massage businesses in the Apex area that treat customers like people. I'd start there.

I don't usually frequent these sort of places, but I had a Groupon for $35 for a 1 hour massage…read more(normal price was $75)... +tip. It was the last day of 2013 and I had an 11:30 AM appointment. As you enter the plaza parking lot area you will find this location on the backside. It was their first day open and they were very professional. I was offered water or tea upon my arrival and they had me fill out some basic paperwork. Francisca was my masseuse and she was great. She had strong hands and really listened to my preferences, to customize the massage to my liking. Being that it was the last day of the year on my visit here, it was a happy ending to my 2013! "Huh?!?!", you say. Get your mind out of the gutter, it's not that sort of place! lolll

Albeit my first spa experience, Beautiful Me set a superb standard! I had an appointment with…read moreseveral friends in the early morning hours after they opened. The staff was warm and inviting, welcoming us with quiet voices. Without waiting, each of us were paired off with a therapist. Francisca was my masseuse for a 60 minute massage. As I told her, "you massaged my soul today." She encouraged me to start with a lighter massage, as it was my first time. I was excited to try a deep tissue for my upper body and a Swedish for the rest. Francisca was very thorough and attentive to all of my requests. I highly recommend her to all! Beautiful Me is a wonderful establishment and I highly recommend! I am in the middle of midterms at my university; the massage was the answer to my stress.

Ginger is incredible. I have had several massages and other treatments by her and she has always…read morebeen extremely professional and tailored my treatments to my body/what I needed and asked for. She can be gentle or firm. I have had a lot of massages over the course of my life and can say without a doubt Ginger is one of the most caring, kind, supportive healers I have ever worked with! Get the add-on back scrub or hair/scalp treatment - both are phenomenal!

I bought 2 massages from a different massage company, unfortunately could never use them due to…read moretheir availability always being when I was at work. Ginger very kindly offered me a trade... my 2 massages that I had already paid for that she would use, and I would get 2 massages by her. I said deal!! I went in for my appointment for a deep tissue and it wasn't like I expected. I've received hundreds of massages due to my amazing bad back ha, but this one was different. She used mainly her elbows and forearms, and some stretching which I don't care for. When someone is using their elbows and putting all their weight on you this can cause damage, esp when you're 125lbs like me. Yes it hurt, and yes I should have spoken up but I felt odd. She had told me numerous times it was going to be the best massage I have ever received. By the end of the hour I was in so much pain, I honestly felt like something in my back had been damaged. For the next 2 weeks I couldn't sleep well, couldn't walk well, I was at the the point where I almost asked my Doctor if I needed an xray or MRI. I believe I actually did email my Doc asking if a deep tissue massage can cause damage to one's back or neck. I looked at my back a few days later and I was bruised. I was taking ibuprofen around the clock for 2 weeks along with icing and resting but nothing helped. I wasn't going to go back to Ginger and since she had already used the 2 massages I gave her that I paid for, I asked her to refund me for 1 of them. Our deal was I give her 2 massages and she gives me 2, but I wasn't going back to her. When reaching out to Ginger she told me she hadn't used my massages I gave her. Odd because the massage company where I bought them had just emailed me back saying she had in fact use both already. I showed Ginger the email and her story changed, saying she did use 1 of my massages I gave her. I asked her to please Venmo me for the other massage that she used that I paid for and she wouldn't. I am baffled by the lack of professionalism here and the fact that I was lied to by this woman and she is now refusing to give my money back. How does she feel it's okay to use 2 massages I bought, and I only used 1 from her and she shouldn't refund me for the other? Steer clear of her, this is not how you run a business and treat people. Luckily after 3 weeks my back was better, but I don't believe I will ever get another massage again, after all that pain she put me through I'm too fearful to ever get one again.

Annette is very nice and thoughtful. My only caution for those considering this spa would be to…read moremake sure you like very firm deep tissue massages. Medium is still very firm. Also, communicate very clearly to the owner if you have any potential skin sensitivities or allergies before getting a facial.

OMG!!! This was my…read morefirst time getting a V-Steam & I can say it was A-MAZ-ING!!!!! This is a quaint place that isn't like those "chain" spa businesses. Annette is super knowledgeable and very pleasant! Her energy is so soothing, that it puts you at ease and helps you to relax. First off all, APPOINTMENTS are a must! I actually saw her business advertised on Facebook. I went to Groupon to see if maybe there was something offered there... and low and behold, THEY HAD A GROUPON! I was seriously winning! The total cost was $45.00 (regularly $60) for my V-Steam. I called and was able to book my appointment the same day...(I told you, I WAS WINNING!) I arrived and was greeted by Amber; i was offered a water and asked to fill out some paperwork. Amber then came in and did a consultation with and explain EVERYTHING that I needed to know about my V-Steam! The entire stream was 40 minutes. When I tell you, I felt super relaxed and lighter!

My husband and I started coming here beginning of the year on a weekly basis. Most people don't do…read morethat and we've spent a lot of money on her services that she offers as well.. after she cancelled my 90 mins massage the day before I was to leave for my birthday trip, I was not happy. Dell was good to us at the beginning but I've noticed her massages and her cancelling my massages last minute not even in the 24 hour window which is difficult as it's not easy to get in last minute anywhere. Yes, we all were getting a little to comfortable and I've also heard Dell has cancelled last minute with other clients, I do not recommend this business. There are Renew day Spa and Clayton family massage and in Raleigh , spas that will offer superb service and not cancel you last minute.

My services here at Massage and Body Lounge was AMAZING!!! The atmosphere and tender care was just…read moregreat! I am a returning client who loves Dell! She is the most knowledgeable, upfront and loving person! I always come and get my massages (90 mins, because you will want more than just 60 mins) with Dell! Whatever you need Dell will tend to YOU, she is reliable, trustworthy and an amazing friend of mine now! My family goes every 2 weeks for Facials with Gabby who is an esthetician and RN! Just an amazing business with more services serving your body mind and soul needs! GO book you will not regret it.

Suki is the BEST massage in the USA!! I have had hundreds of massages in last 50 years.... I know…read moreExcellent!

When I visit with my best friend, we usually go and we get foot massages, we made appointments at…read morethis place and when we got there, it was a very small three room apartment setting where the foot massages were in the sitting area where you would sit if you were waiting for your turn. Which was uncomfortable because the lights were bright and you're supposed to relax when getting any massage. They only had two people working , my time started and the person doing my massage was busy cleaning up a room where two people had just had a massage, he had to be called out to service me. It seemed like the massage was very limited to the rubbing of your legs for too long and not enough concentration on the foot rub as far as my friend was concerned they were doing something to her and she had to ask three times for them to stop. Unfortunately, overpriced for what you get.