Deluxe Lash Studio

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3 months ago

Amazing customer service! I called to see if they'd take a short notice walk in after another shop stood me up. Not only did the owner fit me in but she opened up shop just for me. I have had two other lash lifts that did not turn out great from other places and I wash shocked at how amazing they turned out! Will be back again so happy with this place! read more

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Nicky L.

Thank you so much !

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J R.

86

26

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4 months ago

Booking was super easy and straightforward. I arrived for my appointment, and Nicky immediately made me feel comfortable. She listened carefully to all my concerns and exactly what I wanted--nothing too dramatic, just enhanced and natural-looking lashes. After searching for the perfect lash tech for what felt like forever, I finally found her! She gave me the most beautiful, flawless set that looks so natural and perfect on my eyes. The application was meticulous, and the results are everything I hoped for and more. The studio is spotless and relaxing, and the pricing is very reasonable/ for high-quality lash extensions in the area. I'm already excited to come back for my fill--Nicky is the real deal! Highly recommend Deluxe Lash Studio to anyone looking for personalized, top-notch service. Thank you, Nicky! read more

Deluxe Lash Studio - Premium soft cat eye - Eyelash Service Near Me - Rowland Heights, California

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Tiffany L.

386

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1160

2 months ago

I really liked how nikki takes the time ti talk through the design and what you want. I was going in without a clear vision in mind. She explained that i showed her 3 different ones i liked. So when she recommended soft anime! We tried it and i liked it. Have cone back twice now and my lashes have lasted a long time! read more

Deluxe Lash Studio - I got the soft anime with length of 15 - Eyelash Service Near Me - Rowland Heights, California

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Kaitlyn B.

13

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6 days ago

Nikki does an excellent job and provides a truly outstanding experience. My lash appointment was smooth, comfortable, and easy, especially as a first-time client getting lashes for the first time. She is very gentle during the application process and takes the time to thoroughly explain each step while answering any questions with care and professionalism. I highly recommend her services and will definitely be returning in the future. read more

Deluxe Lash Studio - Natural Lash Extensions - Eyelash Service Near Me - Rowland Heights, California

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Tarah A.

22

3

7 days ago

I has such a great experience with Nicky. She made me feel very comfortable as a new client. She also walked me through the process of figuring out the perfect style / length for me. Definitely recommend :) read more

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Karen F.

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9 months ago

Needed an emergency lash removal and they were so accommodating! After calling, she let me know that I can drop by anytime and she had me lay down while she finished up an eye for another client. Then, she popped over and started my removal process before popping back over to the other client. In and out in less than 20 min! read more

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Nicky L.

Thank-you so much!

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Katy R.

3

24

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23 days ago

same day appointment a plus! loved the guidance for what I was looking for. the technique was great, I'll go bolder next time and not feel like it'll be overdone like other places. read more

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Cindy T.

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2 months ago

Nicky was amazing! I came in as a walk-in for lash extensions after attempting to lift my own lashes at home (which... did not go very well ). Because of that, a handful of my lashes weren't usable, but she still managed to make them look incredible. She took the time to do a quick consultation beforehand to understand exactly what I wanted, and the final result was even better than I imagined. I couldn't be happier with how they turned out. I got in between hybrid wispy and natural cat eye. Highly recommend Nicky if you want beautiful lashes and someone who really listens to what you're looking for! the place is also so beautiful and clean, and I felt so comfortable the whole time! read more

Deluxe Lash Studio - Hybrid wispy and natural - Eyelash Service Near Me - Rowland Heights, California

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Erica H.

0

2

2 months ago

Hey guys! I am a first time customer. I got a lash perm to enhance my natural lashes. I've had problems before at other places because my lashes are very resistant to the chemicals. She was very professional and knew her stuff! They came out amazing and will be coming back again for sure!!!! read more

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Marie C.

0

3

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2 months ago

I booked a very last-minute appointment, and I'm so glad Nicky was able to see me! This was my first time getting lash extensions, I usually wear falsies every day and honestly can't start my day without them because my natural lashes are super short and faint, you can barely even tell they're there. With a vacation coming up, I decided to try extensions instead of dealing with daily application, and I'm so happy I did! Nicky was incredibly kind and took the time to explain everything. I even brought in a set of my usual lashes, and she matched the extensions perfectly, if not even better! Reviews mean a lot to me, which is the reason why I even reached out to her! The place was clean, cute and elegant! I highly recommend her ! read more

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K-tine R.

35

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4 months ago

I get so many compliments on my lashes after I get it done with Nicki. I don't need to put any make up on , my eyes stand out and look really pretty! read more

Deluxe Lash Studio - Lashes - Eyelash Service Near Me - Rowland Heights, California

Deluxe Lash Studio - Face , lashes - Eyelash Service Near Me - Rowland Heights, California

Deluxe Lash Studio - Face - Eyelash Service Near Me - Rowland Heights, California

Deluxe Lash Studio - Lashes done by Nicki - Eyelash Service Near Me - Rowland Heights, California

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Business owner information

Nicky L.

Oh my god thank you khristine!!i appropriate lot!

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Phaz C.

0

3

1

15 days ago

I don't usually write reviews but this one definitely deserves a review. This studio is clean and the music soothing. I booked an appointment for my wife for her birthday and at first she was hesitant (since it was her first time) but after she finished she absolutely loved how they looked. She said the owner, Nicky, was very patient, detailed, and incredibly skilled at giving her the exact lashes she wanted. Now my wife says she wants to get lashes every month read more

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Judy T.

0

1

0

5 days ago

I had to walk out fuming because the owner, Nicky has the absolute worst customer service ever!!! How is she running a business with that kind of attitude?! Unbelievable!! I have never experienced such attitude and mean behavior. My appointment was at 9am and I arrived at 9:03am. Yes, I'm behind by 3 mins but did she really have to lecture me and give bad attitude? Not only was she impatient to hear what type of lash style I would like, her demeanor and facial expression was nothing but unkind. Here I am lying down about to work on my lashes, having to listen to her argumentative tone, she just wouldn't stop. I can't believe I gave her a 2nd chance by trying her services again. The 1st time, I was mistreated as well. It was my first time doing lash extensions, so naturally I have questions. She was very impatient, had attitude and said she has another customer booked right after me. Maybe she should leave a little wiggle room to hear your customers out?! I thought this was a one off moment for her that she's having a bad day, but apparently, this is HER! She is the root of the problem...she has a chip on her shoulder and looks for confrontations to ruin people's day. I will NEVER return here nor recommend anyone. There's plenty of lash salons to go to. Don't go here if you want to have a good experience. read more

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Nicky L.

I want to clarify the situation from my side because your review does…

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Savannah M.

0

2

1

2 months ago

I had an amazing experience with my lash tech Nicki! She is always so respectful and professional, and her work is absolutely stunning. Nicki consistently delivers beautiful lashes that I love. Highly recommend her for anyone looking for top-notch lash services! read more

Deluxe Lash Studio - I had an amazing experience with my lash tech Nicki! She is always so respectful and professional, and her work is absolutely stunning. - Eyelash Service Near Me - Rowland Heights, California

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Leilanni C.

0

1

0

2 months ago

Great work, Great service, Love my lashes. I got exactly what I asked for I will be back again! read more

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Grace D.

4

19

70

1 year ago

I've been going to her for 5 years now, and I am so happy with her services! Booking appointments is always easy because she's incredibly friendly and flexible with her schedule, which I really appreciate. Her studio is always spotless and smells wonderful, making the whole experience even more enjoyable. My eyelashes last anywhere from 4 to 5 weeks, much longer if I take good care of them. She always does such a fantastic job, paying attention to detail and making sure I leave feeling confident and beautiful. That's why I keep coming back every time I want to enhance my look. Highly recommend her to anyone looking for a talented and professional lash artist! Nicky is the one!! read more

Deluxe Lash Studio - Eyelashes - Eyelash Service Near Me - Rowland Heights, California

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Nicky L.

Thank you

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Sonam K.

89

226

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1 year ago

I went in with wild, bushy brows and walked out feeling like a new person. They shaped my eyebrows perfectly--clean, flattering, and still natural-looking. Super happy with how they turned out! The vibe at Deluxe Lash Studio was really chill too. Definitely going back. PS: there's a cute little puppy there read more

Business owner information

Nicky L.

Thank you so much!

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Michiko T.

114

10

5

4 months ago

Nicky is so sweet and nice, she's also very professional! This was my first time getting my lashes done so she consulted with me first and decide which works best for me. She advised me to do classic 12 mm but I asked for 14 mm because I have my skating competition coming up and I wanted to have something dramatic. Nicky was right about it. 14 mm might have been little too long for me but for the sake of my performance, this is going to be great. Also I originally have pretty long lashes, it is definitely more noticeable. When I go back next time, I will try 12. I didn't think having lashes done makes me feel so good and much more confident! read more

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Teresa L.

0

3

7

1 year ago

I've been getting my lashes done by Nicky since 2019, and she is truly the best at what she does. Her work is consistently flawless,my lashes always look full, natural, and beautiful, and they last much longer than I ever expected. Nicky is not only incredibly talented, but also warm, professional, and so detail-oriented. She takes the time to understand exactly what look I'm going for, remembers my preferences, and makes every appointment relaxing and enjoyable. Her space is always clean, comfortable, and welcoming, and I always leave feeling more confident and refreshed. I've received so many compliments over the years thanks to her amazing work. I can't recommend Nicky enough,if you're looking for someone experienced, skilled, and caring, she's the one to go to. I'm so grateful I found her and will continue coming back as long as she's in business! read more

Deluxe Lash Studio - Anime eyelash - Eyelash Service Near Me - Rowland Heights, California

Business owner information

Nicky L.

thank you so much! !

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Shadow W.

288

11

1

10 months ago

Love my lashes. It's close to my house and the owner Nikki was really nice. She helped me find a good fit for my face read more

Deluxe Lash Studio - Glam muse look - Eyelash Service Near Me - Rowland Heights, California

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Nicky L.

Thank-you so much!

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Jasmine V.

0

2

4 months ago

I've never gotten eyelash extensions before. So I looked on google and found this place near me. I saw the reviews and called. I explained my concerns. She answered my questions and it was easy to book. I put a 20 dollar deposit and my appt was set. When we met she explained what style would suit me I told her I wouldn't want my eyes to look droopy. My eyes look wide and the lashes don't look heavy. I believe I got fox style also it's very clean and all products used have a light scent or not scent. So far no allergies 24hrs later. read more

Deluxe Lash Studio - Side view - Eyelash Service Near Me - Rowland Heights, California

Deluxe Lash Studio - Fox glam muse - Eyelash Service Near Me - Rowland Heights, California

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Michelle L.

0

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55

7 months ago

Nicky is amazing!! My lashes came out amazing! I love that she washes your lashes before application, everything is super clean. My lash retention has been great I have always gotten my lashes done this has been one of the best with retention and style. read more

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Nicky L.

Thank you !

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Bailey S.

0

1

0

3 months ago

Nicky is amazing! This was my first time getting lashes and she was very kind and cared about creating a look that I wanted. I was very comfortable here. Price is super reasonable too! read more

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Susanna J.

100

4

5

6 months ago

Nicky helped with my eyebrows and I really recommend this place! I also got my lashes done, it was beyond what I had expected. They were really amazing, fast, and quality service. ‍ read more

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Nicky L.

Thank you dear !

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Zhen Ban Y.

8

51

44

6 months ago

I have been getting my eyelashes done here by Nicky and she has been my go to girl. She has amazing service and I recommend her for natural lashes. Happy customer read more

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Nicky L.

Thank you !

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Semmi J.

22

25

8

4 months ago

Calm atmosphere and friendly staff! I got my lash extension done and it turned out great!

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Melinda ..

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1

0

7 months ago

Great service, very professional and very detailed!! Clean environment!! My lashes look awesome!! read more

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Nicky L.

Thank you !

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Barbara M.

0

3

1

1 year ago

my first time there and it was so calming and peaceful. Nicky was so professional and gentle while giving me the look that was best for my face. I will definitely recommend the Deluxe Lash Studio to everyone. read more

Deluxe Lash Studio - My lashes are amazing! - Eyelash Service Near Me - Rowland Heights, California

Business owner information

Nicky L.

Thank you so much !

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Sunny D.

0

7

1

10 months ago

Brought my daughter to get her eyebrows waxed for the first time before starting high school. My daughter was extremely nervous but Nicky did a wonderful job!! she is very precise, her work is perfection and my daughter was extremely happy! We will be back for sure! read more

Business owner information

Nicky L.

thank you so much your feedback! I appreciate a lot !!

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Vicky H.

475

11

15

1 year ago

I love Nicky! She's the best! She did it so fast and the quality is beyond her price. I am someone that has no patience. I love coming here ! Been with her over 5 years ! I highly recommended her ! read more

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Nicky L.

Thank you so much!

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Bernadette M.

19

17

1

1 year ago

Just wanted to share my recent experience. After years of not having my lashes done, I decided to give it another try and I'm so glad I did. This is the second place I have tried, and I can confidently say that it will now be my go-to spot. I was able to get an appointment on the same day. Nicky did an amazing job with my lashes. She took the time to sit down with me and discuss the look I wanted. Not only did she create the perfect look, but my lashes also feel incredibly comfortable. I couldn't be happier with the results. I highly recommend Nicky for anyone looking to get their lashes done. I'm already looking forward to my next appointment with her. read more

Business owner information

Nicky L.

Thank you Bernadette for the kind review, this is the best Christmas…

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Rosa G.

0

5

0

2 months ago

My daughter has gone to this person a few times. This past Saturday she had an appointment and the tech tried a different lash from what my daughter usually gets. When my daughter got home and saw her lashes in a different light she was not happy with the work as lashes were uneven. My daughter then texted the tech with her concerns and the tech was just contradicting and blaming it on my daughters natural lashes as to why they were uneven. She finally told her to go in on Sunday. When she went back this person instead of fixing her lashes, removed them and charged my daughter another $20 for removal when my daughter had already payed her $100 the previous day for a service that she was not happy with. Unbelievable how this person is so unprofessional and argumentative instead of fixing my daughters lashes!! She OVER PAYED and returned with NO lashes. And the reason the tech "tried a different lash" was because the other lashes she got 2 weeks before were falling off within a week of getting them done! Go take lessons on how to treat customers and get off your high horse you ain't that good. Keeping money and sending a client home with no lashes, unbelievable... read more

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Nicky L.

Hi Rosa, thank you for your feedback. We’re sorry to hear your…

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Jennifer A.

0

5

0

1 year ago

After having a bad first experience getting my eyelashes done I was really hesitant to try again. But it came out so beautiful and there was no discomfort or pain in my eyes. The last place I went to burned my eyes and this time my lash tech made sure I was comfortable and made sure I had no burning or discomfort which was really important to me. When I walked in the vibe was calm and relaxing! I definitely almost fell asleep cause she made me feel so relaxed. Thank you for the awesome experience I will be back! read more

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Nicky L.

Thank you so much!

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Christina Cherie M.

0

5

0

5 months ago

Very friendly and very good work ! Lashes last a long time and come out very nice! I recommend 100%

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Nicky L.

Thank you!

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Samantha Y.

90

21

7

8 months ago

First I must say that I love the quality of Deluxe Lashes. I had a full set done and they not only looked great but also they were so nicely done that I had them for a few months. If you have never done lashes, the most important thing is to find a skilled professional. read more

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Nicky L.

Thank-you so much!

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Michiko H.

194

10

12

9 months ago

I highly doubt I will ever write such a wonderful review again regarding a lash place. The owner, Nicky, walked me through the process of choosing the perfect lashes that I wanted. Her skill and detail really shows because I left this place feeling so beautiful, with the most perfect and symmetrical lash extensions I have ever received in my whole life. Totally worth the time, money, and effort in driving here. She also has gorgeous press-on nails and a very clean, comfortable shop. I have been to quite a few lash places but nothing beats Nicky's talent. I'll definitely be back, especially for fancy occasions! Thank you so much Nicky I also want to add that usually lash stylists have a difficult time getting my extensions to match both eyes, but I didn't even need to mention that and the end result was beyond my expectations. Absolutely in love with my new anime lashes read more

Deluxe Lash Studio - Anime lashes by Nicky13 in the middle and 14 on the ends. The most beautiful combo ever - Eyelash Service Near Me - Rowland Heights, California

Business owner information

Nicky L.

Thank you sosososoosososos much I appreciate this review a ton !

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Betty H.

171

10

3

7 months ago

Amazing lash service! She designed the set of lashes and it came out great! Would recommend

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Nicky L.

Thank you !

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Karen L.

746

36

61

1 year ago

I started coming here because I absolutely love Nicky! She's such an amazing lash artist. Her studio is always so clean, and the prices are super reasonable. She does the lashes so fast and perfectly every time. I'll definitely keep coming back! read more

Business owner information

Nicky L.

Thank you so much Karen!

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Alexis S.

0

2

0

1 year ago

I recommend to come get your lashes here. Great service !!! Nicky is very welcoming and overall Very nice book with her now. The vibe is very calming. read more

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Nicky L.

thank you!

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Hailey A.

0

6

0

8 months ago

Great experience amazing customer care and clean. She was very kind and did a lash removal.

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Nicky L.

Thank-you so much!

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More info about Deluxe Lash Studio

18750 Colima Rd
Rowland Heights, CA 91748
Directions
(626) 613-5573
Call Now
Visit Website
https://www.misseyeliu.com

Hours

What time does Deluxe Lash Studio open?

Deluxe Lash Studio opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Deluxe Lash Studio close?

Deluxe Lash Studio closes at 9:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 8:00 AM - 9:00 PM

Payment methods

Does Deluxe Lash Studio take Bitcoin?

No, Deluxe Lash Studio does not take Bitcoin.

Does Deluxe Lash Studio take credit cards?

No, Deluxe Lash Studio does not take credit cards.

Services

Is Deluxe Lash Studio by appointment only?

Yes, Deluxe Lash Studio is by appointment only.

Outdoor Amenities

Does Deluxe Lash Studio have bike parking?

Yes, Deluxe Lash Studio has bike parking.

Does Deluxe Lash Studio have parking?

Yes, Deluxe Lash Studio has parking options. Private Lot Parking, Street Parking

Other Amenities

Is Deluxe Lash Studio wheelchair accessible?

Yes, Deluxe Lash Studio is wheelchair accessible.

Does Deluxe Lash Studio have free WiFi?

Yes, Deluxe Lash Studio has free WiFi.

From the Business

Meet the Business Owner: Nicky L.

Hi I'm Nicky! A licensed cosmetology at "Deluxe Lash" with over 9 years of experience! I love creating beautiful and captivating eyelashes. I am very skilled in doing Dramatic Sets, Mega Volume. I also focus on delivering outstanding services and designing lashes that you'll adore, looking forward to your visit!

Deluxe Lash Studio Reviews in Other Languages

Review Highlights - Deluxe Lash Studio

“Highly recommend Nicky if you want beautiful lashes and someone who really listens to what you're looking for!”

Mentioned in 59 reviews

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Advanced Regenerative Aesthetics overview

IQ Laser Vision - Rowland Heights

My eyes have always required thick lenses, which made it difficult to find certain prescribed…read moreglasses. I came here to get this corrected so I could deal with the issue. At 41, I've started to think that advancements in eye correction technology are much more promising than what has been available in the past. Surgery can be a daunting experience, especially when it involves your eyes. However, I encourage you to try the "Evo ICL" it's safe and has improved since last year. One of the best parts about this procedure is that if you're not satisfied with the results, or if a better option comes along, you can reverse the treatment. So, there's really no major risk if it doesn't work out. I qualified for the "Evo" ICL, and while I had my doubts at first, I've learned that patience is key when adjusting to a new way of seeing. Along with eye drops to aid the healing process, I found that after about three months, my eyes began to coordinate and adjust. What was once a constant dependency on glasses is now improving, and I'm starting to feel more normal without them. It's funny; I still find myself touching my face to lift imaginary glasses that no longer exist--it's just a habit! I highly recommend this option to anyone who wants to change their vision, whether it's for practical reasons, like gaming without glasses or to keep up with future technologies like AI glasses. As technology continues to advance, my previous vision issues made it difficult to enjoy some of these innovations. This procedure has truly helped me.

It's been a month since my surgery with the SMILE procedure and I almost still can't believe at how…read moresmooth the process went and the vision I now have. From my first visit to the office which was the same day as my consultation things ran smoothly. My next visit to the office was the day of the surgery and everything I read on yelp and online about the surgery and recovery process was pretty true to form. The follow up went smoothly as well. My only issue is actually with the cost of the procedure. Now, it is important to note that I only got a pair of eyeballs and if I'm going to have some lasers open up some slits to my corneas, then I want to go somewhere I can trust and am willing to pay more for higher quality. I was quoted at a price which I thought was fair. At this point I referenced a Groupon that was available from their Riverside office. Minutes later, I was given a different price that matched the Groupon but had a slightly higher price since it was SMILE versus LASIK. This was good news for me as I had lowered the price of my surgery, but left a slight question in my mind as it seems like pricing can be quite arbitrary and had I not done my research before, I would have had to pay more. I thought this was something I would expect with going to a dealership to buy a car, but not something like getting a surgery. So I guess if there is a helpful tip, do your research before and there's a chance you can get the same procedure at a lower cost too.

We are the #1 EVO ICL laser vision center in the USA based on experience

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LaserAway

Certified professionals

Larissa was wonderful with my laser hair removal for underarms and full Brazilian. Very eloquent in…read moreher techniques and movements. She really focused on my troubled areas. Checked in with me several times during the procedure to make sure I was feeling well and the pain was not too much. Highly recommend. I'm super satisfied with the services. Thank Larissa!

They charged me for a reschedule appointment because the doctor put me on an antibiotic the night…read morebefore and I didn't give them 48 hours notice. After six weeks (4 weeks of treatments) I still have the same amount of hair growth.

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Wave Plastic Surgery & Aesthetic Laser Center: Rowland Heights

4.7(333 reviews)

0.5 mi

I recently came to Wave Plastic Surgery & Aesthetic Laser Center for their new Ultherapy treatment,…read moreperformed by RN Annie. This was my first time trying Ultherapy Prime, the new machine, and honestly, the process was much more comfortable than I expected. I had Thermage done at another place before, and that experience felt almost like torture, so I was pretty nervous coming in. Annie took the time to ask about the areas I was most concerned about and made the whole experience feel relaxed and comfortable. She was gentle, professional, and reassuring throughout the treatment. They also offer promotional pricing during certain events, which makes the treatment a great value. I'm excited to see the final results and would definitely recommend checking them out.

I had a wonderful facial provided by esthetician, Nya. Nya was professional, welcoming, and…read moreknowledgeable, and the experience was both relaxing and refreshing. My skin felt clean, hydrated, and glowing afterwards. Highly recommend!

Offers customized solutions

Wave Plastic Surgery & Aesthetic Laser Center: Rowland Heights

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Deluxe Med Spa & Wellness

Deluxe always treatments me right! Jessica does such a good facial! I have had issues with some…read morewhite spots on my forehead and Jessica was so gentle but she got them all and I am more confident with my skin.

I visited Deluxe Med Spa & Wellness a few years ago, and it's still one of those places that left a…read morelasting impression on me. This is where I had my laser hair removal, and up to now, I still don't have hair growth in the treated areas--which really speaks to how effective their treatments are. I also tried laser treatments for acne, but PicoSure wasn't the best fit for me. In addition, I did microneedling with PRP, which complemented my overall skin treatments and helped improve my skin texture over time. One of my favorite services was the HydraFacial with massage--it was both relaxing and results-driven. My skin felt clean, refreshed, and noticeably smoother after. Most of the technicians were good, but my favorite at the time was Dianne--she was gentle, thorough, and made the experience really comfortable. Chloe and Momo also helped guide me in finding the right treatments for my skin back then, which I really appreciated. Pricing falls in the mid-to-high range ($$$), which is pretty standard for medical spas...but it's something to keep in mind depending on your budget. Overall, it's a place that delivers real results--and one I'd confidently consider returning to. Even years later, I still think about the results I got here, which says a lot.

Waiting area

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Agnes Skin Care

4.8(231 reviews)

5.5 mi

I've been going to Agnes Skin Care for years now, and I can honestly say my skin would not be where…read moreit is today without her. I originally started coming to Agnes because I was struggling with bad breakouts, and she worked miracles. Over time, my acne cleared up, my skin became healthier and more balanced, and now I come in regularly for maintenance facials. Agnes is incredibly knowledgeable, consistent, and genuinely cares about long-term skin health. Her treatments are relaxing, effective, and I fall asleep every time her assistant does my facial massage. I can't recommend Agnes Skin Care enough.

Recommended by a friend to try this place out 2 years ago and I'm a big fan now. Agnes is very…read moreprofessional and is super skillful on facial. I would recommend this to everyone who has pimples, or imperfections on their face, men or women both. I have been dealing with pimple all my life and Agnes made this a problem in the past, now I only get pimples here and there, but not many. This is the only place where I can get a facial and sleep in the same time. Her works is magic!

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Medspa Deluxe LA

4.6(225 reviews)

6.0 mi

Absolutely unprofessional and unsafe practices…read more I came in for an underarm laser hair removal appointment after being on vacation about a week prior. I mentioned possible recent sun exposure, and the nurse appropriately advised that we should wait for safety reasons. However, I was then told this would be considered a cancellation and that I would either forfeit my session or pay a $50 fee to keep it. That is completely unreasonable. Procedures that are unsafe should be treated as safety-related postponements, not standard cancellations. The situation escalated when the manager, Sarah M, got involved. She was immediately defensive, dismissive, and blamed me, claiming pre-appointment instructions are sent with each appointment reminder (see screenshot, they were not). She also said it's listed in the policy that if we can't do the procedure due to safety it's a cancellation (I have a saved PDF from today's date that does not say this). Instead of resolving the issue professionally, she was confrontational, unprofessional, and inconsistent with the information I was given. What was most concerning was that when I asked to reschedule safely or discuss options, she responded with "so you want me to do it then?", implying a willingness to proceed despite the known safety concern. That is extremely alarming. This is not how a reputable practice operates. Patients should never feel penalized for declining treatment due to safety concerns, and it should never be suggested to proceed under such circumstances. Due to the safety concerns and unprofessional conduct, I will be reporting this business to the appropriate regulatory boards, including the Medical Board of California, the California Board of Registered Nursing, and the Department of Consumer Affairs. I would not trust this practice with my care and will not be returning after this experience. (This review has nothing to do with my nurse, Odette, who is amazing.)

I first met with Odette for my evaluation, and she totally got me. Every tiny concern, every what…read moreif? in my head. Keep in mind, I'd never done any treatment before, so I was equal parts excited and terrified coming in. Odette guided me through all of my emotions during Morpheus. I laughed, cried, questioned my life choices, and maybe even had a tiny existential crisis . The overall results for me were amazing, but not exactly a walk in the park, a little discomfort , and patience is required. The results come gradually, but TRUST ME its soooo worth it. Gayana handled my remaining botox and chin filler. My chin is officially living its best life. I loved how she respected my no lip filler rule without making me feel bad with zero pressure, zero judgment, and zero FOMO. Thanks to these amazing ladies, I feel like I just unlocked the next level of me.