Oh hells to the no. I will never return.
I came here on the recommendation of a friend -- I'd complimented her on her very pretty gel french tip nails and she told me she got them done at this chain of salons (though she goes to one in Quartz Hill, so there's that...).
I thought I'd go for a little girly mani/pedi time and strolled in on Sunday afternoon. I was actually surprised that the place was pretty dead. I selected the $30 spa mani/pedi service and was quickly shown to a spa chair (after selecting my polish...their assortment wasn't too large and ranged from OPI to brands I think you'd find at the dollar store). Of course I soon got a pedicure upgrade menu shoved in my face (the most modestly priced offering being $35 for just a pedi), but I was planning on pedi and a gel french tip mani, which was going to come to $55 ($30 for gel mani, $5 for french tip, $20 for pedi).
The gals were very hard to understand through their accents, but, whatever. You kind of expect that, right? But when the woman working on my hands pointed at my ring and said "Married?" and I responded with "yes, four years," to which she replied "any kids?" I said no and she gave me this mini speech (Reader's Digest version here) about how I'm basically incomplete without children. Uhm, thanks?
The service continues on and I don't think the pedi gal says one thing to me. I was kind of trying to zone out and watch Animal Planet on the flat screen, but then I jumped at a spike of pain on my left hand. And again. Mani girl was hacking at me with the cuticle cutters. I look down and she didn't just cut me a little, I've got a nice red finger. I was livid. I'd like to add that I've been accidentally nicked by cuticle cutters before but those other nail techs were always quick to clean the wound and even put a clotting agent on it. This girl...nope. I posted a picture of my red digit.
Once my pedicure service was done, mani girl told me I needed to move to a desk to do the gel. All she had done was cut/file/gash my cuticle at this point. I got my things and walked to the desk, stopping the service. I wasn't about to continue on with this stupidity. The young boy (about 13 or so) working the front desk understood my frustration and just charged me the pedi lady's bill ($18, and I tipped $2). The mani girl asked what was wrong and I said "you cut me, I'm not going to continue on. This isn't OK". As I was walking out to my car, mani lady chased me down saying the boy didn't charge me enough, that he was supposed to charge me $30. I told her I wasn't going to pay for an incomplete service, and that she really cut me badly. She just waved me off and said okay and went back inside. she tried to charge me the full $30 for mani/pedi after I had already paid for just pedi. I was not about to pay for service that didn't happen, for a crappy job that in no way deserved payment.
When I got home I doused my injured nail in hydrogen peroxide and Neosporin. I'm hoping their tools are clean! Upon further inspection of my hands, I noticed that she really went to town on other phalanges of mine...they weren't bleeding but two fingers on my right hand are very tender and sensitive from having the cuticles cut down too far. My pedicure is also poorly done. It looks like I did it myself. I'm grateful to have gotten out of the house, but, I won't be frequenting this place again.
I need to stop joking around and just go to New Waves already. read more