I had been sofa shopping for a few months and couldn't find what I wanted. I'd been disappointed in…read morethe past by the well known furniture brand/retailers and decided to do some research on sofas made here in LA and came across The Joneses. On my first visit I met Richard who was so patient and helpful. I ended up ordering a sofa exactly to my measurements, in a gorgeous color/fabric and it was made locally and delivered in 3 weeks. Everyone who comes to my house and sits on the sofa doesn't want to get up! It's so comfortable but also an incredibly solid piece of furniture that I feel comfortable will last for ages. And has a lifetime warranty! I am also thrilled with the price/value proposition - I have a custom sofa made in Los Angeles for what I know to be a fair price. Even the people who delivered the sofa were top notch. Highly recommend.

Another fantastic experience with The Joneses LA. This is our third time working with them. We…read morereupholstered our couch that we custom made with them years ago. It feels brand new! Everything from the in-person shopping to the delivery is easy going. If there are any snafus, they fix it right away with no stress. I always recommend them the moment a friend is looking for a couch.

Excellent selection of quality furniture and bedding, professional and friendly sales people and a…read moregreat value to quality for the price. We looked at several furniture stores and went to LA Furniture Store and Design Center based on the outstanding customer reviews. We were looking for a mid-end sofa recliner and found exactly what we wanted: A quality piece of furniture, firm and comfortable, with a durable leather covering and backed by a good company. Phillip, our sales person, introduced himself as we entered and informed us about the sale prices and the layout of the store. He allowed us to browse, uninterrupted and was available to answer any questions that we had. He made the buying process very relaxed and convenient. We wanted to think about the purchase so we called back the next day and Phillip assisted us with placing our order online. The process was secure and convenient as they use a secure link to provide credit card information. Phillip kept in contact with us throughout this process and confirmed each step, which was reassuring. We highly recommend LA Furniture Store and Design Center based on our exceptional experience.

All pieces bought were badly damaged. Took photos and videos and sent to customers service and they…read morewere not only rude kept telling me to take videos and pictures by keeping furniture together. Kept denying refund. Store agents showed utter disregard to respect and said they won't refund and don't care how I handled the issue. Never buying anything from them again. I had to pay extra to get the furniture removed from my apartment since it was completely damaged.

Free 2 hr parking in the ROW DTLA lot!…read more I am currently in the market for a couch and had come across Joybird ads online, so I was excited to see a showroom in LA. The store is quite expansive with many different models on display. I shared my preferences with one of the associates, Kayla, (sizing/firmness/seat depth) and she was very kind to show me models that fit the criteria. At the end of my visit, Kayla provided some fabric swatches and emailed links to the couches I had expressed interest in. Overall, I enjoyed my experience here and would recommend checking out Joybird if your budget allows!

As you see the anonymous business owner reached out to me and asked that I reach out to customer…read moreservice. I did and after asking a million questions and a million more photos they told me to take a hike. If you buy from JOYBIRD your couch will look like this in 3 months. Complain and they will tell it's normal and to take a hike. II WANT A FULL REFUND!

Another great experience with Sofa Club!…read more I've been a customer of Sofa Club for years and purchased most of the furnishings for my Airbnb from them, including sofas, dressers, mattresses, bedding, and other items. Their quality and service have always been excellent. Recently, one of my custom-made dressers from Sofa Club was damaged by a guest. I contacted them for help, and once again they took great care of me and helped get the dresser repaired and looking great again. This is exactly why I continue to recommend Sofa Club. They don't just sell you furniture and forget about you. They stand behind their work and are there when you need them, even years later. Tina and Kent have always been kind, fair, knowledgeable, and genuinely helpful. Thank you again, Sofa Club!

I cannot recommend this custom furniture business enough! From start to finish, the entire process…read morewas seamless, and I am absolutely in love with my couch. I came in with specific dimensions and a vision for my dream sofa, and they helped me bring it to life perfectly. They were incredibly patient and knowledgeable, helping me choose the exact espresso brown shade I had been searching for. The quality of the materials immediately stood out to me, and I was thrilled that they offered performance fabric with removable covers, which makes cleaning and maintenance so easy. They originally quoted me a 1-2 week turnaround time, so I was shocked (in the best way possible!) when they completed my custom sofa in just 3 days. They also offered delivery, which made the entire experience even more convenient. Now that I've had my couch for over a month, I can confidently say it was one of the best purchases I've ever made. It's beautiful, comfortable, high-quality, and exactly what I envisioned. On top of that, I got the couch of my dreams at an incredible price. Thank you to both Tina and Ken for making this such an easy and enjoyable experience. If you're considering a custom sofa, stop looking and go with them, you won't regret it!

Gorgeous selection and he had a ton of knowledge about the designers and everything was legitimate.read more

I had an excellent shopping experience with Saasaan; He has a great selection of inventory, and was…read morevery patient, understanding, and responsive as I worked through the buying process. His store offers tastefully curated, hard to find inventory at fair prices.

A small coffee shop in DTLA. Street parking is available but depends on your luck and time of the…read moreday. The elongated café has indoor seating only. Order was placed with the barista. Coffee and espresso was made fresh within timely manner. Their speciality coffee is really creamy and sweet. So if sweetness isnt your thing, then watch out. The sun may beam thru the front window, which you could feel the heat. The background noise and music is fairly low, so you can enjoy your reading or conversation. Overall, it was good. It gets a 4.2 out of 5.

Love this place! Great coffee and vibes. It's always a…read moregreat place with plenty of seating. Parking isnt that bad either we always find some right out front or across the street.

Needed a sectional sofa and was ready to go to Ikea to get the Ektorp, until my gf found LA…read moreDiscount Furniture. We placed an order for a 3-piece sectional sofa on the website, and Vic (owner) called right after to confirm the order. The sofa was backordered at the time of order, but Vic ensured it would get delivered in a week. When the furniture came, unassembled, it was missing the ottoman. I called Vic and he had it delivered the next day. Then, during assembly, one of the screws was defective and Vic personally delivered replacements screws, same day, to our home. Amazing customer service! Very helpful and resolved all our issues professionally. I highly recommend this store. As for the sofa. Easy to assemble and had it for 7 months now, it's holding up just fine. :)

Can I give negative stars? Took our money didn't deliver and didn't reply had to go through Amex…read morefor refund. Booooo

We ordered the Wood rail sofa after spending a lot of time comparing options online. I was nervous…read moreabout ordering something custom, but I'm glad I finally did it. The wood base feels very solid and you can tell it's real craftsmanship when you see it up close. The cushions are deep but still supportive. I think it which was important since this is our main couch and we wanted it for weekend lounging. The best thing about it is that it doesn't feel mass-produced. I think it has something to do with the overall proportions and the way the upholstery fits into the frame that makes it feel like it was built specifically for our living room space. It took some time to complete since it's made to order, but we expected it. When it arrived, it completely changed the room. We're very happy with it.

UPDATE: There were communication problems and a resistance to solving my problem that ONE employee…read moretook upon themselves to resist. But when LUIS, one of the family owners, got word and took over... I could not be happier with the outcome. As a business owner I KNOW beyond ALL DOUBT that you CANNOT have a flawless experience every time NO MATTER HOW MUCH YOU WANT IT. The truth of a great business is HOW you handle the bad experiences and make good on your commitment. Not everyone can be made happy but the important part is that you know you did what was right. They DID WHAT WAS RIGHT and THEN SOME MORE and for that they get all the respect and appreciation I can share with another business owner. Short version of the long story IF you are still reading. They sent me a GLORIOUS art piece for my office. It ended up TOO BIG to get down the hall despite all my planning (entirely my fault) so I had to hire a contractor to take a window out, get it through the window and reinstall. That took weeks after delivery. BUT a few weeks later I am sitting on my couch and my friend declares "shit, it's already torn!". Not quite right, it had an unseen seam, hidden in the pleat. Every time you sat on it, it spread and showed the batting. For WEEKS I fought with staff about it being addressed. They offered solutions then retracted them as not being achievable. Each time we discussed one thing the employee ghosted me for weeks. When the owner took over, he accepted no excuses, owned the problem and dealt with the employee. Then he arranges to ENTIRELY REMAKE the couch to an EVEN BETTER OUTCOME (and I am sure at some significant expense). I had to hire a contractor again to get the old one out (my expense agreeably because THAT was my error not theirs), but he covered all the return shipping, REDESIGNED the entire couch to better specs both for my own staure (made it a bit shorter and a bit less deep, NOT and easy redesign for a mid-century piece like this), made the fusion removable to ensure heirloom longevity and the ability to reupholster in the future, gave me a batting/fill upgrade, changed out the leather to an upgrade, AND stayed on top of communication with me the whole time. 100% satisfied and then some. Many thanks guys. In terms of spending money with a company... I would do it again for sure when I am ready.

So Jeanne, the owner, reached out to me to make it right! And she did. She offered to come to my…read morehome to give me estimates, which other places would not do. She was very kind and apologized sincerely for what happened. We had the best experience and I'm sure to do business with that kind and lovely lady. She's the best!

I love coming here every now and then and seeing what they offer since they are always getting in…read morenew stuff. My favorite is that they don't stick to a single particular style, so you can find basically anything of any style here. The prices are really fair too in my opinion, I have seen RH items being sold for like 80% off of the retail price. The staff here are also the best. The woman who I think is either the owner or manager is always so sweet and kind every time I come and she always makes sure I leave with everything I need, plus she always makes one of the other employees assist with putting everything in my car instead of having me do it myself. I really appreciate this kind of service, it is something I will always remember. This place will be my first stop for all home decor and furniture

If I coimd give six, seven, or even 10 stars I would. Marji and her incredible team at It's Not…read moreTrash have made some of our most beloved items in our home, including our exquisite and unique dining room table and our EPIC king sized bed frame with a vibey headboard and built in drawers on both sides. People: when I tell you form meets function in all of their pieces and they are prepared with expert amounts of construction acumen plus all the creativity and love and care imaginable, I mean it. Look no further for the maker of your dream items for your home. I should add that Marji is an absolute DREAM to deal with as well. She always gives you great options, collaborates with you on how to best achieve your goals, and delivers A+ products. Every. Single. Time.

Marji was so responsive and quick to build my new bedframe! Showed up on time, was so kind, and…read morebuilt it in less than 5 mins! HIGHLY recommend and I will definitely be ordering again for my next furniture piece!