If you are looking for a new boat Bob West is the man to talk to, easy communication, straight to the point and won't waste anyone's time.

I bought a Dynamax Isata 3 from Dillon RV. Our salesman was Phillip and it was the smoothest vehicle purchase I have ever made. There was no pressure. Phillip was very honest and helpful. I couldn't have been happier with the transaction. I would highly recommend asking for Phillip. read more

I had a very disappointing experience with salesman Scott Braun at Dennis Dillon RV. I was prepared to put a deposit on a $192,000 RV, but when I asked a question about the potential loss if I traded it in within the first year, Scott became defensive and made up a number. I asked for the JD Power book value, and told me, "I'm not playing this game with you; I've already done a lot of work for you." I was never rude or aggressive with this man, so I was shocked by the condescending hostility (had I been rude to him, I would understand). His response made me reconsider buying from him, and ultimately I bought elsewhere. Scott's hostile attitude cost the dealership a sale. Based on my experience, I would not recommend dealing with Scott Braun. read more

I gave DD RV a five star rating when I bought my RV, and hereby revoke that rating. The fridge went out on the RV and they quickly got me in to diagnose the issue. New fridge needed. It's now been a 2 1/2 months of no fridge and basically no communication. If I want a non-update, I have to call them. If I leave a message, they don't call back. I finally got the service manager involved and he was great for 48 hours and now have not heard from him for two plus weeks. Finally giving up on DD RV, It took me one email and two phone calls to find a replacement fridge somewhere else and get it scheduled for installation. Buy something there if you get a great price, find somewhere else to service it!! read more

They sold me a lemon, after lying about it. It fell apart on our first trip. They took 6 months to fix anything. Tried to give it back, but they wouldn't. They said they would sell it on consignment, but it never moved and they never posted it. Got it back 2 months ago and the battery is destroyed have to get a new one and not fully fixed. read more

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Contacted to buy a motorcycle. The amount of advertisements I was sent while no one responding to my multiple motorcycle inquires. Guess they didn't want my business, purchased a Tenere 700 from Birds of Prey. read more

buyers beware. I purchased a Polaris side-by-side 2019 in the winter time of January 2026. I was told that the vehicle had been gone through and everything worked cause I couldn't test air conditioner in the environment. It was in couldn't tell if is blowing cold AC. Come to find out summertime here and I have no air conditioner does not work. It's a common issue. You could clearly see it by lifting up the seat and a pinched hose leaking so that service department lied to me about it. Same as salesman, said it's all gone through. going to contact them today and see if they can at least help out. it's a costly fix! read more

I took my RV in for (service) a dewinterization and a check of all the RV systems.On the intake of the trailer Dan did a great job of going over what they are going to do. He also pointed out some areas on the roof where the sealant was cracking and the seam on the front of the trailer had a small crack. I decided to go forward with those items as well. When the trailer was ready I went over to pick it up. I checked the roof seal repair and it looked great. All other systems checked out. Dan ordered a cover cap for the axle for one of the wheels. He made sure it was on before I pulled out. I had questions regarding the hot water tank and the fresh water system. After I paid the bill Dan came out to the RV. He took the time to explain the water system and how it works (pressurizing and such). Dan showed me where the water drain valves are and the hot water tank port. I did appreciated the time He spent explaining the water system (first time RV owner). Dan did a great job!!! read more

DD RV is great...when you're buying! They make great promises. We bought a used RV two years ago. There was a problem with the door and they weren't able to fix it before we left. We live in another state, so they sent us a new door handle and my husband installed it. This didn't fix the problem. Since we purchased a warranty, my husband brought our trailer to them on a Monday when we were in the area, telling them that we'd be leaving on Thursday. In the interim, we also discovered that they sold us a 2022 trailer that had a 2012 propane tank. Found that out the hard way when we went to get it filled and couldn't. Seems pretty reasonable to assume that you'd at least get a propane tank that is the same year of your trailer?? My husband mentioned this at the time of drop off and they said they'd work it out. Since we had the warranty, we'd probably just owe the $200 deductible for the door fix and tank. Sounded okay. Not only did they forget about our trailer and didn't get the door handle fixed, but they also decided that they didn't need to give us a new propane tank. Their customer service SUCKS and I would NOT recommend them!! If you do purchase something, don't bother with the warranty...they won't fix what you need anyway. They are great until you leave. DO NOT BUY FROM THEM!! read more

Service department sucked. I know the Exact issue with my motorcycle, showed them the Exact two parts I need. And asked if they had any sources to see which specific part I needed of the two. All the guy keep answering was "you'll need to bring it in so we can diagnose the real issue" I told him I already know the issue and I know it's one of the two parts I showed him. And he just gave me the same answer, he didn't offer any help with price or availability of the parts. I knew what to expect of a dealership but I guess I was hoping they would beat the bad reputation, instead they just lived up to it. Probably not all the employees, but the service employee I worked with was pretty useless. Maybe he was just having a bad day but it doesn't mean that's my problem. read more

We enjoyed Dennis Dillon so much that we followef them from California to purchase our second camper van from them up in Idaho. Shout out to the amazing mechanics department for awesome service. They really care about the vehicles they're putting out and customer satisfaction. They were accommodating and serious about safety before I drove the vehicle back to California. read more

Got to give a shout out to Jordan the shop manager. I was picking up my boat from DDRV storage and the left blinker was not working. Jordan came out, figured it out - just a loose ground and pigtail connectors. No cost, wouldn't even take a tip. I would have had to leave the boat and disappoint my grandon on his birthday if not for Jordan. Thanks man really appreciate it! read more

Think twice. Sale people don't know info on their on product. And when sale person on vacation set you up with another and you go in and ask for them couldn't find him so give you another one and one were supposed to meet shows up and couldn't introduce himself, couldn't even talk to you. Then you go in and sign with the financial person and after I left with Trailer and got pulled over to find out they didn't even give me my pink slip or my temp tags for the trailer and when you contact them, all they can do is apologize and make you go out of your way to drive all the way back to the dealership to get your paperwork, cause they can't do their own job. And you send stuff to general manager and never get reply. Worst experience and will be the last experience I had with Dennis Dillion RV. Don't recommend place worst service read more

I put a down payment on a RV and had an appointment go in and do a overview to make sure everything was good. One hour prior to my appointment, I received a call to schedule an appointment. When I explained i had one in an hour, i was advised they needed more time to get everything right. After being told several conflicting stories about the vehicle, i was told they had trouble getting the parts due ti storms. Ling story short, they called and asked me to come look for another RV, one I might like more! Two weeks of being strung along, I received my down payment from them and went to another dealer. read more

Honestly the best experience ever! Kyle "KC" was incredibly helpful and gave me an excellent deal! Definitely will be coming back again! read more

I just got a Great deal on a new Royal Enfield motorcycle at DDRV in Boise. They have Power sports, boats, ATV, All the good stuff. They're clearing out some 2024 models and I got a huge discount from the original MSRP. Kyle and the rest of the staff are Great. Thanks again for the Great deal and the Great service. Rob. read more

DDRV Service Dept. (Dan) just took care of my RV (same day) when a tire shop damaged the leveling jacks. They were very good with communication and even submitted the estimate and billing to the tire shop. Very satisfied. My experience with DDRV is when you communicate and treat them with respect, you get the same in return. read more

Rude.. The sales guy hung up on me when I was asking about a part. It was very deliberate. He said "they're not open until tomorrow!" Click.

Hanna Lewis was great on the RV Sales team! Ask for her. She is great and will make sure you are taken care of the whole way through!

Awesome place to shop for offroad vehicles. Everyone is super helpful. Would like to give a shout out to Chayce in the parts department. He spent 30+ minutes helping me identify and purchase accessories for me Can Am. His knowledge is excellent and because of his customer service level, I will be a repeat customer!! read more

I am submitting this complaint to document my experience with DDRV, which I believe reflects misleading business practices, inconsistent representations, unprofessional conduct, and failure to return a customer deposit. I initially contacted DDRV by phone regarding a specific motorhome listed for sale. During my first conversation with a salesperson, I asked whether the motorhome was owned by the dealership or listed on consignment, and whether she could provide background information about the vehicle. Instead of answering, the salesperson repeatedly stated that I could "make an offer," without addressing my questions. After attempting to clarify several times, I ended the conversation politely and moved on, as I was located in Washington State and there were many other dealerships between my location and Boise, Idaho. Approximately two minutes later, I received a call from a manager at DDRV asking what the dealership had done wrong. I explained my interaction, and he stated that this was "not how we do business." He then reassigned my inquiry to another salesperson. I was subsequently contacted by a different salesperson, with whom I had a productive discussion about the motorhome. Over the following period, I received calls from additional DDRV representatives. During one conversation, I was advised to research forming a "Montana LLC" as part of the purchase process. Based on this guidance, I formed an LLC at a cost of approximately $1,400. Within 24 hours, I was contacted again by DDRV and informed that the LLC structure would not be accepted unless the motorhome purchase price exceeded $150,000. This requirement was never disclosed previously. I explained that I had already incurred $1,400 in costs. DDRV agreed to reduce the purchase price by $1,400, and based on that concession, I agreed to proceed with the transaction. At DDRV's request, I provided a $3,000 deposit to move forward with the purchase. I informed DDRV that I already had financing available at 6.9% due to my strong credit. I was told that I would be required to use DDRV's financing so the dealership could "make money," as they claimed they were selling the motorhome at a loss. I was assured they could meet or beat my existing rate. Approximately 24 hours later, I was informed that DDRV could offer financing at 6.75%, and I agreed. I requested written confirmation of the financing terms. The documentation I received showed the correct purchase price but listed the interest rate as 7.0%. I immediately contacted my salesperson. He told me that rates change daily and not to worry. I then drove approximately eight hours to Boise, Idaho, and spent roughly two hours inspecting the motorhome. When I sat down to complete the paperwork, the financing documents listed an interest rate of 7.5%. I objected and stated that this was not the agreed-upon rate. When I presented written evidence showing a lower rate, the finance representative stated that the information was confidential and left the room. My salesperson returned and claimed the quoted rate was from "weeks ago." I pointed out that the message was dated eight days earlier. My companion, who was present, noted it was from the same month. The salesperson became agitated, accused us of questioning his integrity, and left the room. A sales manager then entered and stated that if he were in my position, he would have already signed the papers and "laughed all the way to the bank." He further stated that if I did not like the financing terms, I should leave and back out of the deal. All representatives then exited the room. After several minutes, they returned. When my companion stated that the situation felt like a bait-and-switch, all three DDRV representatives informed me that they would not sell me the motorhome and instructed me to leave the premises. Despite DDRV terminating the transaction and refusing to complete the sale, my $3,000 deposit has not been returned, and I am still awaiting reimbursement. Based on the totality of these events, I believe DDRV engaged in misleading representations regarding financing, applied undisclosed conditions mid-transaction, used pressure tactics, refused to complete the sale after I traveled a significant distance, and failed to return my deposit. As a single woman navigating a high-dollar financial transaction, I felt that the tone, body language, and statements used toward me were intended to pressure and intimidate me into accepting unfavorable terms. Once I asserted myself and declined to proceed under those conditions, the dealership abruptly terminated the transaction and instructed me to leave the premises. read more

I had flown 1400 miles to pick up a used RV. Upon my arrival there were numerous problems that were NOT disclosed - including a "check engine" light, loose front hood, inoperable front shade, dash A/C, etc. They offered no repairs or price reduction and stated take it or leave it. I asked to at least have the light code identified and their service tech just shut off the check engine light! So, after the purchase, the light came right back on as soon as I left the parking lot! I could not get up the mountain roads and was stranded on the shoulder. I had to get emergency repairs - turned out a mouse had eaten through wiring to two of the engine cylinders! This was a terrible, long and costly transaction due to their lack of disclosure and manipulation of check engine light! read more

They do have the creamdelacream of toys and RV gear. I should have been a better student of life so I could afford the inflated prices. I remember my first RM80 dirt racing cycle was $618.00 I paid in cash I'm unsure how much a 80cc dirt bike is now, of course technology has improved water pumpers and suspension But I find myself buying parts on occasion only providing the female counter person is available in parts She is the only one who actually seems to care enough to actually find the parts I need. She should be paid more than the rest,but the world ain't changing because I say it should. Anyway if your full of good credit, or actually have a great paying job then get your ass to DDRV they don't seem to need your money,but they are in the business for the rich. Who always make it clear the rest of society aren't much worth having around, I can somewhat agree with that. read more

I am writing to file a formal complaint against Dennis Dillon RV located in Boise, Idaho, regarding my disappointing experience with both their service and communication. I visited Dennis Dillon RV to test drive a motorhome that I was considering purchasing. During the test drive, the dealership had left several doors open on the outside of the unit. While pulling off the road to secure the doors, I accidentally hit a street sign. I fully acknowledge that I was at fault for the collision and took responsibility for the damages. As a result, I paid 85% of the damages and then proceeded with purchasing the motorhome. I also filed a report with the state police regarding the incident, as required. However, months later, I was contacted by the state regarding the damage to the street sign, and I learned that they were seeking compensation for the sign's repair. Instead of reaching out to me directly to discuss this matter, Dennis Dillon RV chose to route the issue through their legal department. I received a letter demanding payment, which left me frustrated and confused as I had already paid for the majority of the damage to the motorhome. Moreover, I was not informed by Dennis Dillon RV that they did not carry insurance for test drives. Had I known this, I would have approached the situation differently. I also believe that the dealership should have communicated with me directly about the sign damage, offering assistance or at least discussing how we could handle the restitution to the state. I understand that I am ultimately responsible for the accident, but I believe Dennis Dillon RV should share some of the responsibility, especially since the vehicle I was driving had unsecured doors that caused the incident. Given that I had to stop and secure the doors during the test drive, I would have appreciated more transparency and support from the dealership, rather than receiving a legal letter demanding payment. I have already paid the bill for the damage to the street sign, but I wanted to bring this matter to your attention in hopes that others are informed of the potential challenges they may face if they test drive a vehicle at Dennis Dillon RV. I would not recommend this dealership to anyone who may find themselves in a similar situation. Thank you for your attention to this matter. I hope this feedback can help improve the customer experience at Dennis Dillon RV and ensure that others are treated fairly in the future. read more

Melissa helped me and within 20 mins I was going over finance for the trailer of my dreams!!! She listened to what I wanted and what I didn't want in my new home away from home. She was the biggest help going to countless other dealerships and them just showing me whatever and seeing trailer after trailer that I had no interest in was so annoying she actually took the time to listen to what I wanted in a trailer and I couldn't be happier in it!! Thank you girl!!! Hopefully a ring comes soon read more

Dennis Dillon RV - Boating Near Me - Boise, Idaho

ALL BEWARE!!!! DDRV is the most corrupt group of individuals you could ever deal with, no one in Idaho or anywhere should ever do business with DDRV. There's more than one reason the Westminster location in California closed down. (Unethical) Cancel a warranty, jump through their hoops and then don't get your money, rightfully coming to you. Jerry Mangeac blamed BMO and passed the buck to Tonia Millspaugh, whose title is AFTERMARKET WARRANTY, another unethical employee at DDRV. She claimed to send the funds to BMO and DDRV didn't have my funds. Why would you send my money to BMO, when the trailer was paid off? Follow your own quote "policy" or perhaps if Jerry asked for proof of payoff and did his job, you'd known the loan was sufficed. Once getting attorneys involved and BMO, come to find out DDRV was holding my money hostage and didn't wanna pay. Needless to say I was overnighted a check for the INCORRECT amount, after months of litigation from their useless attorney Tracy Crane and Tricia Travis. Don't say the word "attorney" to DAN in service, he'll say, "oh you said the A word, I got to go now." Hang up on you, as if we are children. What a cowardly act. No one answers the phone unless you call sales, of course they want to sale you something but no other employee at DDRV appears to want to do a job they are apparently paid to do. Last but not least, check your inverter serial numbers as for DDRV likes to install used and or old inverters on your new units. The email dialogue from all these facts above would be priceless to see for all. DO yourself, family, a favor and DO NOT do business with these unethical people and watch them go out of business, just like the Westminster location. There are plenty of other good options out there. STAY AWAY!!!!!! read more

CUSTOMERS BEWARE: DO NOT GO HERE!!!! We had the most horrific experience with DDRV. Our van was in their shop for insurance repairs. What they were supposed to out and put back in so the body shop could do their work, was not broken. BUT it came came to us not only broken but with multiple fire hazards. They cut and exposed LIVE wires. They taped up wires vs seal in an area of moisture They screwed the electrical and fridge isn't working. Broke lights. Lost parts. Drilled new holes in the floor and misaligned cabinets. We have spent countless hours fixing the work that "their best mechanic did" Absolutely not only unacceptable, neglect able work but also hazardous!!! read more

We consigned our RV with Dennis Dillon Rv. We worked with Jeremy Wemhoff. He took his time to explain it all. He was honest and credible with us. Our unit sold in two days with his help. I would definitely recommend talking to him. Thank you Jeremy. read more

Took my 2 motorcycles there for the first time for oil changes and tune ups. $250 oil changes and performed service that was not authorized and forced to pay for it. Also on the 2nd bike a carb clean was requested but during subsequent rides it is obvious that was never done. Lesson learned. read more

I called DDRV to schedule an appt to repair a damaged axel on my Outdoors RV. I talked to the service department (Jason) who was extremely rude and dismissive. In my attempts to understand the timeline on the repairs Jason refused to answer my specific questions, continually talked over me and finally hung up the phone in mid conversation. I can't believe they employ persons in a customer facing role with his distasteful temperament and rude disposition. This company is the reason the RV industry has such a bad reputation. read more

made an appointment and they booked it for the day before dropped off the day before at 4:30. They took it in and I gave them all week to get the break in service done on it no call it all week. I called the next Monday and was told it has not hit the shop yet. I get there that Monday and they did not care at all that I was picking it up with no work done to it. then they bring me the wrong SXS good 20mins waiting for them to figure out what SXS is mine. read more

Full disclosure - I only began the process with DDRV, eventually, due to distance alone, went with a more local dealer (I live states away, in southern NV.) But I wanted to put a good word in for the sales department. I spent a great deal of time considering possibilities and pursuing several possible RVs at a number of dealerships I originally called about a very specific unit I really fell in love with found on an aggregator site, which, unfortunately, had been sold just prior to my contacting them (it was the only one I was able to find all up and down the west coast). Sales Associate Jacob was a huge help- though they didn't have my unit, he absolutely went the extra mile to really find some great alternatives, all while doing an awesome job of hearing my preferences and not only suggesting, but doing full video tours of other fitting options I hadn't considered! Super friendly, helpful, and easy to reach, as well as being very forthright and honest about the downsides I might encounter- a huge mark of integrity for a sales rep! Unfortunately, I live several states away, so I ultimately decided to stay local in case I ran into any issues, BUT, had it been for the service alone, I cannot recommend Jacob, and therefore my experience with sales enough, and would have gladly purchased from them. They also have a great selection of units and some unexpected gems! As for pricing, after researching and scoping out literally over a hundred new and used units, their prices are very competitive and reasonable compared to similar dealers, in my experience. They are absolutely worth contacting if you're in the market for a great RV, especially if you are anywhere near the ID area. Even with a decent distance shipping, they may be a better deal than you'd find nearby. Definitely worth reaching out if you're in the market. Though I can't speak to their repair/service department, etc, if my experience is any indicator, they are absolutely worth checking out! Recommend! read more

Absolutely amazing experience at Dennis Dillon. Quintin the manager came out and thanked me for my business. He showed me around the dealership and made me feel like family. When it came to making my purchase decision they were not pushy. In fact the salesman took extra time to make sure that the trailer i was looking at met my needs as well as fit within my budget. Will definitely be going back to buy my 4 wheeler as well. read more

Dennis Dillon RV took my RV in for service. While it was there a salesman offered to put it on sale for consignment if I was unhappy with it. I lived two hours away from the dealer. They offered to box my personal items up so they could get it on the lot ASAP. When I went back for my personal items they were all lost-- except for my portable BBQ which a manager had been using in their back lot! They refused to take responsibility even when caught red-handed with my BBQ. I cannot believe how unprofessional this dealership is! read more

This business has always done its best to earn my business. I have bought two RV's from them. They have always been honest and listened to concerns dealing with warrantee issues and made it right - I had a water leak on a new Micro Minnie it took a while for them to find where it was coming from but they never gave up, found it and fixed it. They tell you they want return customers and they proved it to me by accepting my terms for trade in on a new Outdoors RV. The service department is 100% above the competition - these guys aren't paid for how fast they can complete jobs - I have only seen quality and customer service from everyone here. Sales, Service and Finance. read more

DDRV or Dennis Dillion RV in Boise, ID from my experience is a very high-pressure RV dealer. Let me say I am happy with the trailer we bought, but not the sales process. I feel compelled to warn you about dealing with DDRV. They use a deposit scam to keep you from canceling the sale. They request a large deposit, for me it was $3000 where other dealers, like Thompson RV out of Pendleton Oregon, give your deposit back without question. Their deposit was $1000 and was refunded immediately after I could not cancel the sale with DDRV. DDRV use a form called the Product Order and Work Authorization or POWA. This form is sent out after I made a deposit. The POWA form states the deposit is nonrefundable, but the salesman will tell you that you can back out of the sale should you don't like the financing. I did complain about the high interest rate and requested my deposit back. The response was to lower the rate a 1/2 a point. I said I still wanted to cancel the deal. The second response was to lower the price $5000 and lower the interest rate 1.25 points. Still no refund on my deposit. The deal seemed ok, so we agreed to the financing. That was the kiss of death. The refund was now moved to the down payment and my deposit was officially nonrefundable. If I did not buy the trailer at this point, DDRV according to the POWA form was going to keep my $3000 deposit. So, feeling forced to buy the trailer we did move forward with the deal and bought the trailer sight unseen, with the exception of two walk though videos, as we were out of state. So, my recommendation, should you want to buy a trailer from DDRV, do not put a deposit down unless you are VERY, VERY, VERY sure you want to buy the trailer. Also, do not put such a large deposit down. At most $1000 or what you are willing to forfeit if you cancel the deal. Be sure to request the POWA form before you give any money to the dealer. Or better yet, check out Thompson RV in Pendleton Oregon, ask for Casey. You may pay a bit more, but you will have an honest deal with a great dealership. read more

We just bought a 2022 r pod at DDrv from Jason. We were very pleased with everything . Jason was very attentive, informative and helpful in picking out the correct rv for towing with our vehicle. We strongly recommend DDrv and Jason. Tom and Judy read more

This is the worst RV dealership we have ever dealt with. They tell you one thing and then back peddle when you call them out. We canceled our deal with them. And the sales manager Jeremy called and TRIED!!! to make it right. We we're already pre approved and ready to go with our bank. When Jeremy made a new offer to us we agreed. I said, so I can call my bank and have them cut you a check. He told us " no this offer is only if you finance with us. We said no, and moved on. Thank you Bish's for our new RV and no hassle or pushing us to finance with them. We we're in and out in 45 minutes. We dealt with Dennis Dillion for a week. read more

We came here and first off, they were busy and although we told the receptionist we just wanted to walk around their lot and "look" at what they had, we were "made" to be escorted. The "salesman" that came to us seemed to be "put out" especially since we were "honest" enough to tell him we were just "looking." Then when we told him we wanted to see the Class "C" models, he wouldn't even offer us a ride in one of the many golf carts they had sitting right outside the doorway we exited and so we walked to the back forty. He then proceeded to rush us through showing us the ones "he" wanted to show us, and seemed even more put out. We were not impressed with the only make of Class C they carry and noticed they were all in really poor condition, e.g., dirty, moldings etc. not kept up, etc. Upon our walk back to the building, the salesman kept expounding to us how he "doesn't normally do door entry walk-throughs" and how he has sold 7 Class A's to one guy and how people from all over the country call "him" even Tom Hanks, and basically just kept saying how totally awesome he is....blah, blah, blah. We were totally convinced that THIS is not where we will be purchasing our RV from. The day before this experience, we were at Camping World and had the nicest salesman that was not put off by the mere fact that we just wanted to "look." He also took his time and drove us around their lot and showed us the various models of Class C's they carry. Never making us feel hurried, or unwanted there (like we felt at DDRV). He was very kind and gracious and so we decided we WILL be going back to CW when we are ready to purchase. Lesson to ALL sales people....treat every customer as though they have a million dollars in their bank account and could pay cash for anything on your lot. Even if they don't, it makes a difference on who they decide to purchase from read more

They sold me a pre-owned trailer that they didn't inspect properly. The air conditioner didn't work first trip, heater didn't work, water lines were opposite and the shower hoses was off. Every trip we had we had problems. Every time we used it we either had a blow out, damaged wear to tire. Repeatedly we told the dealership. I purchased the extended warranty and additional tire coverage. Check your warranties they don't cover much. My axle is bent and its my belief they sold it to me without throughly inspecting the trailer or they would have caught these issues. My inspection report provided by Dennis dillon is blank. I've tried for over 2 months to request theirs. No response. I called and asked for the manager left a very detailed message for my call. I didn't know it was Joseph Muller as the manager. He didn't call me he emailed my husband because he dealt with him on the past issue. He knows what the issue is because I left a message and emailed him no response now for over a month. Don't purchase a pre-owned vehicle from them. You're putting your life at risk. The warranty isn't worth the paper it's printed on and Dennis dillon won't respond to you should you need help. Warranty company only open 9 to 5 Monday through Friday. Ridiculous run around if you break down after hours and don't get pre authorization to tow your vehicle off the freeway. Joseph Muller service manager is evasive and non responsive. Filed complaint with Better Business Bureau. I've spent more time and money broken down repairing a trailer that should have been inspected and repaired before resale. Update to response: Hi Quintin, this is Kimberly Hepperle. This is my cell number. It's concerning as a client what I've been though since purchasing an RV from Dennis Dillon. I left a very detailed message for Joe Mueller over a month ago. However, I never received any communication back. He called my husband, although I left my message clearly outlining the purpose of my call, what I am looking for, what portfolio insurance has stated regarding our current claim and my phone number. In addition to the phone message I also piggy backed on an email he sent my husband. Needless to say I don't appreciate my life being in peril, lack of communication from the dealership and having to be my own advocate against portfolio insurance and their denial of my claim without inspection. A gentleman named Quintin from Dennis Dillon made a PC response to my review but didn't respond to my text message. Their culture of ignoring the client is cultivated from the management down. They have no customer service and no desire to communicate with prior customers who are left without representation in California. Trust me I'd be in your office face to face instead of this cowardly communicate on reviews. read more