I questioned their integrity. My coworker and I purchased two pair of glasses (each) and we were…read moretold by M. she could not provide us with an itemized receipt for the out of pocket cost we were charged; my charge was $732. When I received the document a week or so later, I discovered I was charged for premium add ons - items I don't need and did not agree to. Additionally, I requested and they stated my eyewear was new (ordered) but one pair interior lettering is totally faded. Meyer Eyewear has a GREAT selection of eyewear but the business aspect I found unsatisfactory.

Everyone in the clinic was friendly and helpful. Dr. Jill is a delight to be around. Her kindness…read moreand knowledge radiate from her. The eyeglass selection and fitting was the easiest I have ever experienced. The technician selected a few frames that she thought would like and she was right! The frames are beautiful and the prescription is perfect. I have never seen clearer!

My friend recommended this office to me. It is run by sisters who took after their father. Very…read morethorough, professional and nice. Right now my Aetna Better Health FHP won't pay for me to go here, but once I get I better insurance, I will be back!

I normally don't leave multiple reviews, but after my own experience here, I feel it's important to…read moreshare what happened to my father as well. My father purchased a pair of glasses from Perez Eye Care and ended up spending around $600. For a purchase that expensive, you would expect excellent customer service and support if any problems came up. Unfortunately, that was not the case. Similar to my experience, the staff seemed much more focused on making the sale than making sure the customer was satisfied afterward. When my father received his glasses, he had issues with the prescription and was unable to comfortably wear them. Instead of working with him to find a solution, the staff was rude, dismissive, and did not seem interested in helping resolve the problem. The most frustrating part is that he now has a pair of glasses that cost hundreds of dollars and are essentially unusable because the prescription does not work for him. Spending that much money only to end up with glasses you can't wear is incredibly disappointing. Nobody expects perfection, but customers do expect to be treated with respect and to receive support when there is an issue with a product they paid a significant amount of money for. Based on both my experience and my father's, the optical staff at this location consistently fall short when it comes to customer service, professionalism, and treating customers with basic respect. The eye doctors may be great, but the experience of actually purchasing glasses and receiving post-sale support has been extremely disappointing for both of us. I would strongly encourage others to carefully consider their options before making a major purchase here.

I visited Roth Eye Care on June 24th 2026 for my yearly eye exam. Roth Eye Care never cease to…read moreamaze me of the their professionalism in the optometry field. The building is clean and relaxing. The optometrist is professional, polite, well trained and well skilled while performing the exams. The optometrist informs you step by step on the quality of your eyes throughout the exam. The optometrist uses up to date optometrist equipment and operates them with a calm, patient professional mindset. They also carry a large varieties of eye frame to choose from. Priced for everyone The receptionist and staff also has a welcoming, polite demeanor as you enter the building. This place has a calm and relaxing atmosphere to say the least. Roth Eye Care has been my optometrist for a few years now and I hope to continue with them for years to come because of the professionalism of the optometrist and the professionalism of the staff. This is a optometrist business and the atmosphere is spot on. G. Clark

Dr Roth is absolutely amazing - our whole family has been going here for many years and we love the…read moreRoth family. They go above and beyond to help our son because he has more specialized needs. She is always patient with questions and is available for help and follow ups as needed. Her front desk staff is always helpful too.

I chose a pair for everyday wear, and an additional pair for prescription sunglasses…read more While getting the order ready I was told that the mirrored lens color we had been looking at for the selection process wasn't in-fact the brand/color that would be used for the sunglasses. I was presented with new samples to choose from. The staff started the order process. Then we went through the order for the everyday frames and prescription lenses (I've worn glasses for 35 years and get new frames annually). As always, I requested non-glare lenses and a scratch-resistant coating, etc. Now, typically, in all my previous experiences at other eye care offices, the team takes numerous measurements so the lens and prescription can be made properly. Well, not at Davis Eyecare. A simple glance by the technician, who then stated to her team member, "2cm." Both frames. I was asked to pay half ($375) to start the order. I received a call that my glasses had arrived and were ready for pick up. To my disappointment, the sunglasses with the purple mirrored fronts didn't have purple mirrored fronts. The staff shrugged it off while admitting they had noticed that too. After discussing, they told me that they would send the sunglasses back along with the sample lens. We moved on to the everyday glasses. Upon trying them on, I immediately noticed that they seemed foggy. Not dirty, but almost a film. I also felt that the glare was significant. After being told it was just me and/or their office lights, I felt pressured to accept glasses to "try" for a few days. When I asked what would be done if I were still having issues with them after a few days, the response was noncommittal. I then asked specifically whether, at that point, I would be given a refund, and the answer was essentially, "Jason would need to decide." I decided not to leave with either pair and asked for a refund. The staff said they would notify the appropriate people at their Oak Lawn location. I thanked them and asked if I would get a call or who I could follow up with, and was told Karen. 2 hours later, I called to follow up with Karen, who knew nothing about the situation or the refund. She told me that Jason might know about the refund, but Jason was currently on a call. Karen assured to call me back within ten minutes. 2 hours later, I realized that I had not heard back and decided to call Oak Lawn again and asked for Jason. Jason started the conversation by telling me he did get the message and that he has been busy dealing with stuff all day before launching into: - he's going to have to deal with the staff; they should have inspected my order. Jason himself has very high standards because he, too, is a consumer. - he personally knows the guy in NY who runs the lab where my lenses were made, and he was reaching out to find out what happened. - his hands are tied in terms of refunding my money since they were made for me (but Jason, they were made incorrectly) - he's a victim too; VSP mandates price and where the lens is made. It's unfortunate, but they took all the money I paid him to fill the prescription. All while restating how he handles these calls all the time. I interrupted Jason as he started to reiterate all the above points and told him directly that I wanted a refund, since they were unable to make either pair correctly and had zero interest in going around in circles. - Jason has his hands tied. VSP makes the rules. - Jason "doesn't have time to deal with this anymore" and tells me to call VSP. So, 10 minutes into excuses, Jason makes his first real suggestion: reach out to VSP. Not that he will facilitate this, but that's what I could do if I weren't happy. - then Jason blurts out "fine, I'll refund both glasses even though I'll need to eat some of it." - Jason tells me he needs my debit card over the phone. After pushback, it was agreed that I would return to the Orland location, and they would use my card to process my refund. On the way to the office, I call VSP, explain the situation, and request that, once I get my refund, I be allowed to use my insurance at another practice that can scale to fill my order. VSP immediately agreed and expressed its disappointment in the provider's stance on the situation. They told me they would reach out to Jason and ask Davis Eyecare to release the insurance claim so I could use it elsewhere. An hour later, VSP calls me back to let me know they spoke with Jason, who acknowledged they were issuing my $375 refund (which they did), but refused to release the insurance claim. VSP acknowledged that this was out of spite and uncommon. Essentially, Jason felt that my expectations of getting what I paid for were unreasonable. And my insistence on a refund was worthy of retaliation - hence the insurance claim not being released. Fortunately, VSP made it possible for me to bring my business to a reputable company - and they will honor my coverage with or without Jason's blessing.

I've been going here for yearsss and I can say as of my most recent visit I've been more pleased…read morewith the office! They always have the best variety of Frames and the office staff is friendly as well! They used to be slower than my liking. But I'm impatient if I make an apt. I'm early and want to be seen at That time. But the timing has gotten better! And this Ofcourse this will continue to my eye dr. Office of choice!

Great experience! Great looking office and friendly staff. I went in to grt an exam and discuss…read moreperhaps getting readers and options for progressives so I can just wear them in general (I don't wear glasses). They were patient and thorough and walked me through all the options. I'm glad I found this place.

Amazing place to go. I needed a new eye doctor, and they're close to home, so I went. They gave me…read morea pair of contacts to use until mine came in. The doctor told me I should wear my glasses more to let my eyes heal from using previous contacts too much. Everyone there was great. They took good care of me. I would highly recommend them

Been coming here for years. Love Dr. Ken. Over the last few years the service has GREATLY declined…read morein the Homewood office. I've had some stressful interactions with staff. I have bought many pairs of designer glasses here but the quality of the lenses are not good. I've gotten better lenses for less money online. Unfortunately I may be looking for another office to service my eyes and my style choices. They don't repair my frames here. Had the same problem with 3 pairs of Gucci, Tom Ford and Jimmy Choo. The doctors though are AMAZING. Definitely worth it for them but not necessarily a retail outlet. Other than wait time, the service is stellar. Good luck.

Dr. Lisa Wilson is fantastic. However, the administrative and office staff are a bunch of…read moreincompetent clowns that have a collective IQ of about 3. When it comes to ordering glasses or contact lenses, I would trust a bunch of first-graders more than these people. For example, my wife's glasses sat in their office for 2 1/2 weeks while they texted their availability to a home phone line, which we all know doesn't work. Not one follow up phone call was made after this. Funny, they had my cell number and appointment reminder texts had been previously sent to me but no one took the initiative and tried a phone call or a text to my cell phone. That would have required common sense, which NONE of these office staff people have.

Easy to get an appointment, even at the end of the year when you are trying to squeeze in your last…read moreexam last minute. Incredibly friendly staff!! I'll be going every year.

Crassie was awesome. I often have a hard time picking eyeglasses. She was so patient and…read moresupportive. It made such a difference that I will now only buy my glasses from here.

Great care, professional, efficient easy to work with. Entire staff seems to enjoy their role and…read moremake you feel comfortable.

Really appreciate Dr. Lipshulz. He is professional and proficient. The majority of staff are…read more friendly and respectful. Ken the optician is old school and knows how to fit glasses like no one else I have known.