I've been taking my car here since I started driving! The owner, Bill, and all of the management team is so kind and helpful. They do honest, thorough work. Another commenter said their car was finished late--maybe once or twice in my entire history of going there has my car been "late" for pickup. But I'd much rather have it be a day late and done thoroughly than pick it up early with a crappy job... Northaven Auto takes their time with every fix they've ever done for me. Additionally, they don't upcharge or make unnecessary fixes without permission like some places do. Best part though? They take pride in their work and if something is wrong, they will always make it right. In over a decade of going exclusively to Northaven, they've never left me with a bad fix. If you're looking for fair pricing, solid work, and a business you can rely on, there's no better place! read more

Charged me $180 for a hood strut job, has a lot of sketchy employees and tactics that will try to upsell you on anything. The only good reviews I'm seeing are from people who like to get scammed and don't know a thing about what car they even have. Save yourself the trouble of choosing Northhaven Automotive. read more

Northaven Automotive - Auto Repair Near Me - Dallas, Texas

Great service, quick, and fair pricing. Recommend for all auto needs. Honest work and friendly crew.

Complete state inspection and oil change in around 30 minutes from when I arrived. Nice employees and locally owned company. I got my service done at a lower price without any coupons than other chains nearby quoted with coupons. Will be bringing back my vehicles here for the foreseeable future! Good price Quick service Excellent customer service Only 5 stars because I can't give more. read more

Best place ever! Thank you Bill! Honest work, honest charges. Definitely worth the wait!

Northaven Automotives is the absolute best!!! As a female, it can always be intimidating going to a mechanic in fear of being pestered with random repairs or upcharged. However, Northaven is the complete opposite of that experience. They are always very kind and happy to give their expert opinion without pressuring you to spend thousands of dollars on repairs. This is also where I always get my oil changed and state inspections; they are always speedy about getting the job done at great prices. I highly recommend Northaven for any of your vehicle's upkeep. read more

cannot recommend these awesome people enough! saved me hundreds of dollars! I will be back.

I took my vehicle in for a routine tune-up, and while it was there, somehow it got a flat tire and used up a quarter tank of gas. One person said it "fell off the lift" but other employees denied that and said "flat tires just happen." Staff members were extremely defensive when I questioned what happened with the tire and the drop in gas. I had to call multiple times to find out when the car would be ready. I had been there a couple of times before but I definitely do not trust them now. read more

The shop came highly recommended, No appointment needed, the employee, Bill, told me. Three times I have arrived as the shop was opening and was first in line twice. Each time I've been told to "come back tomorrow or another day." No explanation why. I have. Each time they made no repair to my car. (Slight steering wobble. Funny noise from wheel.) No one there ever called to be let me know that they were not fixing my car and that it could be picked up. No explanation was given for their failures. Finally, my car was parked outside with the key on the console. A car thief's dream! It's on my that I went there three times. I highly recommend that you DON'T EVER! read more

I always get my oil changed here. They are friendly, efficient, and gave a great body shop recommendation when needed.

Saw Northaven Auto online and needed a vehicle inspection for Tx registration. They had me in and out in no time. Granted the inspection doesn't take long to begin with but they had me on my way after a very short wait. Recommend for the vehicle inspection but not familiar with other services but it seems they are good at working on higher end vehicles if that's your area. read more

It was time to give my poor old baby a little loving and my normal mechanic was not open over the holiday weekend. I was telling one of my neighbors my lament and he told me about Northaven automotive. He told me that they had been working on his cars for years and that he was very happy with them. I came in on a Saturday before New Year's and they readily agreed To take a look at my car. It is probably important to note that this was 30 minutes before closing time. They told me that they could not "diagnose exactly what it was that day but that on the next business day they would call me and let me know what was going on. The main problem is that my car needed a little catch-up on its maintenance and care. I asked him how quickly they would be able to do it and they told me a day to two days. On the second day I called them to get a status update and they told me that the repairs have been done but that they had not had a chance to verify that the problem has been corrected. They told me they would be most comfortable if I could give them a day to test it which I readily agreed to do. They called me the next day and confirmed that everything was working how it should be working and that I could come get my car. I have to say it was a very pleasant experience especially it being my first time to ever go to their garage and get the priority service that I got. I will definitely be returning for my next repair which is new shocked absorbers. read more

This is based on one visit....I live near the shop, had never been there. They have 3 bays for oil change and state inspections. No appointment needed, I happened to stop by when they were not busy. I pulled right in and had the basic conventional oil change. They had me all taken care of and out the door in minutes (maybe 15) I said...wow that was faster than jiffy lube I will go back for other service...I'll let you know. read more

Bill The Owner has been running a Family Auto-Shoppe business for over 30 years in this same location. He is a Neighborhood Staple & well deserving of anyone's patronage. I've had my Daughters Mercedes C230 Kompressor serviced here for a variety of issues throughout the past couple of years. 1 Time?? I brought him Rear Brake-Calipers to install & he didn't...said I didn't need them. Now, ask yourself, who would be so honest as to turn down "Billable Hours"?. Not An "Attorney" that's for sure...& that is why as bad-a-reputation as Mechanic's & Attorney's have?? Bill & his Crew at Northaven Automotive are a Cut-ABOVE all the rest of the skulduggery shysters "Out there". They even caught (early, before it turned into a major fiasco) a small At-the-back-of-the-motor Coolant hose leak that would've been horrible had they not caught & fixed it?? it would have probably led to catastrophic engine failure due to over-heating (Coolant loss). I've been an avid DIY'er for all of my life but my eyesight & ability to work out in the heat are draining upon me. I've glad I know Bill & his Family shoppe & dependable Tight Crew!. I'm always surprised at the cost of the repairs: "It's always HALF of what I expected it to be"! read more

The Chevrolet dealership couldn't figure out what was wrong with my rear windshield wiper. A friend recommended Northaven Automotive & I am so grateful that she did! They found & fixed the electrical issue in a timely fashion & the cost was very reasonable. Thank you! read more

I have searched for fifty years for an excellent auto mechanic whom I could trust completely. Bill is THE MAN, and for five years he has taken care of all of our family's cars. I won't go anywhere else. read more

This place is very quick, reliable, and affordable! I called in for an oil change and they were able to fit me in when I got off work at 4:30. There was no wait and they finished in less than 10 minutes, staff was nice and the oil change was very affordable! read more

This place is EXCELLENT! Regarding cars, these people are: knowledgeable, polite, & diligent @ doing what needs to be done to their customer's car. On top of all that, they are FAST !!! I will GLADLY recommend this place to ANYONE! https://yelp.to/qTKq/B5jwWvCGiK read more

Excellent people that do excellent work. I've taken my truck here for 5 years, they always do great work. I highly recommend them!

I have been coming here since 2007. I totally trust Bill. He is honest, knowledgeable and trustworthy. As a woman who has been ripped off way more times than not by mechanics, having Bill there gives me great peace of mind. read more

Bill has been working on my car (Mercedes E Class) for over 10 years! I have never had an issue with this fantastic operation! I had been doing my regular tuneups with the dealer and spending between $200-$300 every time. Now a full-service oil change as well as checking and refilling my fluids, plus checking the tire pressure and adding air or taking air out of my tires is never more than $55! I highly recommend this establishment to everyone that I come across who complains about their current mechanic, Bill and his crew are the very best North Dallas has to offer. They are conveniently located off of 75 Central Expressway on the southbound side between Forest Lane and Royal Lane. read more

Northaven Automotive - Auto Repair Near Me - Dallas, Texas

Prior to leaving Dallas, I was a customer of Northaven Automotive for over two years. In that time I took my car in for routine oil changes, as well as more serious repairs. I can't think of an auto shop that I trust more or staff that has put me more at ease regarding the issues that brought us together. They are fairly priced, they work quickly, and if ever I have occasion to return to Dallas, they will be my mechanics. I can't recommend them more highly. read more

I really like this place and supporting a local business. It's a bit short of a full service shop, but they are good, honest, and prices are fair. They do more than oil changes and inspections. They even gave me a ride home and picked me up since the work was going to take a while. Recently reopened after the October 2019 tornadoes ravaged it. Excellent and highly recommended. read more

I have been coming to you for 3 years since moving to the area. Today, I left work early to get a headlamp replaced-to ensure that I arrived with plenty of time before you closed. The man who came to assist tried to tell me that my entire headlamp would need to be pulled out and it would take over an hour. I tried telling him that my model does not require that. Having had multiple headlamps replaced in the 8 years I have owned my vehicle. I know this to be true. He refused to listen to me and told me to come back in the morning. I will not be coming back in the morning, nor will I be returning for additional services. I am very disappointed, as I have referred several friends to you. This is not the level of customer service I expect from your establishment. read more

I have been getting my oil changed here for probably 15 years. Always fast and very nice.

I have been coming here 15 years and always have had a good experience. This shop has the highest integrity. Not only have they done a great job on the cars I have brought in, I always feel they don't try to sell you everything "recommended" that you find at dealerships and other shops in town. Did I mention they don't charge for diagnostic testing... read more

I would have given them 5 stars as I like to support small businesses but when someone calls and you say you can do an inspection in 15-20 minutes and its 45 min later and you're still there... not ok. A person that shows up after me by 10 minutes comes and goes and I'm forced to get an Uber to get to my appointment thanks to the unprofessionalism. Even the lady apologized for getting done before I did since I was waiting. Won't be coming back here or referring anyone here. read more

I've been to this establishment twice. The first time I had no complaints. Great service and fair prices. The most recent visit was very lacking in customer service. I pulled up and was greeted with disgust. "What?"...I brushed this off and told the woman I was speaking to my problem with my oil light ( I had gotten an oil change recently at another establishment and ever since, my oil light has been on and off). She asked me to pop my hood and I did. She checked the oil and said everything was fine. I explained that I knew the oil level was fine but the light was on and wanted to know if she could see if something else was amiss, a leak or something. Really all I was looking for here was some effort. Im willing to pay for that at least. Her husband then approached and I tried to explain what was wrong. He looks for a second and says its the oil switch and walks off before I could respond. I waited to see if they wanted me to pull into the garage (the previous car had left). He returns and says I can leave.... Im confused. I asked if there was not an option of getting my switch fixed ( I am unconvinced that this is the problem as no real work went into checking) He then says I didn't ask for anything to be repaired, to which I replied I didn't have a chance to reply! He walked off so quickly I didn't realize that was the end of my service and I should leave. I was calm. I told him I was also wanting to see why my check engine light was on. I know this is a quick procedure. He says he can but not today. "Come back tomorrow, I am too busy" I was so confused, I replied "I am sorry, are you closed today?" He says no but that he's too busy. There is a lot full of cars, to his point, but no other customers waiting to get oil changes or any other in person service... I suspect he just didn't want my business. Which is fine. For what it is worth I will never return and would never recommend any one else going to an establishment that treats their customers in such a way. read more

I've been taking my cars here since I moved to town 20 yrs ago. Luck had it I lived around the corner and found this place. They always tell me the truth vs taking advantage of my little knowledge of cars. I always give the recommended repairs that the dealership suggests and ask Northaven what they think and it's usually minimal if anything at all. read more

Been coming here for years and really trust them. They have serviced over 10 of my family and friends vehicles and always do good work. Oil change and inspections seriously only take 10 minutes and you don't have to sit around waiting. They will work on most any vehicle. Talk with the owner Bill if you need any work done. read more

We were referred to this shop by a family member. A previous shop had told us we needed new brakes and rotors and a new serpentine belt, and we were due for an oil change. Talk about honest! They checked our brakes and said we were good, probably for another year, and there was nothing wrong with the belt. We had the oil change and walked out as new but loyal customers. If you are looking for a shop that provides excellent service amd is honest this is the place to go! read more

Northaven Lube is an amazing neighborhood repair and lube store. The staff is great to work with. Very honest and reasonably priced. I give Mr. Bill and his team a thumbs up! read more

As another customer said, I would give 10 stars if possible! Started using Northaven 6 years ago. Never disappointed. Bill and his crew are honest, thorough, and quick....without price gouging. You will never go wrong using Northaven Automotive! Thank you, Bill and family and crew. read more

I took my car in for oil change and they broke my car and didn't want to take responsibility for it. His wife was so rude and nasty, she screamed at me that maybe your car was just like that when you brought it in and she kept screaming as she walked back into her office and closed the doors behind her on me. I will never go back there or send anybody to that place. read more

My parents have used Bill for repairs, oil changes, and inspections on their old GMC cars since he opened his shop in their neighborhood many years ago, and I've been using his shop for the past few years. He has always been knowledgeable, honest, reasonably priced, and prompt. He's earned our trust. Today my 90 year old mother needed a fix on her 13 year old Buick - rear side window had dropped out of whatever holds it up. We arrived at Bill's shop late morning on a Saturday - and the place was BUSY with cars lined up. We could see that he didn't have time for us. I asked a young mechanic about the time and cost to do a halfway "fix" - put the window in a permanently up position. (The age and condition of the car doesn't warrant much of an investment.) He gave us what I thought was a fair price considering that the door had to be opened up - under $100. Could it be done today? As a favor to a long and loyal customer, Bill agreed to squeeze us in. I deposited my mother at Cindy's Deli & Pancake House across the street, and returned with the car to Bill's shop. As I handed Bill the key he quietly recommended (didn't push) a proper fix on the car he has been servicing for more than a decade. I asked about timing - he'd need parts and it was a busy Saturday. He asked me to give him 2 hours. If he couldn't get and replace the window motor within 2 hours, he'd do the half-way fix that I first suggested. (We both knew Mom didn't have enough stamina for much more than 2 hours.) I agreed, and walked over to Cindy's to wait with Mom for Bill's call. After exactly two hours the shop called ~ the car was ready. As I was walking towards the shop, Bill was pointing at the inspection sticker. It had expired and we hadn't noticed. He offered to do the inspection - it took only minutes. Like all the other times we've taken our cars to Bill . . . we have no complaints, nothing but praise. I don't know if I've ever seen Bill smile ~ he's a very soft-spoken, reserved, serious man who speaks with an accent (Vietnamese, I think). No hard sells, only hard work. He lets his actions speak for him, and in that way he is incredibly eloquent. I have no reservations about recommending him. And having Cindy's Deli within walking distance is an added bonus if you have to wait. read more

Quick service for my state inspection. I was greeted by the owner, he directed me to the office to wait. His daughter works with him and she did the inspection, I waited less than 10 minutes, checked out and was on my way. Super quick and friendly. read more

Family owned business with great service, excellent diagnostic skills for any auto, and reasonable prices. Bill and family have worked on my cars for 15 years - tune-ups, inspections, oil changes, replacing belts and installing a new radiator. Quality and honesty to the max! read more

This is an excellent shop. They work quickly, do excellent work and always go through on promises. Their customer service has exceeded my expectations every time. They aren't so good with walk-ins, because they are always busy, but they still have a great turnout speed. read more