The staff here is very friendly and knowledgeable. They're always courteous, helpful and generally…read morehave parts in stock. Recently visited and they didn't stock the part, but the great service rep told me where to get it. They even gave me a jump today (I was at the Vets office next door the car randomly died!). Just good solid people who know their stuff.

Gone to this Milford location as well as the Stratford one many times over the years…read more They've always been friendly & helpful and have always had the parts I need (caveat - I only do basic maintenance). The prices seem on par with other parts stores. Walmart may be cheaper. But limited supply and no assistance.

FCP Euro advertised a few parts that turned out to be incorrect for my vehicle. I was pretty…read morefrustrated, to say the least, because my instrument cluster immediately threw warnings--even though they mechanically fit just after the install. I contacted them about the issue, especially since I had just paid my mechanic $400 to install the shocks. Justin was very prompt in helping me get everything resolved and even compensated me with store credit for the mishap. Because of this experience, I'll be choosing FCP Euro for all my future vehicle needs. Thank you, guys.

Been using FCP for the past 8+ years. Things have only…read moregotten worse. The lifetime warranty credit are always an issue/concern. I'm constantly sending emails after every warranty claim to finally hear back from someone and get accredited for my products. I have a lot of doubt in FCP recently.

Most dishonest practices, salesman I had was dishonest, the GM is a complete fool. I believe the…read moredealership forged my signature on a document that the won't provide me. I asked for the digital time stamps of when the signatures occurred and they won't be provided. The GM at first called himself the Sales Manager. Complete coward and doesn't know how to handle a customer who has been wronged. There is many other issues. Bottom line, DO NOT BUY YOUR CAR HERE

I recently took my 2021 Blazer to the Chevrolet of Milford Service Department for a repair related…read moreto a rear suspension alignment issue. The problem was a bent bolt holding the "rear suspension adjustment link," which required replacement along with the adjustment link itself. The repair should have cost under $125 in parts, with approximately 2 hours of labor ($320) and a 4-wheel alignment ($200), bringing the total to under $750. However, the service provider claimed that the entire rear suspension needed replacement, quoting $1,041 for parts and 15 hours of labor at $332 per hour--a total labor cost of $4,992, with an overall estimate of $6,500. Frustrated by this assessment, I decided to take the car home and complete the repair myself. Using a jack in my driveway, I was able to finish the job in about 3 hours, spending under $125 on parts and $200 on an alignment, plus my own labor, total cost, $325 plus my labor. This experience highlights the importance of finding a trustworthy service provider. Don't fall victim to overcharging--always get a second opinion if something doesn't seem right.

Great customer service, quick and efficient. Second time working with this company, first time was…read morea starter and this time was problem solving an issue with key fab and door locks. He resolved the issue quickly with a solution at a reasonable price was over satisfied both times. Thank you for the great work. Appreciate you man!

I bought my girlfriend a remote starter for her birthday, and the install seemed a bit more…read morecomplicated and risky then i had planned. I brought the unit and car to them and they gave a fair price for install, and were happy to go over everything we needed to know about the remote starter. I will definitely recommend their service.

Stevens Ford is a great dealership, as many of my family members have come here and received…read moreexcellent service.

Well here I am again. Gave the service dept one more try after buying out my 2023 bronco lease…read more Charged me $350 for an inspection Found a leak in rear axel. Waited 2 weeks to get a loaner. But ok Supposedly fixed. After 2 weeks. Still leaking Was told to bring back in to check. But didn't I pay for this Already ??? Service person got snippy. Said could be over a month for a loaner Brought to my local mechanic. Said job was not done correct And also rear shocks are leaking Avoid them at all costs. !! This is the at least the 4th. They have not corrected problems for me. With other fords. And ford was no help when I reached out to them. Be ware. So bad. And never changed

The service department went above and beyond to ease and please my experience on a day I had 3 oil…read morechanges done without an appointment (Forester, Outback, & Impreza). We're a Subaru Family who chooses Dan Perkins for their professionalism and attention to detail. Richard Kolodziej

Subaru is like Volvo, do the factory recommend service...or have issues down the road. We've had…read moreour Forrester for 2 years now, they've been perfectly fine. Issue one was leaking oil from spark plug hole, fixed under warranty and no-charge loaner car. Second issue recently was finding a bad battery during oil change, replaced with new one. Under warranty. Sales guys and Finance guys, same as any other dealership, though better than Toyota, etc. These guys own Honda Westport, have owned Hondas for 20 (3 diff cars) years from them, never an issue when it came to service. Knew a friend that tapped into their lifetime warranty. 10 year old Outback needed new tranny, repaired no questions asked...

After a rear end bang up, Dan Perkin's Subaru recommended Ray's for repair. Ray was straight…read moreforward and very informative. Had I not listened to him about the claim process exactly... the outcome would not have been as smooth. He worked with Dan Perkin's and even did a few other things to brighten up my car. I highly recommend him and would most definitely go back. Thank you so much Ray and team!!!

The staff at this shop is sincere, friendly and don't make you feel dumb for not knowing car words…read more We took our car in for a repair quote after it was side swiped by a tractor trailer, and the man at Ray's Autobody talked to us for at least 15 minutes. He was candid enough to tell us that the car wasn't worth fixing and that we'd be better off trading it in for something else. So he could've made money off of us. But instead he said what would be best for us--not his pocket.

Poor followup by the service dept. Two of the tires were not balanced and caused a lot of vibration…read moreat highway speeds on my brand new Telluride. Got it balanced (not by napoli kia) and understandably, service dept was unable to refund me the $80 I paid for balancing tires on a brand new vehicle. Service manager offered me the equivalent in service credit and said he would email me the info. Never did and when it came time to schedule my first service, service people were unaware of the interaction I had with the service manager.

The vehicle they sold my children wasn't walking through before letting her take it off the lot…read more Meaning NOT cleaned the black going from the black paint to the plastic on the vehicle was not clean you could see wax spots. The plastic over one of her tires had to be replaced, it was taped on. Took weeks before they fix it. Never received a car fax without asking for one. The vehicle has been hit. Then come to find out they didn't finish the DMV paperwork the SUV is still coming up as a Car. I've left messages they are horrible about calling you back